Allow the battery to warm up gently first, if
necessary. Otherwise, the service life can be
shortened and the starting characteristics
impaired, especially at low temperatures.
PLUG-IN HYBRID vehicles: if the battery
charge is sufficient, the high-voltage battery
can also supply the 12 V battery with energy.
This only happens if the battery charge of the 12 V battery requires this, e.g. after using
electrical consumers for an extended period
with the engine switched off. As the on-board
voltage is continuously monitored this can
also be performed when the engine is
switched off. The battery charge of the 12 V
battery and the on-board voltage are thereby kept stable for longer. 442
Battery (vehicle)Breakdo
wn assis tance
Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a positive terminal and an earth point, in the engine compartment.
All vehicles except vehicles with a lithium-ion battery: G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not breathe in any battery gases. Do not lean over the battery. Keep the batteries out of the reach of children. Immediately rinse off battery acid
thoroughly with plenty of clean water and seek medical attention at once. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Vehicles with a petrol engine:
avoid repeated and lengthy starting attempts. Otherwise,
the non-combusted fuel may damage the catalytic converter.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge
the battery. The service life of a battery that has been thawed may be reduced. The starting
characteristics may be impaired, especially at low temperatures. Have the thawed battery
checked at a qualified specialist workshop.
All vehicles: Jump-starting
443Breakdown assistance Z
Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jump
leads. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R Vehicles with a petrol engine: only jump-start the vehicle when the engine and exhaust
system are cold.
R Jump-starting may only be performed using batteries with a nominal voltage of 12 V.
R Only use jump leads that have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jump leads are not damaged.
R non-insulated parts of the terminal clamps do not come into contact with other metal parts
while the jump leads are connected to the battery.
R the jump leads cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Make sure the ignition is switched off (Y page 187). All indicator lamps in the instrument
cluster must be off. When using the key, turn the key to position 0in the ignition lock and
remove it (Y page 187).
X Switch off all electrical consumers, e.g. rear window heating, lighting etc.
X Open the bonnet. Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device. 444
Jump-startingBreakdown assistance
X
Slide cover Aof positive terminal :in the direction of the arrow.
X Connect positive terminal :on your vehicle to positive terminal ;of donor battery B
using the jump lead. Always begin with positive terminal :on your own vehicle first.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal =of donor battery Bto earth point ?of your vehicle using the
jump lead, connecting the jump lead to donor battery Bfirst.
X Start the engine.
X Before disconnecting the jump leads, let the engines run for several minutes.
X First, remove the jump leads from earth point ?and negative terminal =, then from pos-
itive clamp :and positive terminal ;. Begin each time at the contacts on your own vehicle
first.
X Close cover Aof positive clamp :after removing the jump leads.
X Have the battery checked at a qualified specialist workshop.
PLUG-IN HYBRID vehicles: if your vehicle has been jump-started, it may not be possible to
use the electric drive for approximately 30 minutes.
Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump starting can be obtained at
any qualified specialist workshop. Towing away and tow-starting
Important safety notes
G
WARNING
Safety relevant functions are restricted or no
longer available if:
R the engine is not running
R the brake system or power steering is mal-
functioning
R there is a malfunction in the voltage supply
or the vehicle's electrical system
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of an
accident.
In such cases use a rigid towing bar. Before
being towed away or tow started, make sure
the steering moves freely. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident. Always switch on the ignition when towing
with a tow rope or a towing bar.
G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (Y page 480). Towing away and tow-starting
445Breakdown assistance Z
Transporting the vehicle
PLUG-IN HYBRID vehicles Transportation of the vehicle should only be
carried out by professional recovery compa-
nies.
4MATIC vehicles/vehicles with auto-
matic transmission !
When the vehicle is loaded for transport,
the front and rear axles must be stationary
and on the same transportation vehicle.
Positioning over the connection point of the transport vehicle is not permitted. The drive
train may otherwise be damaged.
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
X Turn the key to position 2in the ignition
lock.
X Shift the automatic transmission to posi-
tion N.
As soon as the vehicle is loaded: X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to posi-
tion P. X
Turn the key to position 0in the ignition
lock and remove it.
X Secure the vehicle. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa- ded up and transported.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
In the event of damage to the electrical
system: if the battery is defective, the auto-
matic transmission will be locked in position
P. To shift the automatic transmission to posi-
tion N, you must provide power to the vehi-
cle's electrical system in the same way as
when jump-starting (Y page 443).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
! Do not tow-start vehicles with automatic
transmission. You could otherwise damage the automatic transmission.
i You can find information on "Jump-start-
ing" under (Y page 443). Electrical fuses
Important safety notes
G
WARNING
If you manipulate, bridge or replace a faulty
fuse with a fuse of a higher amperage, the
electric cables could be overloaded. This may result in a fire. There is a risk of an accident
and injury. 448
Electrical fusesBreakdown assistance
Always replace faulty fuses with specified new
fuses of the correct amperage.
