2015 VOLKSWAGEN POLO warning

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At outside temperatures lower than around 0°C (+32°F), the opening mechanism cannot always lift the partially opened tailgate
automatically. The tailgate then has to be guided further up by hand.
Closing the tailgate
Fig. 35 Open tailgate: handle recesses for closing the tailgate
First read and observe the introductory information and safety warnings →Introduction 
Closing the tailgate
Grip one of the recesses in the interior trim of the tailgate  → Fig. 35 .
Pull the tailgate down with some force until it engages in the lock.
Pull the tailgate to make sure that it is engaged securely.
Locking the tailgate
The vehicle will be locked again if you do not open one of the doors or the tailgate within a few seconds automatically after unlocking the car. This
function prevents the vehicle from remaining unlocked if the unlocking button is pressed by mistake.
The tailgate can only be locked when it is properly closed and engaged.
The tailgate is also locked by the central locking system.
If the tailgate of a locked vehicle is unlocked using the   button in the vehicle key, it will lock again approximately 20 seconds after
it is closed. The anti-theft alarm is activated immediately after it is closed  → Central locking system   .
If the tailgate is closed but not locked, it will lock automatically once the vehicle reaches a speed of approximately 9 km/h (6 mph).
Serious injuries can occur if the tailgate is unlocked or opened incorrectly or without due care and attention.
It may not always be apparent that the tailgate is unlocked, for example when a loaded luggage carrier is attached to it. If unlocked, the
tailgate may open suddenly while the vehicle is in motion.
WARNING

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Before closing the tailgate, check that the vehicle key is not in the luggage compartment.
 Introduction
This chapter contains information on the following subjects:
 → Opening or closing the windows electrically  
 → Electric windows – functions  
 → Roll-back function for the electric windows  
Additional information and warnings:
Volkswagen information system  → Volkswagen information system  
Infotainment system  → Infotainment system 
Central locking system  → Central locking system  
Cleaning and caring for the vehicle exterior  → Caring for and cleaning the vehicle exterior  
Opening or closing the windows electrically
Serious injuries can occur if the tailgate is closed incorrectly or without due care and attention.
Never leave children playing unattended in or around the vehicle, especially when the tailgate is open. Children could climb into the luggage
compartment and shut the tailgate, thereby trapping themselves inside. Temperatures inside a locked vehicle may reach extremes of heat or
cold, according to season. This could cause serious injuries or illness, or even have fatal consequences.
WARNING
Electric windows
Careless or unsupervised use of the electric windows can cause serious injuries.
The electric windows should only be opened or closed when you are sure that nobody is in their operating area.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. The windows can no longer be opened
in an emergency.
Always take all vehicle keys with you every time you leave the vehicle. The windows can still be operated using the buttons several minutes
after the ignition has been switched off, provided that the driver door and front passenger door are not opened.
When transporting children on the rear bench seat, the rear electric windows should always be deactivated using the safety button so that
they cannot be opened or closed.
WARNING
During sudden rain showers, water can enter the vehicle interior via open windows and cause damage to the vehicle.
NOTICE

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Fig. 36 In the driver door: buttons for the front and rear electric windows with one­touch opening and closing
First read and observe the introductory information and safety warnings →Introduction 
Buttons in the driver door with one-touch opening and closing
Key to  → Fig. 36 :
Buttons for the windows in the front doors.
Buttons for the windows in the rear doors.
Safety button for switching the electric childproof lock on and off.
Opening and closing windows with one-touch opening and closing
FunctionAction
OpeningPress the  button.
ClosingPull the  button.
Stopping the one-touch functionPress or pull the button for the appropriate window again.
The safety switch  → Fig. 36 ③   deactivates the electric window buttons in the rear doors. The yellow
indicator lamp in the button will light up.
The electric windows will only function when the ignition is switched on.
The windows can still be operated using the buttons several minutes after the ignition has been switched off, provided that the driver door and
front passenger door are not opened. If the vehicle key is removed from the ignition lock and the driver door is opened, all electric windows can
be opened or closed by operating and holding the corresponding window button in the driver door. After a few seconds, convenience
opening/closing is started  → Convenience opening and closing   .
Electric windows – functions
First read and observe the introductory information and safety warnings →Introduction 
One-touch opening and closing
One-touch opening and closing makes it possible to fully open and close the windows. The individual buttons do not have to be held down to do
this.
For one-touch closing: pull the button for the appropriate window up briefly into the second position.

