Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
Key positions
Key g
To remove the key
1 Power supply for some consumers, such as
the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the vehicle
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How-
ever, the ignition will not be switched on. The
engine cannot be started.
KEYLESS-GO General notes
Vehicles with KEYLESS-GO are equipped with
keys featuring an integrated KEYLESS-GO func-
tion and a detachable Start/Stop button.
The Start/Stop button must be inserted in the
ignition lock and the key must be in the vehicle.
When you insert the Start/Stop button into the ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in succession corresponds to the different key
positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately. A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehicle.
This occurs, for example, when starting the
engine.
To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in the
ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key or
KEYLESS-GO (Y page 75)
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal film
R inside metallic objects, e.g. a metal case
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the key's remote
control or with KEYLESS-GO, after a short time:
R you will not be able to switch on the ignition
with the Start/Stop button
R you will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the button
on the front door (Y page 81), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO :
Start/Stop button
; Ignition lock 132
DrivingDriving and parking
Problems with PARKTRONIC
Problem
Possible causes/consequences and
M
MSolutions Only the red segments in
the PARKTRONIC warn-
ing displays are lit. You
also hear a warning tone
for approximately two
seconds.
PARKTRONIC is then
deactivated and the indi-
cator lamp on the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has switched off.
X If problems persist, have PARKTRONIC checked at a qualified spe-
cialist workshop. Only the red segments in
the PARKTRONIC warn-
ing displays are lit.
PARKTRONIC is then
deactivated. The PARKTRONIC sensors are dirty or there is interference.
X
Clean the PARKTRONIC sensors (Y page 293).
X Switch the ignition back on. The problem may be caused by an external source of radio or ultra-
sound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking aid
with ultrasound. It measures the road on both
sides of the vehicle. A parking symbol indicates a suitable parking space. Active steering inter-
vention and brake application can assist you
during parking. You may also use PARKTRONIC
(Y page 172).
i The active braking application is only avail-
able on vehicles with automatic transmission.
Important safety notes Active Parking Assist is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that no persons, animals or objects
are in the manoeuvring range.
When PARKTRONIC is switched off, Active Park-
ing Assist is also unavailable. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive onto areas of the oncoming lane. This could
cause you to collide with other road users.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over obsta-
cles such as kerbs slowly and not at a sharp
angle. Otherwise, you may damage the
wheels or tyres.
Active Parking Assist may also display spaces
not suitable for parking, e.g.: R parking or stopping prohibitions.
R in front of driveways or entrances and exits.
R unsuitable surfaces.
Parking tips:
R on narrow roads, drive as closely as possible
past the parking space.
R parking spaces that are littered or overgrown
might be identified or measured incorrectly.
R parking spaces that are partially occupied by
trailer drawbars might not be identified as
such or be measured incorrectly. 176
Driving systemsDriving and parking
Other status indicators of the naviga-
tion system The navigation system displays additional infor-
mation and the vehicle status.
Possible displays
R New route...
New route... orCalculating route Calculating route
A new route is calculated.
R Road not mapped
Road not mapped
The vehicle position is inside the area of the
digital map but the road is not recognised, e.g.
new roads, car parks or private land.
R No route
No route
No route could be calculated to the selected
destination.
R O: you have reached the destination or an
intermediate destination. Audio menu
Selecting a radio station :
Active station list
; Station with preset position
The menu shows station ;with station fre-
quency or station name. The preset position is
only displayed along with station ;if this has
been saved.
X Switch on the multimedia system and select
radio (see the separate operating instruc-
tions).
X Press the =or; button on the steering
wheel to select the Audio
Audio menu.
X To select a preset list or station list: press
and briefly hold the 9or: button until the preset list or station list in the desired
frequency range is shown.
X To select a station: briefly press9
or :.
i DAB radio mode (Digital
AudioBroadcast-
ing) is an optimised digital transmission
standard designed for the mobile reception of
radio transmissions.
Audio player or audio media operation Audio files from various audio players or media
can be played, depending on the equipment fit-
ted in the vehicle.
X Switch on the multimedia system and select
audio CD or MP3 mode (see the separate
operating instructions).
X Press the =or; button on the steering
wheel to select the Audio Audiomenu.
