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192
uuText/E-mail Message uText/Email Setting
Bluetooth ® HandsFreeLink ®
Text/Email Setting
HHOME uSettings uPhone uText/Email tab
Select an item.
The following items are available:
• Enable Text/Email: Turns the Text/Email feature on or off.
On (factory default): Text or e- mail messages can be received.
Off : Disables the feature.
• Select Account : Selects an account to be active and receive notifications. Select
Text Messages for SMS or an E-mail account you want. Only one account can be
active at a time.
• New Message Notification : Sets whether to give an incoming message
notification.
On : Gives an incoming message notification.
Off : Messages are still received, but without notification.
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193Continued
Bluetooth® HandsFreeLink ®
HondaLink Assist
If your vehicle’s airbags deploy or if the unit detects that the vehicle is severely
impacted, your vehicle automatically will attempt to connect to the HondaLink
operator. If connected, information about your vehicle, its location and its condition
will be sent to the operator; you also can speak to the operator when connected.
To use this function, you need to connect a phone via Bluetooth® in advance.
2Pairing a Phone P. 168
1.Select Call Now .
u If you do not select Call Now,
HondaLink Assist automatically
attempts to call emergency
services after 10 seconds.
1 HondaLink Assist
IMPORTANT: Owner ac tivation constitutes
authorization for Honda to collect information from
your vehicle needed to provide the service, and
agreement to the Terms and Conditions at
www.hondalink.com/TermsAndConditions . In a
crash, HondaLink Assist will attempt to notify
emergency services but NEITHER Honda NOR ITS
SERVICE PROVIDERS GUARANTEE THAT SUCH
NOTIFICATION WILL OCCUR.
Honda reserves the right to terminate HondaLink
Assist services at any time or for any reason, and in
the future may not be able to provide services due to
changes in, or obsolescence of, technology integral
to the service or changes in governmental regulation.
This function may not wo rk properly depending on
the phone, carrier, or contract conditions.
Your vehicle may not be able to connect to the operator
if the battery level is low, the line is disconnected, or you
do not have adequate cellular coverage.
You cannot use emergency services when:
•You travel outside the H ondaLink service coverage
areas.
•There is a problem with th e connecting devices, such
as the microphones, speakers, or the unit itself.
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uuHondaLink Assist u
194
Bluetooth® HandsFreeLink ®
2.Talk to the operator.
u Select Talk Now to talk to the
operator immediately.
u The call with the operator may
be interrupted to confirm
information about your vehicle
location.
u Select Hang Up or press the
(Hang-Up/Back) button
to hang up the call.1 HondaLink Assist
You cannot operate othe r navigation- or phone-
related functions using the screens while talking to
the operator.
If the unit fails to connect to the operator, it
repeatedly tries until it succeeds.
If you select Cancel or press the (Hang-Up/
Back) button before callin g the operator, you can
cancel the call.
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203
Troubleshooting
Troubleshooting....................................204
Map, Voice, Entering Destinations .........204
Traffic ...................................................206
Guidance, Routing ................................207
Update, Coverage, Map Errors ..............208
Smartphone Connection .......................209
Display, Accessories ..............................210
Multi-View Rear Camera .......................210
Miscellaneous Questions .......................211 Error Messages
...................................... 212
Navigation System ................................ 212
Disc Player............................................ 213
Pandora ®............................................. 214
iPod/USB Flash Drive............................. 216
Bluetooth ® HandsFreeLink ®.................. 217
Smartphone Connection ...................... 218
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205
uuTroubleshooting uMap, Voice, Entering Destinations
Troubleshooting
The voice control system is having difficulty
recognizing my voice commands.●Check that the vents are not blowing air onto the microphones at the top of the
navigation screen, the vehicle interior is as quiet as possible, and you are using
the correct command when speaking.
2 Voice Recognition P. 25●Say “Help” on any screen to see a list of the applicable voice commands.
The navigation system pronunciation of destination
address sounds strange.The basic guidance phrases use a studio-recorded voice, but the destination
address is pronounced using a machine-generated voice. Consequently, it may be
mispronounced or sound strange at times.
The screen is bright when I drive at night.1.Check that the nighttime dashboard brightness control is not set to maximum.
