2015 MERCEDES-BENZ GLC SUV battery

General notes
:
ECO start/stop display
The ECO start/stop function is activated
whenever you start the engine using the key
or the Start/Stop button.
If the è ECO symbol is shown in green in
the multifunction display, the ECO start/stop
function switches the engine off automati-
cally once the vehicle stops moving.
If the ECO start/stop function has been man-
ually deactivated (Y page 193) or a malfunc-
tion has caused the system to be deactivated, the è ECO symbol is not displayed.
Automatic engine switch-off If the vehicle is braked to a standstill with the
transmission in Dor N, the ECO start/stop
function switches off the engine automati-
cally.
The ECO start/stop function is operational
and the èECO symbol is displayed in
green in the multifunction display, if:
R the indicator lamp in the ECO button is lit
green
R the outside temperature is within the range
that is suitable for the system
R the engine is at normal operating temper-
ature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the system detects that the windscreen is
not misted up when the air-conditioning
system is switched on
R the bonnet is closed
R the driver's door is closed and the driver's
seat belt is fastened If not all conditions for automatic engine
switch-off are met, the
èECO symbol is
shown in yellow.
All of the vehicle's systems remain active
when the engine is switched off automati-
cally.
The HOLD function can also be activated if the engine has been switched off automatically. Itis then not necessary to continue applying the
brakes during the automatic stop phase.
When you depress the accelerator pedal, the engine starts automatically and the braking
effect of the HOLD function is deactivated.
The engine can be switched off automatically
a maximum of four times (initial stop, then
three subsequent stops) in succession. The
è ECO symbol is shown in yellow in the
multifunction display after the engine has
been started automatically for the fourth
time. When the èECO symbol is shown in
green in the multifunction display, automatic engine switch-off is again possible.
Automatic engine start The engine is started automatically if:
R
you switch off the ECO start/stop function
by pressing the ECO button
R you switch to drive program S+
R in transmission position Dor N, the brake
pedal is released and the HOLD function is not active
R you depress the accelerator pedal
R you engage reverse gear R
R you move the transmission out of position
P
R you unfasten your seat belt or open the
driver's door
R the vehicle starts to roll
R the brake system requires this
R the temperature in the vehicle interior devi-
ates from the set range 192
DrivingDriving and parking

R
the system detects moisture on the wind-
screen when the air-conditioning system is
switched on
R the battery's charge status is too low
Shifting the transmission to position Pdoes
not start the engine.
If you shift the transmission from Rto D, the
ECO start/stop function is available again
once the èECO symbol reappears in
green in the multifunction display.
Switching the ECO start/stop function
off/on X
To switch off: press ECO button :.
Indicator lamp ;and the èECO sym-
bol in the multifunction display go out.
X To switch on: press ECO button :.
Indicator lamp ;lights up.
If all conditions for automatic engine
switch-off (Y page 192) are fulfilled, the
è ECO symbol is shown in green in the
multifunction display.
If the conditions for automatic engine
switch-off (Y page 192) are not all fulfilled,
the è ECO symbol is shown in yellow in
the multifunction display. If this is the case,
the ECO start/stop function is not availa-
ble.
If indicator lamp ;is off, the ECO start/stop
function has been deactivated manually or as the result of a malfunction. The engine will
then not be switched off automatically when
the vehicle stops. Selecting drive program
S+deactivates the
ECO start/stop function. If you press ECO
button :, the ECO start/stop function is
activated. Driving
193Driving an d parking Z

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 247) or DISTRONIC
PLUS (Y page 236).
X Try to start the engine again (Y page 189).The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 189). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 443).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Try to start the engine again (Y page 189).
If the engine still does not start: X Consult a qualified specialist workshop. 194
DrivingDriving and parking

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. G
WARNING
The fuel line or the fuel tank is faulty.
There is a risk of fire or explosion.
X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function or KEYLESS ‑GO:
X Open the driver's door.
The on-board electronics now have status 0. This is the same as
the key having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 187).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start:
X Turn the ignition on again a maximum of ten seconds
(Y page 187).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 95). The key battery is discharged or nearly discharged.
X Unlock the vehicle using the emergency key element
(Y page 97). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. 206
RefuellingDriving and parking

