Wipers and Washers
Windshield Wipers.........................................70
Autowipers........................................................70
Windshield Washers......................................72
Rear Window Wiper and Washers...........72
Lighting
General Information......................................74
Lighting Control...............................................74
Autolamps.........................................................75
Instrument Lighting Dimmer......................76
Headlamp Exit Delay....................................76
Daytime Running Lamps..............................77
Front Fog Lamps.............................................77
Direction Indicators........................................78
Interior Lamps.................................................78
Ambient Lighting............................................79
Windows and Mirrors
Power Windows.............................................80
Global Opening................................................81
Exterior Mirrors.................................................81
Interior Mirror...................................................83
Sun Visors.........................................................83
Sun Shades......................................................84
Instrument Cluster
Gauges...............................................................85
Warning Lamps and Indicators................89
Audible Warnings and Indicators.............92
Information Displays
General Information......................................93
Information Messages.................................101
Climate Control
Automatic Climate Control......................108
Hints on Controlling the InteriorClimate........................................................109
Heated Windows and Mirrors....................111
Cabin Air Filter..................................................111
Remote Start....................................................111
Seats
Sitting in the Correct Position...................113
Head Restraints..............................................113
Manual Seats..................................................115
Power Seats.....................................................117
Rear Seats........................................................119
Heated Seats.................................................120
Rear Seat Armrest........................................120
Universal Garage DoorOpener
Universal Garage Door Opener.................121
Auxiliary Power Points
Auxiliary Power Points................................126
Storage Compartments
Center Console..............................................128
Overhead Console........................................128
Starting and Stopping theEngine
General Information....................................129
Ignition Switch...............................................129
Keyless Starting............................................129
Starting a Gasoline Engine.......................130
Engine Block Heater.....................................132
Automatic Engine Shutdown...................133
Unique Driving Character-istics
Hybrid Vehicle Operation...........................135
Plug-In Hybrid Vehicle Operation...........137
Hybrid Vehicle Frequently AskedQuestions....................................................140
EcoSelect.........................................................142
2
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Table of Contents
Ordering Additional Owner'sLiterature....................................................206
Reporting Safety Defects (U.S.Only).............................................................207
Reporting Safety Defects (CanadaOnly).............................................................207
Fuses
Fuse Specification Chart..........................209
Changing a Fuse............................................217
Maintenance
General Information....................................218
Opening and Closing the Hood...............218
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................219
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV)..........................221
Engine Oil Dipstick.......................................222
Engine Oil Check..........................................222
Engine Coolant Check................................223
Automatic Transmission FluidCheck............................................................227
Brake Fluid Check.........................................227
Power Steering Fluid Check.....................227
Washer Fluid Check.....................................227
Fuel Filter.........................................................227
Changing the 12V Battery.........................228
Checking the Wiper Blades......................229
Changing the Wiper Blades.....................229
Adjusting the Headlamps..........................231
Removing a Headlamp..............................232
Changing a Bulb...........................................232
Bulb Specification Chart...........................237
Changing the Engine Air Filter................238
Vehicle Care
General Information....................................241
Cleaning Products........................................241
Cleaning the Exterior...................................241
Waxing.............................................................242
Cleaning the Engine....................................243
Cleaning the Windows and WiperBlades..........................................................243
Cleaning the Interior...................................244
Cleaning the Instrument Panel andInstrument Cluster Lens.......................244
Cleaning Leather Seats.............................245
Repairing Minor Paint Damage..............245
Cleaning the Alloy Wheels.......................245
Vehicle Storage............................................246
Wheels and Tires
Tire Sealant and Inflator Kit....................249
Tire Care..........................................................255
Using Snow Chains.....................................270
Tire Pressure Monitoring System...........270
Technical Specifications...........................274
Capacities and Specific-ations
Engine Specifications.................................276
Motorcraft Parts............................................277
Vehicle Identification Number................278
Vehicle Certification Label.......................279
Transmission Code Designation............279
Capacities and Specifications...............280
Audio System
General Information...................................283
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................284
Audio Unit - Vehicles With: Premium AM/FM/CD.........................................................286
Audio Unit - Vehicles With: Sony AM/FM/CD.................................................................288
Digital Radio...................................................291
Satellite Radio..............................................294
USB Port.........................................................296
Media Hub......................................................296
4
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Table of Contents
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
8
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Introduction E71340 E161353
5. Direct the outer instrument panel airvents toward the side windows.
6. To increase the airflow to the outerinstrument panel vents, close the airvents in the middle of the instrumentpanel and in the rear of the centerconsole.
HEATED WINDOWS AND
MIRRORS
Note:Make sure the engine is runningbefore operating the heated windows.
Heated Rear Window
The heated rear window buttonis below the climate control unit.
Press the button to clear theheated rear window of thin ice and fog.The heated rear window will automaticallyturn off after a short period of time.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
Heated Exterior Mirrors (If Equipped)
When you switch the heated rear windowon, the heated exterior mirrors willautomatically turn on.
Note:Do not remove ice from the mirrorswith a scraper or adjust the mirror glasswhen it is frozen in place.
Note:Do not clean the mirror housing orglass with harsh abrasives, fuel or otherpetroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin airfilter, which gives you and your passengersthe following benefits:
•It improves your driving comfort byreducing particle concentration.
•It improves the interior compartmentcleanliness.
