2016 Citroen JUMPY check engine

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When the ignition is on, a message
appears in the instrument panel
screen to indicate a gearbox fault.
Operating fault
In this case, the gearbox switches to back-up
mode and is locked in 3rd gear. You may feel
a substantial knock when changing from P
to R and from N to R. This will not cause any
damage to the gearbox.
Do not exceed 60 mph (100 km/h), local speed
restrictions permitting.
Have it checked by a CITROËN dealer or a
qualified workshop. You risk damaging the gearbox:
-

i
f you press the accelerator and
brake pedals at the same time
(braking or acceleration must be
done only with the right foot),
-
i
f you force the selector from
position P to another position when
the battery is flat.
To reduce fuel consumption when
stationary for long periods with the
engine running (traffic jam...), position
the selector at N and apply the parking
brake.
Stopping the vehicle
A stiff point may be noticed when
moving to position P .
If the selector is not in position P ,
when the driver's door is opened or
approximately 45 seconds after the
ignition is switched off, there is an
audible signal and a message appears.
F

R
eturn the selector to position P ;
the audible signal stops and the
message disappears.
Before switching off the engine, select
position


P then apply the parking brake to
immobilise the vehicle. In all circumstances, ensure that the
selector is in position P before leaving
your vehicle. On a steep slope with a loaded
vehicle, press the brake pedal
, select
position

P
, apply the parking brake then
release the brake pedal.
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Driving

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With the ignition on, the flashing of A or
AUTO, accompanied by an audible signal and
a message, indicates a malfunction of the
gearbox.
Operating fault
Have it checked by a CITROËN dealer or a
qualified workshop.
Stopping the vehicle
Before switching off the engine, you can:
- m ove to position N to engage neutral,
or
-

l
eave the gear engaged; in this case, it will
not be possible to move the vehicle.
In both cases, you must apply the parking
brake to immobilise the vehicle.
At low speed, if reverse gear is
requested, the N

indicator flashes
and the gearbox goes into neutral
automatically. To engage reverse,
move the selector to position N , then
position


R . When immobilising the vehicle, with
the engine running, you must move the
selector to neutral N
.
Before doing anything under the bonnet
ensure that the selector is in neutral N
and that the parking brake is applied. Always press the brake pedal when
starting the engine.
In all parking situations, you must apply
the parking brake to immobilise the
vehicle.
To engage reverse gear, the vehicle must be
immobilised with your foot on the brake pedal.
Reverse
F Select position R
.
Engagement of reverse gear is accompanied
by an audible signal.
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Driving

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Operating fault
Depending on your vehicle's equipment:
Have it checked by a CITROËN dealer or a
qualified workshop.
In the event of a fault in STOP mode, the
vehicle may stall.
All of the instrument panel warning lamps
come on.
Depending on version, an alert message may
also be displayed, asking you to place the gear
lever in position N and put your foot on the
brake pedal.
With the vehicle stationary, you must switch off
the ignition and then start the engine again. The Stop & Start system requires a
12
V battery with a special specification
and technology.
The warning lamp in this button
flashes and a message appears,
accompanied by an audible signal. In the event of a fault with the
system, this warning lamp flashes in
the instrument panel. All work on this type of battery must
be done by a CITROËN or a qualified
workshop.
For more information on the
12
V batter y, refer to the corresponding
section.
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Driving

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In the event of a fault with the dynamic cruise
control, you are alerted by an audible signal
and display of the message message "Driving
aid functions fault".
Have the system checked by a CITROËN
dealer or a qualified workshop.
Operating faultThe dynamic cruise control operates
by day and at night, in fog or moderate
rainfall.When the cruise control is working, take
care if making a maintained press on
one of the cruise control programmed
speed modification buttons: this can
lead to a very quick change in the
speed of your vehicle.
Do not use the dynamic cruise control
on slippery sur faces or in heavy traffic.
When descending a steep hill, the
cruise control may not be able to
prevent the vehicle from exceeding the
programmed speed.
When ascending a steep hill or when
towing, it might not be possible to
achieve or maintain the programmed
speed.
The use of mats not approved by
CITROËN may inter fere with the
operation of the dynamic cruise control.
To avoid any risk of jamming the pedals:
-

e
nsure that mats are secured
c o r r e c t l y,
-

n
ever fit one mat on top of another.
It is recommended that you always keep
your feet close to the pedals.
If the difference between the
programmed speed setting and the
speed of the vehicle in front is too
great, the speed cannot be adjusted:
the cruise control is automatically
deactivated. The system does not act on the braking
system, but works only with engine
braking.
The regulation range is limited: there
will no longer be any adjustment of
speed if the difference between the
programmed speed setting and the
speed of the vehicle in front becomes
too high.
The dynamic cruise control cannot
in any circumstances replace the
observation of speed limits, nor the
need for the vigilance on the part of the
driver.
Driving

