Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................255
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................256
Getting Assistance Outside the U.S. and Canada
.......................................................256
Ordering Additional Owner's Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada Only)............................................................259
Fuses
Fuse Specification Chart............................260 Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check
......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter
........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps
..........................296
Changing a Bulb
...........................................297
Bulb Specification Chart.............................297 Changing the Engine Air Filter
.................300
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
Using Snow Chains
......................................338
Tire Pressure Monitoring System.............339
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MKZ (), enUSA Table of Contents
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company, Ford of
Canada, and service and repair facilities may
access or share among them vehicle
diagnostic information received through a
direct connection to your vehicle when
diagnosing or servicing your vehicle.
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MKZ (), enUSA Introduction E161353 E139213 E167012 E138639
There may be certain instances when either
the BLIS or cross traffic alert systems
illuminate the alert indicator with no vehicle
in the coverage zone; this is known as a false
alert. Some amount of false alerts are normal;
they are temporary and self-correct.
System Errors
If either system senses a problem with the
left or right sensor, the BLIS telltale will
illuminate and a message will appear in the
information display.
All other system faults will only be displayed
by a message in the information display.
Switching the Systems Off and On
One or both systems can be switched off
temporarily by using the information display
control. See (page 107). When the BLIS is
switched off, you will not receive alerts and
a telltale illuminates in the information
display. The yellow alert indicator in the
outside mirror will also flash twice. Note:
The CTA system always switches on
whenever the ignition is switched on.
However, the BLIS system will remember the
last selected on or off setting.
One or both systems cannot be switched off
when MyKey is used.
See General
Information (page 374).
One or both systems can also be switched
off permanently at your authorized dealer.
Once switched off, switching it back on must
also be done at your authorized dealer.
STEERING
Electric Power Steering WARNINGS
The electric power steering system has
diagnostic checks that continuously
monitor the system to ensure proper
operation. When a system error is detected
a steering message will appear in the
information display. WARNINGS
The electric power steering system has
diagnostic checks that continuously
monitor the system to ensure proper
operation of the electronic system. When an
electronic error is detected, a message will
be displayed in the information display. If this
happens, stop the vehicle in a safe place,
and turn off the engine. After at least 10
seconds, reset the system by restarting the
engine, and watch the information display
for a steering message. If a steering message
returns, or returns while driving, take the
vehicle to your dealer to have it checked. Obtain immediate service if a system
error is detected. You may not notice
any difference in the feel of your steering,
but a serious condition may exist. Failure to
do so may result in loss of steering control. Your vehicle has an electric power steering
system. There is no fluid reservoir to check
or fill.
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If the front end of the vehicle is hit or
damaged, the radar sensing zone may be
altered causing missed or false collision
warnings. See your authorized dealer to have
your collision warning radar checked for
proper coverage and operation.
DRIVE CONTROL
LINCOLN DRIVE CONTROL
Lincoln Drive Control delivers the Lincoln
driving experience through a suite of
sophisticated electronic vehicle systems.
These systems continuously monitor your
driving inputs and the road conditions to
optimize ride comfort, steering, handling,
powertrain response and sound. You can
preset your preferences for these systems
within the information display. Lincoln Drive
Control will respond to your preferences
based on what gear position you select. This
provides a single location to control multiple
systems performance settings.
Lincoln Drive Control consists of the
following systems:
•
Continuously controlled damping
dynamically adjusts the shock absorbers
stiffness in real time to match the road
surface and driver inputs. This system
continuously monitors your vehicle ’s
motion (roll, pitch, bounce), suspension
position, load, speed, road conditions,
and steering to adjust the suspension
damping for optimal vehicle control.
• Electronically power-assisted steering
adjusts steering effort and feel based on
your vehicle speed and your inputs.
• Active noise control utilizes your vehicle
electronics to enhance the acoustic
experience.
• Electronic stability control and traction
control maintain your vehicle control in
adverse conditions or high performance
driving.
• Electronic throttle control enhances the
powertrain response to your inputs.
