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Privacy Information
When you connect a cellular phone to SYNC,
the system creates a profile within your
vehicle that links to that cellular phone. This
profile helps in offering you more cellular
features and operating more efficiently.
Among other things, this profile may contain
data about your cellular phone book, text
messages (read and unread), and call history,
including history of calls when your cell
phone was not connected to the system. In
addition, if you connect a media device, the
system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent system
activity. The log profile and other system data
may be used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index, and
development log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is connected.
If you no longer plan to use the system or
your vehicle, we recommend you perform a
Master Reset to erase all stored information.System data cannot be accessed without
special equipment and access to your
vehicle's SYNC module. Ford Motor
Company and Ford of Canada do not access
the system data for any purpose other than
as described absent consent, a court order,
or where required by law enforcement, other
government authorities, or other third parties
acting with lawful authority. Other parties
may seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic, Directions
and Information.
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The display is located on the center of your
instrument cluster. It allows you to view and
make minor adjustments to active modes
without taking your hands off the wheel. For
example:
•
In entertainment mode, you can view
what is now playing, change the audio
source, select presets and make some
adjustments.
• In navigation mode (if equipped), you can
view the current route or activate a route.
• In phone mode, you can accept or reject
an incoming call. Use the OK and arrow buttons on the right
side of your steering wheel to scroll through
the available modes. The selection menu expands and different
options appear.
•
Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode.
• Press the left or right arrows to make
adjustments within the chosen mode.
• Press
OK to confirm your selection.
Note: If your vehicle is not equipped with
Navigation, Compass appears in the display
instead of Navigation. If you press the right
arrow to go into the Compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle is
traveling, not true direction (for example, if
the vehicle is traveling west, the middle of
the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west). Using Voice Recognition
This system helps you control many features
using voice commands. This allows you to
keep your hands on the wheel and focus on
what is in front of you. The system provides
feedback through audible tones, prompts,
questions and spoken confirmations
depending on the situation and the chosen
level of interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure of
your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the lower left status bar
indicating the status of the voice session
(such as Listening, Success, Failed, Paused
or Try Again).
How to Use Voice Commands with Your
System
Press the voice icon. After the
tone, speak your command clearly.
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Available voice commands
"Navigation list of commands" *
"Phone list of commands" "Radio list of commands"
"SD card list of commands"
"Sirius satellite list of commands" **
"Travel link list of commands" *
"USB list of commands"
"Voice instructions list of commands" "Voice settings list of commands" "Help"
* This command is only available when your
vehicle is equipped with the navigation
system, and the navigation system SD card
is in the card slot.
** This command is only available when you
have an active SIRIUS satellite radio
subscription. Voice Settings
Voice settings allow you to customize the
level of system interaction, help and
feedback. The system defaults to standard
interaction that uses candidate lists and
confirmation prompts as these provide the
highest level of guidance and feedback.
•
Interaction Mode: Novice mode provides
detailed interaction and guidance while
the advanced mode has less audible
interaction and more tone prompts.
• Confirmation Prompts: The system uses
these short questions to confirm your
voice request. If turned off, the system
simply makes a best guess as to what
you requested. The system may still
occasionally ask you to confirm settings.
• Phone and Media Candidate Lists:
Candidate lists are lists of possible results
from your voice commands. The system
creates these lists when it has the same
confidence level of several options based
on your voice command.
To access these settings using the
touchscreen: 1.
Press the Settings icon > Settings > then
Voice Control.
2. Select from the following:
• Interaction Mode
• Confirmation Prompts
• Media Candidate Lists
• Phone Candidate Lists
• Voice Control Volume.
To access these settings using voice
commands:
1. Press the voice icon. Wait for the prompt
"Please say a command". Another tone
sounds to let you know the system is
listening.
2. Say any of the following commands: Voice settings using voice commands
"Confirmation prompts off ""Confirmation prompts on"
"Interaction mode advanced" "Interaction mode novice"
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Voice settings using voice commands
"Media candidate lists off ""Media candidate lists on"
"Phone candidate lists off " "Phone candidate lists on" "Help" Using Voice Commands with the
Touchscreen Options
Your voice system has a dual mode feature
which allows you to switch between using
voice commands and making on-screen
selections. This is available only when the
system displays a list of candidates
generated during a voice session. For
example, when entering in a street address
or trying to call a contact from the phone you
paired to the system.
