Display messages
Possible causes/consequences and
M
MSolutions _
Rear left seat Rear left seat
backrest not backrest not
locked locked
orRear
Rear
right seat back‐
right seat back‐
rest not locked rest not locked Vehicle with through-loading feature in the rear bench seat:
The backrest in the rear is not engaged on the left-hand and/or
right-hand side.
X Push the backrest back until it engages. _
Rear centre back‐ Rear centre back‐
rest not locked rest not locked Vehicle with through-loading facility in the rear compartment:
The centre rear seat backrest is not engaged.
X Push the backrest back until it engages. j
Check trailer Check trailer
hitch lock hitch lock The trailer tow-hitch is not operational.
A warning tone also sounds.
G WARNING
If the ball coupling is not in the locked position, the trailer may
come loose. There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 219).
X Uncouple the trailer and secure it against rolling away.
X Initiate a new swivelling procedure (Y page 304).
X When the display message disappears, re-couple the trailer.
If the multifunction display still shows the display message: X Do not re-couple the trailer.
X Check the ground clearance and continue driving without the
trailer.
X Consult a qualified specialist workshop immediately. j
Trailer coupling Trailer coupling
extending… extending… The ball coupling is swivelled out or in.
Only swivel the ball coupling in or out when the vehicle is station-
ary. No trailer may be coupled during the swivelling procedure. Do
not attempt to speed up, slow down or initiate the swivelling proc- ess using your hand, foot or other aids.
X Move the ball coupling of the trailer tow hitch to an operational
position (Y page 304).372
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
available again available again
after engine start after engine start PLUG-IN HYBRID vehicles:
With the engine switched off, you have attempted to switch on the
pre-entry climate control more than twice.
X Let the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera-
tional again. &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
inoperative HV- inoperative HV-
battery low battery low PLUG-IN HYBRID vehicles:
The on-board voltage is too low. The pre-entry climate control
cannot be switched on.
X Drive for a considerable distance.
The battery charges. When the charge status of the high-voltage
battery is over the specified minimum charge status, pre-entry
climate control is operational again. &
Function Function
available
available
again
again after
afterengine
engine
start
start Vehicles with the BlueEFFICIENCY package:
With the engine switched off, you have attempted to switch on
remote activation of heating and ventilation systems more than
three times.
X Let the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera-
tional again. &
inoperative Bat‐ inoperative Bat‐
tery low tery low The on-board voltage is too low.
The auxiliary heating (Y
page 178) has switched itself off. The
auxiliary heating or remote activation of heating and ventilation
systems cannot be switched on.
X Drive for a considerable distance.
The battery charges. The auxiliary heating or remote activation
of heating and ventilation systems is operational again as soon
as the on-board electrical system voltage is sufficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 178).
X Refuel at the nearest filling station. &
inoperative See inoperative See
Owner's Man. Owner's Man. The auxiliary heating is temporarily malfunctioning or faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat- ing, waiting several minutes between each attempt
(Y page 178).
If the auxiliary heating does not switch on: X Consult a qualified specialist workshop. Display
messages
373On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Â
Key not detected Key not detected
(white display mes-
sage) The key is currently undetected.
X Change the location of the key in the vehicle.
If the key still cannot be detected: X Insert the key into the ignition lock and turn it to the desired
position. Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 219).
X Locate the key.
X Press aon the steering wheel to confirm the display mes-
sage. Because there is interference from a strong source of radio waves,
the key is not detected whilst the engine is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 219).
X Insert the key into the ignition lock and bring into key mode. Â
Remove starting Remove starting
button, then button, then
insert key insert key The key is continually undetected.
The key detection function has a temporary malfunction or is
faulty. A warning tone also sounds.
X Insert the key into the ignition lock and turn it to the desired
position.
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
General notes
Some systems carry out a self-diagnosis when the ignition is switched on. Several warning and indicator lamps can thereby temporarily light up or flash. This behaviour is non-critical. These
warning and indicator lamps only indicate a malfunction if they light up or flash after the engine is started or during a journey. Wa
rning and indi cator lamps in the instrument cluster
375On-board computer and displays Z
Safety
Seat belts Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ü
N
Only for certain countries: the red seat belt warning lamp lights up for
6 seconds after the engine starts.
The seat belt warning lamp reminds the driver and front passenger to fasten
their seat belts.
