2015 MERCEDES-BENZ GLC SUV Owners Manual

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 28). Information on technical data
i The technical data was determined in
accordance with EU Directives. All data
applies to the vehicle's standard equip-
ment. The data may therefore differ for
vehicles with optional equipment. You can
obtain further information from a
Mercedes-Benz Service Centre. Vehicle electronics
Tampering with the engine electron-
ics
! Only have work carried out on the engine
electronics and its associated parts, such
as control units, sensors, actuating com-
ponents and connector leads, at a qualified specialist workshop. Vehicle components
may otherwise wear more quickly and the
vehicle's operating permit may be invalida-
ted. Retrofitting two-way radios and
mobile phones (RF transmitters) G
WARNING
If RF transmitters are tampered with or not
properly retrofitted, the electromagnetic radi- ation they emit can interfere with the vehicle
electronics. This may jeopardise the opera- tional safety of the vehicle. There is a risk of an
accident.
You should have all work on electrical and
electronic components carried out at a quali-
fied specialist workshop. G
WARNING
If you operate RF transmitters incorrectly in
the vehicle, the electromagnetic radiation
could interfere with the vehicle electronics,
e.g.:
R if the RF transmitter is not connected to an
exterior aerial
R the exterior aerial has been fitted incor-
rectly or is not a low-reflection type
This could jeopardise the operating safety of
the vehicle. There is a risk of an accident.
Have the low-reflection exterior aerial fitted at
a qualified specialist workshop. When oper-
ating RF transmitters in the vehicle, always
connect them to the low-reflection exterior
aerial.
! The operating permit may be invalidated if
the instructions for installation and use of
RF transmitters are not observed.
In particular, the following conditions must be complied with:
R only approved wavebands may be used.
R observe the maximum permissible out-
put in these wavebands.
R only approved aerial positions may be
used.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus- sion surrounding the possible health risk
posed by electromagnetic fields. 478
Vehicle electronicsTechnical data

Approved aerial positions
:
Front roof area
; Rear roof area
= Rear wing
i On vehicles with panorama sliding sun-
roof, fitting an aerial to the front or rear roof
area is not permitted.
On the rear wing, it is recommended that
you position the aerial on the side of the
vehicle closest to the centre of the road.
Use Technical Specification ISO/TS 21609
(Road Vehicles – "EMC guidelines for fitting
aftermarket radio frequency transmitting
equipment") when retrofitting RF (radio fre-
quency) transmitters. Comply with the legal
requirements for add-on parts.
If your vehicle has fittings for two-way radio
equipment, use the power supply or aerial
connections intended for use with the basic
wiring. Be sure to observe the manufacturer's additional instructions when installing.
Deviations with respect to wavebands, maxi-
mum transmission outputs or aerial positions must be approved by Mercedes-Benz. The maximum transmission output (PEAK) at
the base of the aerial must not exceed the
following values: Waveband Maximum
transmission output Short wave
3 - 54 MHz 100 W
4 m waveband
74 - 88 MHz 30 W
2 m waveband
144 - 174 MHz 50 W
Trunked radio/Tetra
380 - 460 MHz 10 W
70 cm waveband
400 - 460 MHz 35 W
Mobile communications
(2G/3G/4G) 10 W
The following can be used in the vehicle with-
out restrictions:
R RF transmitters with a maximum transmis-
sion output of up to 100 mW
R RF transmitters with transmitter frequen-
cies in the 380 - 410 MHz waveband and a
maximum transmission output of up to 2 W(trunked radio/Tetra)
R Mobile telephones (2G/3G/4G)
There are no restrictions when positioning the aerial on the outside of the vehicle for the fol-
lowing wavebands:
R Trunked radio/Tetra
R 70 cm waveband
R 2G/3G/4G Vehicle electronics
479Technical data Z

Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN) X
Open the front right-hand door.
You will see vehicle identification plate :.Vehicle identification plate (example, vehicles with
a trailer tow)
: Vehicle identification plate
; Vehicle manufacturer (Daimler AG)
= EU type approval number (only for certain
countries)
? VIN
A Maximum permissible gross vehicle
weight (kg)
B Maximum permissible gross weight of
vehicle/trailer combination (kg) (only for
specific countries)
C Maximum permissible front axle load (kg)
D Maximum permissible rear axle load (kg)
E Paint code
i The data shown on the vehicle identifica-
tion plate is example data. This data is dif-
ferent for every vehicle and can deviate from the data shown here. You can find the
data applicable to your vehicle on the vehi- cle's identification plate. Vehicle identification number (VIN)
X
Slide the right-hand front seat to its rear-
most position.
X Fold floor covering ;upwards.
VIN :is visible.
The VIN can also be found on the vehicle
identification plate (Y page 480).
Only for certain countries: the VIN can also be
found at the lower edge of the windscreen. Engine number
The engine number is stamped into the crank-
case. You can obtain further information from any qualified specialist workshop. Service products and capacities
Important safety notes
G
WARNING
Service product can be poisonous and haz-
ardous to health. There is a risk of injury.
Observe the instructions on the respective
original container when using, storing and dis- posing off service products. Always store ser-
vice products in the sealed original container. Always keep service products out of the reach
of children. 480
Service products and capacitiesTechnical data

