Display messages
Possible causes/consequences and
M
MSolutions Collision Preven‐
Collision Preven‐
tion Assist Plus tion Assist Plus
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual COLLISION PREVENTION ASSIST PLUS is temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
R the system is outside the operating temperature range
R The on-board voltage is too low.
Once the causes listed above no longer apply, the display message
goes out.
COLLISION PREVENTION ASSIST PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Restart the engine. Collision Preven‐ Collision Preven‐
tion Assist Plus tion Assist Plus
inoperative inoperative COLLISION PREVENTION ASSIST PLUS is temporarily inoperative due
to a malfunction. Adaptive Brake Assist may also have failed.
X Consult a qualified specialist workshop immediately. PRE-SAFE inopera‐
PRE-SAFE inopera‐
tive see Owner's tive see Owner's
Manual Manual
Important functions of PRE-SAFE
®
have failed. All other occupant
safety systems, e.g. airbags, remain available.
X Consult a qualified specialist workshop immediately. PRE-SAFE Functions
PRE-SAFE Functions
currently limited currently limited
See Owner's Manual See Owner's Manual
PRE
‑SAFE ®
PLUS or PRE‑ SAFE®
Brake is temporarily inoperative.
Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
R Mercedes-AMG vehicles: ESP ®
is deactivated
R the system is outside the operating temperature range
R The on-board voltage is too low.
Once the causes listed above no longer apply, the display message
goes out.
PRE ‑SAFE ®
PLUS and PRE ‑SAFE®
Brake are operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Restart the engine.
X Mercedes-AMG vehicles: reactivate ESP ®
(Y page 77). Display
messages
307On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions PRE-SAFE Functions
PRE-SAFE Functions
limited limited
See
See Owner's
Owner's
Manual
Manual PRE
‑SAFE ®
PLUS or PRE‑ SAFE®
Brake is unavailable due to a mal-
function. BAS PLUS with Cross-Traffic Assist may also have failed.
X Consult a qualified specialist workshop immediately. Radar
Radar
sensors
sensors dirty
dirty
See Owner's Manual
See Owner's Manual At least one of the following driving systems or driving safety systems
is temporarily restricted or inoperative:
R PRE-SAFE ®
PLUS
R PRE-SAFE ®
Brake
R COLLISION PREVENTION ASSIST PLUS
R DISTRONIC PLUS with Steering Assist and Stop&Go Pilot
R Active Lane Keeping Assist
R Active Blind Spot Assist
If the radar sensor system in front is dirty, Active Blind Spot Assist will not perform a course-correcting brake application.
Possible causes:
R the sensors in the radiator trim and/or in the bumpers are dirty
R the function of the driving system and/or driving safety system is
impaired due to heavy rain or snow
A warning tone also sounds.
Once the causes listed above no longer apply, the display message
goes out. All driving systems and driving safety systems are opera-
tional again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Switch off the engine.
X Clean the sensors (Y page 382) in the following locations:
R in the radiator trim
R in the front bumper
R in the rear bumper, particularly in the middle of the rear bumper
X Restart the engine.
The display message disappears. ü Mercedes-AMG vehicles only:
If this symbol appears in the multifunction display, a seat belt tongue
has been inserted into a rear seat belt buckle.
Further information on the status indicator for the rear seat belts
(Y page 48). 308
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions b
Malfunction Malfunction
See
SeeOwn‐
Own‐
er's Manual
er's Manual The exterior lighting is faulty.
X Consult a qualified specialist workshop. Vehicles with trailer tow hitch: a fuse may have blown.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 191).
X Check the fuses (Y page 402).
X If necessary, replace the blown fuse. Observe the warning notes as
you do so.
If the multifunction display still shows the display message:
X Consult a qualified specialist workshop. b
Malfunction Malfunction
See
SeeOwn‐
Own‐
er's Manual
er's Manual The exterior lighting is faulty.
