Driving abroad
An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain further information from any Mercedes-Benz
Service Centre. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any of
the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park up your vehicle for a long period
of time immediately after cleaning, particu-
larly after cleaning the wheel rim with wheel
cleaner. Wheel cleaner may lead to increased corrosion of the brake discs and pads. You
should therefore drive for a few minutes after
cleaning. By heating up the brakes, the brake discs and pads dry. The vehicle can then be
parked up for a long period of time.
Regular care of your vehicle is a condition for
retaining quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency.
! If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
! Make sure:
R the side windows are closed completely.
R the blower for the ventilation/heating is
switched off.
R the windscreen wiper switch is at position
0.
R the reversing camera is switched off.
The vehicle could otherwise be damaged.
! When washing your vehicle in a tow-through
car wash, use the key instead of the Start/
Stop button.
Start the engine using the key. Move the
transmission to Nwith the E-SELECT lever.
Use the key to switch the engine off again and
then turn the key to position 2. Make sure that
you then leave the key in position 2. You may
otherwise damage the vehicle, the transmis-
sion or the car wash.
Check the transmission position in the instru-
ment cluster.
! Use the E‑SELECT lever to shift the trans-
mission to Nbefore switching the engine off.
If you open the driver's or front-passenger
door, the transmission remains in this posi-
tion for up to 30 minutes if the key is in the
ignition, even if the engine is switched off. If
you do not shift the transmission to Nusing
the E ‑SELECT lever beforehand, it shifts auto- 238
CareMaintenance and care
X
Use clear water and a soft cloth to clean cam-
era lens :.
Cleaning the exhaust pipe G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as sanitary
cleanser or wheel cleaner.
! Vehicles with black exhaust pipes: black
chromed screens should not be polished with a chrome polish. They will otherwise lose their black shine. For optimal care, the screens
should be rubbed with a lightly oiled cloth
after every car wash. Commercially available
engine and care oils are suitable for this.
For heavier soiling, you can apply a fine paint- work polish with a microfibre cloth. Remove
the excess polish residue after polishing.
X Clean the exhaust pipe with a chrome care
product tested and approved by Mercedes-
Benz.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by cleaning it regularly, especially in winter and
after washing the vehicle. Interior care
Cleaning the display !
For cleaning, do not use any of the following:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when cleaning. This could lead to irreparable dam-
age to the display.
X Before cleaning the display, make sure that it
is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/LCD
display cleaner.
X Dry the display surface using a dry microfibre
cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Never attach the following to plastic surfa-
ces:
R stickers
R films
R perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come in contact with the plastic trim. This maintains the high-quality look of
the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change colour temporarily.
Wait until the surface is dry again. 242
CareMaintenance and care
Where will I find...?
Reflective safety jacket
Removing and stowing the reflective
safety jacket The reflective safety jackets are located in front
door stowage compartments :.
X To remove: pull out the safety jacket bag
containing the reflective safety jacket.
X Open the safety jacket bag and pull out the
reflective safety jacket.
X To stow: fold the reflective safety jacket, roll
it up and stow it in safety jacket bag .
X Replace the safety jacket bag into stowage
compartment :.
i Remove a new reflective safety jacket from
its packaging material before sliding it into
the stowage compartment. The packaging
material may otherwise cause it to slip out or
make removing it difficult.
Observe the legal requirements for each indi-
vidual country.
Notes on reflective safety jackets :
Maximum number of washes
; Maximum wash temperature =
Do not bleach
? Do not iron
A Do not use a laundry dryer
B Do not dry-clean
C This is a class 2 jacket
R The reflective safety jackets meet the require-
ments defined by the legal standard only:
- if the correct size is used
- if the reflective safety jackets are correctly
fastened
R Before use, ensure that the reflective safety
jackets are clean and intact. The special prop-
erties may otherwise be compromised.
R The reflective safety jackets should be stored
in their original packaging in a dry place away
from sources of heat and light.
