2016 Citroen C4 CD player

347
C4-2_en_Chap10b_SMEGplus_ed02-2015
Media
QUESTIONANSWER SOLUTION
Playback   of   my   USB  
m

emory   stick   starts   only  
a

fter
 
a
 
very   long   wait  
(

around   2   to   3   minutes). Some
  files   supplied   with   the   memory   stick   may   greatly   slow   down  
a

ccess   to   reading   the   memory   stick   (multiplication   by   10   of   the  
c

atalogue   time). Delete
  the   files   supplied   with   the   memory   stick  
a

nd   limit   the   number   of   sub-folders   in   the   file  
s

tructure   on   the   memory   stick.
When
 
I

 
c
onnect  
m
y  
i
Phone  
a

s a telephone and to
the
 
USB   port   at   the   same  
t

ime,
 
I
 
am   unable   to   play  
t

he
 
music   files. When
  the   iPhone   connects   automatically   as   a   telephone,   it   forces  
t

he   streaming   function.   The   streaming   function   takes   the   place  
o

f   the   USB   function   which   is   then   not   useable,   there   is   a   period  
w

ithout   sound   of   the   track   being   played   with   Apple
® players.D isconnect   and   reconnect   to   the   USB   port   (the  
U

SB   function   takes   priority   over   streaming).
The
 
CD
 
is
 
ejected
 
a

utomatically
 
or
 
is
 
not
 
p

layed
 
by
 
the
 
player. The CD is inserted upside down, is unplayable, does not contain any
audio
 
data
 
or
 
contains
 
an
 
audio
 
format
 
which
 
the
 
player   cannot   play.-
 
C
heck   that   the   CD   is   inserted   in   the   player  
t

he   right   way   up.
-
 
C
heck   the   condition   of   the   CD:   the   CD  
c

annot   be   played   if   it   is   too   damaged.
-
 C

heck   the   content   in   the   case   of   a   recorded
 C

D:   refer   to   the   advice   in   the   "AUDIO"   section.
-
 
T
he   audio   system's   CD   player   does   not   play  
DV

Ds.
-
 
S
ome   recorded   CDs   will   not   be   played   by  
t

he   audio   system   because   they   are   not   of   the  
c

orrect
 q
uality.
The CD has been recorded in a format that is not compatible with the player (udf, ...).
The CD is protected by an anti-pirating protection system which is not   recognised   by   the   audio   system.
There
 
is
 
a
 
long
 
waiting
 p

eriod
 f

ollowing
 t

he
 i

nsertion
 o

f a CD or connection of a
USB
 
memory
 
stick. When
  a   new   medium   is   inserted,   the   system   reads   a   certain  
a

mount   of   data   (directory,   title,   artist,   etc.).   This   may   take   from   a   few  
s

econds   to   a   few   minutes. This
  phenomenon   is   normal.
.
Audio and Telematics

348
C4-2_en_Chap10b_SMEGplus_ed02-2015
QUESTIONANSWER SOLUTION
The CD player sound is
p o o r. The
  CD   used   is   scratched   or   of   poor   quality.Insert
  good   quality   CDs   and   store   them   in  
sui

table
 c
onditions.
The
  audio   equipment   settings   (bass,   treble,   ambiences)   are  
un

suitable. Set
  the   treble   or   bass   level   to   0,   without   selecting  
an am

bience.
Some
 
characters   in   the  
m

edia
 
information   are   not  
d

isplayed correctly while
playing. The
  audio   system   does   not   display   some   types   of   characters. Use   standard   characters   to   name   tracks   and  
f

olders.
Playing
  of   streaming   files  
d

oes
 
not   start. The
  peripheral   device   connected   does   not   support   automatic   play. Start   the   playback   from   the   device.
The
 
names   of   tracks   and  
t

he
 
track   length   are   not  
d

isplayed on the screen
when
 s

treaming
 a
udio. The
  Bluetooth   profile   does   not   allow   the   transfer   of   this   information.
Audio and Telematics

