
GCW (Gross Combined Weight)- is the Gross Vehicle Weight plusthe weight of the fully loadedtrailer.
GCWR (Gross CombinedWeight Rating) - is the maximumallowable weight of the vehicleand the loaded trailer, includingall cargo and passengers, that thevehicle can handle without riskingdamage. (Important: The towingvehicle’s braking system is ratedfor operation at Gross VehicleWeight Rating, not at GrossCombined Weight Rating.)Separate functional brakes shouldbe used for safe control of towedvehicles and for trailers where theGross Combined Weight of thetowing vehicle plus the trailerexceed the Gross Vehicle WeightRating of the towing vehicle.TheGross Combined Weight mustnever exceed the GrossCombined Weight Rating.
Maximum Loaded TrailerWeight - is the highest possibleweight of a fully loaded trailer thevehicle can tow. It assumes avehicle with mandatory options,driver and front passenger weight(150 pounds [68 kilograms]each), no cargo weight (internalor external) and a tongue load of10–15% (conventional trailer) orking pin weight of 15–25% (fifthwheel trailer). Consult anauthorized dealer (or the RV andTrailer Towing Guide available at
an authorized dealer) for moredetailed information.
Tongue Load or Fifth WheelKing Pin Weight - refers to theamount of the weight that a trailerpushes down on a trailer hitch.
Examples: For a 5000 pound(2268 kilogram) conventionaltrailer, multiply 5000 by 0.10 and0.15 to obtain a proper tongueload range of 500 to 750 pounds(227 to 340 kilograms). For an11500 pound (5216 kilogram) fifthwheel trailer, multiply by 0.15 and0.25 to obtain a proper king pinload range of 1725 to 2875 pounds(782 to 1304 kilograms).
WARNINGS
Do not exceed the GVWR orthe GAWR specified on theSafety Compliance CertificationLabel.
Do not use replacement tireswith lower load carryingcapacities than the original tiresbecause they may lower thevehicle’s GVWR and GAWRlimitations. Replacement tireswith a higher limit than the originaltires do not increase the GVWRand GAWR limitations.
Exceeding any vehicle weightrating limitation could resultin serious damage to the vehicleand/or personal injury.
Steps for determining thecorrect load limit:
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Load Carrying

1. Locate the statement "Thecombined weight of occupantsand cargo should never exceedXXX kg or XXX lb." on yourvehicle’s placard.
2.Determine the combinedweight of the driver andpassengers that will be ridingin your vehicle.
3.Subtract the combined weightof the driver and passengersfrom XXX kg or XXX lb.
4.The resulting figure equals theavailable amount of cargo andluggage load capacity. Forexample, if the “XXX” amountequals 1,400 lb. and there willbe five 150 lb. passengers inyour vehicle, the amount ofavailable cargo and luggageload capacity is 650 lb.(1400-750 (5 x 150) = 650 lb.)
5.Determine the combinedweight of luggage and cargobeing loaded on the vehicle.That weight may not safelyexceed the available cargo andluggage load capacitycalculated in Step 4.
6.If your vehicle will be towing atrailer, load from your trailerwill be transferred to yourvehicle. Consult this manual todetermine how this reduces theavailable cargo and luggageload capacity of your vehicle.
The following gives you a fewexamples on how to calculate the
available amount of cargo andluggage load capacity:
*Suppose your vehicle has a1400-pound (635-kilogram) cargoand luggage capacity. You decideto go golfing. Is there enough loadcapacity to carry you, four of yourfriends and all the golf bags? Youand four friends average 220pounds (99 kilograms) each andthe golf bags weigh approximately30 pounds (13.5 kilograms) each.The calculation would be: 1400 -(5 x 220) - (5 x 30) = 1400 - 1100- 150 = 150 pounds. Yes, you haveenough load capacity in yourvehicle to transport four friendsand your golf bags. In metric units,the calculation would be: 635kilograms - (5 x 99 kilograms) -(5 x 13.5 kilograms) = 635 - 495 -67.5 = 72.5 kilograms.
*Suppose your vehicle has a1400-pound (635-kilogram) cargoand luggage capacity. You andone of your friends decide to pickup cement from the local homeimprovement store to finish thatpatio you have been planning forthe past two years. Measuring theinside of the vehicle with the rearseat folded down, you have roomfor twelve 100-pound(45-kilogram) bags of cement. Doyou have enough load capacity totransport the cement to yourhome? If you and your friend eachweigh 220 pounds (99 kilograms),the calculation would be: 1400 -(2 x 220) - (12 x 100) = 1400 - 440- 1200 = - 240 pounds. No, you donot have enough cargo capacity
to carry that much weight. Inmetric units, the calculation would
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Load Carrying

TOWING A TRAILER
WARNING
Your vehicle is not approvedfor trailer towing. Never towa trailer with your vehicle.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. FordMotor Company has not approved aslingbelt towing procedure. Vehicledamage may occur if towed incorrectly, orby any other means.
Ford Motor Company produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures for your vehicle.
The front wheels (drive wheels) must beon a tow dolly when towing your vehiclefrom the rear using wheel lift equipment.This prevents damage to the transmission.
We recommend placing the rear wheelson a tow dolly when towing your vehiclefrom the front using wheel lift equipment.This prevents damage to the rear fascia.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheellock make sure the ignition is in theaccessory or on position when beingtowed.
If your vehicle becomes inoperable(without access to wheel dollies,car-hauling trailer, or flatbed transportvehicle), it can be flat-towed (all wheelson the ground, regardless of the powertrainand transmission configuration) under thefollowing conditions:
•Tow only in the forward direction.
•The transmission in position N. If youcannot move the transmission into N,you may need to override it. SeeAutomatic Transmission (page 161).
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TowingE143886