R The maximum number of washes specified is
not the only factor influencing the life span of
the reflective safety jackets. Their life span
also depends on use, care, storage etc.
R The reflective safety jackets should be dis-
posed of and replaced with new ones:
- after 15 washes, and/or
- if the reflective strips have become
scratched, and/or
- if the backing material and/or reflective
strips have become soiled with dirt that
cannot be cleaned off, and/or
- the fluorescence has faded e.g. due to the
effects of sunlight
R Dispose of reflective safety jackets in an envi-
ronmentally responsible manner. To do so,
contact your local waste disposal company. 244
Where will I find...?Breakdown assistance
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit.
H
Environmental note
Have the used tyre sealant bottle disposed of professionally, e.g. at a qualified specialist
workshop.
If a tyre pressure of 180 kPa (1.8 bar/26 psi) has been attained after five minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of the
faulty tyre.
Leave the tyre sealant bottle attached to the
flange.
X Stow the tyre sealant bottle, the tyre inflation
compressor and the warning triangle.
X Pull away immediately.
X Stop after driving for approximately ten
minutes and check the tyre pressure with the
tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Benz Service24h telephone
number, e.g. on the B-pillar on the driver's
side.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the tyre pres-
sure table on the fuel filler flap for values.
X To increase the tyre pressure: switch on
the tyre inflation compressor.
X To reduce the tyre pressure: open release
screw C. X
When the tyre pressure is correct, unscrew
the filler hose from the valve of the sealed
tyre.
X Screw the valve cap onto the tyre valve of the
sealed tyre.
X Unscrew the tyre sealant bottle from the tyre
inflation compressor.
X Drive to the nearest qualified specialist work-
shop and have the tyre changed there.
X Have the tyre sealant bottle replaced as soon
as possible at a qualified specialist workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist workshop. Battery (vehicle)
Important safety notes
Work on the battery, e.g. removing or fitting,
requires specialist knowledge and the use of
special tools. Therefore, always have work on
the battery carried out at a qualified specialist
workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
R when braking
R in the event of abrupt steering manoeuvres
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop
immediately. Do not drive any further. Always have work on the battery carried out at a
qualified specialist workshop.
Further information about ABS (Y page 54) and
ESP ®
(Y page 57). 250
Battery (vehicle)Breakdown assistance
All vehicles except vehicles with a lithium-
ion battery: G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up.
The highly flammable gas mixture is created
while the battery is charging and when jump-
starting.
Always make sure that neither you nor the bat-
tery is electrostatically charged. Electrostatic
charge is created, for example:
R by wearing synthetic-fibre clothing
R by friction between clothing and the seat
R if you pull or push the battery across carpet or
other synthetic materials
R if you rub the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jump leads.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once.
All vehicles: H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist work- shop for more information.
! Always have work on the batteries carried
out at a qualified specialist workshop. Should
it, in exceptional circumstances, be abso-
lutely necessary to disconnect the 12-volt
battery yourself, please observe the follow-
ing:
R Secure the vehicle to prevent it from rolling
away.
R Switch off the ignition
R Disconnect the negative terminal first and
then the positive terminal
The transmission is locked in position Pafter
disconnecting the battery.
After the work is completed, securely refit the battery and the postive terminal cover. Battery (vehicle)
251Breakdown assistance Z
!
Only use battery chargers with a maximum
charging voltage of 14.8 V.
All vehicles:
! Only charge the battery using the jump-start
connection point.
The jump-starting connection point is in the
engine compartment (Y page 253).
X Open the bonnet.
X Connect the battery charger to the positive
terminal and earth point in the same order as when connecting the donor battery in the
jump-starting procedure (Y page 253).
Keep away from fire and open flames. Do not
lean over the battery. Never charge the battery
if it is still fitted to the vehicle, unless you use a battery charger which has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. This device
permits charging of the battery in position. Con- tact a Mercedes-Benz Service Centre for infor-
mation and availability. Read the battery charg-
er's operating instructions before charging the
battery.
