2016 AUDI Q5 service

Fuel and R efu eli ng
Gasoline additives
Applies to veh icles: w ith gaso li ne engine
A major concern among many auto manufactur­
ers is carbon deposit build- up ca used by the type
of gasoline you use.
Although gasoline grades d iffer from one manu­
facturer to another, they have certain things in
common. All gaso line grades contain substances
that can cause deposits to collect on v ita l engine
parts, such as fue l injectors and intake valves . Al­
though most gasoline brands include additives to keep engine and fuel systems clean, they are not
equally effective.
Audi recommends using TOP TIER Detergent Gas­
oline. For more information on TOP TIER Deter­
gent Gasoline, please go to the official website (www.toptiergas.com).
After an extended pe riod of using inadequate
fue ls, built-up carbon depos its can rob your en­
gine of peak performance.
(D Note
- Damage or ma lfunction due to poor fue l
quality is not covered by the Audi New Vehi­
cle Limited Warranty.
- Do not add aftermarket fuel additive prod­
ucts to yo ur fuel tank.
Diesel fuel
Applies to veh icles: w ith d iese l e ngine
Always use ULSD (Ultra Low Su lfur Diesel) No. 2 .
The ULSD No . 2 meets the ASTM D97S.
Diese l fuel with concentrations of biodiesel high­
er than S % such as 811,820 or 8100 are strictly prohibited.
Service station f uel pumps are labeled with the
correct fue l information for easy recognition by
the user.
If the diesel fuel pump is not labeled
ask the station operator what fuel is be ing dis­
pensed before filling up your vehicle .
ULSD No . 2 may not be availab le outside the USA
and Canada . Be sure to check before traveling to
other countries .
214
ULSD No. 2 can become thicke r in very cold tem ­
peratures, and this can impair the engine's start­
i ng and running. Depend ing on the season, gas
stations provide ULSD No. 2 that flows better in
cold temperatures so that you can continue oper­
at ing your vehicle as usual.
(D Note
- Your vehicle's diese l eng ine was designed
so ley for use w ith ULSD No. 2. Therefore,
never use gasoline, heating oil, other fuels
or flow improvers. These contain substances
that will severely damage the fuel system and the engine. Such damage will no t be
c ove red by your New Vehicle Limited War­
ranty .
-If you pu t any amo unt of inco rre ct fuel in
the fuel tank, do not start the engine u nder
any circumstances. Immed iate ly contact the
nearest authorized Audi dealer or author­
ized Audi Serv ice Facility for ass istance .
These fuels contain substances that can se­
verely damage the fuel system and the en­ gine if the engine is started .
Refueling
Fuel filler neck
The fuel filler neck is located on the right rear
s ide panel behind the fuel filler flap .
If the power lock ing system shou ld fai l, you can
still open the flap manually -fo r detailed instruc­
tions see
¢ page 216 .
You can find the fuel tan k capacity of your vehicle
in ¢ page277.
The label on the inside of the fuel filler flap tells
you the correct fuel for your veh icle. For more in­
fo rmat ion about fuel specifications, see
¢ page 212.
Your vehicle f uel tank has an on-board refuelling
vapor recovery system . Th is feature helps to pre­
ven t fue l vapors from escaping from the tank and
po lluting the environment wh ile you refue l yo ur
vehicle. In order to fill the tank properly wh ile
protecting the environment, p lease follow this
refue ling procedure carefully .

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..... ..... ~ Loosen the strap from its bracket and pull on it
¢ fig. 192. Now you can open the fuel fi ller flap
as usual.
Selective catalytic reduction (AdBlue)
General information
Applies to vehicles: with selective catalyt ic reduction
In vehicles with se lective cata lytic reduction, a
urea solution (Ad B lue) is injected into the ex ­
haust system before a nitrogen ox ide catalytic
converter to reduce nitrogen emissions.
The AdBlue is carried in a separate tank in the ve­
hicle. The Ad Blue usage accounts for approxi­
mately 0.5% to 2.5% of the diesel fuel that is
used.
When a message about refilling the Ad B lue ap­
pears in the instr ument cluster disp lay, you must
refill the Ad Blue yourself or have it refilled by an
author ized Audi dealer or author ized Audi Service
Facility
¢ page 218.
