CLIMATE CONTROLLED SEATS (If
Equipped)
Heated Seats WARNING
People who are unable to feel pain to
their skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion or other
physical conditions, must exercise care when
using the heated seat. The heated seat may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion. This may cause the heated seat to
overheat. Do not puncture the seat with pins,
needles or other pointed objects. This may
damage the heating element which may
cause the heated seat to overheat. An
overheated seat may cause serious personal
injury. Do not do the following:
•
Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid is spilled on the seat. Allow
the seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge. Touch the heated seat symbol to cycle
through the various heat settings and off.
Warmer settings are indicated by more
indicator lights.
Cooled Seats
(If Equipped)
The cooled seats will only function when the
engine is running. To operate the cooled seats, press the
cooled seat symbol to cycle through the
various cooling settings and off. Cooler
settings are indicated by more indicator
lights.
If the engine falls below 350 RPM while the
cooled seats are on, the feature will turn itself
off. You will need to reactivate it.
Heated and cooled seat air filter
replacement (if equipped)
Your vehicle is equipped with lifetime air
filters that are integrated with the seats.
Regular maintenance or replacement is not
needed.
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ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000.0 (112,654.08 km)
(whichever comes first) within the
extended powertrain warranty coverage
period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2.00 gal (7.57 L) of gasoline or 5.00 gal
(18.93 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100.0 ft
(30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — Lincoln eligible vehicles to the
client's selling or preferred dealer within
100.0 (161 km)
of the disablement
location or to the nearest Lincoln dealer.
If a client requests a tow to a selling or
preferred dealer that is more than 100.0
(161 km)
from the disablement location,
the client shall be responsible for any
mileage costs in excess of 100.0 (161 km). Roadside Assistance will include up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100.0 (161 km)
. To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
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Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.
Only use a washer fluid that meets Ford
specifications. See Capacities and
Specifications (page 353).
State or local regulations on volatile organic
compounds may restrict the use of methanol,
a common windshield washer antifreeze
additive. Washer fluids containing
non-methanol antifreeze agents should be
used only if they provide cold weather
protection without damaging the vehicle ’s
paint finish, wiper blades or washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed. CHANGING THE 12V BATTERY WARNINGS
Batteries normally produce explosive
gases which can cause personal injury.
Therefore, do not allow flames, sparks or
lighted substances to come near the battery.
When working near the battery, always shield
your face and protect your eyes. Always
provide proper ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the vent
caps, resulting in personal injury and damage
to the vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners. WARNINGS
Keep batteries out of reach of children.
Batteries contain sulfuric acid. Avoid
contact with skin, eyes or clothing. Shield
your eyes when working near the battery to
protect against possible splashing of acid
solution. In case of acid contact with skin or
eyes, flush immediately with water for a
minimum of 15 minutes and get prompt
medical attention. If acid is swallowed, call a
physician immediately. Your vehicle is equipped with a Motorcraft®
maintenance-free battery which normally
does not require additional water during its
life of service.
Note:
If your battery has a cover or shield,
make sure it is reinstalled after the battery
has been cleaned or replaced.
Note: See an authorized dealer for low
voltage battery access, testing, or
replacement.
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When a low voltage battery replacement is
necessary, see an authorized dealer to
replace the low voltage battery with a Ford
recommended replacement low voltage
battery that matches the electrical
requirements of the vehicle
To ensure proper operation of the battery
management system (BMS), do not allow a
technician to connect any electrical device
ground connection directly to the low voltage
battery negative post. A connection at the
low voltage battery negative post can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note:
If a person adds electrical or electronic
accessories or components to the vehicle,
the accessories or components may
adversely affect the low voltage battery
performance and durability and may also
affect the performance of other electrical
systems in the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also, make
certain the battery cables are always tightly
fastened to the battery terminals. If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
When a battery replacement is required, the
battery should only be replaced with a Ford
recommended replacement battery that
matches the electrical requirements of the
vehicle.
Because your vehicle
’s engine is
electronically-controlled by a computer,
some engine control settings are maintained
by power from the low voltage battery. Some
engine computer settings, like the idle trim
and fuel trim strategy, optimize the
driveability and performance of the engine.
Some other computer settings, like the clock
and radio station presets, are also maintained
in memory by power from the low voltage
battery. When a technician disconnects and
connects the low voltage battery, these
settings are erased. Note:
Until you switch the ignition to the on
position, you will receive a message in your
information display stating that your vehicle
is not in park.
Complete the following procedure in order
to restore the settings:
1. With the vehicle at a complete stop, set the parking brake.
2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the engine
is warming up, complete the following:
Reset the clock. See Audio System
(page 370). Reset the power windows
bounce-back feature. See Windows and
Mirrors (page 93). Reset the radio station
presets.
See Audio System (page 370).