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When done making your selections, press
Run Vehicle Health Report Now if you want
your report.
You can find more information on Vehicle
Health Report in this chapter. See
Information (page 429).
Camera Settings
This menu allows you to access settings for
your rear view camera. Press the Settings icon >
Vehicle
> Camera Settings, then select
from the following settings:
• Enhanced Park Aids.
• Rear Camera Delay. You can find more information on the rear
view camera in another chapter.
See Rear
View Camera (page 199).
Enable Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the system
is unlocked with the correct PIN. You can
create your own four-digit PIN to lock and
unlock the system. 1. Press the Settings icon >
Vehicle >
Enable Valet Mode.
2. Enter a four-digit pin twice, as prompted. After you press
Continue, the system locks
until you enter the PIN again.
Note: If the system locks, and you need to
reset the PIN, enter 3681 and the system
unlocks.
Settings
Access and adjust system settings, voice
features, as well as phone, navigation and
wireless settings.
System Press the Settings icon >
Settings
> System, then select from the
following: System
Select to have the touchscreen display in English, Spanish or French.
Language
Select to display units in kilometers or miles.
Distance
Select to display units in Celsius or Fahrenheit.
Temperature
Adjust the volume of voice prompts from the system.
System Prompt Volume
Select to have the system beep to confirm choices made through the touch\
screen.
Touch Screen Button Beep
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Voice control
Candidate lists are possible results from your voice commands. The syste\
m simply makes a best guess at your
request with these turned off.
Phone Candidate Lists
This allows you to adjust the system ’s voice volume level.
Voice Control Volume
* Even with confirmation prompts turned off, the system may occasionally ask you to confirm settings
Media Player Press the Settings icon > Settings
> Media Player, then select from
the following: Media player
When this feature is on, the system automatically switches to the media \
source upon initial connection. This
allows you to listen to music during the indexing process. When this fea\
ture is off, the system does not auto-
matically switch to the inserted media source.
Autoplay
Select to connect, disconnect, add or delete a device. You can also set a device as your favorite so that the
system automatically attempts to connect to that device at every ignitio\
n cycle.
Bluetooth Devices
When this feature is on, the system automatically indexes media on your connected Bluetooth device.
Index Bluetooth Audio
Devices
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Navigation
Have the system display where there may be reduced visibility.
Have the system turn on your radio for traffic announcements.
Have the system avoid traffic problems automatically.
Switch traffic alert notifications on and off.
Have the system display accident icons.
Have the system display traffic jam icons.
Have the system display closed roads.
Enter specific areas that you would like to avoid on planned navigation routes.
Avoid Areas
Phone Press the Settings icon > Settings
> Phone, then select from the
following:
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Phone
Connect, disconnect, add or delete a device, as well as save it as a favorite.
Bluetooth Devices
Turn Bluetooth on and off.
Bluetooth
Have all calls go directly to your voice mail and not ring inside your v\
ehicle. With this feature turned on, text
message notifications are also suppressed and do not ring inside your ve\
hicle.
Do Not Disturb
Turn on or turn off the 911 Assist feature. See Information (page 429).
911 Assist
Select the type of notification for phone calls - ring tone, beep, text to speech, or have it be silent.
Phone Ringer
Select the type of notification for text messages - alert tone, beep, text to speech, or have it be silent.
Text Message Notification
If compatible with your phone, you can adjust your internet data connection. Select to make your connection
profile with the personal area network or to turn off your connection. Y\
ou can also choose to adjust your settings
or have the system always connect, never connect when roaming or query o\
n connect. Press
? for more
information.
Internet Data Connection
Access features, such as automatic phonebook download, re-download your \
phonebook, add contacts from
your phone as well as delete or upload your phonebook.
Manage Phonebook
Have the system alert you when in Roaming mode.
Roaming Warning
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