Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 488). !
When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD func- tion is activated, the vehicle brakes auto-
matically in certain situations. To avoid
damage to the vehicle, deactivate these
systems in the following or similar situa-
tions:
R when towing the vehicle
R in the car wash
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Secure the tow rope or tow bar to the
towing eye only. Otherwise, the vehicle
could become damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Shift the automatic transmission to
Nand
do not open the driver's or front passeng-
er's door during towing. The automatic
transmission may otherwise shift to posi-
tion P, which could damage the transmis-
sion.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be raised and transported.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam- age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed. Towing and tow-starting
435Roadside Assistance Z
If the automatic transmission cannot be shif-
ted to position N, have the vehicle transpor-
ted on a transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(Y page 98). You could otherwise be locked
out when pushing or towing the vehicle.
Hybrid vehicles:
Hybrid vehicles may not be towed away but
only transported if:
R the multifunction display is not working or
R the ~ Malfunction
Malfunction display message
appears in the multifunction display
If the vehicle is in a dangerous area, it can be towed out of that area with both axles on the
ground. In this case, the towing distance may
not be greater than 50 mand must not exceed
a towing speed of 10 km/h. For longer dis-
tances, have the vehicle loaded and trans-
ported. Installing/removing the towing eye
Installing the towing eye The brackets for the screw-in towing eyes are
located in the bumpers. They are at the rear
and at the front, under covers :.
X Remove the towing eye from the vehicle
tool kit/stowage tray (Y page 422).
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw in the towing eye clockwise as far as
it will go and tighten it.
Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit/
stowage tray. Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 435). 436
Towing and tow-startingRoadside Assistance
The automatic transmission automatically
shifts to position
Pwhen you open the driver's
or front-passenger door or when you remove the SmartKey from the ignition lock.
In order to ensure that the automatic trans-
mission stays in position Nwhen towing the
vehicle, you must observe the following
points:
X You must use the SmartKey instead of the
Start/Stop button (Y page 189).
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in posi-
tion 0.
X Turn the SmartKey to position 2in the igni-
tion lock.
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the electric parking brake.
X Leave the SmartKey in position 2in the
ignition lock.
X Switch on the hazard warning lamps
(Y page 152).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
tion switch, the hazard warning lamp starts
flashing again. Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be
towed with the rear axle raised.
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system. !
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa-
ded up and transported.
X Switch on the hazard warning lamps
(Y page 152).
X Bring the front wheels into the straight-
ahead position.
X If necessary, turn the SmartKey in the igni-
tion lock to position 0and remove the
SmartKey from the ignition lock.
X Take the SmartKey with you when you leave
the vehicle.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 435). Transporting the vehicle
Hybrid vehicles: transportation of the vehi-
cle should only be carried out by professional
recovery companies.
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
X Turn the SmartKey to position 2in the igni-
tion lock.
X Shift the automatic transmission to posi-
tion N.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to posi-
tion P. Towing and tow-starting
437Roadside Assistance Z
X
Turn the SmartKey to position 0in the igni-
tion lock and remove it.
X Secure the vehicle. Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa- ded up and transported.
If the vehicle's transmission, front, or rear
axle is damaged, have the vehicle transported
on a truck or trailer.
In the event of damage to the electrical
system: if the battery is defective, the auto-
matic transmission will be locked in position
P. To shift the automatic transmission to posi-
tion N, you must provide power to the vehi-
cle's electrical system in the same way as
when jump-starting (Y page 432).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
i Information on "Jump-starting"
(Y page 432). Fuses
Important safety notes
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury. Always replace faulty fuses with the specified
new fuses having the correct amperage.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed in the fuse allocation chart.
The fuse allocation chart is on the fuse box in
the trunk (Y page 440).
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. an authorized
Mercedes-Benz Center.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or sys-
tems could be damaged.
