Page 449 of 497

!
When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD func- tion is activated, the vehicle brakes auto-
matically in certain situations. To avoid
damage to the vehicle, deactivate these
systems in the following or similar situa-
tions:
R when towing away
R in a car wash
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to
the towing eyes or, if available, to the trailer
tow hitch. You could otherwise damage the
vehicle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope
in the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being
towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow
hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the trailer tow hitch for recov-
ery or towing. Do not use the towing eye for recovery. This could damage the vehicle. If
in doubt, have the vehicle recovered using
a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged. !
Shift the automatic transmission to
Nand
do not open the driver's or front passeng-
er's door during towing. The automatic
transmission may otherwise shift to posi-
tion P, which could damage the transmis-
sion.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
Observe the legal requirements for the rele-
vant countries when towing.
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission dam- age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed away.
If the automatic transmission cannot be shif- ted to position N, have the vehicle transpor-
ted on a transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the
ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
Deactivate the automatic locking feature
before towing the vehicle (Y page 102). You
could otherwise be locked out when pushing
or towing the vehicle.
Deactivate tow-away protection before tow-
ing away the vehicle (Y page 91).
PLUG-IN HYBRID vehicles:
PLUG-IN HYBRID vehicles may not be towed
away but must instead be transported, if:
R the multifunction display is not working or
R the á Towing not permitted See
Towing not permitted See
Owner's Manual Owner's Manual message appears in the
multifunction display 446
Towing away and tow-startingBreakdown assistance
Page 450 of 497

If the vehicle is in a dangerous location it may
be towed from the danger zone with both
axles on the ground. In this case, the towing
distance may not be greater than 50 m and
the towing speed must not exceed 10 km/h.
For longer distances, have the vehicle loaded
and transported. Fitting/removing the towing eye
Fitting the towing eye The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear under covers :.
Vehicles with a trailer tow hitch do not have a
bracket at the back for the screw-in towing
eye. Connect the towbar to the trailer tow
hitch (Y page 303).
X Take the towing eye out of the stowage well
on the left, under the luggage compartment floor (Y page 432).
X Press the mark on cover :inwards and
remove.
X Screw in the towing eye clockwise as far as
it will go and tighten it. Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Put the towing eye back into the vehicle
tool kit. Towing the vehicle with both axles on
the ground
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove the key from the ignition lock. In order to
ensure that the automatic transmission stays
in position Nwhen towing away the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Leave the key in position 2in the ignition
lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 141).
In order to signal a change of direction when towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the turn
signals for the desired direction flash. When
you reset the combination switch, the hazard
warning lamps start flashing again. Towing away and tow-starting
447Breakdown assistance Z
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Transporting the vehicle
PLUG-IN HYBRID vehicles Transportation of the vehicle should only be
carried out by professional recovery compa-
nies.
4MATIC vehicles/vehicles with auto-
matic transmission !
When the vehicle is loaded for transport,
the front and rear axles must be stationary
and on the same transportation vehicle.
Positioning over the connection point of the transport vehicle is not permitted. The drive
train may otherwise be damaged.
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
X Turn the key to position 2in the ignition
lock.
X Shift the automatic transmission to posi-
tion N.
As soon as the vehicle is loaded: X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to posi-
tion P. X
Turn the key to position 0in the ignition
lock and remove it.
X Secure the vehicle. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa- ded up and transported.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
In the event of damage to the electrical
system: if the battery is defective, the auto-
matic transmission will be locked in position
P. To shift the automatic transmission to posi-
tion N, you must provide power to the vehi-
cle's electrical system in the same way as
when jump-starting (Y page 443).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
! Do not tow-start vehicles with automatic
transmission. You could otherwise damage the automatic transmission.
i You can find information on "Jump-start-
ing" under (Y page 443). Electrical fuses
Important safety notes
G
WARNING
If you manipulate, bridge or replace a faulty
fuse with a fuse of a higher amperage, the
electric cables could be overloaded. This may result in a fire. There is a risk of an accident
and injury. 448
Electrical fusesBreakdown assistance
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Always replace faulty fuses with specified new
fuses of the correct amperage.
Blown fuses must be replaced with fuses of
the same rating, which you can recognise by
the colour and fuse rating. The fuse ratings
are listed in the fuse allocation chart.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz Ser-
vice Centre.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system concerned. Otherwise, components or sys-
tems could be damaged.
The fuses in your vehicle disconnect faulty
circuits. If a fuse blows, all the components on
the circuit and their functions will fail. Before replacing a fuse
Observe the important safety notes
(Y page 448)
X Secure the vehicle against rolling away
(Y page 219).
X Switch off the engine.
X Switch off all electrical consumers.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start func-
tion or KEYLESS ‑GO:
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the key having been
removed.
The driver's door can be closed again.
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
R fuse box on the driver's side of the dash-
board
R fuse box in the front-passenger footwell R
fuse box in the engine compartment on the
driver's side
R fuse box under the luggage compartment
floor on the right-hand side of the vehicle,
when viewed in the direction of travel
The fuse allocation chart is on the fuse box in
the luggage compartment (Y page 451). Dashboard fuse box
! Do not use a pointed object such as a
screwdriver to open the cover in the dash-
board. You could damage the dashboard or
the cover.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture seeping in or dirt could otherwise impair
the operation of the fuses. X
Open the driver's door.
X To open: pull out cover :slightly at the
bottom in the direction of arrow =.
X Fold cover :outwards in the direction of
arrow ;.
X To close: fold in cover :until it engages. Fuse box in the front-passenger foot-
well
! Make sure that no moisture can enter the
fuse box when the cover is open. Electrical fuses
449Breakdown assis tance Z
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!
When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses. X
Open the front-passenger door.
X To open: fold cover :out towards the rear
and remove it.
X To close: clip in cover :at the rear.
X Fold cover :forwards until it engages. Fuse box in the engine compartment
G
WARNING
When the bonnet is open, and the windscreen wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses. Fuse box cover (example)
X Open the bonnet.
X To open: press safety clips :on the cover
together.
X Remove fuse box cover ;upwards. Fuse box in the engine compartment (exam-
ple)
X Remove any existing moisture from the
fuse box using a dry cloth.
X Loosen screws =, fold up fuse box lid ?
and remove it.
X To close: check whether the seal is posi-
tioned correctly in lid ?.
X Insert lid ?into the bracket at the rear of
the fuse box.
X Fold down lid ?of the fuse box and tighten
screws =.
Fuse box cover (example)
X Insert cover ;on both sides and engage
safety clips :.
X Close the bonnet. 450
Electrical fusesBreakdown assistance
Page 454 of 497
Fuse box in the luggage compartment
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture seeping in or dirt could otherwise impair
the operation of the fuses. X
Open the tailgate.
X Lift the luggage compartment floor
upwards (Y page 400).
X To open: release cover at the top and open
it : downwards in the direction of the
arrow.
X To close: fold down cover :in the oppo-
site direction to the arrow and close the
Velcro fastener.
Make sure that the cover is in the recess
provided for it.
i The fuse allocation chart is in a recess on
the side of the fuse box. You can find the
corresponding fuse rating and fuse type on the fuse allocation chart. Electrical fuses
451Breakdown assistance Z
Page 455 of 497
Page 456 of 497
Useful information
............................454
Important safety notes .....................454
Operation ........................................... 454
Winter operation ............................... 456
Tyre pressure .................................... 458
Changing a wheel .............................. 463
Wheel and tyre combinations ..........468
Emergency spare wheel ...................474 453Wheels and tyres