Page 209 of 249

208
uuTroubleshooting uUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
ProblemSolution
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection.This is normal. The navigation system is unaware of the width of intersections.
Large differences in vehicle position ca n indicate a temporary loss of the GPS
signal.
2 GPS P. 222
The screen is showing wh ite dots as I drive along.These dots are called “breadcr umbs.” These are displayed if Off-road Tracking is
set to On and you drive more than 1/2 mile off mapped roads.
2Off-road Tracking P. 63
How do I remove the white dots (“breadcrumbs”)
from my screen?Select HOME > Settings > Navigation > Map tab, and set Off-road Tracking
to Off , then return to the map.
2Off-road Tracking P. 63
A road that I selected to avoid is being used when
routing.When you set your area to avoid, make sure to select sections of roads that include
at least one intersection.
2 Avoiding Streets P. 121
My elevation (shown when I display the current
position) seems to fluc tuate even though my
elevation has not changed.This is normal. The elevation can vary ±100 feet due to GPS calculation errors.
2GPS P. 222
My elevation is missing on the “current position”
screen.The elevation is only displayed if the GPS antenna can receive signals from at least
four satellites. Try moving the vehicle into an open area. The elevation is also not
displayed if the calculated elevation is zero or below sea level.
ProblemSolution
My city is not part of a fully verified detailed
coverage area.The mapping database is constantly under going revision. You can access the most
recent information on the internet.
2 Map Coverage P. 225
16 CR-Z NAVI-31SZT8500.book 208 ページ 2015年7月30日 木曜日 午前9時18分
Page 210 of 249

209
uuTroubleshooting uSmartphone Connection
Troubleshooting
Smartphone Connection
Does the navigation syst em work outside North
America?The navigation system contains maps fo r the 50 U.S. states, Canada, and Puerto
Rico. The navigation system will not work in Mexico or other countries.
2 Map Coverage P. 225
Can I play video DVDs in my navigation system?No. The navigation system is designed only to read music discs. If you experience
any problems that you cannot resolve, please contact your dealer.
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, see
your dealer.
2 Visiting Your Dealer P. 224
ProblemSolution
I cannot connect my smartphone to the system.●Make sure your smartphone is compatible with the system, and that it is paired
and linked to Bluetooth® HandsFreeLink ®. To check phone compatibility,
–
U.S.: Visit handsfreelink.honda.com
–Canada: Visit www.handsfreelink.ca
2Pairing a Phone P. 168●The HondaLink app must be installed on your smartphone to connect to the
system. For more information: –
U.S.: Visit www.hondalink.com
–Canada: Visit www.honda.ca/hondalink●Check that your smartphone is in goo d operating condition. Then try the
following operations on your smartphone. –
Unlock the security.
–Connect to the system on the HOME screen.
–Close all apps.
–Restart the smartphone.
ProblemSolution
16 CR-Z NAVI-31SZT8500.book 209 ページ 2015年7月30日 木曜日 午前9時18分
Page 211 of 249
210
uuTroubleshooting uDisplay, Accessories
Troubleshooting
Display, Accessories
Multi-View Rear Camera
ProblemSolution
The display appears dim when starting the car in
really cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
When I shift gears, the multi-view rear camera
image display is delayed.This is normal. When shifting into or out of Reverse, you may experience a delay
while the screen image switches between the navigation screen and the multi-
view rear camera image.
The multi-view rear camera image is too dark or too
bright. How do I adjust the brightness?While the camera image is displayed, select HOME to increase brightness or
MENU to decrease brightness.
This adjustment does not affect the navigation screen brightness settings.
16 CR-Z NAVI-31SZT8500.book 210 ページ 2015年7月30日 木曜日 午前9時18分
Page 212 of 249