All vehicles except vehicles with a lithium-
ion battery: if the indicator/warning lamps in
the instrument cluster do not light up at low
temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may neither jump-start the vehicle nor charge the
battery. The service life of a battery that has
been thawed may be reduced. The starting char-
acteristics may be impaired, especially at low
temperatures. Have the thawed battery
checked at a qualified specialist workshop.
Vehicles with a lithium-ion battery: at low
temperatures, do not charge a battery which has
been removed using a battery charger. Allow the
battery to warm up gently first, if necessary.
Otherwise, the service life can be shortened and the starting characteristics impaired, especially at low temperatures. Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a pos- itive terminal and an earth point, in the engine compartment.
All vehicles except vehicles with a lithium-ion battery: G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not breathe in any battery gases. Do not lean over the battery. Keep the batteries out of the reach of children. Immediately rinse off battery acid
thoroughly with plenty of clean water and seek medical attention at once. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery. Jump-starting
253Breakdown assistance
Z
R
It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may neither jump-start the vehicle nor charge the
battery. The service life of a battery that has been thawed may be reduced. The starting charac-
teristics may be impaired, especially at low temperatures. Have the thawed battery checked at a
qualified specialist workshop.
All vehicles:
! Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jump leads.
Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device.
R You may only jump-start the vehicle when the engine and exhaust system are cold.
R All vehicles except vehicles with a lithium-ion battery: do not start the engine if the battery
is frozen. Let the battery thaw first.
R Jump-starting may only be performed using batteries with a nominal voltage of 12 V.
R Only use jump leads that have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R The jump leads are not damaged.
R Non-insulated parts of the terminal clamps do not come into contact with other metal parts while
the jump leads are connected to the battery.
R the jump leads cannot come into contact with parts which can move when the engine is running,
such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Make sure that the ignition is switched off . All indicator lamps in the instrument cluster must be
off. When using the key, turn the key to position 0in the ignition lock and remove it (Y page 103).
X Switch off all electrical consumers, e.g. rear window heating, lighting etc.
X Open the bonnet.
Vehicles with carbon engine cover: 254
Jump-startingBreakdown assistance
Vehicles with carbon engine cover:
X Replace the jump-starting connection point cover. Make sure all mountings for the fasteners are
positioned precisely behind the corresponding recesses in the cover.
X Press the fasteners into the mountings. Turn the fasteners by Õof a turn to engage.
All vehicles:
X Have the battery checked at a qualified specialist workshop.
Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump starting can be obtained at any
qualified specialist workshop. Towing away and tow-starting
Important safety notes
G
WARNING
The rear axle locks when:
R the engine is not running
R the engine stalls while the vehicle is being
towed
R there is a malfunction in the voltage supply
or the vehicle's electrical system
There is a risk of an accident.
In the event of a breakdown, you should
always have the vehicle transported. G
WARNING
If the brake system or power steering is mal-
functioning and your vehicle is then towed
away, significantly more effort may be
required to steer and brake than is normally
required. There is a risk of an accident.
In such cases use a rigid towing bar. Before
towing away, make sure steering moves
freely. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident. When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 276).
! Use the key instead of the Start/Stop but-
ton when towing the vehicle.
Start the engine and keep it running. Turn the key to position 2in the ignition. Set the trans-
mission to Nusing the E-SELECT lever. Make
sure that you then leave the key in position 2.
Check the transmission position in the instru-
ment cluster.
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
! Secure the tow rope or tow bar to the towing
eye only. The vehicle may otherwise be dam-
aged.
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated, the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R when towing away
R in a car wash
! Observe the following points when towing
with a tow rope:
R secure the tow rope on the same side on
both vehicles.
R make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in 256
Towing away and tow-startingBreakdown assistance