•It protects the climate controlcomponents from particle deposits.
Your cabin air filter is located under theinstrument panel in the passenger footwellarea.
Note:Make sure you have a cabin air filterinstalled at all times. This prevents foreignobjects from entering the system. Runningthe system without a filter in place couldresult in degradation or damage to thesystem.
Replace the filter at regular intervals. SeeMaintenance (page 218).
For additional cabin air filter information,or to replace the filter, see an authorizeddealer.
REMOTE START (If Equipped)
The remote start feature allows you topre-condition the interior of your vehicle.The climate control system works toachieve comfort according to your previoussettings.
Note:You cannot adjust the system duringremote start operation.
Turn the ignition on to return the systemto its previous settings. You can now makeadjustments normally, but you need to turncertain vehicle-dependent features backon, such as:
•Heated seats.
•Cooled seats.
111
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Climate ControlE72507
•Perform all regularly scheduledmaintenance. See ScheduledMaintenance (page 348).
•Use the coach and brake coach displayto get feedback on your economicaldrive style. For more information, SeeInformation Displays (page 93).
Avoid these actions because they reduceyour fuel economy:
•Avoid sudden or hard accelerations anddecelerations. Accelerate and slowdown in a smooth, moderate fashion.
•Avoid revving the engine beforeswitching off your vehicle.
•Avoid long idle periods.
•Do not warm up your vehicle on coldmornings.
•Do not rest your foot on the brakepedal while driving.
•Avoid carrying unnecessary weight.Approximately 1 mile per gallon (0.4kilometers per liter) is lost for every400 lb (180 kg) of weight carried.
•Avoid adding accessories that increaseaerodynamic drag to your vehicle suchas bug deflectors, car top carriers andski or bike racks.
•Avoid driving with the wheels out ofalignment.
Things to keep in mind when you refuelyour vehicle:
•Fuel generates fewer vapors when it iscool and dark outside. Refuel yourvehicle in the early morning or lateevening.
•Use the recommended octane-ratedfuel. Using fuel below therecommended rating will lower yourfuel economy.
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deepwater as you may lose control of yourvehicle.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
Before driving through standing water,check the depth. Never drive through waterthat is higher than the bottom of the frontrocker area of your vehicle.
When driving through standing water, drivevery slowly and do not stop your vehicle.Your brake performance and traction maybe limited. After driving through water andas soon as it is safe to do so:
•Lightly press the brake pedal to dry thebrakes and to check that they work.
•Check that the horn works.
•Check that the exterior lights work.
•Turn the steering wheel to check thatthe steering power assist works.
193
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Driving HintsE176360
Engine coolant reservoir cap. See Engine Coolant Check (page 223).A
Engine oil filler cap. See Engine Oil Check (page 222).B
Engine oil dipstick. See Engine Oil Dipstick (page 222).C
Engine air filter cover. See Changing the Engine Air Filter (page 238).D
Inverter system controller.E
Brake fluid reservoir cap. See Brake Fluid Check (page 227).F
Power distribution box. See Fuses (page 209).G
Inverter system controller coolant reservoir cap.H
Windshield washer fluid reservoir cap. See Washer Fluid Check (page 227).I
220
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceABCDEFG
HIE162485
UNDER HOOD OVERVIEW -
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
WARNING
The inverter system controllercontains various high-voltagecomponents that can cause seriousbodily harm or death. The inverter systemcontroller is not serviceable and shouldnever be touched, probed, or tamperedwith.
Note:Do not attempt to service any of thehigh-voltage components or wiring. Foreasier identification, the high-voltage wiringinsulation is color coated orange.
Engine coolant reservoir cap. See Engine Coolant Check (page 223).A
Engine oil filler cap. See Engine Oil Check (page 222).B
Engine oil dipstick. See Engine Oil Dipstick (page 222).C
Engine air filter cover. See Changing the Engine Air Filter (page 238).D
221
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE190353
AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer checkand change the transmission fluid at thecorrect service interval. See ScheduledMaintenance (page 348).
The automatic transmission does not havea transmission fluid dipstick. Yourtransmission does not consume fluid.
An authorized dealer should check thefluid:
•If the transmission is not workingproperly.
•If you notice signs of fluid leakage.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAXlines are within the normal operating range;there is no need to add fluid. If the fluidlevels are outside of the normal operatingrange, the performance of the systemcould be compromised; seek service fromyour authorized dealer immediately.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electricpower steering (EPS) system. There is nofluid reservoir to check or fill.
WASHER FLUID CHECK
WARNING
If you operate your vehicle intemperatures below 40°F (5°C), usewasher fluid with antifreezeprotection. Failure to use washer fluid withantifreeze protection in cold weather couldresult in impaired windshield vision andincrease the risk of injury or accident.
Note:The front and rear washer systemsare supplied from the same reservoir.
Add fluid to fill the reservoir if the level islow. Only use a washer fluid that meetsFord specifications. See Capacities andSpecifications (page 276).
State or local regulations on volatileorganic compounds may restrict the useof methanol, a common windshield washerantifreeze additive. Washer fluidscontaining non-methanol antifreezeagents should be used only if they providecold weather protection without damagingthe vehicle’s paint finish, wiper blades orwasher system.
FUEL FILTER
Your vehicle is equipped with a lifetimefuel filter that is integrated with the fueltank. Regular maintenance or replacementis not needed.
227
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Maintenance