361
C4-2_en_Chap10c_RD5_ed02-2015
Press and hold one of the buttons for
fast  for ward   or   backward.
Press one of the buttons to select a
track
  on   the   CD.
Press LIST to display the list of
tracks   on   the   CD.
To play a disc which has already
been inserted, press the SOURCE

or SRC
 
button   several   times   in  
s

uccession and select "
CD".
Audio CD
Playing a CD
Insert 12 cm diameter circular compact discs o
n l y.
Some
  anti-pirating   systems,   on   original   discs  
o

r   CDs   copied   using   a   personal   recorder,   may  
c

ause faults which are no reflection on the
quality
  of   the   original   player.
Without
  pressing   the   EJECT button, insert a
CD
  in   the   player,   play   begins   automatically.
CD, USB
Information and advice
The audio system will only play files with extension   ".mp3"   or   ".wma"   and   a   compression  
r

ate that is constant or variable between
32
  Kbps   and   320   Kbps.
It
  is   advisable   to   restrict   file   names   to  
2

0 characters   without   using   special   characters  
(

e.g.   "   ?   ;   ù)   to   avoid   any   playing   or   displaying  
pro

blems.
The
  playlists   accepted   are   types   .m3u   and   .pls.
The
  number   of   files   is   limited   to   5   000   in  
5

00 directories   on   a   maximum   of   8   levels.
On
  a   single   disc,   the   CD   player   can  
r

ead   up   to   255   MP3   files   spread  
ov

er   8   directory   levels.   However,   it  
i

s   recommended   that   this   be   kept   to  
2 l

evels   so   as   to   limit   the   time   taken   to  
a

ccess   and   play   the   CD.
During
  play,   the   folder   structure   is   not  
o

bserved. In order to be able to play a recorded CDR or
CDRW,
  when   recording   it   is   preferable   to   select  
s

tandards   ISO   9660   level   1.2   or   Joliet.
If
  the   disc   is   recorded   in   another   format,   it   may  
n

ot   be   played   correctly.
It
  is   recommended   that   the   same   recording  
s

tandard is always used for an individual disc,
with
  as   low   a   speed   as   possible   (4x   maximum)  
f

or   optimum   sound   quality.
In
  the   particular   case   of   a   multi-session   CD,   the  
J

oliet   standard   is   recommended.
Use
  only   USB   memory   sticks   formatted   FAT32  
(

File   Allocation   Table).
Do
  not   connect   a   hard   disk   or   USB  
d

evice other than audio players to the
USB
  port.   This   may   cause   damage   to  
y

our
 i
nstallation.
Media
.
Audio and Telematics

363
C4-2_en_Chap10c_RD5_ed02-2015
Having selected the desired sorting ("B
y folders ", "By ar tists ", "By
genres ", "By playlists ")
  press   OK.
Then
  confirm   OK to save the
modifications.
-

B
y folders :
  all   folders   containing  
a

udio   files   recognised   on   the  
p

eripheral device, in alphabetical
order
  without   following   the   folder  
s

tructure.
-

B
y ar tists :
  all   of   the   artist   names  
d

efined   in   the   ID3   Tags,   in  
al

phabetical
 o
rder.
-

B
y genres :
  all   of   the   genres  
d

efined   in   the   ID3   Tags.
-

By
playlists :
  if   playlists   have  
b

een   saved.
Make
  a   long   press   on   LIST
or press
MENU , select " Multimedia ", then
" Media parameters " and finally
" Choice of track listing " to display
the   different   types   of   sorting.
USB memory stick - File
sorting
* Check your player's manual.
USB players
The audio files on a Mass Storage portable p
layer*   can   be   heard   through   the   vehicle's  
s

peakers   by   connecting   it   to   the   USB   port  
(

cable
 no
t
 s
upplied).
Management
  of   the   device   is   via   the  
a

udio   system   controls. If
  the   portable   player   is   not   recognised   by  
t

he   USB   port,   connect   it   to   the   auxiliary   Jack  
s

ocket.
The Apple
® player must be updated regularly f
or
 
the
 
best
  connection.
The playlists are those defined in the Apple
®
p l aye r.
The Apple
® player must be generation 5 or l
ater.
.
Audio and Telematics

