2015 VOLKSWAGEN TRANSPORTER Owner´s Manual

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• Fuels that are identified at the fuel pump as containing metallic additives may not be used. LRP fuel (lead replacement petrol) also con-tains high concentrations of metallic additives. Risk of engine damage I
Diesel
r'""'('n First read and observe the Introductory L-J,:.U Information and safety warnings & on page 343.
Diesel
Diesel fuel must comply with the European stand-ard EN 590 (in Germany DIN EN 590).
The service intervals are shorter if you use diesel with a high sulphur content =>Booklet Service schedule =>CD. A Volkswagen Commercial Vehicles dealership will be able to tell you which countries have diesel with a high sulphur content.
Where diesel fuel complying with the EN 590 standard is not available, Volkswagen Commercial Vehicles dealerships and filling stations will have information on which fuels do comply with the EN 590 standard.
Do not mix fuel additives (thinners. or similar addi-tives) with diesel.
Winter diesel
When using summer-grade diesel. difficulties may be experienced at temperatures below o•c (+32.F)
because the fuel thickens due to paraffin separa-tion. For this reason winter-grade diesel which can be used at temperatures below -2o•c (·4°F) is available in countries such as Germany during the cold months.
In countries with different climatic conditions the diesel sold generally has different temperature characteristics. Check with a Volkswagen Com-mercial Vehicles dealer or filling stations in the country concerned regarding the type of diesel fuels available.
it is not unusual for a cold diesel engine to be loud-er in cold temperatures that in warm weather. In addition, exhaust emissions may be tinged with blue while the engine starts and reaches operating temperature. The amount of exhaust fumes de-pends on the outside temperature.
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• Just one tankful of leaded fuel, or fuel con-taining other metallic additives, can seriously Impair the efficiency of the catalytic converter and can also cause considerable damage to the catalytic converter and engine. Filter preheater
Diesel vehicles are equipped with a filter pre-heat-er system. This ensures that the fuel system re-mains operational even down to approximately -24•c (-11.F) provided that winter-grade diesel which is safe down to -15•c (+5.F) is used.
However, if the fuel has thickened to such an ex-tent that the engine will not start at temperatures below -24•c (-11.F) simply place the vehicle in a warm garage or workshop for a while.
Supplementary heater
Vehicles fitted with a diesel engine may also be equipped with a fuel-driven supplementary heater. This heater is powered with fuel from the vehicle tank. In this case, odour and water vapour may es-cape from the vehicle, and there may be a greater quantity of smoke. This is quite normal when the system is in use, and does not indicate damage or a fault in the system.
The supplementary heater will be switched off au-tomatically if the level in the fuel tank is low (re-serve level).
A WARNING
Never use a start booster. Start boosters may explode or cause the engine to suddenly run at high revs, which can cause serious Injuries and engine damage.
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• Before filling up with diesel, check whether the fuel corresponds to the vehicle's require-ments according to the fuel standard Informa-tion at the pump.
• Only use fuel that complies with the EN 590 standard and has the correct cetane number. Otherwise, the engine and the fuel system can suffer considerable damage. The engine can al-so lose power or fall. ..,.
At the filling station 1345

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• Your vehicle is not suitable for use with bio-diesel and must not be filled up or driven with biodiesel. Failure to observe this point can re-sult in damage to the fuel system and engine.
• Some diesel manufacturers blend biodiesel with diesel fuel in compliance with European Standard 590 or an equivalent standard (in Ger-many). Use of this diesel is allowed and will not damage the engine or fuel system.
• The diesel engine has been developed for use with diesel only. For this reason, petrol, heating oil or other unsuitable fuels may not be used. These fuels can cause serious damage to the fuel system and engine.
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• The service life of the diesel particulate filter can be reduced considerably if diesels with a high sulphur content are used. A Voikswagen Commercial Vehicles dealership will be able to tell you which countries have diesel with a high sulphur content. Emission control system for diesel vehicles (AdBiue®)
o:::n Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps Refilling Ad Blue® ... 347
348
SCR catalysts can be used to reduce emissions from diesel engines (SCR = Selective Catalytic Re-duction). The SCR catalyst uses Ad Blue® urea sol-ution to convert nitrogen oxides into nitrogen and water.
If the vehicle is equipped with this kind of emission control system for diesel vehicles, the filler neck for the Ad Blue® tank is located below the filler cap for the fuel tank.
The Ad Blue® level should be checked within the scope of the service work Service schedule.
Information on AdBiue®
The Ad Blue® consumption figures depend on the individual driving style, the system's operating tem-perature and the ambient temperature that the ve-hicle is operated in.
The vehicle is fitted with a separate tank for Ad Bl-ue®. The Ad Blue® tank holds approximately 13 li-tres. For technical reasons, the capacity may be slightly larger when refilling using refill bottles.
The Ad Blue® tank must never run empty. As of a remaining distance of approximately 2,400 km. the instrument cluster display will indicate that the
346 While drivmg
Ad Blue® must be refilled 348. If the re-maining range is 0 km, the engine cannot be star-ted anymore 347.
The Ad Blue® trademark is held by the German As-sociation of the Automobile Industry (VDA) in the USA, Germany, the European Union and other countries.
Additional information and warnings:
• Fuel 343
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
If the AdBiue® level is too low, the vehicle cannot be restarted after the Ignition has been switched off. Starting with jump leads is also not possible.
• Refill AdBiue® at the latest when the re-maining distance reaches approximately 1,000 km.
• Never allow the Ad Blue® tank to run emp-ty.
A WARNING
Ad Blue® is an Irritant and corrosive fluid that can damage the skin, eyes and breathing passages upon contact.