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
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Roadside Emergencies

Information Messages.................................101AdvanceTrac®.....................................................102Alarm.......................................................................102Battery and Charging System (HighVoltage)............................................................102Doors.......................................................................103Fuel..........................................................................103Hill Start Assist....................................................103Keys and Intelligent Access............................104Maintenance........................................................105MyKey.....................................................................105Park Aid..................................................................106Park Brake.............................................................106Power Steering....................................................107Remote Start........................................................107Tire Pressure Monitoring System..................107Transmission........................................................107Installing Child Restraints............................16Child Seats...............................................................16Using Lap and Shoulder Belts..........................17Using Lower Anchors and Tethers forCHildren (LATCH)............................................19Using Tether Straps..............................................21Instrument Cluster........................................85Instrument Lighting Dimmer......................76Vehicles With Front Fog Lamps......................76Vehicles Without Front Fog Lamps...............76Interior Lamps.................................................78Front Interior Lamp..............................................78Front Interior Lamp - With PanoramaRoof......................................................................78Rear Interior Lamp...............................................79Interior Mirror...................................................83Auto-Dimming Mirror..........................................83Introduction.........................................................7
J
Jump Starting the Vehicle.........................197Connecting the Jumper Cables.....................197Jump Starting......................................................198Preparing Your Vehicle......................................197Removing the Jumper Cables........................198
K
Keyless Starting............................................129Ignition Modes.....................................................130
Keys and Remote Controls.........................44
L
Lighting Control...............................................74Headlamp Flasher................................................75High Beams.............................................................74Lighting...............................................................74General Information............................................74Load Carrying.................................................182Load Limit.......................................................183Vehicle Loading - with and without aTrailer..................................................................183Locking and Unlocking.................................56Activating Intelligent Access ...........................57Autolock..................................................................59Battery Saver.........................................................60Illuminated Entry..................................................59Illuminated Exit.....................................................59Mechanical Key.....................................................57Opening a Rear Door from Inside...................57Power Door Locks................................................56Remote Control....................................................56Smart Unlocks For Integrated KeyheadTransmitter........................................................58Smart Unlocks For Intelligent Access Keys................................................................................58Locks...................................................................56Luggage Covers.............................................182Removing the Shade.........................................182
M
Maintenance..................................................218General Information..........................................218Manual Liftgate..............................................60Closing the Liftgate..............................................61Opening the Liftgate..........................................60Manual Seats..................................................115Adjusting the Height of the Driver'sSeat......................................................................116Lumbar Adjustment (If Equipped)................117Moving the Seat Backward andForward..............................................................116Recline Adjustment............................................116Media Hub......................................................296Message CenterSee: Information Displays.................................93
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Index

SYNC™ Applications and Services.......315911 Assist................................................................315SYNC Services: Traffic, Directions &Information (TDI) (If Equipped, UnitedStates Only).....................................................319Vehicle Health Report (If Equipped, UnitedStates Only).....................................................317SYNC™ AppLink™......................................323SYNC Mobile Apps............................................323SYNC™............................................................297General Information..........................................297SYNC™ Troubleshooting.........................335
T
TailgateSee: Manual Liftgate..........................................60See: Power Liftgate..............................................61Technical SpecificationsSee: Capacities and Specifications............276The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................204Tire Care..........................................................255Glossary of Tire Terminology.........................257Information About Uniform Tire QualityGrading.............................................................255Information Contained on the TireSidewall...........................................................258Temperature A B C............................................256Traction AA A B C..............................................256Treadwear............................................................256Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................249Tire Pressure Monitoring System...........270Changing Tires With a Tire PressureMonitoring System.........................................271Understanding Your Tire PressureMonitoring System ........................................271Tire Repair KitSee: Tire Sealant and Inflator Kit.................249
Tire Sealant and Inflator Kit....................249First Stage: Inflating the Tire with SealingCompound and Air........................................251General Information.........................................250Second Stage: Checking TirePressure............................................................253Tips for Use of the Kit......................................250What to Do After the Tire has BeenSealed...............................................................253What to Do When a Tire Is Punctured........251TiresSee: Wheels and Tires.....................................249Towing a Trailer.............................................190Towing the Vehicle on FourWheels..........................................................190Emergency Towing............................................190Recreational Towing...........................................191Towing..............................................................190Traction Control.............................................167Principle of Operation.......................................167Transmission Code Designation............279Transmission...................................................161TransmissionSee: Transmission...............................................161Transporting the Vehicle...........................190
U
Under Hood Overview - Hybrid ElectricVehicle (HEV).............................................219Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV)...........................221Unique Driving Characteristics................135Universal Garage Door Opener.................121HomeLink Wireless Control System.............121USB Port.........................................................296Using Cruise Control....................................179Switching Cruise Control Off.........................180Switching Cruise Control On...........................179Using MyKey With Remote StartSystems..........................................................54Using Snow Chains.....................................270Using Stability Control...............................169
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Index