2016 Citroen JUMPY check engine

31
Jumpy _en_Chap01_instruments-de-bord_ed01-2016
With the engine running, when the needle or
the bar graph (depending on version) is:
-
i
n zone A , the temperature of the engine
coolant is correct,
-

i
n zone B, the temperature of the engine
coolant is too high; the maximum
temperature and the central STOP warning
lamps come on, accompanied by an
audible signal and a warning message in
the touch screen.
You MUST stop as soon as it is safe to
do
so.
Wait a few minutes before switching off the
engine.
Contact a CITROËN dealer or a qualified
workshop. After driving for a few minutes, the temperature
and pressure in the cooling system increase.
To top up the level:
F

w
ait at least one hour for the engine to
cool,
F
u
nscrew the cap two turns to allow the
pressure to drop,
F
w
hen the pressure has dropped, remove
the cap,
F
t
op up the level to the "MA X" mark.
Be aware of the risk of burns when
topping up the cooling system. Do not
fill above the maximum level (indicated
on the header tank).
Engine coolant temperature Service indicator
System which informs the driver when the
next service is due, in accordance with the
manufacturer's servicing schedule.
The point at which the next service is due is
calculated from the last indicator zero reset,
depending on the distance travelled and the
time elapsed since the last service.
For BlueHDi Diesel versions, the degree of
deterioration of the engine oil is also taken into
account (depending on the country of sale).Checking the level
1
Instruments

34
Engine oil level indicator
On versions fitted with an electric oil gauge,
information on the oil level is displayed in the
instrument panel for a few seconds when the
ignition is switched on, at the same time as the
service information.The level read will only be correct if
the vehicle is on level ground and the
engine has been off for more than
30
m

inutes.
Oil level correct Oil level incorrect
Oil level indicator faultDipstick
There are 2 marks on the
dipstick:
-

A
= max; never exceed this
level,
-

B
= min; top-up the level via
the oil filler, using the grade
of oil suited to your engine.
To locate the dipstick and the oil filler
cap for the Diesel engine
, refer to the
corresponding section.
This is indicated by a message in the
instrument panel.
If the low oil level is confirmed by a check using
the dipstick, the level must be topped-up to
avoid damage to the engine.
This is indicated by a message in the
instrument panel. This is indicated by a message in the
instrument panel. Contact a CITROËN dealer
or a qualified workshop.
Instruments

37
Jumpy _en_Chap01_instruments-de-bord_ed01-2016
Starting prevented
Every time the ignition is switched on, these
warning lamps come on, accompanied by an
audible signal and the display of the message
"Emissions fault: Starting prevented".You have exceeded the authorised
driving limit: the starting prevention
system inhibits engine starting.
To be able to start the engine, you must call on
a CITROËN dealer or a qualified workshop.
In the event of a fault with the SCR emissions control system
A system that prevents engine starting is activated automatically from 650 miles (1 100 km) after confirmation of a fault with the SCR emissions
control system. Have the system checked by a CITROËN dealer or a qualified workshop as soon as possible.
If it is a temporary fault, the alert
disappears during the next journey,
after self-diagnosis of the SCR system.
In the event of the detection
of a fault
These warning lamps come on, accompanied
by an audible signal and the display of the
message "Emissions fault".
The alert is triggered when driving when the
fault is detected for the first time, then when
switching on the ignition for subsequent
journeys, while the fault persists.
During an authorised driving phase (between
650 miles and 0 miles) (1 100 km and 0 km)
If a fault with the SCR system is confirmed (after
30 miles (50 km) covered with the permanent
display of the message signalling a fault), these
warning lamps come on, accompanied by an
audible signal and the display of a message
(e.g.: "Emissions fault: Starting prevented in
150
miles") indicating the remaining range
expressed in miles or kilometres.
If your vehicle has an LCD instrument panel,
"NO START IN" is displayed.
While driving, the message is displayed every
30 seconds while the fault with the SCR system
persists.
The alert is repeated when switching on the ignition.
You should go to a CITROËN dealer or a qualified
workshop as soon as possible.
Other wise, you will not be able to restart your
engine.
If your vehicle has an LCD instrument panel,
"NO START IN" is displayed.
1
Instruments