Closing the AdBlue
®
filler cap X
Fit AdBlue ®
filler cap ;on the filler neck
and turn it clockwise.
X To close the fuel filler flap, press it in the
direction of arrow :.
X Drive faster than 15 km/h.
The Refill AdBlue See Owner’s Man‐
Refill AdBlue See Owner’s Man‐
ual
ual message goes out after approximately
one minute.
If the Refill Refill AdBlue
AdBlueSee
SeeOwner’s
Owner’s Manual
Manual
message continues to be shown in the multi-
function display, you must top up with more
AdBlue ®
. Charging the high-voltage battery
(PLUG-IN HYBRID vehicles) Important safety notes
G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Do not touch any high-voltage components
after an accident and never modify the vehi-
cle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery could exceeda critical value. In this case, flammable gas
escapes through a vent valve in the vehicle's
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger area immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. G
DANGER
Connecting the charging cable to the mains
supply via incorrectly installed mains sockets or by means of adapters, extension cables or
similar could cause a fire or an electric shock. There is a risk of fatal injury.
To avoid such risks, observe the following:
R Only connect the charging cable to mains
sockets:
- which have been properly installed and
- which have been inspected by a qualified
electrician
R For safety reasons, only use charging
cables which have been supplied with the
vehicle or which have been approved for
this vehicle.
R Never use a damaged charging cable.
R Do not use:
- extension cables
- extension reels
- multi-outlet sockets
R Never use socket adapters to connect the
charging cable to the mains socket. The
only exception is if the adapter has been
tested and approved by the manufacturer
for charging the high-voltage battery of an
electric vehicle.
R Observe the safety notes in the operating
instructions for the socket adapter. G
DANGER
Connecting the charging cable to the wallbox via an incorrectly installed wallbox or adapter, 210
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)Driving and parking

extension cable or similar could cause a fire or
an electric shock. There is a risk of fatal injury.
To avoid hazardous situations, observe the
following:
R Only connect the charging cable to a wall-
box:
-
which has been properly installed and
- which has been inspected by a qualified
electrician
R For safety reasons, only use charging
cables that have been tested and approved
by the manufacturer for charging the high-
voltage battery in an electric vehicle.
R Never use damaged charging cables.
R Do not extend the charging cable.
R Never use adapters.
R Observe the safety notes in the operating
instructions for the wallbox.
The vehicle's high-voltage electrical system is
under high voltage.
R Do not handle high-voltage components or
the orange cables of the vehicle's high-volt-age electrical system.
R Do not touch high-voltage components or
the orange cables of the high-voltage elec-
trical system when a vehicle has been
involved in a crash.
R Do not touch any damaged components or
the damaged orange cables of the vehicle's
high-voltage electrical system.
R Do not remove the covers of the high-volt-
age electrical system components that are
marked with a warning sticker. General notes
Operation The vehicle is equipped with a high-voltage
battery for driving. The high-voltage battery
stores the energy needed to operate the elec-
tric motor and releases it again.
The electric motor uses energy that has been stored in the high-voltage battery when pull- ing away, accelerating and during the jour-
ney.
In overrun mode, kinetic energy is converted
by means of energy recuperation into electri- cal energy and stored in the high-voltage bat-
tery. Information on overrun mode
(Y page 299).
The high-voltage battery can be charged as
follows:
R through energy recuperation while the
vehicle is in motion
R during the journey by the combustion
engine in CHARGE operating mode
(Y page 290)
R with the relevant charging cable at a mains
socket while the vehicle is stationary
R with the relevant charging cable at a wall-
box while the vehicle is stationary
R with the relevant charging cable at a charg-
ing station while the vehicle is stationary
The high-voltage battery can be charged in a
nominal voltage range from 100 V to 240 V.
You can view the charge status of the high-
voltage battery in the multifunction display.
You can find information in "PLUG-IN HYBRID
operation", section "Menus and submenus"
under "Energy flow display" (Y page 291).
High and low outside temperatures Low outside temperatures
The maximum performance of the high-volt-
age battery is significantly reduced at very
low outside temperatures. The high-voltage
battery is then no longer able to provide the
normal electrical power output.
High outside temperatures
To prevent damage to the high-voltage bat-
tery due to very high outside temperatures,
the maximum power output of the high-volt-
age battery is reduced by the vehicle. Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
211Driving and parking Z

