Display messages
Possible causes/consequences and
M
MSolutions b
Malfunction Malfunction
See
SeeOwn‐
Own‐
er's Manual
er's Manual The exterior lighting is faulty.
X Consult a qualified specialist workshop. Vehicles with trailer tow hitch: a fuse may have blown.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 191).
X Check the fuses (Y page 402).
X If necessary, replace the blown fuse. Observe the warning notes as
you do so.
If the multifunction display still shows the display message:
X Consult a qualified specialist workshop. b
Malfunction Malfunction
See
SeeOwn‐
Own‐
er's Manual
er's Manual The exterior lighting is faulty.
X Consult a qualified specialist workshop. b
AUTO lights inoper‐ AUTO lights inoper‐
ative ative The light sensor is faulty.
X
Consult a qualified specialist workshop. b
Switch off lights Switch off lights You leave the vehicle and the lights are switched on. A warning tone
also sounds.
X Turn the light switch to the Ãposition. b
Switch on headlamps Switch on headlamps You are driving without dipped-beam headlamps.
X
Turn the light switch to the Lorà position. Adaptive Highbeam Adaptive Highbeam
Assist Plus cur‐ Assist Plus cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual Adaptive Highbeam Assist Plus is deactivated and temporarily inop-
erative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational again, the Adaptive Highbeam Assist Plus available again Adaptive Highbeam Assist Plus available again message is
displayed.
Adaptive Highbeam Assist Plus is operational again. Adaptive Highbeam Adaptive Highbeam
Assist Plus inoper‐ Assist Plus inoper‐
ative ative Adaptive Highbeam Assist Plus is faulty.
X Consult a qualified specialist workshop. Display
messages
315On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Only E-MODE availa‐
Only E-MODE availa‐
ble Power limited ble Power limited
Refuel immediately Refuel immediately PLUG-IN HYBRID vehicles:
The fuel tank has been run dry and the combustion engine has been
switched off.
A warning tone also sounds.
The vehicle will be powered by electrical energy only. Performance is restricted and the vehicle may accelerate more slowly than normal.
X Refuel at the nearest filling station without fail.
In the "Total range and electric range" menu, you can display the
approximate range of the vehicle (Y page 266).Without starting Without starting
engine again, con‐ engine again, con‐
sult workshop sult workshop You cannot restart the engine due to a malfunction.
A warning tone also sounds.
If the engine is running:
X Consult a qualified specialist workshop.
If you switch off the engine:
X Safeguard the vehicle against rolling away (Y page 191).
X Consult a qualified specialist workshop. á
Towing not permit‐ Towing not permit‐
ted ted
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual The hybrid drive system is faulty.
X Have the vehicle transported on a transporter or trailer to the near-
est qualified specialist workshop. Û
Malfunction Visit Malfunction Visit
workshop workshop The hybrid drive system is faulty.
X Consult a qualified specialist workshop. Û
Malfunction Malfunction The hybrid drive system is faulty.
X Have the vehicle towed away by a professional recovery company to
the nearest qualified specialist workshop. d
Malfunction Malfunction The drive system is malfunctioning.
The ECO start/stop function may be malfunctioning.
The drive power is restricted.
X Consult a qualified specialist workshop. ï
Charger cable con‐ Charger cable con‐
nected nected PLUG-IN HYBRID vehicles:
The charging cable connector is connected to the vehicle socket.
As long as the charging cable connector is connected, you cannot
drive away.
Before you drive away:
X Remove the charging cable connector from the vehicle socket
(Y page 188). Display
messages
321On-board computer and displays Z
Driving systems
Display messages
Possible causes/consequences and
M
MSolutions À
Attention Assist: Attention Assist:
Take a break! Take a break! Based on certain criteria, ATTENTION ASSIST has detected fatigue or
a lack of concentration on the part of the driver. A warning tone also
sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so that you get
enough rest. À
Attention Assist Attention Assist
inoperative inoperative ATTENTION ASSIST is inoperative.
X Consult a qualified specialist workshop. Á
Please reduce speed Please reduce speed You cannot change the vehicle level.
Possible causes:
R You are driving too fast for the selected vehicle level.
R You are driving too fast with a trailer or the trailer-coupling socket is
being used, e.g. for a bicycle rack.
X Drive more slowly and then select the desired vehicle level again:
R Vehicles with the Off-Road Engineering package (Y page 216)
R Vehicles with the AIRMATIC package (Y page 222)
X Observe the notes on towing a trailer (Y page 273).Á
Compressor is cool‐ Compressor is cool‐
ing ing You have selected a higher vehicle level. The compressor first needs
to cool down because of frequent level changes.
X Drive in a manner appropriate for the current vehicle level.
X Make sure that there is sufficient ground clearance.
X Allow the compressor to cool down.
When the compressor has cooled down, the display message dis-
appears. The vehicle then continues rising to the selected level. Á
Malfunction Malfunction AIRMATIC is faulty.
X Drive as appropriate for the current vehicle level, but do not exceed
80 km/h.
X Make sure that there is sufficient ground clearance.
X Consult a qualified specialist workshop. 322
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual orActive BlindActive Blind
Spot Assist cur‐
Spot Assist cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inoperative.