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The Active Safety Brake system does not
operate:
-
i
f the front bumper is damaged,
-

i
f the system has been triggered in the last
10 seconds,
-

i
f the electronic stability control system has
a fault.Limits of operation
It is recommended that the system be
deactivated in the vehicle configuration menu
in the following cases:
-

i
f the windscreen has impact damage close
to the detection camera,
-

w
hen towing a trailer or caravan,
-

w
hen a load on the roof rack extends
beyond the windscreen (for example: long
objects),
-

w
hen the vehicle is being towed, with the
engine running,
-

w
hen a "space-saver" type spare wheel is
fitted (if your vehicle has one),
-

w
hen on a rolling road for a service in a
workshop,
-

w
hen in an automatic car wash,
-

i
f the brake lamps are not working.
Following an impact, the system
is automatically disabled; contact
a CITROËN dealer or a qualified
workshop to have the system checked.
Collision Risk Alert
Depending on the degree of risk of collision
detected by the system and the alert threshold
chosen, different levels of alert can be
triggered and displayed in the instrument panel
or the head-up display.
This level of alert is based on the inter-vehicle
time between your vehicle and the vehicle
ahead. Level 1
: visual alert only, warning you
that the vehicle ahead is very close.
A message on your vigilance is
displayed as you close on the vehicle
ahead.
This information also appears in the
head-up display.
For more information on the Head-up
display
, refer to the corresponding
section.
Driving

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Fuel used for Diesel
engines
The Diesel engines are compatible with
biofuels that conform to current and future
European standards and and can be obtained
from filling stations:The use of B20 or B30 fuel
meeting standard EN16709
is possible in your Diesel
engine. However, this use,
even occasional, requires
strict application of the special
servicing conditions referred to
as "Arduous conditions".
For more information, contact a
CITROËN dealer or a qualified
workshop.
It is still possible to use a fuel can to fill
the tank but this must be done slowly.
In order to ensure a good flow of fuel,
do not place the nozzle of the fuel can
in direct contact with the flap of the
misfuel prevention device.
Travelling abroad
As Diesel fuel pump nozzles may be different
in other countries, the presence of the misfuel
prevention device may make refuelling
impossible.
Before travelling abroad, we recommend that
you check with the CITROËN dealer network,
whether your vehicle is suitable for the fuel
pumps in the country in which you want to
travel.
The use of any other type of (bio)
fuel (vegetable or animal oils, pure
or diluted, domestic fuel...) is strictly
prohibited (risk of damage to the engine
and fuel system).
The only Diesel additives authorised for
use are those that meet the B715000
standard.
-

D
iesel fuel that meets
standard EN590 mixed with
a biofuel that meets standard
EN14214 (possibly containing
up to 7 % Fatty Acid Methyl
Ester),
-

D
iesel fuel that meets
standard EN16734 mixed with
a biofuel that meets standard
EN14214 (possibly containing
up to 10 % Fatty Acid Methyl
Ester),
-

P
araffinic Diesel fuel that
meets standard EN15940
mixed with a biofuel that
meets standard EN14214
(possibly containing up to 7 %
Fatty Acid Methyl Ester).
7
Practical information

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BonnetOpeningClosing
F Take the stay out of its support slot.
F C lip the stay back into its housing.
F

L
ower the bonnet and release it at the end
of its travel.
F

P
ull on the bonnet to check that it has
latched correctly.
F

U
nclip the stay from its housing and place
it in the support slot to hold the bonnet
open.
Do not open the bonnet under very
windy conditions.
When the engine is hot, handle the
exterior safety catch and the stay with
care (risk of burns).
To avoid damaging electrical units,
it is strictly forbidden
to use a high
pressure jet wash under the bonnet. The cooling fan may star t after
switching off the engine: take care
with articles and clothing that might
be caught by the fan blades.
F

L

ift the safety catch, then raise the bonnet.
F

O

pen the door.
F

P

ull the release lever, located at the bottom
of the door aperture, towards you.
Before doing anything under the
bonnet, deactivate the Stop & Start
system to avoid any risk of injury
resulting from an automatic change to
START mode.
Practical information

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Checking levels
Take care when working under the bonnet, as certain areas of the engine may be extremely hot (risk of burns) and the cooling fan could start at
any time (even with the ignition off).
Engine oil level
The check is carried out either when
the ignition is switched on using the
oil level indicator in the instrument
panel for vehicles so equipped, or
using the dipstick.Checking using the dipstick
The location of the dipstick is shown in the
corresponding underbonnet layout view.
F
T
ake the dipstick by its coloured grip and
remove it completely.
F

W
ipe the end of the dipstick using a clean
non-fluffy cloth.
F

R
efit the dipstick and push fully down, then
pull it out again to make the visual check:
the correct level is between the marks A
and B .
Check all of these levels regularly, in line with the manufacturer's service schedule. Top them up if necessary, unless other wise indicated.
If a level drops significantly, have the corresponding system checked by a CITROËN dealer or a qualified workshop.
A = MA X
To ensure that the reading is correct, your
vehicle must be parked on a level sur face
with

the engine having been off for more than
30 minutes.
It is normal to top-up the oil level between
two services (or oil changes). CITROËN
recommends that you check the level, and
top-up if necessary, every 3 000 miles
(5 000 kms). B = MIN
If you find that the level is above the A mark or
below the B mark, do not star t the engine .
-

I
f the level is above the MAX mark (risk
of damage to the engine), contact a
CITROËN dealer or a qualified workshop.
-

I
f the level is below the MIN mark, you
must top-up the engine oil.
Practical information