X Consult a qualified specialist workshop. b
AUTO lights inoper‐ AUTO lights inoper‐
ative ative The light sensor is faulty.
X
Consult a qualified specialist workshop. b
Switch off lights Switch off lights You leave the vehicle and the lights are switched on. A warning tone
also sounds.
X Turn the light switch to the Ãposition. b
Switch on headlamps Switch on headlamps You are driving without dipped-beam headlamps.
X
Turn the light switch to the Lorà position. Adaptive Highbeam Adaptive Highbeam
Assist Plus cur‐ Assist Plus cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual Adaptive Highbeam Assist Plus is deactivated and temporarily inop-
erative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational again, the Adaptive Highbeam Assist Plus available again Adaptive Highbeam Assist Plus available again message is
displayed.
Adaptive Highbeam Assist Plus is operational again. Adaptive Highbeam Adaptive Highbeam
Assist Plus inoper‐ Assist Plus inoper‐
ative ative Adaptive Highbeam Assist Plus is faulty.
X Consult a qualified specialist workshop. Display
messages
315On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual orActive BlindActive Blind
Spot Assist cur‐
Spot Assist cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inoperative.
Possible causes:
R the radar sensor system is outside the operating temperature range
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
The yellow 9indicator lamps also light up in the exterior mirrors.
Once the causes listed above no longer apply, the display message
goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not available when not available when
towing a trailer towing a trailer
See Owner's Man‐ See Owner's Man‐
ual ual
orActive BlindActive Blind
Spot Assist not
Spot Assist not
available when tow‐ available when tow‐
ing a trailer See ing a trailer See
Owner's Manual Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while tow-
ing a trailer.
You have established the electrical connection between the trailer and
your vehicle.
X Press aon the steering wheel to confirm the display message. Blind Spot Assist Blind Spot Assist
inoperative inoperativeorActive
Active
Blind Spot Assist
Blind Spot Assist
inoperative inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
The yellow 9indicator lamps also light up in the exterior mirrors.
X Consult a qualified specialist workshop. Park Assist cancel‐
Park Assist cancel‐
led led The driver's door is open.
X Repeat the parking gap measurement and parking process with the
driver's door closed. You inadvertently touched the multifunction steering wheel while
steering intervention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 228).Park Assist inoper‐ Park Assist inoper‐
ative ative PARKTRONIC is malfunctioning or faulty.
X Follow the instructions and helpful hints in the "Problems with
PARKTRONIC" section (Y page 228).
If the multifunction display still shows the display message: X Consult a qualified specialist workshop. 326
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Active Parking Assist is unavailable or faulty.
X Switch off the ignition and restart the engine.
If Active Parking Assist continues to be unavailable (the jsymbol
does not appear in the multifunction display):
X Consult a qualified specialist workshop. Park Assist
Park Assist
switched off switched off The vehicle is parked. A warning tone also sounds.
The display message disappears automatically. DISTRONIC PLUS off
DISTRONIC PLUS off DISTRONIC PLUS has been deactivated.
If a warning tone also sounds, DISTRONIC PLUS has switched itself off.
(Y page 207) DISTRONIC PLUS DISTRONIC PLUS
available again available again DISTRONIC PLUS is operational again after having been temporarily
unavailable. You can now reactivate DISTRONIC PLUS (Y
page 207).DISTRONIC PLUS cur‐ DISTRONIC PLUS cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
Steering Assist and Stop&Go Pilot are temporarily inoperative.
Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low.
A warning tone also sounds.
Once the causes listed above no longer apply, the display message
goes out.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Restart the engine. DISTRONIC DISTRONIC
PLUS
PLUSinop‐
inop‐
erative
erative DISTRONIC PLUS is faulty.
The following may have also failed:
R BAS PLUS with Cross-Traffic Assist
R PRE-SAFE ®
Brake
R Steering Assist and Stop&Go Pilot
A warning tone also sounds.
