Display messages
Possible causes/consequences and
M
MSolutions 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X Refuel at the nearest filling station. C C There is very little fuel in the fuel tank.
The auxiliary heating cannot be operated.
X Refuel at the nearest filling station without fail. ¸
Replace Replace
air
aircleaner
cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X Consult a qualified specialist workshop. !
Clean Clean
the
thefuel
fuel fil‐
fil‐
ter
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X Consult a qualified specialist workshop. Refill AdBlue See Refill AdBlue See
Owner’s Manual Owner’s Manual
The AdBlue
®
level has fallen below the reserve range. A warning
tone also sounds.
X Refill AdBlue ®
as soon as possible (Y page 207).Refill AdBlue No
Refill AdBlue No
start in ... mi start in ... mi
The AdBlue
®
level is only sufficient for the indicated distance. A
warning tone also sounds.
X Refill AdBlue ®
immediately (Y page 207).
i If you drive the vehicle faster than 15 km/h the
Refill
Refill
AdBlue
AdBlue No
Nostart
start in
in...
... mi
mimessage goes out after approx-
imately one minute. Refill
Refill
AdBlue
AdBlueEng.
Eng.
start not possible
start not possible The AdBlue
®
tank is empty. A warning tone also sounds. You can
no longer start the engine.
X Add at least 3.5 l of AdBlue ®
(Y page 207).
X Turn the ignition on for approximately one minute.
The system requires approximately one minute after refilling to
detect the change in the AdBlue ®
level.
X Start the engine. Check AdBlue See
Check AdBlue See
Owner’s Manual Owner’s Manual
The AdBlue
®
system is malfunctioning. A warning tone also
sounds.
X Consult a qualified specialist workshop. 356
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Eng.
Eng.
start
start not
notpos‐
pos‐
sible in ... mi
sible in ... mi The AdBlue
®
system is malfunctioning. A warning tone also
sounds.
X Consult a qualified specialist workshop immediately. Eng.
Eng.
start
start not
notpos‐
pos‐
sible sible The AdBlue
®
system is malfunctioning. A warning tone also
sounds. You can no longer start the engine.
X Consult a qualified specialist workshop immediately. Hybrid drive system
Display messages
Possible causes/consequences and
M MSolutions d
Vehicle is opera‐ Vehicle is opera‐
tional Switch off tional Switch off
the ignition the ignition
before exiting before exiting PLUG-IN HYBRID vehicles:
You are exiting the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also sounds.
If you leave the vehicle:
X Safeguard the vehicle against rolling away (Y page 219).
X Switch off the ignition and remove the key.
If you do not leave the vehicle: X Switch off the electrical consumers, e.g. automatic climate con-
trol, seat heating.
Please note the following: the electrical consumers are supplied by
the 12 V battery. If the vehicle is left in a ready-to-drive state for an extended period, it will switch off once the 12 V battery is almostempty. It will then only be possible to start the vehicle using a
second battery (jump-starting). Change Change
the
thecurrent
current
drive program
drive program
before changing before changing
the operating the operating
mode modeor Exit manual
Exit manual
drive program M
drive program M
before changing before changing
the operating mode the operating mode PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode in the auto-
matic drive program
S(Sport), S+(Sport Plus) or in the manual
drive program M.
X Activate drive program C(Comfort) or E(Economy)
(Y page 295).
X Select the preferred operating mode HYBRID,E-MODE,E-SAVE
or CHARGE (Ypage 290). Display
messages
357On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions E-MODE currently
E-MODE currently
unavailable unavailable PLUG-IN HYBRID vehicles:
The charge level of the high-voltage battery has reached the lower
limit and the operating mode E-MODEhas been switched off.
Driving with the internal combustion engine is activated and the
operating mode switches to the basic HYBRIDsetting.
X Drive on using the internal combustion engine.
If necessary, you can change to the E-SAVEorCHARGE oper-
ating mode (Y page 290).
If you select the CHARGEoperating mode, the high-voltage bat-
tery is charged.
When the charge level display of the high-voltage battery has
risen a little, you can change back to the E-MODEoperating
mode. Only E-MODE avail‐ Only E-MODE avail‐
able able
Power
Power limited
limited
Refuel immediately
Refuel immediately PLUG-IN HYBRID vehicles:
The fuel tank has been run dry and the combustion engine has
been switched off.
A warning tone also sounds.
The vehicle will be powered by electrical energy only. Performance
is restricted and the vehicle may accelerate more slowly than nor-
mal.
X Refuel at the nearest filling station without fail.
In the "Total range and electric range" menu, you can display the
approximate range of the vehicle (Y page 294).Without starting Without starting
engine again, con‐ engine again, con‐
sult workshop sult workshop You cannot restart the engine due to a malfunction.
A warning tone also sounds.
If the engine is running:
X Consult a qualified specialist workshop.
If you switch off the engine:
X Safeguard the vehicle against rolling away (Y page 219).
X Consult a qualified specialist workshop. á
Towing not permit‐ Towing not permit‐
ted See Owner's ted See Owner's
Manual Manual The hybrid drive system is faulty.
X Have the vehicle transported on a transporter or trailer to the
nearest qualified specialist workshop. Û
Malfunction Visit Malfunction Visit
workshop workshop The hybrid drive system is faulty.
X Consult a qualified specialist workshop. 358
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual
orActive
Active
Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inop-
erative.
Possible causes:
R the radar sensor system is outside the operating temperature
range
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
Once the causes listed above no longer apply, the display message goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 219).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not not
available
available when
when
towing a trailer
towing a trailer
See See Owner's
Owner's Manual
Manual
or Active Blind
Active Blind
Spot Assist not
Spot Assist not
available available when
whentow‐
tow‐
ing a trailer See
ing a trailer See
Owner's Manual Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while
towing a trailer.