(l) Tips
-The display indicates the distance remain ing
that can be driven
¢page 217. If the AdBl­
ue tank is complete ly empty, the engine w ill
not sta rt again after the ignition is sw itched
off.
- Ad Blue is req uired by law to operate this ve­
hicle.
Messages in the instrument cluster display
App lies to vehicles: with selective catalyt ic reduction
The display indicates if the Ad Blue level is low or
if there is a system malfunction .
AdBlue level low
You will be informed if the AdBlue in the tank
d rops below a certa in leve l.
AdBlue f) 1500 mi (2400 km) Refill Ad Bl-
ue. See owner 's manual
This message appea rs when there is only eno ugh
Ad B lue left to drive the distan ce indi cated in the
instr ument cluster . Fil l the Ad B lue.
Fuel and R efueling
AdBlue /9 600 mi (1000 km) Refill Ad Blue!
No restart in 600 mi (1000 km )! See owner's
manual
T h is mess age appears when there is on ly enough
Ad B lue left to dr ive the distance indicated in the
instrument cluster. Fill the AdBl ue . Otherwise
t h e engine will not start again if yo u stop it once
the d istance ind icated has been driven.
Refill AdBlue! No re­
start! See owner 's manual
Th is message appears when t he Ad B lue tank is
empty. Fill the AdBlue. Otherwise you wi ll not be
able to start the engine again once you stop i t.
T he Ad Blue must be refilled when the amount in
t h e tank has reache d the m inimum leve l
¢ page 218, Filling AdBlue.
Incorrect filling/system malfunct ion
A message appea rs if the Ad Blue tank was fi lled
with a flu id other tha n Ad Blue and the system
has detected tha t the tank was filled incorrectly,
o r i f the re is a system ma lfu nction.
Ad Blue,/' 600 mi (1000 km) Ad Blue:
Fault ! No restart in 600 mi (1000 km )! See
own er' s manual
This message appears when it is on ly possible to
drive the distance indicated in the instrument
cluster . Dr ive to the nea res t author ized Audi
dealer or authori zed A udi Se rvi ce Fac ility to have
the malfunc tion cor rected. Otherw ise the eng ine
will not sta rt aga in if you stop it once the dis­
tance indicated has been driven .
AdBlue: Sy stem
fault . No restart! See owner 's manual
This message appears if the system has detected
that the tank was fi lled incor rect ly or that there
is a ma lf u nct ion. Drive immed iate ly to the near­
e st au thor ized A udi dealer or au thori ze d Audi
Se rvice Facility to h ave the ma lf u nction correct ­
ed. Otherwise you wi ll not be able to start the en ­
gine again once yo u stop it.
217

Fuel and R efue li ng
Filling AdBlue
Applies to veh icles: w ith selective cata ly ti c reduction
Fig. 193 Right rear side of the vehicle: removing the AdBl­
ue cap
The Ad Blue tank opening is located near the die­
sel tank opening. Add at least 1 gallon (3.8 lit­
ers) of Ad Blue. This is the minimum amount re­
quired to ensure the system detects the refilling
and to start the engine. You can fill a maximum
of 6 gallons (23 liters).
Requirement: The request to add Ad Blue must
appear in the instrument cluster display.
• Switch the ignition off.
• Open the tank door
r::!) page 215.
• Turn the filler neck cap counter-clockwise using
the wheel wrench from the vehicle tool kit to
remove it
¢ fig . 193.
• Fill the Ad Blue with the bottle¢ page 218 or
the canister ¢
page 219.
A WARNING
AdBlue can irr itate the skin, eyes and resp ira­
tory system. If there is contact with the fluid,
flush immediately with plenty of water. Con­ sult a physician if necessary.
CD Note
- Only use Ad Blue that conforms to the
standard ISO 22241-1. Do not mix any addi­
tives w ith the AdBl ue and do not d ilute it
wi th water.
- Do not add Ad Blue to the diesel ta nk or add
diesel f uel to the AdBlue tan k. Do not start
the engine under any circumstances if the
wrong fue l is filled in the tank. There is a
risk of damaging the fuel tank system and
218
the engine . See an authorized Audi dea le r or
authorized Audi Service Facility for assis­
tance.