Energy consumption and electrical
range The maximum electrical range is generally
reduced by:
R high and low outside temperatures
R operating the climate control system
R switching on consumers
The battery's physical characteristics are
such, that leaving the vehicle parked for long
periods at low outdoor temperatures without charging it can lead to:
R a reduction in battery performance
R longer charge times
Notes on battery care Avoid storing or transporting the vehicle at
excessively high or low temperatures over a
long period.
If you park the vehicle and leave it stationary for long periods:
R check the charge status of the high-voltage
battery more often
R connect the vehicle to a power supply
This prevents self-discharge and damage to
the high-voltage battery.
Terms of use Please note the information on exceptions
and limitations in the warranty documenta-
tion and in the Service Booklet.
Handling the charging cable and charg- ing cable controls Do not leave the charging cable controls
(Y page 213) hanging loose from a mains
socket. Otherwise, this could result in a poor contact with the mains socket and malfunc-
tions when charging the vehicle. To ensure that the brackets within the charg-
ing cable controls are not subjected to incor-
rect loads, observe the following:
R never lift or carry the controls by the charg-
ing cable connector or the mains plug
R to transport the charging cable, the coiled
part can be:
- wrapped around the controls or
- secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector Observe the "Important safety notes"
(Y page 210).
During the charging process, the charging
cable and charging cable connector may heat
up.
The charging cable and charging cable con-
nector will only heat up within the permissible limiting values, provided that:
R the mains power supply and the charging
cable are not damaged
R the instructions for handling the charging
cable and controls on the charging cable
are observed
If the charging cable or plug get too hot, have the mains power supply checked.
Protection against overvoltage !
Voltage surges in the mains supply can
damage the vehicle. The vehicle is there-
fore equipped with a device which protects
it from voltage surges in the mains supply.
This device may be triggered during severe
thunderstorms, for example, and may lead
to the building's fuse being tripped and an
interruption in the power supply. These
functions protect the vehicle. After the
building fuse is switched on again, the
charging process resumes automatically.
Following an interruption in the power sup-
ply or tripping of the building's fuse, it may take up to 10 minutes for charging to
resume automatically. 212
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)Driving and parking

Reset the building's circuit breaker. Other-
wise, the charging process cannot be contin- ued.
General information on the charging
process Observe the "Important safety notes"
(Y page 210).
The vehicle socket is located in the rear
bumper on the right below the tail lamp.
The charge socket flap and the vehicle are
centrally locked or unlocked simultaneously. Charging the high-voltage battery via
the mains socket
Charging cable for mains sockets Important safety notes
! Only use the charging cable to charge the
high-voltage battery. Do not use the charg-
ing cable for other purposes. It may other-
wise be damaged.
The vehicle is supplied with a charging cable
for connection to a mains socket. Only use
the charging cable supplied with the vehicle
or a charging cable approved for the vehicle.
i The charging process can vary depending
on the mains power supply. Therefore,
always observe the local information.
i For short charge times (charging with 16
A), connect the fast-charging cable to the
wallbox or charging station. You can also
use the optionally available charging cable
with the CE plug.
Information about charging from a wallbox
can be found at (Y page 216).
Information about charging at a charging sta-
tion can be found at (Y page 217).
Stowing the charging cable
The charging cable can be stowed in the bag
supplied in the luggage compartment of the vehicle and held in place with the Velcro fas-
tener.
Controls on the charging cable
:
Alternating current status indicator
; Control/protection system indicator
= Charge current indicator
? Charge current setting button
When displays :and ;on the charging
cable light up, this means the following: Display
:
: Lights up
green The external mains supply
connection is working prop-
erly. The high-voltage bat-
tery can be charged. Flashes red A fault has been detected in
the external mains supply.
The high-voltage battery is
recharged as soon as the
electricity signal registers
normal values. Lights up red There is a malfunction. The
charging cable must be
removed from the mains
socket and then re-inserted.Cha
rging the high-voltage battery (PLUG-IN HYBRI D vehicles)
213Driving and parking Z