A WARNING (Continued)
• If Ad Blue® gets Into the eyes or onto the skin, Immediately wash the area with lots of water for at least 15 minutes and consult a doctor.
• If Ad Blue® is swallowed, Immediately rinse the mouth out with lots of water for at least 15 minutes. Do not induce vomiting un-less Instructed to do so by a doctor. Seek medical assistance Immediately.
Warning and indicator lamps
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Ad Blue® can corrode surfaces such as painted vehicle parts, plastics, clothing and carpets. Remove any spiltAdBiue® as quickly as possi-ble with a damp cloth and plenty of cold water.
• If the Ad Blue® has already formed crystals, use warm water and a sponge to remove. m First read and observe the Introductory Information and safety warnings & on page 346.
Lit up Possible Solution
OG The engine cannot be restarted! AdBI-Park the vehicle in a suitable. flat location and refill the minimum amount of Ad Blue® ue® level too low. 348.
OG
with The engine cannot be restarted! Fault in the Ad Blue® system. Go to a qualified workshop. Have the system checked.
,.,..,c
Ad Blue® level is low. Refill Ad Blue® before the kilometres displayed
r drop to zero 348.
with Ad Blue® system faulty or not refilled using norm-standard Ad Blue®_ Go to a qualified workshop. Have the system checked.
,.,..,c
OG Ad Blue® level is low. Refill Ad Blue® before the kilometres displayed drop to zero 348.
OG
with Ad Blue® system faulty or not refilled using Go to a qualified workshop. Have the system norm-standard Ad Blue®.
,.,..,c
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
checked.
A WARNING (Continued)
• Never ignore any illuminated warning lamps or text messages.
• Stop the vehicle as soon as possible and when safe to do so.
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Failure to observe illuminated Indicator lamps and text messages can lead to your vehicle be-Ing damaged. At the filling station 347

Refilling AdBiue®
Fig. 271 Behind the tank flap: filler cap of the Ad Blue tank unscrewed [A CD and attached in holder [[ ®. Fill the Ad Blue tank using a filler bottle [B@ or a filler nozzle C] @.
,....-.('n First read and observe the Introductory 1.-J=,U Information and safety warnings & on page 346.
To refill with Ad Blue®, park the vehicle on a level surface and not on any kind of incline. The tank level gauge may not detect the refill quantity cor-rectly if the vehicle is not parked on a level surface.
Do not fill fuel and AdBiue® at the same lime.
If a message about the Ad Blue® level appears on the instrument cluster display, refill with at least 7 litres of Ad Blue®. A smaller amount of refill is insufficient. if no message about the AdBiue® level appears on the instrument cluster display, use any quantity to refill the tank to the maximum level.
Opening the tank filler neck
• Opening the tank flap.
• Unscrew the cap of the tank filler neck =>Fig. 271 anticlockwise.
• Fit the cap of the filler neck into the holder]) @.
Use only Ad Blue® that complies with the stand-ard ISO 22241-1.
Refilling using a refill bottle
• Please read the manufacturer's notes and infor-mation on the refill bottle.
• Observe the expiry date.
• Remove the screw top of the refill bottle.
• Place the neck of the refill bottle =>Fig. 271 [ID @ vertically onto the tank filler neck and turn it clockwise hand-tight.
• Push the refill bottle towards the filler neck, press and hold down.
348 While driving
• Wait until the contents of the refill bottle have entered the Ad Blue® tank. Do not crumple up or damage the refill bottle!
• Unscrew the refill bottle anticlockwise and lift it carefully up and out =>CD.
• When the Ad Blue® tank is full, Ad Blue® will no longer flow out of the bottle and into the tank.
Refilling using a filler bottle
• Please read the manufacturer's notes and infor-mation on the container.
• Observe the expiry date.
• Use the integrated spout.
• Refill at least 7 litres of AdBiue®. A smaller amount of refill is insufficient.
• Do overfill the tank. The Ad Blue® tank is com-pletely filled when Ad Blue® reaches the top level of tank filler neck.
Refilling using a filler nozzle
• The procedure for refilling with an Ad Blue® filler nozzle =>Fig. 271 @]@) is the same as for refilling the fuel tank with fuel =>CD.
• The Ad Blue® tank is full as soon as the (proper-ly operated) filler nozzle clicks off for the first time =>CD.
Closing the tank filler neck
• Screw the cap onto the tank filler neck =>Fig. 271 clockwise until it clicks into place.
• Close the tank flap.

