Page 97 of 421

X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and opens.
For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 71).
If the vehicle has previously been locked with the key from the outside, opening a door from
the inside will trigger the anti-theft alarm sys- tem. Switch off the alarm (Y page 81).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 83).
The doors can then be opened from the inside after the vehicle has been locked from the outside. You can open the rear doors from
inside the vehicle if they are not secured by
the child-proof locks (Y page 71). The anti-
theft alarm system is triggered if the door is
opened from the inside. Switch off the alarm
(Y page 81). Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. This can be useful if you wish to lock the vehicle before pulling away, for
example. X
To unlock: press button :.
X To lock: press button ;.
If all the doors and the tailgate are closed,
the vehicle locks.
This does not lock or unlock the fuel filler flap. You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the key or KEYLESS-GO.
For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked with the key from the outside, opening a door from
the inside will trigger the anti-theft alarm sys- tem. Switch off the alarm (Y page 81).
You can open the rear doors from inside the
vehicle if they are not secured by the child-
proof locks (Y page 71).94
DoorsOpening and closing
Page 98 of 421

When a locked door is opened from inside the
vehicle, the previous unlocking process will
be observed if the vehicle has been:
R locked with the locking button for the cen-
tral locking or
R locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. Only the door
which has been opened from the inside is
unlocked if only the driver's door had been
previously unlocked.
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock function is activated as standard. It is then not
possible to open the doors from inside the
vehicle. You can deactivate the double lock
function by deactivating the interior motion
sensor (Y page 83). The doors can then be
opened from the inside after the vehicle has
been locked from the outside. You can open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 71). The anti-theft alarm system is
triggered if the door is opened from the
inside. Switch off the alarm (Y page 81).
When a locked door is opened from inside the vehicle, the previous unlocking process will
be observed if the vehicle has been:
R locked with the locking button for the cen-
tral locking or
R locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. Only the door
which has been opened from the inside is
unlocked if only the driver's door had been
previously unlocked. Automatic locking feature
X
To deactivate: press and hold button :
for approximately five seconds until a tone sounds.
X To activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore be locked out if:
R the vehicle is being pushed
R the vehicle is being towed
R the vehicle is being tested on a dynamom-
eter
You can also activate and deactivate the auto- matic locking function using the on-board
computer (Y page 260). Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with
the key or KEYLESS-GO, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered
(Y page 81). Doors
95Opening and closing Z
Page 99 of 421

X
Take the emergency key element out of the
key (Y page 89).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element anti-
clockwise as far as it will go to position 1.
On right-hand-drive vehicles, turn the
emergency key element clockwise.
The door is unlocked.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 89). Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the key or KEYLESS-GO, use the emergency key
element.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button on the driver’s
door (Y page 94).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press the locking knobs
down by hand if necessary.
X Close the driver's door. X
Take the emergency key element out of the
key (Y page 89).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element clockwise
as far as it will go to position 1.
On right-hand-drive vehicles, turn the
emergency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the tailgate
are locked.
X Insert the emergency key element into the
key (Y page 89).
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process. 96
Luggage compartmentOpening and closing
Page 100 of 421

Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R pull or press the remote operating switch
on the driver's door.
R press the close button or STOP button on
the tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 410).
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 316).
Do not leave the key in the luggage compart- ment. You could otherwise lock yourself out. The tailgate can be:
R opened and closed manually from outside
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the out- side
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the
inside
R vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: closed with the remote operating
switch on the key
R emergency release activated from the
inside Tailgate obstruction detection with
reversing function
On vehicles with EASY-PACK tailgate, the tail-
gate is equipped with automatic obstacle rec- ognition with a reversing feature. If a solid
object blocks or restricts the tailgate when
automatically opening or closing, the tailgate
is stopped. If the tailgate is stopped during
the closing process, the tailgate automati-
cally opens again slightly. The automatic
obstacle recognition with reversing function
is only an aid. It is not a substitute for your
attentiveness when opening and closing the
tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area. Luggage compartment
97Opening and closing
Z
Page 101 of 421

