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Introduction
This chapter contains information on the following subjects:
→ Vehicle key
→ Indicator lamp in the vehicle key
→ Replacing the battery
→ Synchronising the vehicle key
Additional information and warnings:
Settings in the Volkswagen information system → Volkswagen information system
Central locking system → Central locking system
Starting and stopping the engine → Starting and stopping the engine
Consumer information → Consumer information
Manual opening and closing → Manual opening and closing
Vehicle key
Vehicle key set
Swallowing batteries with a diameter of 20 mm, or other button cells, can result in severe or even fatal injuries within a very short period of time.
Always keep the vehicle key, key ring with batteries, spare batteries, round cells and other batteries that are larger than 20 mm out of the
reach of children.
Call for medical help immediately you suspect that someone has swallowed a battery.
DANGER
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
Always take all vehicle keys with you every time you leave the vehicle. Children or third parties could lock the doors and tailgate, start the
engine or switch on the ignition and thus operate electrical equipment, such as the electric windows.
Never leave children or people requiring assistance alone in the vehicle. They could become trapped in the vehicle in an emergency and
may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low temperatures,
according to season. This can cause serious injuries and illness or fatalities, especially for small children.
Never remove the vehicle key from the ignition lock when the vehicle is in motion. The steering lock may be activated and you will no longer
be able to steer the vehicle.
WARNING
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Fig. 22 Vehicle key
First read and observe the introductory information and safety warnings →Introduction
Vehicle key
The key can be used to lock and unlock the car from a distance → Central locking system .
The remote control transmitter and the battery are integrated in the key. The receiver is located in the vehicle interior. The remote control range is
several metres around the vehicle when the battery is fully charged.
If the vehicle cannot be opened and closed using the vehicle key, the vehicle key will have to be re-synchronised → Synchronising the vehicle
key , or the battery in the key replaced → Replacing the battery .
Several vehicle keys can be used.
Opening and closing the key bit
Press button → Fig. 22 ① to release the key bit and open it.
To fold in, press button ① and simultaneously fold in the key bit until it clicks into place.
Replacement key
You will need to quote the vehicle chassis number when ordering a replacement key or additional remote control keys.
Each new key contains a microchip which must be encoded with the data for the vehicle's electronic immobilizer. The vehicle key will not work if it
is not fitted with a microchip, or if the microchip has not been encoded. The same goes for keys that have been cut to fit the vehicle.
New keys or replacement keys are available from Volkswagen dealerships or from qualified workshops and authorised key services that are
qualified to manufacture these vehicle keys.
New and replacement vehicle keys must be synchronised before use. Go to a qualified workshop.
Press the buttons on the key only if the corresponding function is actually needed. Pressing a button when the function is not required
could lead to the vehicle being unlocked unintentionally or the alarm going off. This also applies even when you are not within the effective range.
The function of the vehicle key can be affected temporarily if there is more than one transmitter in the direct vicinity working on the same
frequency (e.g. a two-way radio or mobile telephone).
Obstacles between the key and the vehicle, bad weather conditions and weak batteries can reduce the range of the remote control.
If the buttons on the vehicle key → Fig. 22 or one of the central locking buttons → Central locking system are pressed repeatedly within a
short period of time, the central locking system will switch off briefly to prevent overloading. The vehicle will then be unlocked. Lock the vehicle if
necessary.
Indicator lamp in the vehicle key
Every vehicle key contains electronic components. Protect the key from damage, moisture and excessive vibration.
NOTICE
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Indicator lamp in the vehicle key
Fig. 23 Indicator lamp in the vehicle key
First read and observe the introductory information and safety warnings →Introduction
If a button on the vehicle key is pressed briefly, the indicator lamp → Fig. 23 (arrow) flashes once. The lamp will flash several times if the button
is pressed and held, e.g. convenience opening.
If the indicator lamp in the key does not light up when a button is pressed, the battery in the key should be replaced → Replacing the battery .
Replacing the battery
Fig. 24 Vehicle key: opening the battery compartment
Fig. 25 Vehicle key: removing the battery
First read and observe the introductory information and safety warnings →Introduction
Volkswagen recommends having the battery changed at a Volkswagen dealership or by a qualified workshop.
The battery is located on the rear side of the vehicle key underneath a cover.
Replacing the battery
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Replacing the battery
Fold out the key bit of the vehicle key → Opening and closing the key bit .
Pull up the cover on the rear side of the vehicle key → Fig. 24 in the direction of the arrow → .
Using a suitable thin object, lever the battery out of the battery compartment → Fig. 25 .
