2015 VOLVO XC90 Owners Manual

M A I N T E N A N C E A N D S E R V I C I N G

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Volvo's service program
Periodic maintenance and service performed at the intervals specified in your Warranty andService Records Information booklet will helpkeep your vehicle running well.
IntroductionThe maintenance services contain several checks that require special instruments and tools andtherefore must be performed by a qualified tech-nician. To keep your Volvo in top condition, spec-ify time-tested and proven Genuine Volvo Partsand Accessories.
The Federal Clean Air Act

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Emission inspection readiness
How do states use OBD II for emission
inspections?
Many states connect a computer directly to a vehicle's OBD II system. The inspector can thenread "faults." In some states, this type of inspec-tion has replaced the tailpipe emission test.
How can my vehicle fail OBD II emission
inspection?
Your vehicle can fail OBD II emission inspection for any of the following reasons.
• If your Check Engine (MIL) light is lit, your vehicle may fail inspection.
• If your vehicle's Check Engine light was lit,but went out without any action on your part,OBD II will still have a recorded fault. Yourvehicle may pass or fail, depending on theinspection practices in your area.
• If you had recent service that required dis-connecting the battery, OBD II diagnosticinformation may be incomplete and "notready" for inspection. A vehicle that is notready may fail inspection.
How can I prepare for my next
OBD II
emission inspection?
• If your Check Engine (MIL) light is lit – or was lit but went out without service, have yourvehicle diagnosed and, if necessary, servicedby a qualified Volvo technician.
• If you recently had service for a lit CheckEngine light, or if you had service that required disconnecting the battery, a periodof driving is necessary to bring the OBD IIsystem to "ready" for inspection. Two half-hour trips of mixed stop-and-go/highwaydriving are typically needed to allow OBD II toreach readiness. Your Volvo retailer can pro-vide you with more information on planning atrip.
• Maintain your vehicle in accordance with yourvehicle's maintenance schedule.
Owner maintenancePeriodic maintenance requirements and intervals are described in your vehicle's Warranty andService Records Information booklet. The following points can be carried out between the normally scheduled maintenance services.
Each time the car is refueled:
•Check the engine oil level.
• Clean the windshield, windshield wipers, headlights, and taillights.
Monthly:
•
Check cold tire pressure in all tires. Inspect the tires for wear.
• Check that engine coolant and other fluidlevels are between the indicated "min" and"max" markings.
• Clean interior glass surfaces with a glasscleaner and soft paper towels.
• Wipe driver information displays with a softcloth. •
Visually inspect battery terminals for corro-sion. Corrosion may indicate a loose terminalconnector, or a battery near the end of itsuseful service life. Consult your Volvo retailerfor additional information.
As needed:Wash the car, including the undercarriage, to reduce wear that can be caused by a buildup ofdirt, and corrosion that can be caused by salt res-idues. Clean leaves and twigs from air intake vents at the base of the windshield, and from other placeswhere they may collect.
NOTE
Complete service information for qualified technicians is available online for purchase orsubscription at www.volvotechinfo.com.
Related information
•
Climate system service (p. 495)

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System updatesUpdates are available for infotainment-related services and Internet connections. If system soft-ware updates are available, they can be to bedownloaded all at once or separately.
System (software) updates are handled through the Remote
update service app in the
center display's App view. Tap once to start a download app inHome view's lower sub-view. Ifno search for updates has
been performed since the last time the infotain-ment system was started, a search will be initi-ated. No search will begin if a software download is underway. An icon in the
System updates button indicates
the number of updates that are currently availa- ble. Tap the button to display a list of updatesthat can be installed in the vehicle. For additional information and answers to com- monly asked questions pertaining to the functionand downloading system updates, go to sup-port.volvocars.com. Background searches for software updates is activated by default when the vehicle isdelivered from the factory.
NOTE
Downloading data may affect other system features that share the Internet connection. Adownload can be cancelled at any time or theother features can be temporarily turned offwhile the software download is underway.
NOTE
An update may be interrupted when the igni- tion is switched off. However, an update does not have to be completed when the ignition is switched off; itwill resume automatically when the ignition isswitched on again.
Updating all system software
–Select Install all at the bottom of the list.
To avoid displaying a list, select
Install all by theSystem updates button.
Updating individual programs
–Select Install to choose the software to be
downloaded.
Cancelling a download
–Tap the activity indicator that replaced theInstall button on the screen when the down-
load began. Keep in mind that a download can be cancelled but an installation that has already begun cannotbe interrupted.
Allowing background searches or
software updates
This function can be deactivated from the centerdisplay:
1. Go to the Settings in the center display's Top view and select
Remote Update Service.
2. Tap
SystemRemote Update Service.
3. Tap to deselect
Auto Software Update.
If an update is available,
New software updates
available will appear in the center display's sta-
tus bar. Tap the message to start a download app in Home view's lower sub-view. As soon as the download app has started, an icon in the
System
updates button will indicate the number of
downloads available.
Related information
• Center display overview (p. 29)
• Navigating in the center display's views (p. 39)