The fuses in your vehicle serve to close down faulty circuits. If a fuse blows, all the compo- nents on the circuit and their functions stop
operating. Before changing a fuse
X Secure the vehicle against rolling away
(Y page 220).
X Switch off all electrical consumers.
X Make sure that the ignition is switched off
(Y page 189).
or
X When using the SmartKey, turn the Smart-
Key to position 0in the ignition lock and
remove it (Y page 189).
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
R Fuse box on the driver's side of the dash-
board
R Fuse box in the front-passenger footwell 438
FusesRoadside Assistance
X
Use a dry cloth to remove any moisture
from the fuse box.
X Undo screws =on the fuse box.
X Remove fuse box cover ?forwards.
X To close: check whether the seal is lying
correctly in cover ?.
X Insert cover ?at the rear of the fuse box
into the retainer.
X Fold down cover ?of the fuse box and
tighten screws =.
X Insert cover ;and secure with retaining
clamps :.
X Close the hood. Fuse box in the trunk
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture seeping in or dirt could otherwise impair
the operation of the fuses. Example: S‑Class MAYBACH X
Open the trunk lid.
X To open: release cover :at the top right
and left-hand sides with a flat object.
X Open cover :downwards in the direction
of the arrow.
i The fuse allocation chart is located in a
recess at the side of the fuse box. You can find the corresponding fuse rating and fuse
type on the fuse allocation chart. Engine emergency off
If the engine cannot be switched off as descri- bed, observe the following procedure:
X Take the fuse allocation chart from the fuse
box in the trunk (Y page 440).
X Search for “Emergency engine shutdown”
in the fuse allocation chart.
X Remove the fuses listed under "Emergency
engine shutdown". 440
FusesRoadside Assistance
Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 29). Important safety notes
G
WARNING
If wheels and tires of the wrong size are used, the wheel brakes or suspension components
may be damaged. There is a risk of an acci-
dent.
Always replace wheels and tires with those
that fulfill the specifications of the original
part.
When replacing wheels, make sure to use the
correct:
R designation
R model
When replacing tires, make sure to use the
correct:
R designation
R manufacturer
R model G
WARNING
A flat tire severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of accident.
Tires without run-flat characteristics:
R do not drive with a flat tire.
R immediately replace the flat tire with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop. Tires with run-flat characteristics:
R pay attention to the information and warn-
ing notices on MOExtended tires (tires with
run-flat characteristics).
Accessories that are not approved for your
vehicle by Mercedes-Benz or that are not
being used correctly can impair operating
safety.
Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and inquire about:
R suitability
R legal stipulations
R factory recommendations
Information on the dimensions and types of
wheels and tires for your vehicle can be found in the "Wheel/tire combinations" section
(Y page 471).
Information on air pressure for the tires on
your vehicle can be found:
R on the vehicle's Tire and Loading Informa-
tion placard on the B-pillar (Y page 453)
R on the tire pressure label on the fuel filler
flap (Y page 207)
R under "Tire pressure" (Y page 445) Operation
Information on driving
If the vehicle is heavily loaded, check the tire pressures and correct them if necessary.
While driving, pay attention to vibrations,
noises and unusual handling characteristics,
e.g. pulling to one side. This may indicate that the wheels or tires are damaged. If you sus-
pect that a tire is defective, reduce your
speed immediately. Stop the vehicle as soon
as possible to check the wheels and tires for
damage. Hidden tire damage could also be
causing the unusual handling characteristics.
If you find no signs of damage, have the tires and wheels checked at a qualified specialist
workshop. 442
OperationWheels and tires
When parking your vehicle, make sure that
the tires do not get deformed by the curb or
other obstacles. If it is necessary to drive over
curbs, speed humps or similar elevations, try to do so slowly and at an obtuse angle. Oth-
erwise, the tires, particularly the sidewalls,
may be damaged. Regular checking of wheels and tires
G
WARNING
Damaged tires can cause tire inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tires regularly for signs of damage
and replace any damaged tires immediately.