Note: Active noise control is only available
with EcoBoost™ engines.
These systems have a range of modes which
you can choose from in order to customize
your ideal driving experience: •
Comfort – Provides a more relaxed
driving experience, maximizing comfort.
Your steering effort decreases and the
suspension movement is more fluid.
Comfort mode is ideal when you desire
enhanced traveling comfort.
• Normal – Delivers a balanced
combination of comfortable, controlled
ride and confident handling. This mode
provides an engaging drive experience
and a direct connection to the road
without sacrificing any of the composure
demanded from a luxury vehicle.
• Sport – Provides a sportier driving
experience. The suspension stiffens, with
an emphasis on handling and control.
The engine responds more directly to
your inputs and takes on a more powerful
tone. Sport mode is ideal for use during
more spirited driving.
Using Lincoln Drive Control
You can configure which of the Drive Control
modes are active when your vehicle is in
Drive (D) or in Sport (S). The configuration
remains active until modified from the main
menu on the information display.
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4. If necessary, add enough prediluted
engine coolant to bring the coolant level
to the proper level.
Recycled Engine Coolant
Ford Motor Company does not recommend
the use of recycled engine coolant since a
Ford-approved recycling process is not yet
available.
Used engine coolant should be disposed of
in an appropriate manner. Follow your
community’ s regulations and standards for
recycling and disposing of automotive fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to have a Ford
authorized dealer increase the coolant
concentration above 50%.
• A coolant concentration of 60% will
provide improved freeze point protection.
Engine coolant concentrations above
60% will decrease the overheat
protection characteristics of the engine
coolant and may cause engine damage. If you drive in extremely hot climates:
•
It may be necessary to have a Ford
authorized dealer decrease the coolant
concentration to 40%.
• A coolant concentration of 40% will
provide improved overheat protection.
Engine coolant concentrations below
40% will decrease the corrosion/freeze
protection characteristics of the engine
coolant and may cause engine damage.
Vehicles driven year-round in non-extreme
climates should use prediluted engine
coolant for optimum cooling system and
engine protection.
What You Should Know About Fail-Safe
Cooling
If the engine coolant supply is depleted, this
feature allows the vehicle to be driven
temporarily before incremental component
damage is incurred. The fail-safe distance
depends on outside temperatures, vehicle
load and terrain. How Fail-Safe Cooling Works
If the engine begins to overheat, the engine
coolant temperature gauge will move to the
red (hot) area and: A high engine temperature
message will appear in the
information display.
The service engine soon indicator
will light.
If the engine reaches a preset
over-temperature condition, the engine will
automatically switch to alternating cylinder
operation. Each disabled cylinder acts as an
air pump and cools the engine.
When this occurs, your vehicle will still
operate. However:
• The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the engine
temperature and the engine will completely
shut down, causing steering and braking
effort to increase.
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Once the engine temperature cools, the
engine can be re-started. Take your vehicle
to an authorized dealer as soon as possible
to minimize engine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use during
emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in a
safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will have
limited power, will not be able to maintain
high-speed operation, and may completely
shut down without warning, potentially losing
engine power, power steering assist, and
power brake assist, which may increase the
possibility of a crash resulting in serious
injury. Never remove the coolant reservoir
cap while the engine is running or hot. You have limited engine power when in the
fail-safe mode, so drive your vehicle with
caution. Your vehicle will not maintain
high-speed operation and the engine will
operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch off the engine.
2. Tow your vehicle to an authorized dealer.
3. If this is not possible, wait a short period
for the engine to cool.
4. Check the coolant level and add if low.
5. Re-start the engine and drive your vehicle
to an authorized dealer.
Note: Driving your vehicle without repair
increases the chance of engine damage.
See an authorized dealer as soon as
possible. AUTOMATIC TRANSMISSION
FLUID CHECK
6F35/HF35 transmission (If Equipped)
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission does
not consume fluid. However, the fluid level
should be checked if the transmission is not
working properly, (For example: if the
transmission slips or shifts slowly) or if you
notice some sign of fluid leakage.
