2015 MERCEDES-BENZ SPRINTER key

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Stowage spaces and stowage com-
partments
Important safety notes
G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung
around, thus striking vehicle occupants.
There is a risk of injury, especially when brak- ing or abruptly changing directions.
R Always store objects so that they cannot be
flung around in these or in similar situa-
tions.
R Always make sure that objects do not pro-
trude from stowage compartments, parcel
nets or stowage nets.
R Close lockable stowage compartments
while driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the trunk.
In addition, observe the information in the
"Loading guidelines" section (Y page 240). Glove box
Glove box (example: glove box with a lockable lid)
0047 Unlocked
0048 Locked
0087 Glove box handle
You can lock and unlock the glove box using
the mechanical or folding key.
X To open: unlock the glove box lid if neces-
sary.
X Pull glove box handle 0087in the direction of
the arrow. 0085
Card holder
0083 Pen holder
X To close: fold the glove box up and press it
until it engages. 230
Stowage spaces and stowage compartmentsStowing and features

In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unsupervised in the vehicle. X
To use the cigarette lighter: turn the key
to position 1in the ignition lock.
X Press in cigarette lighter 0043.
The cigarette lighter will pop out automati- cally when the heating element is red-hot.
X Pull the cigarette lighter out of the socket
by its handle. 12 V socket
Socket on the lower section of the center console
0043 12 V socket (25 A) The 12 V sockets for accessories are:
R
on the lower section of the center console
(12 V, 25 A)
R on the inside of the driver's seat frame
(12 V, 15 A)
R in the respective corner trim next to the
rear doors in the passenger compartment
(12 V, 15 A)
R in the cargo compartment next to the left
rear door (12 V, 15 A)
You can use the 12 V sockets (15 A) for
accessories with a maximum power con-
sumption of 180 W. Youcan connect acces-
sories with a maximum power consumption
of 300 Wto the 12 V socket (25 A) on the
lower section of the center console.
i The sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running, the battery will discharge. Mobile phone
Important safety notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving when operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 fee t(approximately
14 m) every second. 236
Mobile phoneStowing and features

You and others can suffer health-related dam-
age through electromagnetic radiation. By
using an exterior antenna, a possible health
risk caused by electromagnetic fields, as dis-cussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
We recommend the use of an approved exte-
rior antenna for operating the mobile phone.
Only in this way can optimal mobile phone
reception quality in the vehicle be ensured
and mutual interference between the vehicle
electronics and mobile phones minimized.
Observe the legal requirements for each indi- vidual country. Mobile phone pre-installation
The mobile phone pre-installation includes a
hands-free system integrated into the vehi-
cle. The microphone for the hands-free sys-
tem is installed in the overhead control panel or in the overhead stowage compartment
together with the front interior light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter acces-
sories include brackets for various mobile
phone models.
i Mobile phone brackets which are availa-
ble from various manufacturers on the
open market are not compatible with the
Sprinter telephone system. You can recog- nize suitable holders for your mobile phoneby the imprinted star and the B6 spare part
number on the back of the bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone pre-instal-
lation.
i The mobile phone battery is charged
depending on the condition of charge and
the position of the key in the ignition lock.
The mobile phone display indicates the
charging process. Additional communications equip-
ment
Important safety notes
G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicleis stationary.
You must observe the legal requirements for
the country in which you are currently driving when operating mobile communication
equipment.
Please remember, a navigation system does
not supply information on the load-bearing
capacity of bridges or the overhead clearance
of underpasses. The driver remains responsi- ble for safety at all times.
You and others can suffer health-related dam-
age through electromagnetic radiation. By
using an exterior antenna, a possible health
risk caused by electromagnetic fields, as dis- cussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
You will find information on installing electri-
cal or electronic equipment in the “Vehicle
electronics” section (Y page 316). Installation for PND mobile navigation
devices
You can secure a personal navigation device
(Personal Navigation Device PND) using a
commercially available adapter. Additional communications equipment
237Stowing and features Z