Before continuing the journey
• After refilling, switch on the ignition only.
• Leave the ignition switched on for at least 30 seconds to allow the system to detect the refill procedure.
• Do not start the engine until the 30 seconds have elapsed!
Filling at low temperatures
Ambient temperatures below -11 •c (12.F) may af-fect the filling process.
If the Ad Blue® is frozen and the warning lamp lights up, it may not be possible the complete the filling procedure. Leave the vehicle at a warmer lo-cation until the Ad Blue® is liquid again, or have a qualified workshop fill the Ad Blue®.
A WARNING
Ad Blue® should only be kept In sealed origi-nal containers In a safe place.
• Never store Ad Blue® In empty food con-tainers, bottles or any other non-original con-tainers as people finding these containers may not know that they contain Ad Blue®.
• Ad Blue® must be stored out of the reach of children.
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• Only use Ad Blue® which complies with the ISO 22241-1 standard and which Is still in its original packaging.
• Never mix water or additives with Ad Blue®. Any damage caused by mixing in water or addi-tives would not be covered by the factory war-ranty.
• Never fill AdBiue® In the diesel tank! Failure to do so can result In engine damage.
• Only refill Ad Blue® into its own tank. Never fill AdBiue® In the diesel tank! Failure to do so can result In engine damage.
• Do not transport the refill bottle in the vehi-cle habitually. The bottle may develop a leak following changes In temperature and damage and the Ad Blue® may damage the vehicle Inte-rior.
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Do not continue filling the tank once the filler nozzle stops automatically. The Ad Blue® tank may have been overfilled and AdBiue® could leak out.
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When filling with an Ad Blue® filler nozzle, you may notice an odour.
The refill bottle must be disposed of in ac-"'7!1S cordance with regulations governing the pro-tection of the environment.
r::l Suitable Ad Blue® refill bottles are available L!J from a Volkswagen dealership. At the filling station 1349

Cleaning and maintenance
In the engine compartment
Preparation for working in the engine compartment
ClJ Introduction
This chapter contains information on the following subjects:
Preparing the vehicle for working in the engine compartment . . . . . . . . . . . . . . . . . 352 Opening and closing the bonnet 352
Always park the vehicle on a level and stable sur-face before carrying out any work in the engine compartment.
The engine compartment of a motor vehicle is a hazardous area. Never carry out any work on the engine or in the engine compartment if you are not familiar with the requisite procedures and general safety requirements, or if you only have access to incorrect operating equipment, service fluids, and unsuitable tools &. The work should be carried out by a qualified workshop if you are uncertain. Serious injuries can be caused if work is carried out incorrectly.
Additional information and warnings:
• Exterior views 5
• Wipers/washer 116
• Starting and stopping the engine 257
• Brake fluid 269
• Pull-away assist systems (starUstop system) 282
• Checks when filling the tank 340
• Engine oil 353
• Engine coolant 358
• Battery page 362
• Accessories, modifications, repairs and renewal of parts 394
A wARNING
Unintentional vehicle movements during service work can cause serious injury.
• Never work underneath a vehicle if it is not secured against rolling away. If you are working underneath the vehicle while the wheels are on the ground, the vehicle must
350 I Cleanmg and maintenance
A WARNING (Continued)
be on a level, the wheels must be blocked and the vehicle key must be removed from the ignition lock.
• If you have to work underneath the vehi-cle, use suitable stands to provide extra sup-port for the vehicle. The vehicle jack is not sufficient for this task and can fail, which can lead to serious injuries.
• The start/stop system must have been de-activated.
A WARNING
The engine compartment of any motor vehi-cle is a dangerous area. Serious injuries can be sustained here.
• The utmost care and attention must be paid when carrying out any work and you must follow the general safety rules. Never take any risks.
• Never do any work on the engine or in the engine compartment unless you know exact-ly how to carry it out. If you are uncertain of what to do, the work should be carried out by a qualified workshop. Serious Injuries can re-sult from work that has not been carried out properly.
• Never open the bonnet if you see steam or coolant escaping from the engine compart-ment. Hot steam or coolant can cause seri-ous burns. Always wait until you can no lon-ger see or hear steam or coolant coming from the engine compartment.
• Always allow the engine to cool down be-fore opening the bonnet.
• Hot parts of the engine or exhaust system can burn the skin.
• The following points should be noted be-fore opening the bonnet once it has cooled down.
-Apply the handbrake fully and move the selector lever to position P or move the manual gear lever to the neutral position. .,..