If someone is trapped:
R press the Fbutton on the key or
R pull or press the remote operating switch
on the driver's door or
R press the closing button/STOP button in
the tailgate or
R pull the handle on the tailgate Opening and closing manually
Opening X
Press the %button on the key.
X Pull handle :.
X Raise the tailgate.
Closing X
Pull the tailgate down using handle :.
X Let the tailgate to drop into the lock.
X If necessary, lock the vehicle with the &
button on the key or with KEYLESS-GO. Opening/closing automatically from
the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R pull or press the remote operating switch
on the driver's door.
R press the close button or STOP button on
the tailgate.
R pull the handle on the tailgate.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be found in the "Vehicle data" section
(Y page 410).
Opening automatically You can open the tailgate automatically with
the key or the handle in the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or X When the tailgate is unlocked, pull the han-
dle and let it go again immediately. 98
Luggage compartmentOpening and closing
Page 102 of 421

Closing automatically
Vehicles with the EASY-PACK tailgate:
you
can also close the tailgate automatically from
outside the vehicle. Example: vehicles with KEYLESS-GO
X To close: press button :on the tailgate.
or X Vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the key is located in the immediate
vicinity of the vehicle, press the Fbut-
ton on the key.
You can release the button as soon as the
tailgate starts to close.
Vehicles with EASY-PACK tailgate and
KEYLESS-GO: when the driver's door is
closed you can simultaneously close the tail- gate and lock the vehicle. The KEYLESS-GO
key must be in the rear detection range of the vehicle.
X To close the tailgate and lock the vehi-
cle: press locking button ;on the tailgate.
If KEYLESS-GO detects a key outside the
vehicle within the rear detection range, the
tailgate closes.
The vehicle is locked.
X To stop the closing process : press but-
ton :on the tailgate again.
or
X Pull the handle in the tailgate.
or
X Press the Fbutton on the key until the
tailgate stops. or
X Press or pull the remote operating switch
on the driver's door. Opening and closing automatically
from the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
Two warning tones sound while the tailgate is opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 410).
Opening and closing automatically You can open the tailgate from the driver's
seat when the vehicle is stationary and
unlocked.
It is only possible to close the tailgate from
the driver's seat on vehicles with the EASY-
PACK tailgate. Luggage compartment
99Opening and closing Z
Page 103 of 421

X
To open: pull remote operating switch for
the tailgate :until the tailgate opens.
X To close: turn the key to position 1or 2in
the ignition lock (Y page 165).
X Press and hold the remote operating switch
for tailgate :until the tailgate is com-
pletely closed. Limiting the opening angle of the tail-
gate
General notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise be damaged. Ideally, set the opening angleoutside.
You can limit the opening angle of the tail-
gate. This could be useful, for example, if
there is insufficient space above the tailgate.
It is possible to limit the tailgate in the top half
of its opening range.
To open the tailgate fully, pull the handle on
the outside of the tailgate again after it has
stopped automatically. This does not delete
the stored position.
Priming X
To open the tailgate: pull the handle on
the tailgate.
X To stop the opening procedure at the
desired position: R
press the closing button in the tailgate, or
R pull the handle on the outside of the tail-
gate again or
R press the tailgate button on the key.
X To store the position: press and hold the
closing button in the tailgate until two short tones sound.
The opening angle limiter is activated. The
tailgate then stops in the stored position
when opened.
Deactivating X
Press and hold the closing button in the
tailgate until you hear a short tone. Emergency release
General notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 410).
If the tailgate can no longer be unlocked:
R using the key, or
R using the remote operating switch in the
door control panel:
Use the emergency release on the inside of
the tailgate.
You can reach the emergency release via the
luggage compartment. 100
Luggage compartmentOpening and closing
Page 104 of 421

Opening
X
Remove the luggage compartment cover
(Y page 322).
X Fold rear seat backrest forwards
(Y page 320).
X Take the emergency key element out of the
key (Y page 89).
X Insert emergency key element ;into
opening :in the trim and push it in.
X Open the tailgate.
X Insert the emergency key element into the
key (Y page 89). Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts a side window from trav-
elling upwards during the automatic closing
process, the side window opens again auto-
matically. During the manual closing process, the side window only opens again automati-
cally after the corresponding switch is
released. The automatic reversing feature is
only an aid and is no substitute for your atten-
tion when closing a side window. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing, make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Side windows
101Opening and closing Z