84
Jumpy _en_Chap02_ouvertures_ed01-2016
General
recommendations
The doors must only be operated when
the vehicle is stationary.
For your safety and for that of your
passengers, as well as for correct
operation of the doors, you are strongly
advised not to drive with a door open.
Always check that it is safe to operate
the door and in particular, be sure not to
leave children or animals near the door
controls without supervision.
The audible warning, illumination of
the "door open" warning lamp and the
message in the multifunction screen
are there to remind you. Contact
a CITROËN dealer or a qualified
workshop to deactivate these warnings.
Lock your vehicle when using an
automatic car wash.Before any opening or closing and
during any movement of the doors,
ensure that no person, animal or object
is protruding through the window
frame or might prevent the intended
manoeuvre, either inside or outside the
vehicle.
If this advice is not followed, injuries or
damage may occur if a person or an
object is trapped or caught.
Electric closing and opening of the
doors is not possible above 2 mph
(3
km/h):
-

I
f you set off with the door(s) open,
you must slow down to below
20
mph (30 km/h) in order to close
the door(s).
-

A
ny attempt to open a door
electrically using the interior handle
while driving, results in only being
possible to open the door manually.
-

T
his situation is accompanied by
the audible warning, illumination of
the "door open" warning lamp and
the message in the multifunction
screen. To release the door and
be able to operate it again, it is
necessary to stop the vehicle.
Manual or electric sliding side door(s)
The electric controls are inhibited in the
event of an impact. Manual opening and
closing remain possible.
While starting the engine, the
movement of a door is interrupted and
restored once the engine is running.
Depending on the engine, in Stop
mode of Stop & Start, if the door
is closed and you initiate opening
of the door, the door opens
partially and stops. When the
engine changes automatically to
Start mode, the door continues its
movement.
Access

135
Jumpy _en_Chap03_ergonomie-et-confort_ed01-2016
In order for these systems to be fully effective, follow the operation and maintenance
guidelines below:
F
T
o obtain an even air distribution, take care not to obstruct the exterior air intake grilles
located at the base of the windscreen, the nozzles, the vents and the air outlets, as well
as the air extractor located at the rear.
F

D
o not cover the sunshine sensor, located at the top of the windscreen; this is used for
regulation of the air conditioning system.
F

O
perate the air conditioning system for at least 5 to 10 minutes, once or twice a month
to keep it in per fect working order.
F

E
nsure that the passenger compartment filter is in good condition and have the filter
elements replaced regularly.
W

e recommend the use of a combined passenger compartment filter. Thanks to its
special active additive, it contributes to the purification of the air breathed by the
occupants and the cleanliness of the passenger compartment (reduction of allergic
symptoms, bad odours and greasy deposits).
F

T
o ensure correct operation of the air conditioning system, you are also advised to have
it checked regularly as recommended in the maintenance and warranty guide.
F

I
f the system does not produce cold air, switch it off and contact a CITROËN dealer or a
qualified workshop.
Recommendations for heating, ventilation and air conditioning
If after an extended stop in sunshine,
the interior temperature is very high, first
ventilate the passenger compartment for
a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
The air conditioning system does not
contain chlorine and does not present
any danger to the ozone layer.
The condensation created by the air
conditioning results in a discharge
of water under the vehicle which is
per fectly normal.
When towing the maximum load on a steep gradient in high temperatures, switching off the
air conditioning increases the available engine power and so improves the towing ability.
Stop & Start
The heating and air conditioning
systems only work when the engine is
running.
To maintain a comfortable temperature
in the passenger compartment, you can
temporarily deactivate the Stop & Start
system.
For more information on Stop & Star t ,
refer to the corresponding section.
Air vents
To close a vent, move the control
towards the outside of the vehicle. Slight
resistance may be felt.
3
Ease of use and comfort