Regularly check the wheels and tires of your
vehicle for damage at least once a month, as well as after driving off-road or on rough
roads. Damaged wheels can cause a loss of
tire pressure. Pay particular attention to dam-
age such as:
R cuts in the tires
R punctures
R tears in the tires
R bulges on tires
R deformation or severe corrosion on wheels
Regularly check the tire tread depth and the
condition of the tread across the whole width of the tire (Y page 443). If necessary, turn the
front wheels to full lock in order to inspect the
inner side of the tire surface.
All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not
mount anything onto the valve other than the standard valve cap or other valve caps
approved by Mercedes-Benz for your vehicle.
Do not use any other valve caps or systems,
e.g. tire pressure monitoring systems.
Regularly check the pressure of all the tires
particularly prior to long trips. Adjust the tire pressure as necessary (Y page 445).The service life of tires depends, among other
things, on the following factors:
R Driving style
R Tire pressure
R Distance covered Notes on tire tread
G
WARNING
Insufficient tire tread will reduce tire traction.
The tire is no longer able to dissipate water.
This means that on wet road surfaces, the risk of hydroplaning increases, in particular where speed is not adapted to suit the driving con-
ditions. There is a risk of accident.
If the tire pressure is too high or too low, tires
may exhibit different levels of wear at differ-
ent locations on the tire tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tires.
Minimum tire tread depth for:
R Summer tires: âin (3 mm)
R M+S tires: ãin (4 mm)
For safety reasons, replace the tires before
the legally prescribed limit for the minimum
tire tread depth is reached. Bar indicator
:for tread wear is integrated
into the tire tread.
Treadwear indicators (TWI) are required by
law. Six indicators are positioned on the tire
tread. They are visible once a tread depth of
approximately áin (1.6 mm) has been Operation
443Wheels and tires Z
reached. If this is the case, the tire is so worn
that it must be replaced. Selecting, mounting and replacing
tires
R Only mount tires and wheels of the same
type and make.
Exception: it is permissible to install a dif-
ferent type or make in the event of a flat
tire. Observe the "MOExtended tires (tires
with run-flat characteristics" section
(Y page 423).
R Only mount tires of the correct size onto
the wheels.
R Break in new tires at moderate speeds for
the first 60 miles (100 km). They only reach
their full performance after this distance.
R Do not drive with tires which have too little
tread depth, as this significantly reduces
the traction on wet roads (hydroplaning).
R Replace the tires after six years at the lat-
est, regardless of wear. MOExtended tires (tires with run-flat
properties)
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires.
MOExtended tires may only be used in con-
junction with an active tire pressure loss
warning system or with an active tire pressure monitor and on wheels specifically tested by
Mercedes-Benz.
Notes on driving with MOExtended tires with
a flat tire (Y page 423).
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires. A TIREFIT kit can be obtained from a quali-
fied specialist workshop. Winter operation
General notes
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 465). Driving with summer tires
At temperatures below 45 ‡(+7 †), summer
tires lose elasticity and therefore traction and braking power. Change the tires on your vehi-cle to M+S tires. Using summer tires at very
cold temperatures could cause cracks to
form, thereby damaging the tires perma-
nently. Mercedes-Benz cannot accept
responsibility for this type of damage. G
WARNING
Damaged tires can cause tire inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tires regularly for signs of damage
and replace any damaged tires immediately. M+S tires
G
WARNING
M+S tires with a tire tread depth of less than
ã in (4 mm) are not suitable for use in winter
and do not provide sufficient traction. There is
a risk of an accident.
M+S tires with a tread depth of less than ãin
(4 mm) must be replaced immediately.
At temperatures below 45 ‡(+7 †), use win-
ter tires or all-season tires. Both types of tire are identified by the M+S marking.
Only winter tires bearing the isnowflake
symbol in addition to the M+S marking pro-
vide the best possible grip in wintry road con- 444
Winter operationWheels and tires