A WARNING (Continued)
-Remove the vehicle key from the igni-tion lock.
-Always keep children away from the en-gine compartment and never leave the ve-hicle unattended.
• The engine cooling system Is under pres-sure when the engine Is hot. Never open the cap of the coolant expansion tank when the engine Is hot. Coolant may spray out and cause serious burns and other Injuries.
-Turn the cap slowly and very carefully anti-clockwise while exerting gentle down-ward pressure on the cap.
-Always protect the face, hands and arms from hot coolant or steam with a large, thick cloth.
• When refilling, do not spill any service flu-ids on engine components or on the exhaust system. The spilt service fluids can start a fire.
A WARNING
High voltages in the electrical system can cause electric shocks, burns, serious injuries and death!
• Never short circuit the electric system. The vehicle battery could explode.
• Please note the following guidelines to help reduce the risk of an electric shock and serious Injuries while the engine is running or being started:
-Never touch the electrical wiring of the Ignition system.
A WARNING
There are rotating components in the engine compartment that can cause serious injury.
• Never place your hand near these compo-nents or In the radiator fan. Touching the ro-tary blades can result in serious injuries. The fan Is temperature-controlled and can start automatically, even if the engine has been switched off and the vehicle key has been re-moved from the ignition lock.
• If any work has to be performed when the engine Is started or with the engine running, there is an additional, potentially fatal, safety risk from the rotating parts, such as the drive belts, alternator, radiator fan, etc., and from the high-voltage ignition system. Always be particularly careful.
A WARNING (Continued)
-Always ensure that no body parts, jew-ellery, ties, loose items of clothing or long hair can be caught up in rotating engine components. Before starting work, re-move any jewellery and ties, tie up long hair and pull clothes In tightly to avoid them getting caught In the engine com-partment.
-Always depress the accelerator careful-ly and never without due consideration. The vehicle can start to move even if the handbrake is applied.
• Always ensure that you have not left any objects, such as cleaning cloths and tools, in the engine compartment. Any forgotten items can cause malfunctions, engine damage and fires.
A WARNING
Additional insulating materials such as cov-ers in the engine compartment could disrupt the operation of the engine, cause damage and lead to severe Injuries.
• Never cover the engine with any Insulating materials.
A WARNING
Service fluids and some materials In the en-glne compartment are highly flammable and can cause fires and serious Injuries!
• Never smoke while working on the vehl-cl e.
• Never work near naked flames or sparks .
• Never spill fluids onto the engine. They could Ignite on hot engine components and hence cause injuries.
• Please note the following when carrying out any work on the fuel system or the elec-trlcal system:
-Always disconnect the vehicle battery. Ensure that the vehicle Is unlocked when the vehicle battery Is disconnected as oth-erwlse the anti-theft alarm will be activa-ted.
-Never work in the direct proximity of heating systems, water heaters or any oth-er open flames.
• Always have a fully functional and tested fire extinguisher to hand.
In the engine compartment I 351
...

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When refilling or changing service fluids, please ensure that the correct fluids are added through the correct openings. Incorrect service fluids can cause serious functional problems and engine damage.
r:(ib Service fluids leaks are harmful to the envi-f!f:J ronment. So you should regularly check the ground underneath your vehicle. If there are spots of oil or other fluids on the ground, the vehicle should be inspected by a qualified workshop. Any spilt service fluids must be disposed of properly and with respect to environmental legislation. Preparing the vehicle for working in the engine compartment
1"1'11 First read and observe the Introductory L-.J,::,jJ Information and safety warnings & on page 350.
Checklist
The following steps should always be carried out in the specified order before working In the engine compartment =:-&,:
..( Park the vehicle on a level and stable sur-face.
..! Depress and hold the brake pedal until the engine has stopped.
Apply the handbrake firmly ::-page 269.
Select the neutral position or move the se-lector lever toP =:-page 260 .
..( Stop the engine and remove the key from the ignition =:-page 257.
Opening and closing the bonnet
Fig. 272 The bonnet release lever is located in the driver side footwell.
1"1'11 First read and observe the introductory L-.J,::,,J Information and safety warnings & on page 350.
352 I Cleaning and maintenance
Allow the engine to cool sufficiently.
Children and other people should be kept well away from the engine compartment.
Ensure that the vehicle cannot roll away un-expectedly.
A WARNING
Ignoring any of the Items on this Important safety checklist can lead to severe Injuries.
• Always follow the Instructions In the checklist and observe the general safety pro-cedures. Fig. 273 On the fronl edge of the bonnet: release lever for opening.