2016 Citroen C4 RHD Owner's Manual

57
ADD_C42_EVO_EN
QUESTIONANSWER SOLUTION
Certain traffic jams along
the route are not indicated
in real time. On starting, it is several minutes before the system begins to receive
the traffic information.
Wait until the traffic information is being received
correctly (display of the traffic information icons
on the map).
The filters are too restrictive. Modify the settings.
In certain countries, only major routes (motor ways...) are listed for
the traffic information. This phenomenon is normal. The system is
dependent on the traffic information available.
The altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly. Wait until the system has started up completely so
that there is GPS coverage by at least 4
satellites.
Depending on the geographical environment (tunnel...) or the
weather, the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.
.
Audio and Telematics

58
ADD_C42_EVO_EN
Radio
QUESTIONANSWER SOLUTION
The quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5

Mhz is displayed...). The vehicle is too far from the transmitter used by the station
listened to or there is no transmitter in the geographical area
through which the vehicle is travelling.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels, basement car parks...)
block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot find some radio
stations in the list of
stations received. The station is not received or its name has changed in the list. Press and hold the "List" button at the steering
mounted controls to update the list of stations
received or press on the system update function:
"Update list".
Some radio stations send other information in place of their name
(the title of the song for example).
The system interprets this information as the name of the station.
The name of the radio
station changes.
Audio and Telematics

59
ADD_C42_EVO_EN
Media
QUESTIONANSWER SOLUTION
Playback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes). Some files supplied with the memory stick may greatly slow down
access to reading the memory stick (multiplication by 10 of the
catalogue time).
Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
When I connect my iPhone
as a telephone and to the
USB port at the same time,
I am unable to play the
music files. When the iPhone connects automatically as a telephone, it forces
the streaming function. The streaming function takes the place of
the USB function which is then not useable, there is a period without
sound of the track being played with Apple
® players.
Disconnect and reconnect to the USB port (the
USB function takes priority over streaming).
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play.
Check that the CD is inserted in the player the
right way up.
Check the condition of the CD: the CD cannot be
played if it is too badly damaged.
Check the content in the case of a recorded CD:
refer to the advice in the "AUDIO" section.
The audio system's CD player does not play
DVDs.
Some recorded CDs will not be played by the
audio system because they are not of adequate
quality.
The CD has been recorded in a format that is not compatible with the player (udf...).
The CD is protected by an anti-pirating protection system which is
not recognised by the audio system.
There is a long waiting period
following the insertion of a
CD or connection of a USB
memory stick. When a new medium is inserted, the system reads a certain
amount of data (directory, title, artist, etc.). This may take from a few
seconds to a few minutes.
This phenomenon is normal.
.
Audio and Telematics

60
ADD_C42_EVO_EN
QUESTIONANSWER SOLUTION
The CD player sound is
p o o r. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in suitable
conditions.
The audio equipment settings (bass, treble, ambiences) are
unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not display some types of characters.
Use standard characters to name tracks and
folders.
Playing of streaming files
does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth profile does not allow the transfer of this information.
Audio and Telematics

61
ADD_C42_EVO_EN
QUESTIONANSWER SOLUTION
In changing the setting
of treble and bass the
equalizer setting is
deselected. The selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or equalizer settings to obtain
the desired musical ambience.
In changing the equalizer
setting, treble and bass
return to zero.
When changing the
balance settings, the
distribution setting is
deselected. The selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or distribution settings to
obtain the desired musical ambience.
When changing an
distribution setting,
the balance setting is
deselected.
When the "All passengers"
mode is selected, the
distribution is not as I
would like. The choice of an "All passengers" distribution setting can be
programmed.
Modify the distribution setting using the slider on
the touch screen.
Settings
.
Audio and Telematics

62
ADD_C42_EVO_EN
QUESTIONANSWER SOLUTION
There is a difference in
sound quality between the
different audio sources. For optimum sound quality, the audio settings for Loudness,
Ambience, Treble, Bass, Volume can be adapted to the different
sound sources, which may result in audible differences when
changing source. Check that the audio settings (Loudness,
Ambience, Treble, Bass, Volume) are adapted to
the sources listened to. Adjust Balance, Treble
and Bass to the middle position, select the
"None" musical ambience and set the loudness
correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.
With the engine off, the
system switches off after a
few minutes of use. When the engine is switched off, the system's operating time
depends on the state of charge of the battery.
The switch-off is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
Audio and Telematics

63
ADD_C42_EVO_EN
QUESTIONANSWER SOLUTION
I cannot connect my
Bluetooth telephone. The telephone's Bluetooth function may be switched off or the
telephone may not be visible. Check that your telephone's Bluetooth function is
switched on.
Check in the telephone settings that it is "visible
to all ".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone
at www.citroen.co.uk (services).
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The volume depends both on the system and on the telephone. Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of telephone
communication. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down...).
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the
contacts on the SIM card, the contacts on the telephone, or both.
When both synchronizations are selected, some contacts may be
duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown in
alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
di r e c to r y.
The system does not receive
SMS text messages. The Bluetooth mode does not permit sending SMS text messages to
the system.
Telephone
.
Audio and Telematics

64
ADD_C42_EVO_EN
Audio and Telematics