364
C4-2_en_Chap10c_RD5_ed02-2015
Activate the streaming source by pressing S OURCE or SRC.
  Control  
o

f   playback   is   via   the   audio   system.  
T

he   contextual   information   can   be  
d

isplayed   in   the   screen.
Then
 
adjust
 
the
 
volume
 
of
 
the
 
audio
 
s

ystem.
Pair/connect  the   telephone:   see   the  
"

USING   THE   TELEPHONE"   section.
Press the SOURCE
or SRC button
several
 
times
 
in
 
succession
 
and
 
s

elect "
AUX".
Auxiliary socket (AUX)
The auxiliary Jack socket permits the c
onnection   of   a   portable   non-mass   storage  
d

evice or an Apple
® player if not recognised by t
he
 
USB
 
port.
Do
 
not
 
connect   a   device   to   the   USB  
p

ort
 
and
 
to
 
the   auxiliary   Jack   socket   at  
t

he
 
same
 
time.
Connect
 
the
 
portable   device   to   the   auxiliary  
J

ack
 
socket
 
using
 
a
  suitable   cable   (not  
sup

plied). First
  adjust   the   volume   on   your   portable   device.
The   display   and   management   of   controls   is   on  
t

he   portable   device.
Depending on the compatibility of the phone
Streaming - Playing audio
files via Bluetooth
Streaming allows music files on a telephone to be   heard   via   the   vehicle's   speakers.
The
  telephone   must   support   the   appropriate  
B

luetooth   profiles   (Profiles   A2DP   /   AVRCP).
In
  certain   cases,   playing   of   the  
a

udio   files   must   be   initiated   from   the  
t

elephone.
The
  audio   quality   depends   on   the   quality   of   the  
t

ransmission   from   the   telephone.
Audio and Telematics

368
C4-2_en_Chap10c_RD5_ed02-2015
To display the "TELEPHONE"   menu:
- Make along press on SOURCE or
SRC .
- Or, press OK to display the
contextual   menu.   Select   "Call "
and
  confirm.
-

O
r, press MENU , select
" Telephone "
  and   confirm.  
Sel

ect

"Call "
  and   confirm.
Select " Dial"
  to   enter   a   number   and  
c

onfirm. Select OK
 

and   confirm   to   start   the  
c

all.
Select
  numbers   one   at   a   time   using  
t

he 7 and 8   buttons   and   confirm.
Making a call - Dialling
Correction allows numbers to be deleted one a
t   a   time.
Then
 
select
 
and
 
confirm:
-

"
Connect telephone "
 
/
 
"
D

isconnect telephone
":
 t

o
 
connect
 
/
 
disconnect
 
the
 
t

elephone or the hands-free
connection
 on

ly.
-

"
Connect media player "
 
/
 
"
D

isconnect media player
":
 t
o
 
connect
 
/
 
disconnect
 
only
 s
treaming.
-

" Connect telephone +
media player "
 
/
 
" Disconnect
telephone + media player ":
 t

o
 
connect /
 
disconnect
 
the
 
t

elephone
 
(hands-free
 
and
 
s

treaming).
-

" Delete connection ":
 
to
 
delete
 
t

he
 pa

iring.
Audio and Telematics

379
C4-2_en_Chap10c_RD5_ed02-2015
QUESTIONANSWER SOLUTION
The
 
CD   is   ejected  
a

utomatically   or   is   not  
p

layed
 
by   the   player. The CD is inserted upside down, is unplayable, does not contain
any
  audio   data   or   contains   an   audio   format   which   the   player   cannot  
p

l ay.
The
  CD   is   protected   by   an   anti-pirating   protection   system   which   is  
n

