2015 MERCEDES-BENZ GLC SUV battery

Display messages
Possible causes/consequences and
M
MSolutions !
Parking Parking
brake
brakeinop‐
inop‐
erative
erative The yellow
!warning lamp lights up. The red !indicator
lamp flashes for about ten seconds after the electric parking brake
has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning, e.g. because of over- voltage or undervoltage.
X Rectify the cause of the overvoltage or undervoltage, e.g. by
charging the battery or restarting the engine.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be applied or released: X Switch off the ignition and turn it back on.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be released: X Consult a qualified specialist workshop.
If it is still not possible to apply the electric parking brake: X Consult a qualified specialist workshop. The yellow
!warning lamp lights up and the red !indicator
lamp flashes.
It is not possible to apply the electric parking brake manually.
X Shift the transmission to position P.
X Consult a qualified specialist workshop. J
Check brake fluid Check brake fluid
level level There is insufficient brake fluid in the brake fluid reservoir.
In addition, the red Jwarning lamp lights up in the instrument
cluster and a warning tone sounds.
G WARNING
Braking efficiency may be impaired.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away (Y page 219).
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the fault. #
Check brake pad Check brake pad
wear wear The brake pads/linings have reached their wear limit.
X Consult a qualified specialist workshop. 342
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions ?
Coolant Stop vehi‐ Coolant Stop vehi‐
cle Switch engine cle Switch engine
off off The coolant is too hot.
A warning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 219).
X Wait until the engine has cooled down.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the display message goes out
and the coolant temperature is below 120 †. The engine may
otherwise be damaged.
X Pay attention to the coolant temperature display.
If the temperature increases again:
X Consult a qualified specialist workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 120 †. #
See Owner's Manual See Owner's Manual The battery is not being charged.
A warning tone also sounds.
Possible causes:
R faulty alternator
R defective power electronics (PLUG-IN HYBRID vehicles)
R torn poly-V-belt
R a malfunction in the electronics
! Do not continue driving. The engine could otherwise overheat.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 219).
X Consult a qualified specialist workshop. 354
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions #
Stop vehicle See Stop vehicle See
Owner's Manual Owner's Manual The battery is no longer being charged and the battery charge level
is too low.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 219).
X Observe the instructions in the #See Owner's Manual
See Owner's Manual
display message.
X Consult a qualified specialist workshop. #
Stop Stop
vehicle
vehicle Leave
Leave
engine running
engine running The battery charge level is too low.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Start the engine.
X Wait until the display message disappears before pulling away. #
Start engine See Start engine See
Owner's Manual Owner's Manual The engine is off and the battery charge level is too low.
X Switch off electrical consumers that you do not need, such as
the rear window heating and interior lighting.
X Leave the engine running for a few minutes, or drive for a longer
distance.
The battery charges. 4
Check eng. oil Check eng. oil
lev. when next lev. when next
refuelling refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cool-
ing system. Otherwise the engine will be damaged.
X Check the oil level when next refuelling, at the latest
(Y page 416).
X If necessary, top up the engine oil (Y page 416).
If you have to top up the engine oil frequently:
X Contact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from a quali- fied specialist workshop or on the Internet at http://
bevo.mercedes-benz.co m. Display
messages
355On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Eng.
Eng.
start
start not
notpos‐
pos‐
sible in ... mi
sible in ... mi The AdBlue
®
system is malfunctioning. A warning tone also
sounds.
X Consult a qualified specialist workshop immediately. Eng.
Eng.
start
start not
notpos‐
pos‐
sible sible The AdBlue
®
system is malfunctioning. A warning tone also
sounds. You can no longer start the engine.
X Consult a qualified specialist workshop immediately. Hybrid drive system
Display messages
Possible causes/consequences and
M MSolutions d
Vehicle is opera‐ Vehicle is opera‐
tional Switch off tional Switch off
the ignition the ignition
before exiting before exiting PLUG-IN HYBRID vehicles:
You are exiting the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also sounds.
If you leave the vehicle:
X Safeguard the vehicle against rolling away (Y page 219).
X Switch off the ignition and remove the key.
If you do not leave the vehicle: X Switch off the electrical consumers, e.g. automatic climate con-
trol, seat heating.
Please note the following: the electrical consumers are supplied by
the 12 V battery. If the vehicle is left in a ready-to-drive state for an extended period, it will switch off once the 12 V battery is almostempty. It will then only be possible to start the vehicle using a
second battery (jump-starting). Change Change
the
thecurrent
current
drive program
drive program
before changing before changing
the operating the operating
mode modeor Exit manual
Exit manual
drive program M
drive program M
before changing before changing
the operating mode the operating mode PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode in the auto-
matic drive program
S(Sport), S+(Sport Plus) or in the manual
drive program M.
X Activate drive program C(Comfort) or E(Economy)
(Y page 295).