6. Allow the engine to idle for at least one minute. If the engine turns off, step on
the accelerator to start the engine.
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7. While the engine is running, step on the
brake pedal and shift the transmission to
N.
8. Allow the engine to run for at least one minute by pressing on the accelerator
pedal.
9. Drive your vehicle at least 10 miles (16 kilometers) to completely relearn the idle
and fuel trim strategy.
Note: Certain features may not operate if
the Battery Monitor System is not reset with
a scan tool following a jump start or battery
replacement. Normal electrical accessory
operation should resume after your vehicle
is left undisturbed for 8 hours.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel trim
strategy. Note:
Always dispose of automotive
batteries in a responsible manner. Follow
your local authorized standards for disposal.
Call your local authorized recycling center
to find out more about recycling automotive
batteries.
Note: It is recommended that the negative
battery cable terminal be disconnected from
the battery if you plan to store your vehicle
for an extended period of time.
CHECKING THE WIPER BLADES Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid or
water applied with a soft sponge or cloth.CHANGING THE WIPER BLADES
The wiper arms can be manually moved
when the ignition is off. This allows for ease
of blade replacement and cleaning under
the blades.
1. Pull the wiper blade and arm away from
the glass. 2. Press the locking buttons together.
3. Rotate and remove the wiper blade.
4. Install in the reverse order.
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1
1 2
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A
LINCOLN EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
Lincoln owners have discovered the powerful
protection of Lincoln Extended Service Plan.
It is the only extended service plan backed
by Lincoln Motor Company, and provides
peace of mind protection beyond the New
Vehicle Limited Warranty coverage.
Lincoln ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor
– can easily exceed the price of your Lincoln
Extended Service Plan. With Lincoln ESP,
you minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1.
PremiumCARE - Our most comprehensive
coverage. With over 1000 covered
components, this plan is so complete that
we generally only discuss what’ s not
covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Extended Service Plan is honored by
all authorized Lincoln and Ford dealers in
the U.S. and Canada. It is the only extended
service plan authorized and backed by
Lincoln Motor Company.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
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MKZ (), enUSA Extended Service Plan (ESP)
Phone..............................................................422
Making Calls........................................................424
Pairing Subsequent Phones............................424
Pairing Your Phone for the First Time...........423
Phone Menu Options........................................425
Phone Settings....................................................427
Phone Voice Commands..................................428
Receiving Calls....................................................425
Text Messaging...................................................426
Post-Crash Alert System.............................251 Spinout Detection..............................................252
Power Door Locks See: Locking and Unlocking..............................65
Power Seats
....................................................139
Multi-Contour Front Seats With Active Motion
........................................................................\
......141
Power Lumbar.......................................................141
Power Steering Fluid Check.....................292
Power Windows
..............................................93
Accessory Delay...................................................94
Bounce-Back..........................................................93
One-Touch Down..................................................93
One-Touch Up.......................................................93
Window Lock..........................................................94 R
Rear Seat Armrest.........................................147
Armrest pass-through.........................................147
Rear Seats.......................................................143
Rear View Camera........................................199 Using the Rear View Camera System..........
200
Rear View Camera See: Rear View Camera.....................................199
Recommended Towing Weights...............237
Refueling.........................................................165 Easy Fuel™ Capless Fuel System.....................165
Remote Control
...............................................54
Car Finder...............................................................56
Intelligent Access Key.........................................54
Remote Start..........................................................56
Replacing the Battery..........................................55
Sounding a Panic Alarm......................................56
Remote Start
...................................................136
Automatic Settings..............................................136
Repairing Minor Paint Damage.................308
Replacement Parts Recommendation........12 Collision Repairs....................................................12
Scheduled Maintenance and Mechanical
Repairs.................................................................12
Warranty on Replacement Parts.........................
13
Replacing a Lost Key or Remote Control............................................................58 Reporting Safety Defects (Canada
Only)..............................................................259
Reporting Safety Defects (U.S. Only)......258
Roadside Assistance
...................................247
Vehicles Sold In Canada: Getting Roadside
Assistance.......................................................248
Vehicles Sold In Canada: Using Roadside Assistance.......................................................248
Vehicles Sold In the United States: Getting Roadside Assistance.....................................247
Vehicles Sold In the United States: Using Roadside Assistance.....................................247
Roadside Emergencies...............................247
Running-In See: Breaking-In.................................................244
Running Out of Fuel.....................................163 Refilling With a Portable Fuel Container.......163
S
Safety Belt Height Adjustment....................37
Safety Belt Minder..........................................38 Belt-Minder™...........................................................38
Safety Belts
......................................................32
Principle of Operation..........................................32
Safety Belt Warning Lamp and Indicator Chime..............................................................37
Conditions of operation......................................38
508
MKZ (), enUSA Index