Possible causes:
R the radar sensor system is outside the operating temperature range
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
The yellow 9indicator lamps also light up in the exterior mirrors.
Once the causes listed above no longer apply, the display message
goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not available when not available when
towing a trailer towing a trailer
See Owner's Man‐ See Owner's Man‐
ual ual
orActive BlindActive Blind
Spot Assist not
Spot Assist not
available when tow‐ available when tow‐
ing a trailer See ing a trailer See
Owner's Manual Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while tow-
ing a trailer.
You have established the electrical connection between the trailer and
your vehicle.
X Press aon the steering wheel to confirm the display message. Blind Spot Assist Blind Spot Assist
inoperative inoperativeorActive
Active
Blind Spot Assist
Blind Spot Assist
inoperative inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
The yellow 9indicator lamps also light up in the exterior mirrors.
X Consult a qualified specialist workshop. Park Assist cancel‐
Park Assist cancel‐
led led The driver's door is open.
X Repeat the parking gap measurement and parking process with the
driver's door closed. You inadvertently touched the multifunction steering wheel while
steering intervention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 228).Park Assist inoper‐ Park Assist inoper‐
ative ative PARKTRONIC is malfunctioning or faulty.
X Follow the instructions and helpful hints in the "Problems with
PARKTRONIC" section (Y page 228).
If the multifunction display still shows the display message: X Consult a qualified specialist workshop. 326
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions ? The bonnet is open.
A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 191).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a mal-
function or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open.
A warning tone also sounds.
X Close all doors. j
Check Check
trailer
trailer hitch
hitch
lock
lock The trailer tow-hitch is not operational.
A warning tone also sounds.
G WARNING
If the ball coupling is not in the locked position, the trailer may come
loose. There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 191).
X Uncouple the trailer and secure it against rolling away.
X Initiate a new swivelling procedure (Y page 274).
X When the display message disappears, re-couple the trailer.
If the display message continues to be displayed: X Do not re-couple the trailer.
X Check the ground clearance and continue driving without the
trailer.
X Consult a qualified specialist workshop. j
Trailer coupling Trailer coupling
extending extending The ball coupling is swivelled out or in.
Only swivel the ball coupling in or out when the vehicle is stationary.
No trailer may be coupled during the swivelling procedure. Do not
attempt to speed up, slow down or initiate the swivelling process using your hand, foot or other aids.
X Move the ball coupling of the trailer tow hitch to an operational
position (Y page 274). 334
Display
messagesOn-board computer and displays
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
M Solutions ü
N
The red seat belt warning lamp lights up after the engine starts, as soon as the
driver's or the front-passenger door is closed.
The driver or passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 47).
The warning lamp goes out.
There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow them in a secure
place.
The warning lamp goes out. ü
N
The red seat belt warning lamp flashes and an intermittent audible warning
sounds.
The driver or passenger has not fastened their seat belt. At the same time, you are
driving faster than 25 km/h or have briefly driven faster than 25 km/h.
X Fasten your seat belt (Y page 47).
The warning lamp goes out and the intermittent warning tone ceases.
There are objects on the front-passenger seat. At the same time, you are driving
faster than 25 km/h or have briefly driven faster than 25 km/h.
X Remove the objects from the front-passenger seat and stow them in a secure
place.
The warning lamp goes out and the intermittent warning tone ceases. 338
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 28). Stowage areas
Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them. The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load:
R never exceed the maximum permissible gross
vehicle weight or the permissible axle loads
for the vehicle (including occupants).
R the luggage compartment is the preferred
place to store objects.
R position heavy loads as far forwards as pos-
sible and as low down in the load compart-
ment as possible.
R the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or front
seat backrests. Make sure that the seat
backrests are securely locked into place.
R always place the load behind unoccupied
seats if possible.
R use the lashing eyelets and the luggage nets
to transport loads and luggage.
R only use lashing eyelets and fastening com-
ponents that are suitable for the weight and
size of the load.
R hook in the safety net when loading.
R secure the load with sufficiently strong and
wear-resistant lashing material. pad sharp
edges for protection.
i Load restraints are available at any qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Stowage compartments
Important safety notes G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung
around, thus striking vehicle occupants.
There is a risk of injury, especially when brak- ing or abruptly changing directions. Stowage areas
351Stowing and features
Z
R
Always store objects so that they cannot be
flung around in these or in similar situa-
tions.
R Always make sure that objects do not pro-
trude from stowage compartments, lug-
gage nets or stowage nets.
R Close lockable stowage compartments
while driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the luggage compartment.
Observe the loading guidelines (Y page 351).
Glove compartment X
To open: pull handle :and open glove com-
partment flap ;.
X To close: fold glove compartment flap ;
upwards until it engages.
i The glove compartment can be cooled
(Y page 155). 1
Glove compartment unlocked
2 Glove compartment locked
The glove compartment can be locked and
unlocked using the emergency key element. Partition
:for stowing flat objects is located in
the upper section of the glove compartment. It
can be removed to increase the stowage space in the glove compartment.
X To remove: pull out partition :
X To install: insert partition :and push it back
until it engages.
Stowage compartment/telephone
compartment under the armrest Vehicles without touchpad
X To open: pull handle :up.
The armrest folds out. 352
Stowage areasSto
wing an d features