2016 DODGE GRAND CARAVAN service

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153),
or go to http://www.safercar.gov; or write to: Adminis-
trator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590.
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 679

Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward lan-
guage with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific FCA US LLC vehicles. Included
are starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and safety
tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
680 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.9
IF YOU NEED CONSUMER ASSISTANCE 681

Using The Top Tether Anchorage............115
Child Safety Locks .........................48
Clean Air Gasoline ....................... .536
Climate Control ......................... .440
Clock ............................. .360, 369
Coat Hook ............................. .282
Coin Holder ............................ .283
Cold Weather Operation ....................466
Compact Disc (CD) Maintenance ..............439
Compact Spare Tire ....................... .519
Compass .............................. .349
Compass Calibration ...................... .350
Compass Variance ........................ .350
Computer, Trip/Travel ..................... .347
Connector UCI................................ .384
Universal Consumer Interface (UCI) ..........384
Conserving Fuel ......................... .346
Console ............................... .283Console, Floor
.......................... .283
Console, Overhead ....................... .250
Console, Removable ...................... .288
Contract, Service ......................... .677
Coolant Pressure Cap (Radiator Cap) ...........633
Cooling System .......................... .629
Adding Coolant (Antifreeze) ...............631
Coolant Capacity ...................... .660
Coolant Level ..................... .630, 634
Disposal Of Used Coolant .................634
Drain, Flush, And Refill ...................630
Inspection ........................... .634
Points To Remember .....................634
Pressure Cap ......................... .633
Radiator Cap ......................... .633
Selection Of Coolant (Antifreeze) ......631, 660, 661
Corrosion Protection ...................... .640
Cr

uise Light ............................ .338
Cupholders ......................... .272, 64610
INDEX 687

Customer Assistance...................... .675
Data Recorder, Event .......................92
Daytime Running Lights ....................224
Dealer Service ........................... .617
Defroster, Windshield ..................... .121
Delay (Intermittent) Wipers ..................230
Diagnostic System, Onboard .................614
Dimmer Control ......................... .225
Dipsticks Automatic Transmission ..................639
Oil (Engine) .......................... .618
Power Steering ........................ .484
Disabled Vehicle Towing ....................607
Disposal Antifreeze (Engine Coolant) ................634
Door Ajar .............................. .325
Door Ajar Light ......................... .325Door Locks
Door Locks ............................34
KeyFob...............................34
Remote ...............................34
Remote Keyless Entry (RKE) ................34
Door Opener, Garage ...................... .254
Driving Through Flowing, Rising, Or Shallow Standing
Water ............................... .482
Driving To Achieve Maximum Fuel Economy .....346
DVD Player (Video Entertainment System) ........391, 398, 399
E-85 Fuel .............................. .540
Economy (Fuel) Mode ..................... .471
Electrical Power Outlets .....................267
Electric Remote Mirrors .....................134
Electronic Brake Control System ...............488
Anti-Lock Brake System ..................489
688 INDEX

Exterior Lights....................... .122, 655
Filters Air Cleaner .......................... .621
Air Conditioning ....................459, 626
Engine Oil ........................ .621, 661
Engine Oil Disposal .....................621
Flashers Hazard Warning ....................... .567
Turn Signal ..................122, 335, 657, 658
Flash-To-Pass ........................... .229
Flexible Fuel Vehicles Cruising Range ........................ .543
Engine Oil ........................... .542
Fuel Requirements ...................540, 541
Maintenance .......................... .543
Replacement Parts ...................... .543
Starting ............................. .542
Flooded Engine Starting ....................466 Floor Console
........................... .283
Fluid Capacities ......................... .660
Fluid Leaks ............................ .123
Fluid Level Checks Automatic Transmission ..................639
Brake ............................... .636
Cooling System ........................ .630
Power Steering ........................ .484
Fluids, Lubricants And Genuine Parts ...........661
Fog Lights .......................... .225, 658
Fog Light Service ........................ .658
Fold in Floor (Stow N Go) Seating.............197
Freeing A Stuck Vehicle .....................605
Fuel .................................. .536
Adding ............................. .543
Additives ............................ .538
Clean Air ............................ .536
Conserving ........................... .346
Economy

Mode ....................... .471
690 INDEX

Interior............................. .225
License ............................. .659
Lights On Reminder .....................224
Low Fuel ............................ .328
Malfunction Indicator (Check Engine) .........329
Park ............................ .336, 657
Passing ............................. .229
Reading ............................. .250
Rear Servicing ........................ .658
Rear Tail Lamps ....................... .658
Seat Belt Reminder ..................... .316
Security Alarm ........................ .324
Service .......................... .655, 657
Side Marker .......................... .658
Tire Pressure Monitoring (TPMS) ............332
Traction Control ....................... .498
Turn Signal ..................122, 335, 657, 658
Warning (Instrument Cluster Description) . . .322, 335
Loading Vehicle ....................282, 546, 548 Capacities
........................... .548
Tires ............................... .507
Load Leveling System ..................... .291
Locks ..................................34
Door .................................34
Lubrication, Body ........................ .627
Luggage Rack (Roof Rack) ...................291
Lug Nuts .............................. .580
Maintenance Free Battery ....................624
Maintenance Procedures ....................617
Maintenance Schedule ..................... .666
Malfunction Indicator Light (Check Engine) . . .329, 615
Manual, Service ......................... .679
Map/Reading Lights ...................... .250
Memory Feature (Memory Seat) ...............216
Memory Seat ........................ .134, 216
Methanol .............................. .537
Mini-Trip Computer ...................... .347
694 INDEX

Sentry Key (Immobilizer)....................15
Sentry Key Replacement .....................16
Service Assistance ........................ .675
Service Contract ......................... .677
Service Manuals ......................... .679
Settings, Personal ........................ .352
Setting The Clock ..................... .360, 369
Shift Lever Override ...................... .606
Shoulder Belts ............................59
Signals, Turn ...............122, 227, 335, 657, 658
Sliding Door .............................43
Snow Chains (Tire Chains) ...................524
Snow Tires ............................. .517
Spare Tire ....................... .519, 520, 583
Spark Plugs ............................ .661
Speed Control (Cruise Control) ................235
Starting ............................... .465
Automatic Transmission ..................465
Cold Weather ......................... .466Engine Fails To Start
.....................466
Remote ...............................30
Starting And Operating .....................465
Starting Procedures ....................... .465
Steering Power ........................... .483, 484
Tilt Column .......................... .233
Wheel, Heated ........................ .234
Wheel, Tilt ........................... .233
Steering Wheel Audio Controls ...............437
Steering Wheel Mounted Sound System Controls . . .437
Storage ............................... .654
Storage Bin ............................. .276
Storage, Vehicle ...................... .459, 654
Storing Your Vehicle ...................... .654
Stow N Go (Fold in Floor) Seats ..............197
Sunglasses Storage ....................... .251
Sun Roof .............................. .264
Supplemental
Restraint System - Air Bag .........78
10
INDEX 699