H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R fuels
R exhaust gas aftertreatment additives, e.g.
AdBlue ®
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windscreen washer fluid
R climate control system refrigerant
Components and service products must be
matched. Only use products recommended
by Mercedes-Benz. Damage which is caused
by the use of products which have not been
recommended is not covered by the
Mercedes-Benz warranty or goodwill ges-
tures. They are listed in this Mercedes-Benz
Owner's Manual in the appropriate section.
You can identify service products approved
by Mercedes-Benz by the following inscrip-
tions on the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi- cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Other identifications, for example:
R 0 W-30
R 5 W-30
R 5 W-40
Further information can be obtained from any
Mercedes-Benz Service Centre or on the
Internet at http://bevo.mercedes-benz.com. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. Service products and capacities
481Technical data Z

Tank capacity
The total capacity of the fuel tank may vary,
depending on the vehicle equipment. Missing
values were not available at the time of going
to print. Model Total capacity
GLC 250 4MATIC
GLC 300 4MATIC 66.0 l
GLC 350 e 4MATIC
50.0 l
All other models
50.0 l
or
66.0 l Model Of which
reserve fuel All models
Approx. 7.0 l
Petrol
Fuel grade
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, the fuel will enter the fuel
system. Even small amounts of the wrong
fuel can result in damage to the fuel system
and the engine. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely.
! Only refuel using unleaded petrol with at
least 95 RON that conforms to the Euro-
pean standard EN 228 or E DIN 51626-1 or
an equivalent specification.
Fuel of this specification may contain up to 10% ethanol. Your vehicle is suitable for use
with E10 fuel. You may refuel your vehicle
using E10 fuel.
Fuel that does not conform to EN 228 or
E DIN 51626–1 can lead to increased wear
as well as damage to the engine and
exhaust system. i
E10 fuel contains up to 10% bioethanol.
Your vehicle is suitable for use with E10
fuel. You may refuel your vehicle using E10 fuel.
! Only use the fuel recommended. Operat-
ing the vehicle with other fuels can lead to
engine failure.
! Do not use the following:
R E85 (petrol with 85% ethanol)
R E100 (100% ethanol)
R M15 (petrol with 15% methanol)
R M30 (petrol with 30% methanol)
R M85 (petrol with 85% methanol)
R M100 (100% methanol)
R Petrol with additives containing metal
R Diesel
Do not mix such fuels with the fuel recom-
mended for your vehicle.
Usually you will find information about the
fuel grade on the pump. If you cannot find the label on the petrol pump, ask the filling sta-
tion staff.
As a temporary measure, if the recommended
fuel is not available, you may also use regular unleaded petrol with an octane rating of
91 RON. This may reduce engine perform-
ance and increase fuel consumption. Avoid
driving at full throttle and sudden accelera-
tion. Never refuel using fuel with a lower RON.
i In some countries, the available petrol
may not be sufficiently low in sulphur. This fuel can temporarily produce unpleasant
odours, especially on short journeys. As
soon as sulphur-free fuel (sulphur content
<1 0 ppm) is used for refuelling, the odours
are reduced.
Information on refuelling (Y page 204).
GLC 300 4MATIC ! Only refuel using super unleaded petrol
with at least 98 ROZ, if you want maximum
performance from the engine. Alterna-
tively, you can also use unleaded petrol of
at least 95 ROZ. 482
Service products and capacitiesTechnical data