- Ad Blue attacks surfaces such as painted ve­
hicle components, p lastic and carpet. Re­
move the fluid as quickly as possible with a
damp cloth and plenty of cold water. If the
AdBlue has a lready crystall ized, use warm
water and a sponge. Ad Blue residue that is
not removed w ill crystall ize and can damage
t he affected s urface.
- Do not store refill bottles or canisters per­
manently in the vehicle. If the container
leaks, the escaping Ad Blue could damage
the vehicle inte rior.
- Do not allow Ad Blue to come into contact
with cloth ing. If t here is contac t w ith the
fluid, flush immediately wi th plenty of wa­
ter.
(0 Tips
Fo llow the AdBlue manufacture r's instruc­
tions for use and storage.
Refilling Ad Blue w ith a bottle
App lies to vehicles : wi th selec tive cata lyt ic reduct ion
• Remove the cap from the refill bott le ¢ &. in
Filling AdBlue on page 218,
¢ 0 in Filling
AdBlue on page 218.
• Posit ion the bottle on the filler tube and turn
the bottle clockwise until it stops turning.
• Press lightly against the bottom of the bottle
to empty it . Cont inue pressing the bottom of
the bottle unt il it is empty or until fluid stops
flowing into the tank.
• Remove the bottle and close the filler neck
¢ page 219, Completing .
CD Note
Only use refill bott les tha t are approved for
you r vehicle. Using other systems can cause
Ad B lue to leak.
(0 Tips
- You can obtain refill bottles from an author­
ized Audi dea le r or authorized Audi Service
Facility.

Audi oil quality standard
Gas oline
VW 502 00 or
engi ne vw 504 00
Die sel vw 507 00
en gin e
Using the prope r engine oil is important for the
functiona lity and service life of the eng ine. Your
engine was factory-filled with a high -quality oil
which can usually be used throughout the entire
year.
@ Note
Your Limited New Vehicle Warranty does not
cover damage or malfunctions due to failure
to follow recommended maintenance and use
requirements as set forth in the Audi Owner's Manual and Warranty
& Maintenance booklet.
- Use only a high quality eng ine oil that ex-
pressly complies with the Aud i oil quality
standard specified for your vehicle's engine.
Using any other oil can cause serious engine
damage .
- Do not mix any lubricants or other additives
into the engine oil. Doing so can cause en­
gine damage.
(D Tips
If you need to add oil and there is none availa­
ble that meets the Audi o il quality standard
your eng ine requ ires, you may add a total of
no more than 0.5 quart/liter of a h igh-quality
"synthet ic"oil that meets the followi ng speci­
fications.
- Vehicles with gasoline eng ine: AC EA A3 o r
API SM wi th a viscosity g rade of SA E OW-30,
SAE SW-30 or SAE SW-40.
- Vehicles wit h diesel eng ine: ACEA C3 o r
API CF with a v iscosi ty grade of SA E OW-30
or SA E SW -30.
- Fo r more information abou t engine o il that
has been approved for your vehi cle, please
contact either you r a utho rized Audi dea ler
or A udi Customer Relations at
~ 1 (800) 822-2834 or visit our web site at co
g:; www.audiusa.com or www.aud icanada.ca.
Ch eck ing and Filling
Engine oil consumption
The engine in your vehicle depends on on ade­
quate amount of oil to lubricate and cool oil of
its moving ports.
In order to provide effect ive lubrication and cool­
i ng of internal engine components, all internal
combust ion eng ines consume a certa in amount
of oil. Oil consumption varies from eng ine to en­
gine and may change s ign ificantly ove r the life of
the engine. Typ ica lly, engines w ith a specified
break-in period (see
¢ page 197) consume more
oi l during the break -in period than they consume
after oil consumption has stabilized.
Under normal cond itions, the rate of oil con­
sumption depends on the q uality and viscosity o f
the oil, the RPM (revol utions per minute) at
which the engine is operated, the ambient tem­
perature and road condit ions. Further factors are
the amount of oil dilution from water condensa­
tion or fuel residue and the oxidation level of the o il. As any engine is subject to wear as mileage
builds up, the oil consumption may increase over
time unt il replacement of worn components may
become necessary.