Overview of the engine compartment
Example: engine
0043
Coolant expansion tank cap
(Ypage 253)
0044 DEF filler neck cap 4
(Y page 148)
0087 Engine oil filler neck cap (Y page 250)
0085 Brake fluid expansion tank cap
(Ypage 254)
0083 Washer fluid reservoir cap (Y page 255)
Regularly check the fluid level and the assem- bly for leaks. If you detect fluid loss, e.g. oil
flecks on the vehicle parking space, consult a qualified specialist workshop immediately. Engine oil
General notes !
Engine oil gets dirty in the course of oper-
ation and its quality and volume are gradu- ally diminished. Regularly check the oil
level, and top up or have it replaced as nee-
ded.
Observe the information on engine oils and oil
consumption in the "Technical data" section
(Y page 322).
You can check the oil level in the engine:
R on the display of the on-board computer
R with the oil dipstick Checking the oil level shown in the dis-
play If at extremely low temperatures no engine oil
level is displayed after 5 minutes, repeat the
engine oil level check after another
5 minutes.
If an oil level reading is still not displayed,
check the engine oil level with the dipstick
(Y page 251). Have the engine oil level
checked at a qualified specialist workshop.
Only check the oil level when the engine is at
normal operating temperature.
X Park the vehicle on a level surface.
X Switch off the engine.
X Wait 5 minutes.
X Turn the key to position 2in the ignition
lock.
The display is activated.
X Vehicles without steering wheel but-
tons: press the 0079menu button on the
instrument cluster (Y page 34) repeatedly
until the display shows the 00AFsymbol.
The --:--
--:-- display message appears in the
display while the engine oil level measure-
ment is running.
X Vehicles with steering wheel buttons:
press the 0098service button on the instru-
ment cluster (Y page 34).
The 00B2 Engine Engine oil
oillevel
level Measuring
Measuring
in progress
in progress display message appears in
the display while the engine oil level meas-
urement is in progress.
Display message for vehicles without
steering-wheel buttons: the display may
show the following messages after the engine oil level measurement. 00AF Action
OK OK X
Do not add oil. 4
For Cargo Van/Passenger Van only 250
Engine compartmentMaintenance and care

– 1.0 qts
– 1.0 qts X
Add the amount of oil
shown (Y page 252).
X Check the engine oil level
again after a few minutes. – 1.5 qts – 1.5 qts
– 2.0 qts
– 2.0 qts
HI
HI The oil level is too high.
X Have excess oil removed. Measurement units in the display:
R qts
qts USA only
R ltr
ltr Canada only
Display message for vehicles with steer-
ing-wheel buttons: the display may show
the following messages after the engine oil
level measurement. 00AF Action
Engine
Engine
oil level oil level
OK OK X
Do not add oil. Engine
Engine
oil Add oil Add
1.0 quart 1.0 quart X
Add the amount of oil
shown (Y page 252).
X Check the engine oil level
again after a few minutes. Engine Engine
oil Add oil Add
1.5 1.5
quarts
quarts Engine
Engine
oil Add oil Add
2.0 2.0
quarts
quarts Engine
Engine
oil level oil level
Reduce Reduce
oil level oil level The oil level is too high.
X Have excess oil removed. Eng. oil
Eng. oil
lev. Turn lev. Turn
ignition ignition
on for on for
level level X
Turn the key to position 2
in the ignition lock. Observe
Observe
wait. wait.
period period X
Repeat the engine oil
measurement after about
5 minutes if the engine is
at normal operating tem-
perature.
X Repeat the engine oil
measurement after about
30 minutes if the engine is
not at normal operating
temperature. Engine Engine
oil level oil level
Not when Not when
eng. run‐ eng. run‐
ning ning X
Switch off the engine
when it is at normal oper-
ating temperature and
wait approximately
5 minutes before measur- ing the engine oil level. Measurement units in the display:
R qts qts USA only
R ltr
ltr Canada only
Checking the oil level using the oil dip-
stick Example: 4-cylinder diesel engine Engine compartment
251Maintenance and care Z

X
Turn the key to position 2in the ignition
lock.
X Open drain plug 0044immediately until the
water/fuel mixture flows out of drain
hose 0043.
X Screw in drain plug 0044as soon as approx-
imately 0.2 US quarts(0.2 liters) of the
water/fuel mixture have been collected.
The electrical fuel pump automatically halts
the flow of the water/fuel mixture after
30 seconds.
X After draining, turn the key back to posi-
tion 0in the ignition lock.
X Dispose of the collected water/fuel mix-
ture in an environmentally responsible
manner, e.g. at a qualified specialist work-
shop.
X Check drain plug 0044. The drain plug must
be closed.
When the engine is running and drain
hose 0044is open, fuel is lost through drain
hose 0043.
X Close the hood (Y page 249).
If the 00B8 indicator lamp does not go out
after draining:
X Drain the fuel filter again.
X If the 00B8 indicator lamp does not go out
after draining for the second time, have the
cause checked immediately at a qualified
specialist workshop. Vehicle interior
Air filter for the rear-compartment air
conditioning
! Regularly check the air filters for visible
dirt. Clean or replace a dirty filter mat. The
dirt may otherwise lead to damage to the
air-conditioning system. Filter magazine, located on the roof in the rear
compartment
An increased amount of sand or dust may
collect in the air filter of the rear-compart-
ment air conditioning when you drive on dusty
or sandy roads.
X To remove the filter mat: carefully pry
cover 0043out of recesses 0044and remove.
X Remove the filter mat from the air duct.
X To clean the filter mat: wash the dirty fil-
ter mat with clear water.
X Leave the filter mat to dry.
i The filter mat must not be cleaned or dried
in a machine.
X To install the filter mat: insert the filter
mat into the air duct.
X Replace and engage cover 0043. Maintenance
General notes
H
Environmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths and care products in an environmentally 256
MaintenanceMaintenance and care