Insert the new battery as shown → Fig. 25 and push it into the battery compartment against the direction of the arrow → .
Fit the cover as shown → Fig. 24 and push it onto the vehicle key housing against the direction shown by the arrow until it engages.
Dispose of discharged batteries in accordance with regulations governing the protection of the environment.
The battery in the vehicle key may contain perchlorate. Please comply with any legal requirements and regulations when handling and
disposing of these batteries.
Synchronising the vehicle key
First read and observe the introductory information and safety warnings →Introduction
It may no longer be possible to lock or unlock the vehicle with the remote control if the button is pressed repeatedly outside of the
effective range of the vehicle key. If this is the case, the vehicle key should be re-synchronised as follows:
Fold out the key bit of the vehicle key → Opening and closing the key bit .
Press the button on the vehicle key. Remain standing close to the vehicle.
Unlock the vehicle with the key bit within one minute. The synchronisation process is complete.
Fold in the key bit of the vehicle key.
Introduction
This chapter contains information on the following subjects:
→ Indicator lamp
→ Description of the central locking system
→ Locking and unlocking the vehicle from the outside
→ Locking and unlocking the vehicle from the inside
→ SAFELOCK mechanism
→ Anti-theft alarm
→ Interior monitoring system and anti-tow alarm
The central locking system will only work correctly when all doors and the tailgate are properly closed. The vehicle cannot be locked with the key
if the driver door is open.
If the vehicle is unlocked and not used for a long time (e.g. in your own garage) the vehicle battery could discharge or the engine may not start.
The vehicle key can be damaged if the battery is not changed properly.
Unsuitable batteries can damage the vehicle key. Replace discharged batteries only with new batteries of the same voltage rating, size and
specification.
Make sure that the battery is fitted the right way round.
NOTICE
Central locking system
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Additional information and warnings:
Exterior views → Exterior views
Infotainment system → Infotainment system
Vehicle key set → Vehicle key set
Doors → Doors
Tailgate → Tailgate
Electric windows → Electric windows
Electric panorama sliding/tilting roof → Electric panorama sliding/tilting glass roof
Mirrors → Mirrors
Towing a trailer → Towing a trailer
Cleaning and caring for the vehicle exterior → Caring for and cleaning the vehicle exterior
Manual opening and closing → Manual opening and closing
Indicator lamp
First read and observe the introductory information and safety warnings →Introduction
The central locking system indicator lamp is located in the driver door → Vehicle interior .
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm and a SAFELOCK mechanism → SAFELOCK mechanism .
After locking the vehicleMeaning
Without anti-theft alarmWith anti-theft alarm and
SAFELOCK mechanism
A red LED flashes for approximately 2 seconds, firstly at short
intervals and then more slowly.Vehicle is locked.Vehicle is locked and SAFELOCK is
activated.
A red LED flashes for approximately 2 seconds and then goes
out. The light starts to flash again after approximately 30
seconds.
–Vehicle is locked and SAFELOCK is
deactivated.
A red LED flashes for approximately 2 seconds in short
Improper use of the central locking system could lead to serious injury.
The central locking system locks all doors. Locking the vehicle from the inside can prevent accidental opening of the doors and unauthorised
persons from entering the vehicle. However, locked doors can delay assistance to passengers inside the vehicle in the event of an accident
or emergency.
Never leave children or people requiring assistance alone in the vehicle. All doors can be locked from the inside using the central locking
button. This may mean that people lock themselves in the vehicle. People locked in the vehicle may be subjected to very high or very low
temperatures.
Temperatures inside a locked vehicle may reach extremes of heat or cold, according to season. This can cause serious injuries and illness
or fatalities, especially to small children.
Never leave anyone inside a locked vehicle. People in the vehicle could become trapped in an emergency and may not be able to get
themselves to safety.
WARNING
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intervals. The lamp will then light up without interruption for
approximately 30 seconds.
Fault in the locking system. Go
to a qualified workshop.
Fault in the locking system. Go to a qualified
workshop.
Description of the central locking system
First read and observe the introductory information and safety warnings →Introduction
The central locking system enables you to lock or unlock all the doors, the tailgate and tank flap from one central point:
From outside the vehicle with the vehicle key → Locking and unlocking the vehicle from the outside .
From inside the vehicle with the central locking button → Locking and unlocking the vehicle from the inside .
Certain central locking functions can be activated or deactivated in the infotainment system using the button and the and
Opening and closing function buttons → Menu and system settings (SETUP) , or the vehicle can be taken to a qualified workshop.
The doors, the tailgate and the tank flap can be locked or unlocked manually if the vehicle key or central locking system fails → Manual opening
and closing .