With all these variables coming into play, no standard rate of o il consumption can be estab­
li shed or spec ified . T he re is no alte rnative to reg­
u la r and frequent checking of the oi l level , see
Note .
If the yellow engine o il leve l warning symbo l in
the instrument cluster
II lights up, yo u should
c h eck the o il level as soon as possible
¢ page 224. Top off the o il at your earlies t con­
venience
¢ page 224.
A WARNING
--=-
Before you check anything in the engine com-
partment, always read and heed all WARN­
INGS
¢ &. in Working in the engine comport­
ment on page 220.
(D Note
Driving wit h an insufficient oil level is likely to
cause severe damage to the eng ine. ..,.
223

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,...., -The oil filler cap must be properly secured
to prevent oil from be ing sprayed on the hot
engine and exhaust system when the engine
is running -fire hazard!
- If your skin has come in contact with the en­
gine oil, you must subsequently cleanse it
thoroughly .
@ Note
-Check the oil level using the radio or the
MM!*. If the message
Ple ase redu ce oil l ev­
el
appears, contact your authorized Aud i
dealer or other qualified workshop to have
excess oil extracted if necessary.
- Audi do es not recommend th e use of o il
addit ive s. The y ma y damage the eng ine
and ad verse ly affect your New Vehicle
Wa rranty.
@ For the sake of the environment
- Under no circumstances can the o il come in
contact with the sewage network or the soil.
- Observe and follow legal regulations whe n
dispos ing of empty oil conta iners.
Changing the engine oil
We recommend that have your oil changed by an
authorized Audi dealer or a qualified service sta ­
tion.
Before you check anyth ing in the eng ine compart­
ment,
alw ays read and h eed all WARNING S c:> .&.
in Working in the engine compartment on
page 220 .
The engine oil must be changed according to the
intervals specified in your Warranty
& Mainte­
nance booklet . This is very important because the
l ubricat ing propert ies of o il d iminish gradually
du ring normal vehicle use.
Under some circumstances the engine o il should
be changed more frequently . Change oil more of­
ten if you drive mostly short distances, operate
the veh icle in dusty areas or under predominant ly
stop-and -go traffic condit ions, or have yo ur vehi­
cle whe re temperatures remain below freezing
for extended periods.
Ch eck ing and Filling
Detergent additives in the oi l will make fresh oil
look dark after the engine has been running for a
short time . This is normal and is not a reason to
change the oi l more often than recommended.
Because of the problem o f proper disposal, along
with the specia l tools and necessary expertise re­
quired, we strongly recommend that yo u have
your o il changed by an authori zed
Audi dealer or
a qual ified service stat ion.
If y ou choo se to chan ge your oil your self , please
note the following important information:
A WARNING "--
To reduce the risk of persona l injury if you
must change the eng ine oil in your vehicle
yourself:
- Wear eye protection.
-
-To reduce the r isk of burns from hot engine
oil, let the engine cool down to the touch.
- When remov ing the oil drain plug w ith your
f ingers, stay as far away as possible. Always
keep your forearm parallel to the ground to
he lp prevent hot oil from running down your
arm.
- Drain the oil into a container designed for
this purpose, one large enough to hold at least the tota l amou nt of oil in your engine.
- Engine oil is poisonous. Keep it well out of
the reach of childre n.
- Continuous contact with used engine o il is
harmful to your skin. Always protect your
skin by washing oil off thoroughly with soap
and water .
«I) Note
Never mix oil additives with your engine oil.
These additives can damage your engine and
adverse ly affect yo ur Audi limited New Vehi­
cle Warranty .
@ For the sake of the environment
-Before chang ing yo ur oi l, first make sure
you know where you can properly d ispose of
the used oil.
- Always dispose of used engine o il properly .
Do not dump it on ga rden soil, wooded
225

Checking and Filling
areas, into open streams or down sewage
drains.
- Recycle used engine oil by taking it to a used
engine oil collection facility in your area, or
contact a service station .