See
Scheduled Maintenance (page 478).
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
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Adjusting Automatic Transmission Fluid
Levels
Before adding any fluid, make sure the
correct type is used. The type of fluid used
is normally indicated on the dipstick and also
in the Technical Specifications section in this
chapter.
Note:
An overfill condition of transmission
fluid may cause shift or engagement
concerns or possible damage. Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
Reinstall the air filter assembly. After the fluid
level has been checked and adjusted as
necessary, do the following:
1. Shut the engine off.
2. Loosen the clamp holding the air filter
assembly to the rubber hose.
3. Rotate the air filter assembly 90 degrees
clockwise without disconnecting the
sensor.
4. Seat the air filter assembly back into the
grommets by pushing down on the air
filter assembly.
5. Tighten the clamp.
6. Install and tighten two bolts that attach air filter assembly to the front of the
vehicle.
7. Install the bolt cover (if equipped).
8. Reinstall the harness retaining clip into the front of the air filter assembly. BRAKE FLUID CHECK
Fluid levels between the MIN and MAX lines
are within the normal operating range; there
is no need to add fluid. If the fluid levels are
outside of the normal operating range, the
performance of the system could be
compromised; seek service from your
authorized dealer immediately.
POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill.
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze protection.
Failure to use washer fluid with antifreeze
protection in cold weather could result in
impaired windshield vision and increase the
risk of injury or accident. 292
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A
A/C
See: Climate Control..........................................132
About This Manual............................................7
Protecting the Environment..................................7
ABS See: Brakes...........................................................183
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................183
Accessories...................................................455 Exterior style........................................................455
Interior style.........................................................455
Lifestyle.................................................................455
Peace of mind.....................................................455
Accessories See: Replacement Parts Recommendation.....12
ACC See: Using Adaptive Cruise Control.............204
Active Park Assist..........................................194 Automatic Steering into Parking Space........196
Deactivating the Park Assist Feature.............197
Troubleshooting the System.............................197
Using Active Park Assist....................................195
Adaptive Headlamps.....................................89 Adjusting the Headlamps
..........................296
Horizontal Aim Adjustment..............................297
Vertical Aim Adjustment...................................296
Adjusting the Steering Wheel......................78 Power Tilt and Telescope Steering
Column................................................................78
AFS See: Adaptive Headlamps..................................89
Airbag Disposal...............................................52
Air Conditioning See: Climate Control..........................................132
Alarm See: Anti-Theft Alarm...........................................76
All-Wheel Drive
...............................................177
Anti-Theft Alarm..............................................76
Arming the Alarm..................................................77
Disarming the Alarm.............................................77
Appendices....................................................457
Audible Warnings and Indicators
..............106
Headlamps On Warning Chime.......................106
Key in Ignition Warning Chime........................106
Keyless Warning Alert........................................106
Parking Brake On Warning Chime..................
106
Audio Control
...................................................79
Seek, Next or Previous........................................79
Audio System
................................................370
General Information...........................................370 Audio Unit - Vehicles With: Premium AM/
FM/CD............................................................371
Autolamps.........................................................85 Windshield Wiper Activated Headlamps........86
Automatic Climate Control
..........................132
Automatic High Beam Control....................88
Activating the System..........................................89
Manually Overriding the System......................89
Automatic Transmission................................171 Automatic Transmission Adaptive
Learning.............................................................175
Brake-Shift Interlock Override..........................174
If Your Vehicle Gets Stuck In Mud or Snow...................................................................176
Push Button Shift Transmission........................
171
SelectShift Automatic ™ Transmission..............173
Automatic Transmission Fluid Check...........................................................288
6F35/HF35 transmission..................................288
6F50/6F55 Transmission.................................289
Autowipers.......................................................83
Auxiliary Power Points.................................153 110 Volt AC Power Point.....................................153
12 Volt DC Power Point......................................153
Locations...............................................................153
AWD See: All-Wheel Drive...........................................177
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MKZ (), enUSA Index