211
uuTroubleshooting uMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My clock frequently changes forward and backward
by one hour.The clock setting is automatically updated based on your GPS location. If you live
and work on the boundary be tween two time zones, you can turn this feature off.
2Clock Adjustment P. 72
The clock changes even when I am not driving near
a time zone boundary.The time zone boundaries are only ap proximated in the navigation system.
Depending on the geography of the time zo ne boundary, the switch to a different
zone can be erratic.
2 Clock Adjustment P. 72
My state does not observe daylight saving time.
How do I turn this feature off?Select HOME > Settings > Clock/Info > Clock tab, and set Auto Daylight to
Off .
2Clock Adjustment P. 72
Daylight saving time has started, but the navigation
system did not change time even though Auto
Daylight is set to ON.The automatic daylight saving time feat ure does not work in regions where the
daylight saving time system has not been adopted.
The navigation system automatic daylight feature is
not switching the navigation system clock on the
correct dates.Select HOME > Settings > Clock/Info > Clock tab, and set Auto Daylight to On.
Note that the automatic daylight feat ure does not work in regions where the
daylight saving time system has not been adopted.
2 Clock Adjustment P. 72
The navigation system clock switched by one hour
for no apparent reason.You may be driving near a time zone boundary.
2Clock Adjustment P. 72
My battery was disconnected or went dead, and the
navigation system is asking for a code.Press and hold the (Audio Power) bu tton for two seconds. The system should
reactivate. If you have installed an aftermarket system, see your dealer.
2System Theft Protection P. 220
How do I change the interface language?Select HOME > Settings > System > Others tab > Language, and set the
language to English, Français , or Español.
16 CR-Z NAVI-31SZT8500.book 211 ページ 2015年7月30日 木曜日 午前9時18分
Page 213 of 249
212
Troubleshooting
Error Messages
Navigation System
Error MessageSolution
The system is unable to start due to excessive
heat.
The system will start after the system cools.The flash memory temperature is too high. The system turns back on automatically
when the flash memory cools down. If th e error persists, contact your dealer.
The display temperature is too high. The sy stem turns back on automatically when
the display cools down.
The route could not be calculatedThere is no road for calcul ating around your vehicle position. Try calculating a
route again after moving yo ur vehicle near a street.
There is no road for calculating near the destination or the waypoint. Try another
destination or waypoint.
The destination is too far. Try another de stination, or add a waypoint on the route.
16 CR-Z NAVI-31SZT8500.book 212 ページ 2015年7月30日 木曜日 午前9時18分
Page 214 of 249
213
uuError Messages uDisc Player
Troubleshooting
Disc Player
Error MessageCauseSolution
Bad Disc
Please check Owner's Manual
Please push eject buttonDisc with dustClean off the dust on the disc.
Condensation on discPlay the disc after a while.
Disc scratched or deformedDo not use the scratched or deformed disc.
Disc placed upside downInsert the disc label side up.
Disc not supportedInsert a disc playable with the system.
2 Recommended Discs P. 142
16 CR-Z NAVI-31SZT8500.book 213 ページ 2015年7月30日 木曜日 午前9時18分
Page 215 of 249
214
uuError Messages uPandora ®
Troubleshooting
U.S. models
Pandora ®
Error MessageCauseSolution
The connected USB device has
a problem.
See Owner’s ManualThe overcurrent protection
feature of the system stops
supplying power to USB because
an incompatible device is
connected.An incompatible device is connec ted. Disconnect the device, and
turn the audio system off and on. Do not reconnect the device that
caused the error.
Pandora App version is not
supportedThe Pandora version is not
supported.The Pandora version is not supported. Update to the latest version.
Unable to save bookmark.The bookmark operation is
failed.The commanded operation failed. Try again later.
Pandora system maintenance.The Pandora server is in
maintenance.The Pandora server is in maintenance. Try again later.
16 CR-Z NAVI-31SZT8500.book 214 ページ 2015年7月30日 木曜日 午前9時18分
Page 216 of 249
215
uuError Messages uPandora ®
Troubleshooting
Error MessageCauseSolution
Unable to connect to
Pandora. When stopped,
check your mobile phone.The Pandora® app failed to start
because of the following device
errors:
●The display on your
smartphone is turned off.
●Your smartphone is locked.●The home screen or the app
screen (music screen) is not
displayed on your
smartphone.
●The track is not played on your
smartphone even after 30
seconds have passed.
●The Pandora app is not
installed in your device, or the
Pandora version is not
supported.
●Turn the phone screen on, a nd make sure it is unlocked.●The Pandora version is not supported. Update to the latest
version.
The Pandora app in your
smartphone is not compatible
with the app launcher system.Download the most recent version of the Pandora app.
The required app is not installed.
16 CR-Z NAVI-31SZT8500.book 215 ページ 2015年7月30日 木曜日 午前9時18分