X Select the preferred operating mode HYBRID,E-MODE,E-SAVE
or CHARGE (Ypage 290). Display
messages
357On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions E-MODE currently
E-MODE currently
unavailable unavailable PLUG-IN HYBRID vehicles:
The charge level of the high-voltage battery has reached the lower
limit and the operating mode E-MODEhas been switched off.
Driving with the internal combustion engine is activated and the
operating mode switches to the basic HYBRIDsetting.
X Drive on using the internal combustion engine.
If necessary, you can change to the E-SAVEorCHARGE oper-
ating mode (Y page 290).
If you select the CHARGEoperating mode, the high-voltage bat-
tery is charged.
When the charge level display of the high-voltage battery has
risen a little, you can change back to the E-MODEoperating
mode. Only E-MODE avail‐ Only E-MODE avail‐
able able
Power
Power limited
limited
Refuel immediately
Refuel immediately PLUG-IN HYBRID vehicles:
The fuel tank has been run dry and the combustion engine has
been switched off.
A warning tone also sounds.
The vehicle will be powered by electrical energy only. Performance
is restricted and the vehicle may accelerate more slowly than nor-
mal.
X Refuel at the nearest filling station without fail.
In the "Total range and electric range" menu, you can display the
approximate range of the vehicle (Y page 294).Without starting Without starting
engine again, con‐ engine again, con‐
sult workshop sult workshop You cannot restart the engine due to a malfunction.
A warning tone also sounds.
If the engine is running:
X Consult a qualified specialist workshop.
If you switch off the engine:
X Safeguard the vehicle against rolling away (Y page 219).
X Consult a qualified specialist workshop. á
Towing not permit‐ Towing not permit‐
ted See Owner's ted See Owner's
Manual Manual The hybrid drive system is faulty.
X Have the vehicle transported on a transporter or trailer to the
nearest qualified specialist workshop. Û
Malfunction Visit Malfunction Visit
workshop workshop The hybrid drive system is faulty.
X Consult a qualified specialist workshop. 358
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Stop
Stop
vehicle
vehicle Leave
Leave
engine running
engine running
Wait Transmission Wait Transmission
cooling cooling The transmission has overheated. Pulling away can be temporarily
impaired or not possible.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Wait until the display message disappears before pulling away. Auxiliary battery
Auxiliary battery
malfunction malfunction PLUG-IN HYBRID vehicles only:
The auxiliary battery for the transmission is no longer being
charged.
X Consult a qualified specialist workshop.
X Until then, set the transmission to position Pbefore you switch
off the engine.
X Before leaving the vehicle, apply the electric parking brake. A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? The bonnet is open. A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 219).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction or because it has already been triggered.
X Consult a qualified specialist workshop. C C At least one door is open. A warning tone also sounds.
X Close all doors. Display
messages
371On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
available again available again
after engine start after engine start PLUG-IN HYBRID vehicles:
With the engine switched off, you have attempted to switch on the
pre-entry climate control more than twice.
X Let the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera-
tional again. &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
inoperative HV- inoperative HV-
battery low battery low PLUG-IN HYBRID vehicles:
The on-board voltage is too low. The pre-entry climate control
cannot be switched on.
X Drive for a considerable distance.
The battery charges. When the charge status of the high-voltage
battery is over the specified minimum charge status, pre-entry
climate control is operational again. &
Function Function
available
available
again
again after
afterengine
engine
start
start Vehicles with the BlueEFFICIENCY package:
With the engine switched off, you have attempted to switch on
remote activation of heating and ventilation systems more than
three times.
X Let the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera-
tional again. &
inoperative Bat‐ inoperative Bat‐
tery low tery low The on-board voltage is too low.
The auxiliary heating (Y
page 178) has switched itself off. The
auxiliary heating or remote activation of heating and ventilation
systems cannot be switched on.
X Drive for a considerable distance.
The battery charges. The auxiliary heating or remote activation
of heating and ventilation systems is operational again as soon
as the on-board electrical system voltage is sufficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 178).
X Refuel at the nearest filling station. &
inoperative See inoperative See
Owner's Man. Owner's Man. The auxiliary heating is temporarily malfunctioning or faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat- ing, waiting several minutes between each attempt
(Y page 178).
If the auxiliary heating does not switch on: X Consult a qualified specialist workshop. Display
messages
373On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Ð
Power Power
steering
steering mal‐
mal‐
function See Own‐
function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
If you are able to steer safely: X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Telephone No ser‐ Telephone No ser‐
vice vice Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Top up the washer fluid (Y page 418).Key
Display messages
Possible causes/consequences and
M MSolutions Â
Key does not Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change key batter‐ Change key batter‐
ies ies The key battery is discharged.
X Replace the batteries (Y page 98).374
Display
messagesOn-board computer and displays