2. Press the (Display Mode) button to change the Night mode.
2 Switching Display Mode Manually P. 27
The screen is dark when I drive during the day.Press the (Display Mode) button to change the Day mode.
2Switching Display Mode Manually P. 27
How do I change or remove my PIN?1.Select HOME > Settings > Navigation > Personal Info tab > PIN Number >
GO Home 1 PIN or GO Home 2 PIN or Address Book PIN .
2. Enter your existing PIN. Yo u then have the choice to change or remove the PIN.
2PIN Number P. 36
I have forgotten my PIN. How do I reset the PIN for
Home or the PIN for address books?Your dealer must reset the PIN for you.
Why is the phone number grayed out on the
Calculate Route screen?Your phone is not paired to Bluetooth® HandsFreeLink ® or, if paired, your phone
is in use.
ProblemSolution
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209
uuTroubleshooting uSmartphone Connection
Troubleshooting
Smartphone Connection
Does the navigation syst em work outside North
America?The navigation system contains maps fo r the 50 U.S. states, Canada, and Puerto
Rico. The navigation system will not work in Mexico or other countries.
2 Map Coverage P. 225
Can I play video DVDs in my navigation system?No. The navigation system is designed only to read music discs. If you experience
any problems that you cannot resolve, please contact your dealer.
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, see
your dealer.
2 Visiting Your Dealer P. 224
ProblemSolution
I cannot connect my smartphone to the system.●Make sure your smartphone is compatible with the system, and that it is paired
and linked to Bluetooth® HandsFreeLink ®. To check phone compatibility,
–
U.S.: Visit handsfreelink.honda.com
–Canada: Visit www.handsfreelink.ca
2Pairing a Phone P. 168●The HondaLink app must be installed on your smartphone to connect to the
system. For more information: –
U.S.: Visit www.hondalink.com
–Canada: Visit www.honda.ca/hondalink●Check that your smartphone is in goo d operating condition. Then try the
following operations on your smartphone. –
Unlock the security.
–Connect to the system on the HOME screen.
–Close all apps.
–Restart the smartphone.
ProblemSolution
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217
uuError Messages uBluetooth ® HandsFreeLink ®
Troubleshooting
Bluetooth® HandsFreeLink®
Error MessageCauseSolution
Unable to pair with your
device.
Please try again.The system failed to connect to
the Bluetooth ® device.●Make sure that Bluetooth function is turned ON, on your
Bluetooth -compatible device. For details, check the manual of
your Bluetooth -compatible device.
●Try pairing your Bluetooth device again.
2Pairing a Phone P. 168
If the problem is not resolved yet, contact your dealer.
Unable to add smartphone.
Please check the settings in
your smartphone.The settings in your phone are
not correct.Make sure the settings in your phone are set to allow Bluetooth
connection.
Unable to import phonebook.
Please try again later.Your phone is not compatible
with Automatic Phone Sync.Check that your phone is compatible with Automatic Phone Sync.
Visit:
●U.S.: handsfreelink.honda.com●Canada: www.handsfreelink.ca
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218
uuError Messages uSmartphone Connection
Troubleshooting
Smartphone Connection
Error MessageCauseSolution
This Smartphone is not
supported.
Smartphone is not compatible
Unable to start the app.
When safe, please check your
mobile device.
Lost communication with
smartphoneYour phone is not compatible.Your phone is not compatib le with the system. Visit:●U.S.: handsfreelink.honda.com●Canada: www.handsfreelink.ca
Unable to start the app.
When safe, please check your
mobile device.
Lost communication with
smartphoneThe cable is not connected.Try connecting your smartphone again. To view connection
information:
●U.S.: handsfreelink.honda.com●Canada: www.handsfreelink.ca
The smartphone is not
connected properly.
Appears when the HondaLink
app is not installed in your
smartphone.Install the HondaLin k app in your smartphone. For more
information visit:
●U.S.: www.hondalink.com●Canada: www.honda.ca/hondalink
Unable to connect to mobile
device using Bluetooth.
Please check Settings in the
Audio Unit.Appears when your phone is not
paired with the system.Make sure that Bluetooth ® function is turned ON in the system and
your phone, and try pairing it again.
2 Pairing a Phone P. 168
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