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Remote updates With the vehicle connected to the Internet, updates for a number of the vehicle's systemscan be downloaded from the center display.
The Remote updates app is
started from the center dis- play's App view and makes itpossible to:
• search for and update system software
• update the Sensus Navigation maps
• download, update and uninstall apps
Related information
•Downloading, updating and uninstalling apps (p. 404)
• System updates (p. 490)
• Map updates with MapCare (p. 456)
Vehicle status
The vehicle's general status can be displayed in the center display along with the possibility to book service 1
The Car status app is started
in the center display's App view and has three tabs:
•Messages: stored messages
•
Status: tire pressure and engine oil level
•
Appointments: booking service or repairs 1
Related information
•
Using the center display (p. 46)
• Booking service and repairs (p. 491)
• Checking inflation pressure (p. 482)
• Checking and refilling engine oil (p. 521)
Booking service and repairs Connected Service Booking (CSB) makes it possible to use the vehicle's Internet connectionto set up a time for service, maintenance and/orrepairs.
The information is handled through the Car
status app, which can be opened from the cen-
ter display's App view. Information about your vehicle is sent to your retailer, who will contact you to make a workshopappointment. The system will also send areminder as the appointment approaches and theSensus Navigation system will provide directionsto the workshop if necessary. This feature makes it convenient to book a work- shop appointment directly from your vehicle.Vehicle-related information is sent to yourretailer, who prepares your visit to the workshop.The retailer will send you an email with a link tothe Volvo On-Line Service Scheduler where youcan book a workshop appointment at a conven-ient time. Information about your retailer is alsoavailable in the vehicle so that you can contactthe retailer/workshop at any time.
1 Certain markets only.

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Before the service can be used
Volvo ID
•The owner (primary driver) must create or have a Volvo ID (see the article "Volvo ID").
• Register your Volvo ID in the vehicle asexplained in the article "Volvo ID". If you havealready registered a Volvo ID, use the sameemail address that you used to create theVolvo ID.
Changing a
Volvo ID email addressIf you would like to register a different email address, open the Volvo ID app and tap Change
Volvo ID. Follow the instructions provided. See
also the article "Volvo ID" for additional informa- tion.
Selecting a Volvo retailerBy default, the retailer where you purchased your vehicle will be your preferred retailer/Volvoauthorized workshop who will perform serviceand repairs on your vehicle. To change the pre-ferred retailer, go to Dealer Locator atvolvocars.com and select a retailer, click "ServiceScheduler" and book an appointment at the newpreferred retailer.
Prerequisites for booking service from the
vehicle
In order to book an appointment from the vehicle, it must be connected to the Internet (see the arti-cle "Internet connected vehicle").
Using the serviceWhen it is time for service or in certain cases ifrepairs are necessary, a message will appear inthe instrument panel and in the center display.This message is triggered by: • the amount of time that has elapsed since the last service
• the number of hours the engine has runsince the last service
• mileage since the last service.
• Specific warnings or fault codes in the vehi-cle
Booking service or repairsSubmit a booking request whenever you need a workshop appointment or when a messageregarding the need for service or repairs hasbeen displayed in the instrument panel and in thecenter display.
Sending an appointment request
1.
Open the Car status app in the center dis-
play's App view.
2. Tap
Appointments. 3.
Under
Appointments, tap Request
appointment.
4. Check that your
Volvo ID is correct.
5. Check that the correct retailer is listed. If you prefer, simply tap the button to initiate a call to the retailer.
6. Tap
Send appointment request. Your
request and vehicle data will be sent to your retailer through the vehicle's Internet con-nection.
> Volvo will send a booking invitation to your email address.
7. Open the email and click the link to the Volvo On-Line Service Scheduler for your retailer and book a workshop appointment at a con-venient time with your preferred service advi-sor. Add any additional preferences and freetext to your booking. At this point in thebooking procedure, you can also change yourpreferred retailer by selecting the second linkin the email, which leads you to the VolvoRetailer Locator where you can selectanother retailer. Click the "Service Appoint-ment" link to start your booking.
8. When you have submitted your workshop booking in the Volvo On-Line Service Sched-uler, your appointment will be confirmedonline in an email and by a message in thecenter display after a short delay.