X Consult a qualified specialist workshop. DISTRONIC PLUS sus‐ DISTRONIC PLUS sus‐
pended pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. Display
messages
327On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Check tyre(s)
Check tyre(s) The tyre pressure in one or more tyres has dropped significantly. The
wheel position is displayed in the multifunction display.
A warning tone also sounds.
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may greatly
impair tyre traction
R the driving characteristics, as well as steering and braking, may be
greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 191).
X Check the tyres and, if necessary, follow the instructions for a flat
tyre (Y page 388).
X Check the tyre pressure (Y page 411).
X If necessary, correct the tyre pressure. Warning tyre defect Warning tyre defect The tyre pressure in one or more tyres has dropped suddenly. The
wheel position is displayed in the multifunction display.
G WARNING
If you drive with a flat tyre, there is a risk of the following hazards: R a flat tyre affects the ability to steer or brake the vehicle
R you could lose control of the vehicle
R continued driving with a flat tyre will cause excessive heat build-up
and possibly a fire
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 191).
X Check the tyres and, if necessary, follow the instructions for a flat
tyre (Y page 388). Tyre Tyre
press.
press. monitor
monitor
currently unavaila‐
currently unavaila‐
ble ble No signals can be received from the tyre pressure sensors due to
strong RF interference. The tyre pressure monitor is temporarily mal-
functioning.
X Drive on.
The tyre pressure monitor restarts automatically as soon as the
cause has been rectified. Display
messages
331On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Wheel sensor(s)
Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed in the mul-
tifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre Tyre
press.
press. monitor
monitor
inoperative No
inoperative No
wheel sensors wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The tyre
pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driving for
a few minutes. Tyre Tyre
press.
press. monitor
monitor
inoperative
inoperative The tyre pressure monitor is faulty.
X Consult a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions To start engine,
To start engine,
shift to either P shift to either P
or N or N You have attempted to start the engine with the transmission in posi-
tion Ror D.
X Shift the transmission to position Por N. Apply
Apply
brake
braketo
todese‐
dese‐
lect Park (P) posi‐
lect Park (P) posi‐
tion tion You have attempted to shift the transmission to position
D,Ror N
without depressing the brake pedal.
X Depress the brake pedal. To shift out of P
To shift out of P
or or
N,
N,depress
depress brake
brake
and start engine
and start engine With the engine switched off, you have attempted to shift the trans-
mission out of position Por Ninto another transmission position.
X Depress the brake pedal.
X Start the engine. Risk of vehicle
Risk of vehicle
rolling Transmis‐ rolling Transmis‐
sion not in P sion not in P The driver's door is open/not fully closed and the transmission is in
position R,Nor D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident.
X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 191).
X Close the driver's door fully. Only select Park Only select Park
(P) (P)
when
when vehicle
vehicle is
is
stationary
stationary The vehicle is moving.
X
Stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions.
X Shift the transmission to position P.332
Display
messagesOn-board computer and displays
Engine
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ;
N
The yellow engine diagnostics warning lamp lights up while the engine is run-
ning.
There may be a fault, for example:
R in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system (for vehicles with petrol engines)
R in the fuel system
The emission limit values may be exceeded and the engine may be running in
emergency mode.
X Consult a qualified specialist workshop immediately.
Vehicles with a diesel engine: the fuel tank has been run dry (Y page 179).
X Start the engine three to four times after refuelling.
If the yellow engine diagnostics warning lamp goes out, emergency running
mode is cancelled. The vehicle need not be checked. 8
N
The yellow reserve fuel warning lamp is on while the engine is running.
The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level drops into the
reserve range.
X Refuel at the nearest filling station. ?
N
The red coolant warning lamp lights up while the engine is running and the
coolant temperature gauge is at the start of the scale.
The temperature sensor for the coolant temperature gauge is faulty.
The coolant temperature is no longer being monitored. There is a risk of engine
damage if the coolant temperature is too high.
X Stop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine. Do not continue driving under any circumstances.
X Safeguard the vehicle against rolling away (Y page 191).
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
347On-board computer and displays Z