2016 MERCEDES-BENZ CLA COUPE towing

X
Open the telephone compartment
(Y page 270).
X Place the mobile phone bracket into the pre-
installed fitting; see the separate installation
instructions for the mobile phone fitting.
X Insert the mobile phone into the mobile phone
bracket; see the separate installation instruc- tions for the mobile phone fitting.
i The mobile phone can also be operated
without being in the bracket. However, the
charging function and aerial function are not
available.
In order to use Bluetooth ®
(SAP profile) on your
telephone module, you must first insert the tele-
phone module into the pre-installed fitting. This connects it to the exterior aerial. If you wish to
charge the mobile phone, you must connect it to
a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in the
Digital Owner's Manual.
Operating the mobile phone You can operate the phone using the
6and
~ buttons on the multifunction steering
wheel. You can operate other mobile phone
functions via the on-board computer
(Y page 207).
When you remove the key from the ignition lock, the mobile phone is disconnected from the vehi-cle. You can then no longer make calls using the
hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is transferred
over to the mobile phone. It is then possible to
continue the conversation on the mobile phone. Mobile phone bracket in the stowage
compartment You can fold the pre-installed bracket up to
improve access to the stowage space beneath
it.
Further information about the stowage com-
partment (Y page 270).
X To fold the bracket up: press button:.
X To fold the bracket down: press the bracket
down and allow it to engage. Floormats
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. 278
FeaturesStowing and features

X
Slide the seat backwards.
X To fit: lay the floormat in the footwell.
X Press safety catch knobs :onto retain-
ers ;.
X To remove: pull the floormat away from
retainers ;.
X Remove the floormats. Retrofitted anti-glare film
Retrofitted anti-glare film on the inside of the
windows can interfere with radio/mobile tele-
phone reception. This is particularly the case for conductive or metallic-coated films. You can
obtain information about anti-glare film from a
qualified specialist workshop. Features
279Stowing and features Z

Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any of
the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park up your vehicle for a long period
of time immediately after cleaning, particu-
larly after cleaning the wheel rim with wheel
cleaner. Wheel cleaner may lead to increased corrosion of the brake discs and pads. You
should therefore drive for a few minutes after
cleaning. By heating up the brakes, the brake
discs and pads dry. The vehicle can then be
parked up for a long period of time.
Regular care of your vehicle is a condition for
retaining quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency. !
When Distance Pilot DISTRONIC or the
HOLD function is activated, the vehicle
brakes automatically in certain situations.
To avoid damage to the vehicle, deactivate
Distance Pilot DISTRONIC and the HOLD
function in the following or similar situations:
R when towing away
R in a car wash
! Make sure that the automatic transmission
is in position Nwhen washing your vehicle in
a tow-through car wash. The vehicle could be
damaged if the transmission is in another
position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at position
0 .
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, wash off excess dirt
before cleaning the vehicle in an automatic car
wash.
After using an automatic car wash, wipe off the
wax from the windscreen and the windscreen
wiper blades. This will prevent smears and
reduce wiping noises caused by residue on the
windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet.
X Use plenty of water and rinse out the sponge
frequently. 286
CareMaintenance and care

Vehicle tool kit
General notes Vehicles with a TIREFIT kit: the TIREFIT kit is
located in the stowage well under the boot floor.
Vehicles with a tyre-change tool kit: the tyre-
change tool kit is in the stowage well under the
boot floor.
Vehicles with an emergency spare wheel, see
"Removing the emergency spare wheel"
(Y page 324).
Apart from some country-specific variants, vehi-
cles are not equipped with a tyre-change tool kit. Some tools for changing a tyre are specific to
the vehicle. For more information on which tyre-
changing tools are required and approved for
performing a tyre change on your vehicle, con-
sult a qualified specialist workshop.
Necessary tyre-changing tools may include, for
example:
R jack
R wheel chock
R Wheel wrench
R Centring pin
i The jack weighs approximately 3.4 kg.
The maximum load-bearing capacity of the
jack can be found on the adhesive label on the jack.
The jack is maintenance-free. If there is a
malfunction, please contact a qualified spe-
cialist workshop.
Vehicles with a TIREFIT kit :
Tyre inflation compressor
; Tyre sealant bottle
= Towing eye X
Open the boot lid.
X Swing the boot floor upwards (Y page 272).
X Use the TIREFIT kit (Y page 296)or remove it.
Towing eye =is located under tyre inflation
compressor :.
i The tyre inflation compressor weighs
approximately 0.8 kg.
The tyre inflation compressor is maintenance-
free. If there is a malfunction, please contact a qualified specialist workshop.
Vehicles with a tyre-change tool kit X
Open the boot lid.
X Swing the boot floor upwards (Y page 272).
X Remove the tyre-change tool kit.
The tyre-change tool kit contains:
R Jack
R Wheel wrench
R One pair of gloves
R Folding wheel chock Flat tyre
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 295)
Vehicle preparation is not necessary on vehi- cles with MOExtended tyres.
R a TIREFIT kit (Y page 294)
R an emergency spare wheel (certain countries
only) (Y page 323)
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there-
fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteristics, e.g. win-
ter tyres. A TIREFIT kit can be obtained from a
qualified specialist workshop.
Information on changing and fitting a wheel
(Y page 318).
X Stop the vehicle as far away as possible from
traffic on solid, non-slippery and level ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 155). 294
Flat tyreBreakdown assistance

i
Jump-starting cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing away and tow-starting
Important safety notes
G
WARNING
Safety relevant functions are restricted or no
longer available if:
R the engine is not running
R the brake system or power steering is mal-
functioning
R there is a malfunction in the voltage supply
or the vehicle's electrical system
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of an
accident.
In such cases use a rigid towing bar. Before
being towed away or tow started, make sure
the steering moves freely. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident.
Always switch on the ignition when towing
with a tow rope or a towing bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 326). !
When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated, the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R when towing away
R in a car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to the
towing eyes or, if available, to the trailer tow
hitch. You could otherwise damage the vehi-
cle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power is
too high, the vehicles could be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded. 304
Towing away and tow-startingBreakdown assistance