Cooling system
Coolant
The engine coolant performs two functions: it
keeps the engine from overheating and it pro­ tects the engine from freezing in the winter.
The cooling system is sealed and generally re­
qu ires little attention .
The cooling system has been filled at the factory
with a permanent coolant which does not need to
be changed. The coolant consists of
a mixture of
specially conditioned water and the manufactur­
er's g lycol-basedcoo lant additive G 13 antifreeze
w ith anticorrosion addi tives (50% for USA mod­
e ls· 60% for Canadian mode ls). This m ix ture
'
both ass ures the ne cess ary fros t protection and
p rotects metal com ponents in the engi ne's coo l­
ing system from corrosion and scaling .
It also
raises the boiling point of the coolant.
Do not red uce the concent ra tion of the cool ant in
the s ummer by addi ng p la in water.
The propor­
tion of coolant additive must be at lea st 50 %
but not more than 60 %
to maintain antifreeze
protection and cooling efficiency. If the coolant
frost protection is too low, the coo lant could
freeze and damage the vehicle heat ing and en­
g ine cooling system .
For year -round driving, antifreeze is added at the
factory for temperatures down to:
- -3 1 °F
c -3s0c) usA
- -4 0° F ( -40°C) Canad a.
I f you must add coolant, use a m ixt ure of wa ter
and coolant add it ive. M ixing the coolant additive
with d istilled water is recommen ded.
_& WARNING
B efore you che ck anyt hing i n the engine com ­
partmen t, a lways read and heed all WARN -
226
INGS ~ & in Working in the engine compart­
ment on page 220.
(D Note
- Be fore w inter sets in, have the coolan t
checked to see if the coo lant additive in your
vehicle is suff ic ient to meet the climate con­
ditions. This is especially important if you
live in a region where the winter is extreme­
ly cold. If necessary, increase the proportion
of coolant addi tive to 60% .
- Whe n adding coolant additive to your cool­
ing system, remember:
- We re commend usin g on ly coo lant addi­
tive G12++ o r G13 fo r yo ur vehicle. This
coolant ad dit ive is availab le at authorized
Audi dealers. Other types of antifreeze can
significantly reduce corrosion protection.
The resulting corrosion can cause a loss of
coolant and serio us engine damage.
- Do not add any type of radiato r leak sealant
to your vehicle's engine coolant. Adding ra­
diator repair fluid may adversely affect the
function and perfo rmance of yo ur cooling
system and cou ld resu lt in damage not cov­
ered by your New Ve hicle Li mited War ranty.
Checking the engine coolant level
The engine coolant level can be checked with a
quick glance.
Fi g. 20 0 Eng ine compartment: cover on the coo lant expan ­
s io n tank
Befo re yo u check anything in the engine compart­
ment,
always read and heed all WARNINGS
~ ,& in Working in the engine compart,nen t on
page 220. ..,.

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,...., The brake fluid reservoir is located at the rear
partition of the engine compartment on the left
side ¢
page 222.
The fl uid level may drop slightly after some time
due to the automatic adjustment of the brake
pads . This is not cause for alarm.
I f the b rake fl uid level fa lls
considerably be low
the "MIN" mark, the brake wa rning/ind icator
light (U .S. mode ls:
1111 , Canadian models:.)
will come on¢
page 18 and ¢ page 28 . Do not
continue to operate the vehicle. The complete brake system should be thoroughly checked by an
author ized Audi dealer or qualified workshop and
the cause corrected . If the brake fluid level is too
low, the brake warning/ind icator light will illumi­
nate. Contact an authorized Audi dealer
immedi ­
a te ly.
Changing brake fluid
Have the brake fluid changed by an experienced technician.
Brake fluid absorbs mo isture from the air. If the
water conte nt in the brake fluid is too h igh, cor­
ros ion in the brake system may resu lt after ape­
riod of time. The boiling poi nt of the brake flu id
will also dec rease cons iderably and decrease
braking pe rformance.
Therefore, the b rake fluid must be changed
e ve ry
two year s.