163
Jumpy _en_Chap05_securite_ed01-2016
Dynamic stability control (DSC)
and anti-slip regulation
(ASR)
Activation
These systems are activated automatically
each time the vehicle is started.
As soon as they detect a problem of grip or
trajectory, these systems act on the operation
of the engine and brakes.This is indicated by flashing of this
warning lamp in the instrument panel.
Deactivation
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground...), it may be advisable to deactivate
the DSC system, so that the wheels can move
freely and regain grip.
But it is recommended that the system be
reactivated as soon as possible.
Operating fault
Reactivation
F Press this button. F
T
urn the knob to this position.
Or
The indicator lamp in the button or the knob
comes on: the DSC system no longer acts on
the operation of the engine. The system is reactivated automatically each
time the ignition is switched back on or from
30

mph (50 km/h).
However, below 30 mph (50 km/h) you can
manually reactivate the system. F
P
ress this button.
Or
F
T
urn the knob to this position.
The indicator lamp in the button or the knob
goes off. The DSC system offers exceptional
safety in normal driving, but this should
not encourage the driver to take extra
risks or drive at high speed.
The correct operation of the system
depends on observation of the
manufacturer's recommendations
regarding the wheels (tyres and rims),
the braking components, the electronic
components and the CITROËN
assembly and repair procedures.
After an impact, have the system
checked by a CITROËN dealer or a
qualified workshop.If this warning lamp comes on,
accompanied by an audible signal
and a message in the screen, this
indicates a fault with the system.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
5
Safety

198
Jumpy _en_Chap06_conduite_ed01-2016
When towing
Distribution of loads
F Distribute the load in the trailer so that the heaviest items are as close as possible to
the axle and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus
reducing engine per formance. Above
1
000 metres, the maximum towed load must
be reduced by 10
% for every 1 000 metres of
altitude.
Side wind
F Take into account the increased sensitivity to side wind.
Cooling
Towing a trailer on a slope increases the
temperature of the coolant.
As the fan is electrically controlled, its cooling
capacity is not dependent on the engine speed.
F

T
o lower the engine speed, reduce your
speed.
The maximum towed load on a long incline
depends on the gradient and the ambient
temperature.
In all cases, keep a check on the coolant
temperature.
F

I
f the warning lamp and the
STOP warning lamp come on,
stop the vehicle and switch off
the engine as soon as possible.
Braking
Towing a trailer increases the braking distance.
To avoid overheating of the brakes, the use of
engine braking is recommended.
Ty r e s
F Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
F Check the electrical lighting and signalling on the trailer and the headlamp beam
height of your vehicle.
For more information on Weights
, refer
to the corresponding section.
The rear parking sensors will be
deactivated automatically to avoid the
audible signal if a genuine CITROËN
towbar is used.
If the ambient temperature is high, it
is recommended that the engine be
allowed to idle for 1 to 2 minutes after
the vehicle comes to a stop, to facilitate
its cooling. For more information on Adjusting the
headlamp beam height
, refer to the
corresponding section.
Driving

206
Jumpy _en_Chap06_conduite_ed01-2016
Hill start assist
System which keeps your vehicle immobilised
temporarily (approximately 2 seconds) when
starting on a gradient, the time it takes to
move your foot from the brake pedal to the
accelerator pedal.
It only operates when:
-
t
he vehicle is completely stationary, with
your foot on the brake pedal,
-

t
he driver’s door is closed.
This hill start assist system cannot be
deactivated.
On a descending slope, with the vehicle
stationary and reverse gear engaged, the
vehicle is held momentarily when you
release the brake pedal.
On an ascending slope, with the vehicle
stationary, the vehicle is held for a momentarily
when you release the brake pedal.
Operating fault
F If your vehicle has a manual gearbox, place
the lever in the first gear position or in
neutral.
F

I
f your vehicle has an automatic gearbox,
place the selector at position D or select
manual operation M .
F

I
f your vehicle has an electronic gearbox,
place the selector at position A or M .If a fault in the system occurs, this warning
lamp comes on accompanied by a message.
Contact a CITROËN dealer or a qualified
workshop as soon as possible to have the
system checked.
Do not leave the vehicle while it is being
held in the hill start assist phase.
If you need to get out of the vehicle with
the engine running, apply the parking
brake manually then ensure that the
parking brake indicator lamp is on.
If your vehicle has an automatic
gearbox and you have to move off on
a steep slope (rising or falling) with a
loaded vehicle, press the brake pedal ,
select position D , release the parking
brake then release the brake pedal.
Driving