should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Cleaning the windows G
WARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol- vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage to electronic components.
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
product that is recommended and
approved by Mercedes-Benz.
Cleaning wiper blades G
WARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades. !
Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
X Fold the windshield wiper arms away from
the windshield (Y page 158).
X Carefully clean the wiper blades with a
damp cloth.
X Fold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Clean the plastic lenses of the exterior
lights with a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or cleaning cloths.
Mirror turn signals !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors !
If you clean the sensors with a power
washer, make sure that you keep a dis-
tance of at least 11.8 in (30 cm) between Care
415Maintenance and care Z
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment manufac-
turer. X
Clean sensors :of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the rear view camera !
Do not clean the camera lens and the area
around the rear view camera with a power
washer. X
Make sure that the vehicle is stationary and
that the SmartKey is in position 2in the
ignition lock.
X To open the cover of the rear view cam-
era: with COMAND activated call up the
vehicle menu: press the Ñbutton. X
To switch to the menu bar: slide ¬the
controller.
X To select System Settings System Settings: turn and
press the controller.
X To select Rear View Camera
Rear View Camera : turn and
press the controller.
X To select Open Camera Cover
Open Camera Cover: turn and
press the controller.
The rear view camera cover opens.
X To clean the rear view camera: use clear
water and a soft cloth to clean camera
lens :.
Cleaning the 360° camera !
Do not clean the camera lens and the area
around the 360° camera with a power
washer.360 X
Make sure that the vehicle is stationary and
that the SmartKey is in position 2in the
ignition lock.
X To open the cover of the 360° camera:
with COMAND activated, call up the vehicle
menu: press the Ñbutton.
X To switch to the menu bar: slide ¬the
controller.
X To select System Settings
System Settings: turn and
press the controller.
X To select the 360° 360°Camera
Camera : turn and press
the controller. 416
CareMaintenance and care
X
To select Open Camera Cover
Open Camera Cover: turn and
press the controller.
The cover of the 360° camera opens.
X To clean the 360° camera: clean camera
lens :with clean water and a soft cloth.
If you drive at speeds above 20 mph
(30 km/h) or with the SmartKey in position 0
or 1in the ignition lock, the cover of the 360°
camera closes automatically.
Cleaning the exhaust pipes G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win- ter and after washing.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household clean-
ing agents These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfiber cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fiber cloth.
Cleaning Night and Day View Assist Cleaning the camera behind the wind-
shield
! Never clean the camera lens. When clean-
ing the field of vision of the driving systems,
make sure that you do not spray glass
cleaner on the camera lens. If the camera
lens is dirty, visit a qualified specialist work- shop. X
Fold down the camera cover by recess :. Care
417Maintenance and care Z
The tire-change tool kit is kept in a tray in the
stowage well under the trunk floor.
X Open the trunk lid.
X Lift the trunk floor upwards (Y page 377).Flat tire
Preparing the vehicle
Your vehicle may be equipped with: R tires with run-flat characteristics
(MOExtended tires) (Y page 423)
Vehicle preparation is not necessary on
vehicles with MOExtended tires
R a TIREFIT kit (Y page 422)
Information on changing/mounting a wheel
(Y page 465).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 220).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
X Remove Start/Stop button from ignition
lock (Y page 189).
or, if the SmartKey is inserted in the ignition
lock:
X Remove the SmartKey from the ignition
lock.
X All occupants must get out of the vehicle.
Make sure that they are not endangered as they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier. X
Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking next to the tire size designation, the load-
bearing capacity and the speed index
(Y page 459).
MOExtended tires may only be used in con-
junction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 348).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is approx-
imately 50 miles (80 km) when the vehicle is
partially laden and approximately 18 miles
(30 km) when the vehicle is fully laden.
In addition to the vehicle load, the driving dis- tance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode may be reduced by extreme driving condi-
tions/maneuvers, or it can be increased
through a moderate style of driving. Flat tire
423Roadside Assistance
G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting.
Always make sure that neither you nor the
battery is electrostatically charged. A build-
up of electrostatic charge can be caused, for
example:
R by wearing clothing made from synthetic
fibers
R due to friction between clothing and seats
R if you push or pull the battery across the
carpet or other synthetic materials
R if you wipe the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten- tion.
All vehicles: H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Main-
tenance Booklet or contact a qualified spe-
cialist workshop for more information.
! Always have work on the batteries carried
out at a qualified specialist workshop.
Should it, in exceptional circumstances, be absolutely necessary to disconnect the 12-
volt battery yourself, please observe the
following:
R secure the vehicle to prevent it from roll-
ing away.
R you switch off the engine and remove the
SmartKey. Make sure the ignition is
switched off. Check that all the indicator lamps in the instrument cluster are off.
Otherwise, electronic components, such
as the alternator, may be damaged. 428
Battery (vehicle)Roadside Assistance
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R You may only jump-start the vehicle when the engine and exhaust system are cold.
R Keep away from fire and open flames.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R All vehicles except AMG vehicles: do not start the engine if the battery is frozen. Let the
battery thaw first.
R Only jump-start from batteries with a 12 V voltage rating.
R Only use jumper cables which have a sufficient cross-section and insulated terminal clamps.
R Do not lean over the battery.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the battery slightly.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jumper cables are not damaged.
R when the jumper cables are connected to the battery, uninsulated sections of the terminal
clamp do not come into contact with other metal sections.
R the jumper cables cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Make sure that the ignition is switched off (Y page 189). All indicator lamps in the instrument
cluster must be off. When using the SmartKey, turn the SmartKey to position 0in the ignition
lock and remove it (Y page 189).
X Switch off all electrical consumers, e.g. rear window defroster, lighting, etc.
X Open the hood. Example: ground point cover
X Turn fasteners :one Õturn and remove.
X Remove the cover whilst pressing down on cap ;of the washer fluid reservoir. Jump-starting
433RoadsideAssistance Z
Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 488). !
When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD func- tion is activated, the vehicle brakes auto-
matically in certain situations. To avoid
damage to the vehicle, deactivate these
systems in the following or similar situa-
tions:
R when towing the vehicle
R in the car wash
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Secure the tow rope or tow bar to the
towing eye only. Otherwise, the vehicle
could become damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Shift the automatic transmission to
Nand
do not open the driver's or front passeng-
er's door during towing. The automatic
transmission may otherwise shift to posi-
tion P, which could damage the transmis-
sion.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be raised and transported.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam- age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed. Towing and tow-starting
435Roadside Assistance Z
If the automatic transmission cannot be shif-
ted to position N, have the vehicle transpor-
ted on a transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(Y page 98). You could otherwise be locked
out when pushing or towing the vehicle.
Hybrid vehicles:
Hybrid vehicles may not be towed away but
only transported if:
R the multifunction display is not working or
R the ~ Malfunction
Malfunction display message
appears in the multifunction display
If the vehicle is in a dangerous area, it can be towed out of that area with both axles on the
ground. In this case, the towing distance may
not be greater than 50 mand must not exceed
a towing speed of 10 km/h. For longer dis-
tances, have the vehicle loaded and trans-
ported. Installing/removing the towing eye
Installing the towing eye The brackets for the screw-in towing eyes are
located in the bumpers. They are at the rear
and at the front, under covers :.
X Remove the towing eye from the vehicle
tool kit/stowage tray (Y page 422).
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw in the towing eye clockwise as far as
it will go and tighten it.
Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit/
stowage tray. Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 435). 436
Towing and tow-startingRoadside Assistance