You have established the electrical connection between the trailer
and your vehicle.
X Press aon the steering wheel to confirm the display mes-
sage. Blind Spot Assist Blind Spot Assist
inoperative inoperative
or
Active Blind Spot
Active Blind Spot
Assist inoperative Assist inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
X Consult a qualified specialist workshop. Park
Park
Assist
Assist cancel‐
cancel‐
led
led The driver's door is open.
X Repeat the parking gap measurement and parking process with
the driver's door closed. You touched the multifunction steering wheel while steering inter-
vention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 257).362
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Park
Park
Assist
Assist inoper‐
inoper‐
ative
ative PARKTRONIC is malfunctioning or faulty.
X Follow the instructions and helpful hints in the "Problems with
PARKTRONIC" section (Y page 257).
If the multifunction display still shows the display message: X Consult a qualified specialist workshop. Active Parking Assist is unavailable or faulty.
X Switch off the ignition and restart the engine.
If Active Parking Assist continues to be unavailable (the jsymbol
does not appear in the multifunction display):
X Consult a qualified specialist workshop. Park Assist Park Assist
switched off switched off The vehicle is parked. A warning tone also sounds.
The display message disappears automatically.
Ã
inoperative inoperative DSR (Downhill Speed Regulation) is deactivated due to a fault.
X Have DSR checked at a qualified specialist workshop. Traffic Sign
Traffic Sign
Assist currently Assist currently
unavailable See unavailable See
Owner's Manual Owner's Manual Traffic Sign Assist is temporarily inoperative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational, the dis-
play message disappears.
Traffic Sign Assist is operational again. Traffic Sign Traffic Sign
Assist inoperative Assist inoperative Traffic Sign Assist is faulty.
X Consult a qualified specialist workshop. ë
Off Off The HOLD function is deactivated. The vehicle is skidding.
A warning tone also sounds.
X Reactivate the HOLD function later (Y page 247). The HOLD function is deactivated. When the brake pedal is firmly
depressed, an activation condition is not fulfilled.
A warning tone also sounds.
X Check the activation conditions for the HOLD function
(Y page 247). Display
messages
363On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions DISTRONIC PLUS off
DISTRONIC PLUS off DISTRONIC PLUS has been deactivated (Y
page 236).
If it was not deactivated by the driver, a warning tone also sounds. DISTRONIC PLUS
DISTRONIC PLUS
available again available again DISTRONIC PLUS is operational again after having been tempo-
rarily unavailable. You can now reactivate DISTRONIC PLUS
(Y
page 236). DISTRONIC DISTRONIC
PLUS
PLUScur‐
cur‐
rently
rently unavailable
unavailable
See Owner's Manual
See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
Steering Assist and Stop&Go Pilot are temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low
A warning tone also sounds.
Once the causes listed above no longer apply, the display message goes out.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 219).
X Restart the engine. DISTRONIC PLUS DISTRONIC PLUS
inoperative inoperative DISTRONIC PLUS is faulty.
The following may have also failed:
R BAS PLUS with Cross-Traffic Assist
R PRE-SAFE ®
Brake
R Steering Assist and Stop&Go Pilot
A warning tone also sounds.
X Consult a qualified specialist workshop. DISTRONIC DISTRONIC
PLUS
PLUSsus‐
sus‐
pended
pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. DISTRONIC PLUS
DISTRONIC PLUS
- - - mph - - - mph An activation condition for DISTRONIC PLUS is not fulfilled.
X Check the activation conditions for DISTRONIC PLUS
(Y page 236). 364
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Tyre press. moni‐
Tyre press. moni‐
tor currently tor currently
unavailable unavailable No signals can be received from the tyre pressure sensors due to
strong RF interference. The tyre pressure monitor is temporarily
malfunctioning.
X Drive on.
The tyre pressure monitor restarts automatically as soon as the
cause has been rectified. Wheel sensor(s) Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed in the
multifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre press. moni‐ Tyre press. moni‐
tor tor
inoperative
inoperative No
No
wheel sensors
wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The
tyre pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driv-
ing for a few minutes. Tyre press. moni‐ Tyre press. moni‐
tor inoperative tor inoperative The tyre pressure monitor is faulty.
X Consult a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions To start engine,
To start engine,
shift to either P shift to either P
or N or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Apply brake to Apply brake to
deselect Park (P) deselect Park (P)
position position You have attempted to move the transmission selector lever to
position
D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. To shift out of P To shift out of P
or N, depress or N, depress
brake and start brake and start
engine engine With the engine switched off, you have attempted to shift the
transmission out of position
Por Ninto another transmission
position.
X Depress the brake pedal.
X Start the engine. Display
messages
369On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Stop
Stop
vehicle
vehicle Leave
Leave
engine running
engine running
Wait Transmission Wait Transmission
cooling cooling The transmission has overheated. Pulling away can be temporarily
impaired or not possible.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Wait until the display message disappears before pulling away. Auxiliary battery
Auxiliary battery
malfunction malfunction PLUG-IN HYBRID vehicles only:
The auxiliary battery for the transmission is no longer being
charged.
X Consult a qualified specialist workshop.
X Until then, set the transmission to position Pbefore you switch
off the engine.
X Before leaving the vehicle, apply the electric parking brake. A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? The bonnet is open. A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 219).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction or because it has already been triggered.
X Consult a qualified specialist workshop. C C At least one door is open. A warning tone also sounds.
X Close all doors. Display
messages
371On-board computer and displays Z