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For one-touch opening: press the button for the appropriate window down briefly into the second position.
Stopping the one-touch function: press or pull the button for the appropriate window again.
Restoring one-touch opening and closing
One-touch opening and closing is deactivated if the vehicle battery has been disconnected or discharged while the windows were not fully closed.
The function will have to be reset.
Close all windows and doors.
Pull up the button for the window and hold it in this position for at least one second.
Let go of the button then pull it up again and hold it in this position. One-touch opening and closing is now ready for operation.
The one-touch function can be restored for individual windows or for several windows at the same time.
Convenience opening and closing
The windows can be opened and closed from outside the vehicle using the vehicle key:
Press and hold the locking or unlocking button on the vehicle key. All electric windows will be either opened or closed.
To interrupt this function, let go of the locking or unlocking button.
During convenience closing, first the windows and then the electric panorama sliding/tilting glass roof.
One-touch opening and closing and the roll-back function will not work if there is a fault in the electric windows. Go to a qualified
workshop.
Roll-back function for the electric windows
First read and observe the introductory information and safety warnings →Introduction 
The roll-back function for the electric windows can reduce the risk of injuries when the windows are closing  → . If the one-touch closing
function for a window does not work because it is stiff or is being obstructed, the window will automatically open again.
Check to see why the window has not closed.
Try to close the window again.
Careless or unsupervised use of the electric windows can cause serious injuries.
The electric windows should only be opened or closed when you are sure that nobody is in their operating area.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. The windows can no longer be opened
in an emergency.
Always take all vehicle keys with you every time you leave the vehicle. The windows can still be operated using the buttons several minutes
after the ignition has been switched off, provided that the driver door and front passenger door are not opened.
When transporting children on the rear bench seat, the rear electric windows should always be deactivated using the safety button so that
they cannot be opened or closed.
WARNING

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If the window is again prevented from closing within approximately 10 seconds of the first attempt because it is stiff or obstructed, the
automatic closing function is switched off for approximately 10 seconds.
If the window is still obstructed, the window stops at this point. To close the window without the roll-back function, press the button again
within 10 seconds  → .
Closing the window without the roll-back function
Try to close the window again within approximately 10 seconds by holding the button. The roll-back function will be deactivated for a small
section of the path of the closing window.
If the closing procedure takes longer than approximately 10 seconds, the roll-back function will be reactivated. The window will then stop
again if it is stiff or meets another obstacle.
Please go to a qualified workshop if the window still cannot be closed.
The roll-back function is also activated if the windows are closed using the vehicle key for convenience closing  → Convenience opening
and closing   .
 Introduction
This chapter contains information on the following subjects:
 → Opening and closing the electric panorama sliding/tilting glass roof  
 → Electric panorama sliding/tilting glass roof – function  
 → Roll-back function of the electric panorama sliding/tilting glass roof  
Additional information and warnings:
Infotainment system  → Infotainment system 
Central locking system  → Central locking system  
Roof carrier  → Roof carrier  
Manual opening and closing  → Manual opening and closing  
Closing the electric windows without the roll-back function could lead to severe injuries.
Always take care when closing electric windows.
Ensure that nobody obstructs the path of the electric windows, especially if the roll-back function is not active.
The roll-back function does not prevent fingers or other body parts from being pressed against the window frame and sustaining injury.
WARNING
Electric panorama sliding/tilting glass roof

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If there is a fault in the electric panorama sliding/tilting roof, the roll-back function will not work properly. Go to a qualified workshop
Leaves and other loose objects must be removed from the guide rails of the electric panorama sliding/tilting glass roof at regular intervals,
using a vacuum cleaner or by hand.
Opening and closing the electric panorama sliding/tilting glass roof
Fig. 37 In the roof: turn the switch to open and close
Always take care when using the electric panorama sliding/tilting glass roof; otherwise you could cause accidents or serious injuries.
The electric panorama sliding/tilting glass roof should only be opened or closed when you are sure that nobody is in its operating area.
Always take all vehicle keys with you every time you leave the vehicle.
Never leave children or people requiring assistance alone in the car, particularly if they have access to the vehicle key. Unsupervised use of
the vehicle key can result in the vehicle being locked, the engine being started, the ignition being switched on and the electric panorama
sliding/tilting glass roof being operated.
The electric panorama sliding/tilting glass roof can be operated for a short time after the ignition has been switched off, provided the driver
door or the front passenger door is not opened.
WARNING
In cold conditions, remove any ice and snow from the roof of the vehicle before you open or tilt the electric panorama sliding/tilting glass roof
to avoid the risk of damage.
The electric panorama sliding/tilting glass roof should always be closed before you leave the vehicle or if it starts to rain. Any rain entering
the vehicle when the electric panorama sliding/tilting glass roof is open could cause considerable damage to the electrical system. This can
result in further damage to the vehicle.
NOTICE