As a temporary measure, if the recommen-
ded fuel is not available, you may also use
regular unleaded petrol with an octane rat-
ing of 91 ROZ. Doing so results in higher
fuel consumption and significantly reduced performance. Never refuel using fuel with a lower RON.
Fuel of this specification may contain up to
10% ethanol.
Fuel that does not conform to EN 228 or
E DIN 51626–1 can lead to increased wear
as well as damage to the engine and
exhaust system.
Additives ! Operating the engine with fuel additives
added later can lead to engine failure. Do
not mix fuel additives with fuel. This does
not include additives for the removal and
prevention of residue build-up. Petrol must only be mixed with additives recommended
by Mercedes-Benz. Observe the instruc-
tions for use in the product description.
More information about recommended
additives can be obtained from any
Mercedes-Benz Service Centre.
Mercedes-Benz recommends that you use
fuel brands that have additives.
The quality of the fuel available in some coun- tries may not be sufficient. Residue could
build up in the injection system as a result. In
this case, in consultation with a Mercedes-
Benz Service Centre, the petrol may be mixed
with the cleaning additive recommended by
Mercedes-Benz. Always observe the notes
and mixing ratios specified on the container.
Diesel Fuel grade
G
WARNING
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire. Never refuel with petrol. Never add petrol to
diesel fuel.
! When refuelling, only use diesel fuel that
conforms to the European standard EN 590
or is of equivalent quality. Fuel that does
not conform to EN 590 can lead to
increased wear as well as damage to the
engine and exhaust system.
! Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix such fuels with diesel fuel and
do not use any special additives. Other-
wise, engine damage may occur.
! In countries outside the EU, only use low-
sulphur Euro diesel with a sulphur content
of under 50 ppm. Otherwise, the emission
control system could be damaged.
Usually you will find information about the
fuel grade on the pump. If you cannot find the
label on the petrol pump, ask the filling sta-
tion staff.
Information on refuelling (Y page 204).
Low outside temperatures
In winter months, diesel fuel with an improved
cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc- tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifi-
cations outlined in EN 590. At unusually low
outside temperatures, it is possible that the
flow characteristics of the diesel fuel could be insufficient. Accordingly, diesel fuel from
warmer areas may not be suitable for opera-
tion in colder climatic conditions. Service products and capacities
483Technical data Z

i
Further information on country-specific
fuel properties and fuel types with low-tem-
perature resistance can be obtained from
oil companies, e.g. at filling stations.
Fuel consumption information H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on:
R efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimise your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in the following situations:
R at very low outside temperatures
R in urban traffic
R on short journeys
R in mountainous terrain
R when towing a trailer
i Only for certain countries: you can find
the current consumption and emission val-
ues of your vehicle in the COC documents
(EU CERTIFICATE OF CONFORMITY). These documents are delivered with your vehicle.
The consumption figures were, in each
case, based on the currently applicable ver- sion:
R for vehicles that comply with standards
up to and including the EURO 4 standard,
in accordance with EU Directive
80/1268/EEC
R for vehicles that comply with or exceed
the EURO 5 standard, in accordance with Regulation (EC) No. 715/2007 Deviations from these values may occur
under normal operating conditions. AdBlue
®
Important safety notes AdBlue
®
is a water-soluble fluid for the
exhaust gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts
of ammonia vapour may be released.
Ammonia vapours have a pungent odour and
are particularly irritating to the skin, to
mucous membranes and to the eyes. You may experience a burning sensation in your eyes,
nose and throat. You may also experience
coughing and watery eyes.
Do not inhale any ammonia vapours that may
be released. Only fill the AdBlue ®
tank in well-
ventilated areas.
Low outside temperatures AdBlue
®
freezes at a temperature of approx-
imately -11 †. The vehicle is delivered from
the factory equipped with an AdBlue ®
pre-
heating system. Winter operation can thus be
guaranteed even at temperatures below
-11 †.
Additives !
Only use AdBlue ®
in accordance with ISO
22241. Do not use additives with AdBlue ®
and do not dilute AdBlue ®
with water. This
may destroy the BlueTEC exhaust gas after-
treatment system. 484
Service products and capacitiesTechnical data

Purity
!
Impurities in AdBlue ®
(e.g. due to other
service products, cleaning agents or dust)
lead to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC ®
exhaust
gas aftertreatment system
Assuring the purity of AdBlue ®
is particularly
important with respect to avoiding malfunc-
tions in the BlueTEC exhaust gas aftertreat-
ment system.
If AdBlue ®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, do not use this fluid to refill the tank. The purity of the fluid can no
longer be guaranteed.
Capacities Model Total capacity
All models
27.0 l
Engine oil
General notes When handling engine oil, observe the impor-
tant safety notes on service products
(Y page 480).
The quality of the engine oil is decisive for the function and service life of an engine. After
extensive tests, Mercedes-Benz approves engine oils that correspond to the current
technical standard.
Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines.
Further information on tested and approved
engine oils can be obtained from any
Mercedes-Benz Service Centre. Mercedes-
Benz recommends that you have the oil
change carried out at a qualified specialist
workshop. Mercedes-Benz approval is indica-
ted on the oil container by the inscription
"MB-Freigabe" or "MB-Approval" and the cor- responding designation, e.g. MB-Freigabe or
MB-Approval 229.51.
You can call up an overview of approved
engine oils on the Internet at
http://bevo.mercedes-benz.com by enter-
ing the designation, e.g. 229.5.
The table shows which engine oils have been
approved for your vehicle.
Petrol engines: in certain countries, differ-
ent engine oils can be used, provided that the
maintenance intervals are reduced. For more
information, please contact a qualified spe-
cialist workshop. Petrol engines MB-Freigabe
or MB-
Approval All models
229.5
Diesel engines MB-Freigabe
or MB-
Approval All models
228.51,
229.31,
229.51, 229.52 Service products and capacities
485Technical data Z