X Fasten your seat belt (Y page 50).ü
N
Only for certain countries: the red seat belt warning lamp lights up after the
engine starts. In addition, a warning tone sounds for up to 6 seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 50).
The warning tone ceases. ü
N
The red seat belt warning lamp lights up after the engine starts, as soon as
the driver's or the front-passenger door is closed.
The driver or passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 50).
The warning lamp goes out.
There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow them in a
secure place.
The warning lamp goes out. ü
N
The red seat belt warning lamp flashes and an intermittent audible warning
sounds.
The driver or passenger has not fastened their seat belt. At the same time, you are driving faster than 25 km/h or have briefly driven faster than 25 km/h.
X Fasten your seat belt (Y page 50).
The warning lamp goes out and the intermittent warning tone ceases.
There are objects on the front-passenger seat. At the same time, you are
driving faster than 25 km/h or have briefly driven faster than 25 km/h.
X Remove the objects from the front-passenger seat and stow them in a
secure place.
The warning lamp goes out and the intermittent warning tone ceases. 376
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Safety systems
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions J
N
The yellow brake system warning lamp lights up while the engine is running
or the ECO start/stop function is activated.
PLUG-IN HYBRID vehicles: the yellow brake system warning lamp is shown in
the READY driving status.
G WARNING
The brake system is malfunctioning and the braking characteristics may be
affected.
There is a risk of an accident. X If the multifunction display shows a display message, please observe this.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. J
N
The red brake system warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles: the red brake system warning lamp is shown in the READY driving status.
A warning tone also sounds.
G WARNING
The brake boosting effect is malfunctioning and the braking characteristics
may be affected.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying attention to
road and traffic conditions. Do not continue driving under any circumstan-
ces.
X Safeguard the vehicle against rolling away (Y page 219).
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction display. Warning and indicator lamps in the instrument cluster
377On-board computer and displays Z
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions J
N
The red brake system warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles: the red brake system warning lamp is shown in the READY driving status.
A warning tone also sounds.
There is insufficient brake fluid in the brake fluid reservoir.
G WARNING
Braking efficiency may be impaired.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying attention to
road and traffic conditions. Do not continue driving under any circumstan-
ces.
X Safeguard the vehicle against rolling away (Y page 219).
X Do not top up the brake fluid. Topping up will not rectify the fault.
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction display. 378
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions !
N
The yellow ABS warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles: the yellow ABS warning lamp is shown in the READY
driving status.
ABS (Anti-lock Braking System) has been deactivated due to a fault. Therefore BAS (Brake Assist System), BAS PLUS with Cross-Traffic Assist, COLLISION
PREVENTION ASSIST PLUS, ESP ®
(Electronic Stability Program), PRE‑SAFE ®
,
PRE‑SAFE ®
PLUS, PRE‑SAFE ®
Brake, the HOLD function, Hill Start Assist,
ESP ®
trailer stabilisation, Crosswind Assist, adaptive brake lights, STEER
CONTROL, Active Lane Keeping Assist and Active Blind Spot Assist are also
deactivated.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions
listed above. The wheels could therefore lock if you brake hard, for example.
The steerability and braking characteristics may be severely affected. The
braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems,
such as the navigation system or the automatic transmission, will be unavail- able. Warning and indicator lamps in the instrument cluster
379On-board computer and displays Z
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions !
N
The yellow ABS warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles: the yellow ABS warning lamp is shown in the READY
driving status.
A warning tone also sounds.
EBD is unavailable due to a malfunction. Therefore ABS, BAS, BAS PLUS with
Cross-Traffic Assist, COLLISION PREVENTION ASSIST PLUS, ESP ®
,
PRE‑ SAFE ®
, PRE‑SAFE ®
PLUS, PRE‑ SAFE®
Brake, the HOLD function, Hill Start
Assist, ESP ®
trailer stabilisation, Crosswind Assist, adaptive brake lights,
STEER CONTROL, Active Lane Keeping Assist and Active Blind Spot Assist are
also unavailable.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions
listed above. The front and rear wheels could therefore lock, for example, if you
brake hard.
The steerability and braking characteristics may be severely affected. The
braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. 380
Warning and indicator lamps in the instrument clusterOn-board computer and displays