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Fig. 38 In the headliner: push the switch to tilt and pull the switch to close
First read and observe the introductory information and safety warnings →Introduction 
The rotary switch must be in the basic position ① before the electric panorama sliding/tilting glass roof can be tilted.
Function → Fig. 37 
and → Fig. 38 
Action
Opening sliding roof completely③Turn the switch past the position ② and hold down until the
glass roof has reached the required position.
Moving sliding roof to convenience position②
Turn the switch to the required position.Setting an intermediate position② to ①
Closing sliding roof completely①
Tilting the tilting roof completely④Push the switch back briefly.
Stopping the one-touch function④ or ⑤Press or pull the switch again briefly.
Closing fully⑤Pull the switch back briefly.
The electric panorama sliding/tilting roof will work only when the ignition has been switched on. The electric panorama sliding/tilting glass roof can
be operated for a short time after the ignition has been switched off, provided the driver door or the front passenger door is not opened.
If the closing procedure has been started, it will be interrupted as soon as the ignition is switched off and the switch for the electric panorama
sliding and tilting glass roof is activated.
If it is not possible to close the electric panorama sliding/tilting glass roof electrically you will have to close it manually. You will not be able to
close the electric panorama sliding/tilting glass roof manually without first removing some vehicle components. Go to a qualified workshop.
Sliding blind
Use the handle at the front near the roof opening to move the sliding blind to the required position.
The convenience position allows sufficient air supply together with low wind noise.
Electric panorama sliding/tilting glass roof – function
First read and observe the introductory information and safety warnings →Introduction 
Convenience opening and closing

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Convenience opening and closing
The electric panorama sliding/tilting glass roof can be opened and closed from the outside with the vehicle key.
Press and hold the locking or unlocking button on the vehicle key. The electric panorama sliding/tilting roof is tilted or closed.
Let go of the lock or unlock button to interrupt this function.
During convenience closing, first the windows and then the electric panorama sliding/tilting glass roof.
A variety of settings related to window operation can be made and adjusted using the button and the and
Opening and closing function buttons  → Menu and system settings (SETUP)   .
The rotary control of the electric panorama sliding/tilting glass roof remains in the last position selected if the roof is closed from outside
the vehicle using convenience closing. It will have to be re-positioned the next time you drive.
In special driving situations, for example, oversteering or understeering, the open electric panorama sliding/tilting glass roof can be
automatically closed to a small gap at speeds of approx. 30 km/h (18 mph).
Roll-back function of the electric panorama sliding/tilting glass roof
First read and observe the introductory information and safety warnings →Introduction 
The roll-back function can reduce the risk of injury when the electric panorama sliding/tilting glass roof is being closed  → . If the electric
panorama sliding/tilting glass roof is not able to close because it is stiff or obstructed, it will automatically open again immediately.
Check why the electric panorama sliding/tilting glass roof has not closed.
Try to close the electric panorama sliding/tilting glass roof again.
If the electric panorama sliding/tilting glass roof is still stiff or obstructed, it stops at this point. Then close the electric panorama sliding/tilting
glass roof without the roll-back function
Closing the electric panorama sliding/tilting glass roof without the roll-back function
Pull the switch  → Fig. 38 ⑤   within approximately 5 seconds after the roll-back function has been triggered and hold it in this position until the
electric panorama sliding/tilting glass roof is closed completely.
The electric panorama sliding/tilting glass roof will then close without the roll-back function.
If the electric panorama sliding/tilting glass roof still cannot be closed, go to a qualified workshop.
If you let go of the switch during the closing procedure, the electric panorama sliding/tilting glass roof will open automatically.
The roll-back function is also active if the windows and electric panorama sliding/tilting glass roof are closed with the vehicle key
 → Convenience opening and closing   .
Closing the electric panorama sliding/tilting glass roof without the roll-back function can cause severe injuries.
Always be careful when closing the electric panorama sliding/tilting glass roof.
Ensure that nobody is obstructing the operating area of the electric panorama sliding/tilting glass roof, especially if the roll-back function is
not active.
The roll-back function does not prevent fingers or other body parts from being pressed against the roof frame and sustaining injury.
WARNING