X To select the next/previous track: briefly
press the 9or: button.
X To select a track from the track list (rapid
scrolling): press and hold the 9or:
button until desired track :appears.
If you press and hold the 9or: button,
the rapid scrolling speed is increased. Not all audio players or media support this function. If track information is stored on the audio
player or media, the multifunction display will
show the number and title of the track.
Video DVD operation Only for vehicles with a COMAND Online multi-
media system: you can use the
Audio Audiomenu to
play video DVDs. Menus and submenus
211On-board computer and displays Z
X
Switch on the multimedia system and select
video DVD (see the separate operating
instructions).
X Press the =or; button on the steering
wheel to select the Audio Audiomenu.
X To select the next or previous scene:
briefly press the 9or: button.
X To select a scene from the scene list
(rapid scrolling): press and hold the 9
or : button until desired scene :
appears.
TV operation Only for vehicles with a COMAND Online multi-
media system: you can use the Audio
Audio menu to
select channel :.
The preset position is only displayed along with
channel :if this has been saved. You can save
stations in the multimedia system.
X Switch on the multimedia system and select
TV (see the separate operating instructions).
X Press the =or; button on the steering
wheel to select the Audio
Audio menu.
X To select a stored channel: briefly press the
9 or: button.
X To select a channel from the channel list:
press and briefly hold the
9or: but-
ton.
i Depending on the digital TV broadcaster,
radio stations can also be received. The mul-
tifunction display shows TV (Radio)
TV (Radio). Telephone menu
Introduction G
WARNING
Operating the integrated information systems and communications equipment in the vehicle
while driving will distract you from traffic con- ditions. You could then lose control of the
vehicle. There is a risk of an accident.
Only operate these devices if road traffic con- ditions permit. If you are unsure about the
surrounding conditions, pull over to a safe
location and make entries only while the vehi-
cle is stationary.
When telephoning, you must observe the legal
requirements for the country in which you are
currently driving.
X Switch on the mobile phone (see the manu-
facturer's operating instructions).
X Switch on the multimedia system (see the
separate operating instructions).
X Insert the mobile phone into the bracket
(Y page 275).
or
X Establish a Bluetooth ®
connection to the mul-
timedia system (see the separate operating
instructions).
X Press the =or; button on the steering
wheel to select the Tel
Tel menu.
You will see one of the following display mes-
sages in the multifunction display: R Telephone ready Telephone ready or the name of the net-
work provider: the mobile phone has found a network and is ready to receive.
R Telephone
Telephone No
Noservice
service : there is no network
available or the mobile phone is searching for
a network.
i You can obtain further information about
suitable mobile phones and connecting
mobile phones via Bluetooth ®
:
R at any Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
Accepting a call If someone calls you when you are in the
Tel Tel
menu, a display message appears in the multi-
function display.
You can accept a call at any time irrespective of
the selected menu.
X Press the 6button on the steering wheel
to accept an incoming call. 212
Menus and submenusOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions J
Release parking Release parking
brake brake You are driving with the parking brake applied. A warning tone also
sounds.
X Release the parking brake. J
Check brake fluid Check brake fluid
level level There is insufficient brake fluid in the brake fluid reservoir.
In addition, the red Jwarning lamp lights up in the instrument
cluster and a warning tone sounds.
G WARNING
Braking efficiency may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Safeguard the vehicle against rolling away (Y page 150).
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the fault. #
Check Check
brake
brakepad
padwear
wear The brake pads/linings have reached their wear limit.
X Consult a qualified specialist workshop. G
Inoperative
Inoperative One or more main features of the Mercedes-Benz Contact system are
malfunctioning.
X Consult a qualified specialist workshop. Collision Preven‐
Collision Preven‐
tion Assist Plus tion Assist Plus
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual COLLISION PREVENTION ASSIST PLUS is temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low
Once the causes listed above no longer apply, the display message
goes out.
COLLISION PREVENTION ASSIST PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 150).
X Restart the engine. Collision Preven‐ Collision Preven‐
tion Assist Plus tion Assist Plus
inoperative inoperative COLLISION PREVENTION ASSIST PLUS is temporarily inoperative due
to a malfunction. Adaptive Brake Assist may also have failed.