Automatic locking (Auto Lock)
The vehicle may lock itself automatically at speeds of approximately 15 km/h (10 mph) and above → Menu and system settings (SETUP) . The
indicator lamp in the central locking button will light up yellow when the vehicle is locked → Fig. 28 .
Automatic unlocking (Auto Unlock)
In some cases, the vehicle automatically unlocks all doors and the tailgate. This will happen in any of the following situations → Menu and system
settings (SETUP) .
The vehicle is at a standstill and the vehicle key has been removed.
In vehicles with an automatic gearbox: the selector lever is in position P and the ignition has been switched off.
In an accident, when airbags have triggered → Manual opening and closing .
Automatic unlocking gives emergency response crew access to the vehicle.
If the buttons on the vehicle key → Fig. 26 or → Fig. 27 or one of the central locking buttons → Fig. 28 are pressed repeatedly within a
short period of time, the central locking system will switch off briefly to prevent overloading. The vehicle is then unlocked for approximately 30
seconds. If the doors or the tailgate are not opened during this time the vehicle will lock again automatically.
Locking and unlocking the vehicle from the outside
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE
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Fig. 26 Buttons on the vehicle key
Fig. 27 Mechanical vehicle key
First read and observe the introductory information and safety warnings →Introduction
FunctionButtons to be used in the vehicle key → Fig. 26 Action to be followed with key in the lock cylinder
→ Fig. 26 or → Fig. 27
Unlocking the
vehicle.
Press the button. Press and hold for convenience
opening.
Insert the vehicle key in the driver door lock cylinder and turn
anticlockwise. Turn and hold for convenience opening.
Locking the
vehicle.
Press the button. Press and hold for convenience
closing. In vehicles with a SAFELOCK mechanism, press
the button once to lock the vehicle using the
SAFELOCK mechanism → SAFELOCK mechanism .
Press the button twice to lock the vehicle without the
SAFELOCK mechanism.
Insert the vehicle key in the driver door lock cylinder and turn
clockwise. Turn and hold for convenience closing.
Unlocking the
tailgate.Press the button → Tailgate .Insert the vehicle key in the driver door lock cylinder and turn
anticlockwise.
Please note: depending on the central locking function that has been set in the infotainment system, all of the doors and the tailgate may only be
unlocked when the button is pressed twice → Menu and system settings (SETUP) .
The vehicle key will lock or unlock the vehicle only when the battery has enough power and the key is located within a few metres of the vehicle.
When the vehicle is locked, all turn signals will flash once as confirmation.
When the vehicle is unlocked, all turn signals will flash twice as confirmation.
If the turn signals do not flash as confirmation when the vehicle has been locked, at least one of the doors or the tailgate is not closed.
The vehicle cannot be locked using the vehicle key if the driver door is still open. The vehicle will lock again automatically within a few seconds of
being unlocked if you do not open one of the doors or the tailgate. This function prevents the vehicle from remaining unlocked if the unlocking
button is pressed by mistake.
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Convenience opening and closing
See: Electric windows – Functions → Electric windows .
See: Function of the electric panorama sliding/tilting roof → Electric panorama sliding/tilting glass roof .
Depending on the mirror function set in the infotainment system, the exterior mirrors fold out again when the vehicle is unlocked using the
button → Mirrors .
Locking and unlocking the vehicle from the inside
Fig. 28 In the driver door: central locking button
First read and observe the introductory information and safety warnings →Introduction
Press the → Fig. 28 button:
Unlocks the vehicle.
Locks the vehicle.
The central locking button functions with the ignition switched on or off only when all doors are closed.
If the vehicle has been locked with the vehicle key, the central locking button does not work.
Please note the following when using the central locking button to lock the vehicle:
The indicator lamp in the → Fig. 28 button lights up yellow when all doors are closed and locked.
In vehicles with SAFELOCK mechanism: the SAFELOCK mechanism is not activated → SAFELOCK mechanism .
The anti-theft alarm will not be activated.
It is not possible to open the doors or tailgate from the outside, for instance when stopped at traffic lights.
The doors can be unlocked and opened from the inside by pulling the door release handle. The indicator lamp in all doors switches off.
You may have to pull the door release lever more than once. The unopened doors and tailgate remain locked and cannot be opened from the
outside.
In some cases, the vehicle automatically unlocks all doors and the tailgate → Menu and system settings (SETUP) when:
The button is pressed → Fig. 28 .
The vehicle comes to a standstill and the vehicle key is removed.
A vehicle door is opened depending on the menu settings in the infotainment system → Menu and system settings (SETUP) .
SAFELOCK mechanism