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9. One day prior to your appointment, you will
receive a reminder via email and a message will appear on the center display.
10. On the day of your appointment, a reminder will appear again on the center display.
Viewing your appointments on the center display
When the vehicle has received information about an appointment, a message will appear on thecenter display.
–Tap the message to see the appointment details.
Sending vehicle-related informationInformation about the vehicle can be sent at any time using its Internet connection. Using this function does not sent a workshop
appointment request to your retailer ; only
vehicle data will be transmitted to Volvo. This vehicle data can be accessed by any retailer ifyou call the retailer and provide your VehicleIdentification Number (VIN).
1. Open the Car status app in the center dis-
play's App view. 2.
Tap
Appointments.
3. Under
Appointments, tap Send vehicle
data.
> A message confirming that vehicle infor- mation has been sent via the Internet connection will appear on the center dis-play. Transmission of the vehicle informa-tion can be cancelled at any time by tap-ping the X in the activity indicator.
Viewing workshop information
1. Open the Car status app in the center dis-
play's App view.
2. Tap
Appointments.
3. Under
Appointments, tap Retailer
information.
> A window with retailer information will appear.
4. If you prefer, call the retailer, or select an address or GPS coordinates to activate the navigation system.
Booking and vehicle informationWhen you make an appointment or send vehicleinformation from you vehicle, this information will be sent using the Internet connection. Informa-tion about the vehicle includes:
• service requirements
• time since service was last performed
• function status
• fluid levels
• mileage (odometer reading)
• VIN (Vehicle Identification Number)
• The vehicle's software version
• Diagnostic information
Related information
•Internet connected vehicle (p. 401)
• Volvo ID (p. 27)

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Wi-Fi connection to a workshop The time a vehicle is in a workshop for service or repairs can be reduced by transmitting trouble-shooting information as soon as the car reachesthe workshop. This is done most conveniently by selecting
Automatically connect when I arrive in the
center display's Settings menu.
Each time the vehicle slows down to a sufficiently low speed, it begins searching for a Wi-Fi net-work. If an authorized Volvo network (at a retaileror workshop) is found, a message will be dis-played or a pop-up window will open in the cen-ter display (this applies to manual connections,see the section "Manually connecting to a work-shop" below).
Automatically connecting to a workshop
Without driver confirmationThis is the most convenient way to transmit trou- ble-shooting data. The driver does not need toconfirm that the vehicle will establish a connec-tion. If the vehicle stops at a workshop and the engine is switched off using the start knob, a messagewill appear above the status bar in the center dis-play. The vehicle will be automatically connectedwhen the driver's door is opened if the driver does not tap the
Cancel button in the message.
To help prevent the driver from being disturbed by unwanted requests to connect (e.g., if the vehicle is often parked near a workshop with anauthorized Volvo network), the vehicle will switchto manual connection if the driver cancels a con-nection request twice within 5 days.
With driver confirmationWith this alternative, the driver must confirm a connection. If the vehicle stops at a workshop and the engine is switched off using the start knob, a pop-upwindow will open in the center display. The vehi-cle will be automatically connected when the driv- er's door is opened if the driver taps
Connect in
the pop-up window. If the driver does nothing or taps the pop-up window's
Abort button, no
attempt will be made to establish a connection.
NOTE
To help prevent the driver from being distur- bed by unwanted requests to connect (e.g., ifthe vehicle is often parked near a workshopwith an authorized Volvo network), the vehiclewill switch to manual connection if the drivercancels a connection request twice within5 days.
Manually connecting to a workshopManual connections are handled by the service technician.
Changing the way a connection is madeThe type of connection (manual or automatic)can be changed in the center display's Settingsmenu.
1. Pull down the center display's Top view and
tap
Settings.
2. Tap
CommunicationVolvo Service
Networks.
3. Select
Automatically connect when I
arrive, Ask before connecting or Never
connect and never ask (manual connec-
tions).
Related information
• Internet connected vehicle (p. 401)
• Settings view (p. 106)