For towing distances over 50 km, the front
axle or the entire vehicle must be raised and
transported.
! To tow vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. The
automatic transmission may otherwise
switch to position Pwhen you open the driv-
er's or front-passenger door which could
damage the transmission.
! Vehicles with automatic transmission must
not be tow-started. The transmission may
otherwise be damaged.
Observe the legal requirements for the relevant
countries when towing and tow-starting.
It is better to have the vehicle transported than
to have it towed.
If the vehicle can no longer be driven because of an accident or breakdown, you have the follow- ing options:
R transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot release the electric parking brake
R cannot shift the transmission to position Non
vehicles with automatic transmission
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys-
tem malfunction:
R it may not be possible to apply the released
parking brake or
R it may not be possible to shift the transmis-
sion to position P
Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature before towing the vehicle (Y page 211). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before the vehi-
cle is towed away (Y page 74). Fitting/removing the towing eye
Fitting the towing eye The brackets for the screw-in towing eye are in
the bumpers. They are located at the rear and at
the front, under covers :.
X Remove the towing eye from the stowage
space.
The towing eye is located with the vehicle tool
kit under the luggage compartment floor
(Y page 294).
Vehicles with a TIREFIT kit: the towing eye is
located under the tyre inflation compressor.
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw in the towing eye clockwise to the stop.
Vehicles with a trailer tow hitch only have a
bracket at the front for the screw-in towing eye.
If you intend to use the vehicle for towing, fold
out the ball coupling (Y page 197) and secure
the towbar to it .
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press until
it engages.
X Place the towing eye in the stowage well
under the luggage compartment floor
(Y page 294).
X Vehicles with a TIREFIT kit: replace the tyre
inflation compressor. Towing away and tow-starting
305Breakdown assistance Z

Towing the vehicle with the front axle
raised
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions (Y page 304).
Only vehicles without 4MATIC can be towed
with the front axle raised.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
Vehicles with 4MATIC may either be towed with
both axles on the ground or be loaded and trans- ported.
! The ignition must be switched off if you are
towing the vehicle with the front axle raised.
Intervention by ESP ®
could otherwise dam-
age the brake system.
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 134).
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with automatic transmission:
shift the automatic transmission to position
P.
or X Vehicles with manual transmission:
depress the clutch pedal fully and engage
neutral.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate tow-away protection (Y page 74).
X Deactivate automatic locking (Y page 211).
X Switch on the hazard warning lamps
(Y page 109).
X Turn the key in the ignition lock to position 0
and leave the key in the ignition lock. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 304). X
On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 134).
Vehicles with automatic transmission: the
automatic transmission automatically shifts to
position Pwhen you open the driver's or front-
passenger door or when you remove the key
from the ignition lock. In order to ensure that the automatic transmission stays in position N
when towing away the vehicle, you must
observe the following points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to position
N.
Vehicles with manual transmission:
X Turn the key to position 2in the ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Depress the clutch pedal fully and engage
neutral.
Vehicles with manual or automatic trans-
mission:
X Leave the key in position 2in the ignition lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 109).
i In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the turn
signals for the desired direction flash. When
you reset the combination switch, the hazard warning lamps start flashing again. 306
Towing away and tow-startingBreakdown assistance

Transporting the vehicle
4MATIC vehicles or vehicles with auto-
matic transmission !
When the vehicle is loaded for transport, the
front and rear axles must be stationary and on the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
X Vehicles with manual transmission:
depress the clutch pedal fully and engage
neutral.
X Turn the key to position 2in the ignition lock
(Y page 133).
X Vehicles with automatic transmission:
turn the key to position 2in the ignition lock
(Y page 133).
X Shift the transmission to position N.
As soon as the vehicle is loaded:
X Secure the vehicle against rolling away by
applying the electric parking brake.
X Vehicles with manual transmission:
depress the clutch pedal fully and engage first
or reverse gear.
X Vehicles with automatic transmission:
shift the transmission to position P.
X Turn the key to position 0in the ignition lock
and remove it.
X Secure the vehicle. The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
Vehicles with 4MATIC may only be either towed away with both axles on the ground or be loadedup and transported.
If the vehicle has transmission damage or dam-
age to the front or rear axle, have it transported on a transporter or trailer.
In the event of damage to the electrical sys-
tem:
If the battery is defective, the automatic trans-
mission will be locked in position P. To shift the
automatic transmission to position N, you must
provide power to the vehicle's electrical system in the same way as when jump-starting
(Y page 301).
Have the vehicle transported on a transporter or
trailer. Tow-starting (emergency engine
starting)
! Do not tow-start vehicles with automatic
transmission. You could otherwise damage
the automatic transmission.
i You can find information on "Jump-starting"
under (Y page 301).
Before tow-starting, the following conditions
must be fulfilled: R the battery is connected
R the engine has cooled down
R the exhaust system has cooled down
When tow-starting, it is important that you
observe the safety notes (Y page 304) and the
legal requirements in each respective country.
X Switch on the hazard warning lamps
(Y page 109).
X Fit the towing eye (Y page 305).
X Secure the rigid towing bar or the towing
rope. Towing away and tow-starting
307Breakdown assistance Z