Blown fuses must be replaced with fuses of
the same rating, which you can recognise by
the colour and fuse rating. The fuse ratings
are listed in the fuse allocation chart.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz Ser-
vice Centre.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system concerned. Otherwise, components or sys-
tems could be damaged.
The fuses in your vehicle disconnect faulty
circuits. If a fuse blows, all the components on
the circuit and their functions will fail. Before replacing a fuse
Observe the important safety notes
(Y page 448)
X Secure the vehicle against rolling away
(Y page 219).
X Switch off the engine.
X Switch off all electrical consumers.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start func-
tion or KEYLESS ‑GO:
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the key having been
removed.
The driver's door can be closed again.
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
R fuse box on the driver's side of the dash-
board
R fuse box in the front-passenger footwell R
fuse box in the engine compartment on the
driver's side
R fuse box under the luggage compartment
floor on the right-hand side of the vehicle,
when viewed in the direction of travel
The fuse allocation chart is on the fuse box in
the luggage compartment (Y page 451). Dashboard fuse box
! Do not use a pointed object such as a
screwdriver to open the cover in the dash-
board. You could damage the dashboard or
the cover.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture seeping in or dirt could otherwise impair
the operation of the fuses. X
Open the driver's door.
X To open: pull out cover :slightly at the
bottom in the direction of arrow =.
X Fold cover :outwards in the direction of
arrow ;.
X To close: fold in cover :until it engages. Fuse box in the front-passenger foot-
well
! Make sure that no moisture can enter the
fuse box when the cover is open. Electrical fuses
449Breakdown assis tance Z
!
When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses. X
Open the front-passenger door.
X To open: fold cover :out towards the rear
and remove it.
X To close: clip in cover :at the rear.
X Fold cover :forwards until it engages. Fuse box in the engine compartment
G
WARNING
When the bonnet is open, and the windscreen wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses. Fuse box cover (example)
X Open the bonnet.
X To open: press safety clips :on the cover
together.
X Remove fuse box cover ;upwards. Fuse box in the engine compartment (exam-
ple)
X Remove any existing moisture from the
fuse box using a dry cloth.
X Loosen screws =, fold up fuse box lid ?
and remove it.
X To close: check whether the seal is posi-
tioned correctly in lid ?.
X Insert lid ?into the bracket at the rear of
the fuse box.
X Fold down lid ?of the fuse box and tighten
screws =.
Fuse box cover (example)
X Insert cover ;on both sides and engage
safety clips :.
X Close the bonnet. 450
Electrical fusesBreakdown assistance
Tyre-fitting tools should not be applied in
the area of the valve, as this could damage
the electronic components.
Only have tyres changed at a qualified spe- cialist workshop.
Interchanging the front and rear wheels of
differing dimensions can render the general
operating permit invalid.
Observe the instructions and safety notes in
the "Fitting a wheel" section (Y page 464).
The wear patterns on the front and rear tyres differ depending on the operating conditions.Interchange the wheels before a clear wear
pattern has formed on the tyres. Front tyres
typically wear more on the shoulders and the
rear tyres in the centre.
On vehicles that have the same size front and rear wheels, you can interchange the wheels
every 5,000 to 10,000 km depending on the
degree of tyre wear. Ensure the direction of
rotation is maintained.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is interchanged. Check the tyre pressure and,
if necessary, restart the tyre pressure loss
warning system (Y page 460) or the tyre pres-
sure monitor (Y page 462). Direction of rotation
Tyres with a specified direction of rotation
have additional benefits, e.g. if there is a risk of aquaplaning. These advantages can only begained if the tyres are fitted corresponding to
the direction of rotation.
An arrow on the sidewall of the tyre indicates
its correct direction of rotation. Storing wheels
Store wheels in a cool, dry and preferably
dark place if they are not being used. Protect the tyres against oil, grease, petrol and diesel. Fitting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground.
X Apply the electric parking brake manually.
X Move the front wheels to the straight-
ahead position.
X Shift the transmission to position P.
X Make sure that the vehicle level is set to
"Normal" on vehicles with AIR BODY CON-
TROL (Y page 252).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0. This is the same as the key having been removed.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 187).
X If included in the vehicle equipment,
remove the tyre-change tool kit from the
vehicle.
X Safeguard the vehicle against rolling away.
i Apart from some country-specific var-
iants, vehicles are not equipped with tyre-
changing tools. Some tools for changing a
wheel are specific to the vehicle. For more information on which tools are required to
perform a wheel change on your vehicle,
consult a qualified specialist workshop.
Necessary tyre-changing tools may
include, for example:
R Jack
R Wheel chock
R Wheel wrench
R Centring pin 464
Changing a wheelWheels and tyres