2016 DODGE GRAND CARAVAN service

INTRODUCTION
Congratulations on selecting your new FCA US LLC
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality - all essentials
that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine MOPAR® parts, and cares about
your satisfaction.
DODGE is a registered trademark of FCA US LLC.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

the bulb check, it indicates that someone used an invalid
Key Fob to start the engine. Either of these conditions will
result in the engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than 10
seconds), it indicates that there is a fault in the electron-
ics. Should this occur, have the vehicle serviced as soon
as possible by an authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compat-
ible with some aftermarket remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the Key Fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE: Only Key Fobs that are programmed to the
vehicle electronics can be used to start and operate the
vehicle. Once a Key Fob is programmed to a vehicle, it
cannot be reprogrammed to any other vehicle.
CAUTION!
Always remove the Key Fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
Duplication of Key Fobs may be performed at an autho-
rized dealer, this procedure consists of programming a
blank Key Fob to the vehicle electronics. A blank Key Fob
is one that has never been programmed.
NOTE: When having the Sentry Key Immobilizer sys-
tem serviced, bring all vehicle Key Fobs with you to the
authorized dealer.
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

operate. A chime will sound if the Key Fob is in the
ignition switch and a door is open, as a reminder to
remove the Key Fob.If you push the power door lock switch while the sliding
door is open, the sliding door will lock.
Automatic Door Locks — If Equipped
When enabled, the door locks will lock automatically
when the vehicle’s speed exceeds 15 mph (24 km/h). The
auto door lock feature can be enabled or disabled by your
authorized dealer per written request of the customer.
Please see your authorized dealer for service.
Unlock Doors Automatically On Exit — If
Equipped
The Unlock Doors Automatically On Exit feature unlocks
all of the vehicle doors when any door is opened. This
will occur only after the shift lever has been shifted into
the PARK position, after the vehicle has been driven (the
shift lever has been shifted out of PARK and all doors
closed).
Front Passenger Power Door Switches
1 — Window Open/Close
2 — Power Door Locks
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 37

WARNING!
•Never place a rear-facing child restraint in front of
an air bag. A deploying Passenger Advanced Front
Air Bag can cause death or serious injury to a child
12 years or younger, including a child in a rear-
facing child restraint.
• Only use a rear-facing child restraint in a vehicle
with a rear seat.
How To Engage The Automatic Locking Mode
1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward until the entire seat belt is extracted.
3. Allow the seat belt to retract. As the seat belt retracts, you will hear a clicking sound. This indicates the seat
belt is now in the Automatic Locking Mode. How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and allow it
to retract completely to disengage the Automatic Locking
Mode and activate the vehicle sensitive (emergency)
locking mode.
WARNING!
•
The seat belt assembly must be replaced if the
switchable Automatic Locking Retractor (ALR) fea-
ture or any other seat belt function is not working
properly when checked according to the proce-
dures in the Service Manual.
• Failure to replace the seat belt assembly could
increase the risk of injury in collisions.
(Continued)
74 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags,
seat belt pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer imme-
diately. Also, have the Occupant Restraint Controller
System serviced as well.
NOTE:
• Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
• After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the ORC will determine
whether to have the Enhanced Accident Response Sys-
tem perform the following functions:
• Cut off fuel to the engine.
• Flash hazard lights as long as the battery has power or
until the hazard light button is pressed. The hazard
lights can be deactivated by pressing the hazard light
button.
• Turn on the interior lights, which remain on as long as
the battery has power.
• Unlock the power door locks.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 89

While the air bag system is designed to be maintenance
free, if any of the following occurs, have an authorized
dealer service the air bag system immediately.
•The Air Bag Warning Light does not come on during
the four to eight seconds when the ignition switch is
first turned to the ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE: If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protec-
tion. Have an authorized dealer service the air bag
system immediately.WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first placed in
the on position, and stays on after you start the
vehicle, or if it comes on as you drive, have an
authorized dealer service the air bag system immedi-
ately.
Maintaining Your Air Bag System
WARNING!
• Modifications to any part of the air bag system
could cause it to fail when you need it. You could
be injured if the air bag system is not there to
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 91

WARNING!(Continued)
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure, or
add aftermarket side steps or running boards.
• It is dangerous to try to repair any part of the air
bag system yourself. Be sure to tell anyone who
works on your vehicle that it has an air bag system.
• Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any
air bag system service. If your seat, including your
trim cover and cushion, needs to be serviced in any
way (including removal or loosening/tightening of
(Continued)
WARNING! (Continued)
seat attachment bolts), take the vehicle to your
authorized dealer. Only manufacturer approved
seat accessories may be used. If it is necessary to
modify the air bag system for persons with dis-
abilities, contact your authorized dealer.
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in
certain crash or near crash-like situations, such as an air
bag deployment or hitting a road obstacle, data that will
assist in understanding how a vehicle’s systems per-
formed. The EDR is designed to record data related to
vehicle dynamics and safety systems for a short period of
time, typically 30 seconds or less. The EDR in this vehicle
is designed to record such data as:
•How various systems in your vehicle were operating;
92 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

not lit during starting, see your authorized dealer. If the
light stays on, flickers, or comes on while driving, have
the system checked by an authorized dealer.
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See your
authorized dealer for service if your defroster is inoper-
able.
Floor Mat Safety Information
Always use floor mats designed to fit the footwell of your
vehicle. Use only floor mats that leave the pedal area
unobstructed and that are firmly secured so that they
cannot slip out of position and interfere with the pedals
or impair safe operation of your vehicle in other ways.
WARNING!
Pedals that cannot move freely can cause loss of
vehicle control and increase the risk of serious per-
sonal injury.
•Always make sure that floor mats are properly
attached to the floor mat fasteners.
• Never place or install floor mats or other floor
coverings in the vehicle that cannot be properly
secured to prevent them from moving and interfer-
ing with the pedals or the ability to control the
vehicle.
• Never put floor mats or other floor coverings on top
of already installed floor mats. Additional floor
mats and other coverings will reduce the size of the
pedal area and interfere with the pedals.
(Continued)
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 121