Always use new b rake fluid wh ich con­
forms to Fede ral Motor Veh icle St andard "FMVSS
116 DOT 4".
The brake fluid reservoir can be diff icult to reach,
therefore, we re commend that yo u have the
b rake fl uid changed by yo ur autho rized
Audi
deal er.
Your dealer has the cor rect too ls, the
right brake fluid and the know -how to do this for
you.
A WARNING
- Brake fluid is poisonous. It must be stored
only in the closed original container out of
the reach of chi ldren!
- B rake failure can resu lt from old or inappro­
pr iate brake flu id. Observe these precau­
t io ns:
Ch eck ing and Filling
-Use only brake fluid that meets SAE speci­
ficat ion
J 1703 and conforms to Federal
Motor Vehicle Standard 116. Always check
with your authorized Aud i dealer to make
sure you are us ing the correct brake fluid .
The co rrect type of brake flu id is also i ndi­
cated on the b rake fluid reservoir.
- The brake flu id must be new. Heavy use of
the b rakes can cause a vapo r lock if the
bra ke fluid is left in the system too long.
T his can se riously affe ct the efficiency of
t h e b rakes as we ll as you r safety . This
could resu lt in an accident.
(D Note
B rake flu id will damage the paint of your ve h i­
cle.
@) For the sake of the environment
Because of the p roblem of proper d isposa l of
brake fluid as well as the spec ial too ls re­
q uire d and the necessary expertise, we rec­
ommend that yo u have the bra ke fluid
c hanged by yo ur authorize d Au di dealer.
Battery
General information
Under normal ope rat ing condit ions, the batte ry
in you r A udi does not need any mainte nance.
Wi th
high o utside temperatures or long daily
drives we recommend that yo u have the elec tro ­
lyte level checked by an authorized A udi dealer or
qualified workshop . The electro lyte level should
also be checked each time the battery is charged
~ page 231.
Have the batte ry checked when you take your ve­
hicle in for service. You are we ll advised to re­
place a battery that is older than S years.
Wi th certain types of airbag deployment, the
battery is d isconnected from the veh icle electri ­
ca l system for safety reasons¢.&.
in Repair, care
and disposal of the airbags on page 164.
Hyb rid dr ive *: yo u can find impo rtant informat ion
about the high voltage battery under ¢
page 97. .,.
229

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.... .... (D Tires for passenger vehicles
(if applicable)
P indicates a tire for a passenger
vehicle. T indicates a tire desig­
nated for temporary use.
@ Nominal width
Nominal width of the tire be­
tween the sidewalls in millime­
ters. In general: the larger the
number, the wider the tire.
@ Aspect ratio
Height/width ratio expressed as a
percentage.
@ Tire construction
R indicates a radial tire.
® Rim diameter
Size of the rim diameter in inches.
@ Load index and speed rating
The load index indicates the tire's
load-carrying capacity.
The speed rating indicates the
maximum permitted speed¢.&
in
Winter tires on page 249.
"EXTRA LOAD", "xl" or "RF" indi­
cates that the tire is reinforced or
is an Extra Load tire.
Speed rat-
Maximum permitted speed
ing
p
up to 93 mph (150 km/h)
Q up to 99 mph (160 km/h)
Wheels
Speed rat- Maximum permitted speed
ing
R up to 106 mph (170 km/h)
s up to 110 mph (180 km/h)
T up to 118 mph (190 km/h)
u up to 124 mph (200 km/h)
H up to 130 mph (210 km/h)
V up to 149 mph (240 km/h) al
z above 149 mph (240 km/h)al
w up to 168 mph (270 km/h)al
y up to 186 mph (300 km/h)al
a) For tires above 149 mph (240 km/h),
tire manufacturers sometimes use the
code "ZR".
(j) US DOT number (TIN) and
manufacture date
The manufacture date is listed on
the tire sidewall (it may only ap­
pear on the inner side of the tire):
DOT ... 2215 ...
means, for example, that the tire
was produced in the 22nd week of
the year 2015.
@ Audi Original equipment
tires
Audi Original equipment tires
with the designation "AO" or "RO" have been specially matched to
your Audi. When used correctly,
these tires meet the highest
standards of safety and handling.
An authorized Audi dealer or au­
thorized Audi Service Facility will ""
235