ot   recognised   by   the   audio   equipment.-
 
C
heck   that   the   CD   is   inserted   in   the   player  
t

he   right   way   up.
-
 
C
heck   the   condition   of   the   CD:   the   CD  
c

annot   be   played   if   it   is   too   damaged.
-
 
C
heck   the   content   in   the   case   of   a   recorded  
C

D:   consult   the   advice   in   the   "Audio"   section.
-
 
T
he   audio   equipment's   CD   player   does   not  
p

lay   DVDs.
-
 
D
ue   to   their   quality   level,   certain   writeable  
C

Ds   will   not   be   played   by   the   audio   system.
The CD player sound is
p o o r. The
  CD   used   is   scratched   or   of   poor   quality.Insert
  good   quality   CDs   and   store   them   in  
sui

table
 c
onditions.
The
  audio   settings   (bass,   treble,   ambience)   are   unsuitable.Set
  the   treble   or   bass   level   to   0,   without   selecting  
an am

bience.
I
 
am
 
unable   to   connect   my  
B

luetooth
 t
elephone. It is possible that Bluetooth is switched off on the telephone or that
the
  telephone   has   not   been   made   not   visible.-
 
C
heck   that   your   telephone   has   Bluetooth  
s

witched   on.
-
 
C
heck   in   the   telephone's   settings   that   it   is  
"

Visible   to   all".
The
  Bluetooth   telephone   is   not   compatible   with   the   system.You
  can   check   the   compatibility   of   your  
t

elephone   on   www.citroen.co.uk   (services).
The Bluetooth connection
is
 
cut. The
  battery   of   the   peripheral   may   not   be   sufficiently   charged. Recharge   the   battery   of   the   peripheral   device.
.
Audio and Telematics

380
C4-2_en_Chap10c_RD5_ed02-2015
QUESTIONANSWER SOLUTION
The
 
message   "USB  
p

eripheral error"
or "Peripheral not
recognised"
  is   displayed   in  
t

he
 
screen. The
  USB   memory   stick   is   not   recognised.
The
  memory   stick   may   be   corrupt.Reformat
  the   memory   stick   (FAT32).
A telephone connects
automatically,
 d

isconnecting
 a
nother
 t

elephone. Automatic
  connection   overrides   manual   connection.Modify
  the   telephone   settings   to   remove  
a

utomatic
 c
onnection.
The Apple
® player is
not
 
recognised   when  
c

onnecting
  to   the   USB  
po

rt. The Apple® player is of a generation that is not compatible with a U
SB c
onnection. Connect the Apple® player to the AUX Jack s
ocket
 
using
 
a
 
suitable   cable   (not   supplied).
The
 
hard
 
disk
 
or
 
device
 
i

s
 
not
 
recognised
 
when
 
c

onnecting
 
to
 
the
 
USB
 
po

rt. Some
 
hard
 
disks
 
and
 
devices
 
need
 
a
 
power
 
supply
 
greater
 
than
 
is
 
p

rovided
 
by
 
the
 
audio
 
system. Connect
 
the
 
device
  to   the   230   V   socket,   the   12   V  
s

ocket
 
or
 
an
 
external   power   supply.
Caution :
 
ensure
 
that   the   device   does   not  
t

ransmit
 
a
 
voltage
 
greater   than   5   V   (risk   of  
d

estruction
 
of
 
the
 
system).
When
 
streaming,
 
the
 
s

ound
 
cuts
 
momentarily. Some
 
models
 
of
 
telephone
 
prioritise
 
connection
 
with
 
the
 
"hands-
free"
 pro

file. Delete the "hands-free" connection profile to
improve
 
streaming.
In
 
"Random
 
all"
 
play,
 
not
 
a

ll
 
of
 
the
 
tracks
 
are
 
played. In
 
"Random
 
all"
 
play,
 
the
 
system
 
can
 
only
 
take
 
into
 
account
 
up
 
to
 
9

99
 
tracks.
Audio and Telematics