Service due date has been exceeded
Vehicles with steering wheel buttons:
if
you have missed the service due date, one of
the following messages appears in the display and warning tone also sounds.
R 0099 Service A overdue by ... days Service A overdue by ... days
R 0099 Service
Service A
Aoverdue
overdue by
by...
... km
km(kmkm)
Vehicles without steering wheel buttons:
if you have missed the service due date, the
0099 or009A symbol for the service flashes
for 10 seconds after the ignition is switched
on. A minus sign also appears in front of the
service due date.
Calling up the service due date X
Turn the key to position 2in the ignition
lock.
The display is activated.
Vehicles without steering wheel buttons X Press the 0079menu button on the instru-
ment cluster repeatedly until the 0099or
009A symbol for the service appears in the
display.
Additionally, you will see the remaining dis-
tance in miles (mi mi) or kilometers ( km km) or the
remaining time in days ( d
d).
Vehicles with steering wheel buttons
X Press the 0080or007F button on the steer-
ing wheel until the standard display
(Y page 187) appears in the display.
X Press the 0041or0068 button on the steer-
ing wheel repeatedly until the service mes-
sage appears in the display, for example:
R 0099 Service A due in ... days
Service A due in ... days
R 0099 Service A due in ... km Service A due in ... km (kmkm) Battery
Important safety notes
Work on the battery, e.g. removing or instal-
ling, requires specialist knowledge and the
use of special tools. Therefore, always have work on the battery carried out at a qualified
specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, ABS (anti-lock braking system) or ESP ®
(Electronic Stability Program). The operating
safety of your vehicle may be restricted. You
could lose control of the vehicle, for example:
R braking
R in the event of abrupt steering maneuver
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
Further information can be found under "ABS"
(Y page 57) and under "ESP ®
" (Y page 59). G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is
jump-started.
Always make sure that neither you nor the
battery are electrostatically charged. Electro- static charging results, for example, from:
R wearing synthetic clothing
R friction between clothing and the seat 258
BatteryMaintenance and care

R
dragging or pushing the battery across car-
pet flooring or any other synthetic materi-
als
R rubbing the battery with cloths or towels.
Comply with the following safety precautions
and take protective measures when handling
batteries. Risk of explosion. Explosive oxy-
hydrogen is produced when bat-
teries are being charged. Only
charge batteries in well-ventilated
areas. Fire, open flames and smoking are
therefore prohibited when work-
ing on the battery. Avoid creating
sparks. Battery acid is caustic. Avoid con-
tact with the skin, eyes or clothing. Wear acid-proof protective gloves.
If skin or clothes are splashed with
acid, neutralize the splashes
immediately with soapy water or
an acid neutralizer, and then clean the affected areas with water.
Consult a doctor if necessary. Wear eye protection. When mixing
water and acid, the liquid can
splash into your eyes. Rinse acid
splashes to the eyes immediately
with clean water and contact a
doctor immediately. Keep children at a safe distance.
Children are not able to assess the
dangers posed by batteries and
acid. When handling batteries, observe
the safety precautions and special
protective measures contained in
this Operator's Manual. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
Observe the following notes:
R Recharge the battery more frequently, if
you:
- predominantly drive short distances
- predominantly drive at low outside tem-
peratures
- park the vehicle longer than
three weeks
In order for the batteries to achieve their
maximum possible service life, they must
always be sufficiently charged.
R When you park the vehicle, remove the key
if you do not require any electrical consum- ers. The vehicle will then use very little
energy, thus conserving battery power.
R When replacing a battery, only use batter-
ies that are recommended for use in
Sprinter vehicles.
R Have the battery removed at a qualified
specialist workshop.
R If you leave your vehicle parked your vehi-
cle longer than three weeks:
- consult a qualified specialist workshop
or
- switch off the power supply using the
battery main switch (Y page 137) or
- disconnect the batteries (Y page 260).
Otherwise, you need to check the battery's condition of charge every three weeks,
since standby power consumption can
drain the battery. If the battery voltage is
lower than 12.2 V, the battery must be
charged. Otherwise, the battery may be
damaged by exhaustive discharging. Battery
259Maintenance and care Z