X Consult a qualified specialist workshop. Display
messages
225On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions PRE-SAFE
PRE-SAFE
inoperative inoperative
See
SeeOwn‐
Own‐
er's Man.
er's Man. Important PRE-SAFE
®
functions have failed. All other occupant safety
systems, e.g. airbags, remain available.
X Consult a qualified specialist workshop. PRE-SAFE
PRE-SAFE
Functions Functions
currently
currently
limited
limited See
SeeOwner's
Owner's
Manual
Manual PRE
‑SAFE ®
PLUS or PRE‑ SAFE®
Brake is temporarily inoperative.
Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low
Once the causes listed above no longer apply, the display message
goes out.
PRE ‑SAFE ®
PLUS and PRE ‑SAFE®
Brake are operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 150).
X Restart the engine. PRE-SAFE PRE-SAFE
Functions limited Functions limited
See Owner's Manual See Owner's Manual
PRE
‑SAFE ®
PLUS or PRE‑ SAFE®
Brake is unavailable due to a mal-
function. BAS PLUS with Cross-Traffic Assist may also have failed.
X Consult a qualified specialist workshop. 226
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Lane
Lane
Keeping
Keeping Assist
Assist
currently unavaila‐
currently unavaila‐
ble ble See
SeeOwner's
Owner's Man‐
Man‐
ual
ual orActive LaneActive Lane
Keeping Assist cur‐
Keeping Assist cur‐
rently unavailable
rently unavailable
See Owner's Manual
See Owner's Manual Lane Keeping Assist or Active Lane Keeping Assist is deactivated and
temporarily inoperative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
R there have been no lane markings for an extended period
R the lane markings are worn, dark or covered, e.g. by dirt or snow
Once the causes listed above no longer apply, the display message
goes out.
Lane Keeping Assist or Active Lane Keeping Assist is operational
again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 150).
X Clean the windscreen. Lane Lane
Keeping
Keeping Assist
Assist
inoperative
inoperativeorActive Active
Lane
Lane Keeping
Keeping Assist
Assist
inoperative
inoperative Lane Keeping Assist or Active Lane Keeping Assist is faulty.
X Consult a qualified specialist workshop. Blind Spot Assist
Blind Spot Assist
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual orActive BlindActive Blind
Spot Assist cur‐
Spot Assist cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inoperative.
Possible causes:
R the radar sensor system is outside the operating temperature range
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
The yellow 9indicator lamps also light up in the exterior mirrors.
Once the causes listed above no longer apply, the display message
goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 150).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not available when not available when
towing a trailer towing a trailer
See Owner's Manual See Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while tow-
ing a trailer.
You have established the electrical connection between the trailer and
your vehicle.
X Press aon the steering wheel to confirm the display message. Display
messages
235On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions DISTRONIC PLUS cur‐
DISTRONIC PLUS cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
Steering Assist and Stop&Go Pilot are temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low
A warning tone also sounds.
Once the causes listed above no longer apply, the display message
goes out.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 150).
X Restart the engine. DISTRONIC DISTRONIC
PLUS
PLUSinop‐
inop‐
erative
erative DISTRONIC PLUS is faulty.
The following may have also failed:
R BAS PLUS with Cross-Traffic Assist
R PRE-SAFE ®
Brake
R Steering Assist and Stop&Go Pilot
A warning tone also sounds.
X Consult a qualified specialist workshop. DISTRONIC PLUS sus‐ DISTRONIC PLUS sus‐
pended pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. DISTRONIC PLUS
DISTRONIC PLUS
- - - km/h - - - km/h An activation condition for DISTRONIC PLUS is not fulfilled.
X Check the activation conditions for DISTRONIC PLUS (Y page 161).DISTRONIC PLUS and
DISTRONIC PLUS and
SPEEDTRONIC inoper‐ SPEEDTRONIC inoper‐
ative ative DISTRONIC PLUS and SPEEDTRONIC are faulty.
Steering Assist and Stop&Go Pilot are therefore also unavailable.
A warning tone also sounds.
X Consult a qualified specialist workshop. Display
messages
237On-board computer and displays Z