Starting and Stopping the
Engine
General Information......................................156
Keyless Starting.............................................156
Starting a Gasoline Engine.........................157
Engine Block Heater....................................159
Fuel and Refueling
Safety Precautions
.........................................161
Fuel Quality.....................................................162
Running Out of Fuel.....................................163
Refueling.........................................................165
Fuel Consumption
.........................................167
Emission Control System
............................168
Transmission
Automatic Transmission................................171
All-Wheel Drive
Using All-Wheel Drive...................................177
Brakes
General Information
......................................183 Hints on Driving With Anti-Lock
Brakes..........................................................183
Electric Parking Brake..................................184
Hill Start Assist...............................................186
Traction Control
Principle of Operation..................................188
Using Traction Control.................................188
Stability Control
Principle of Operation
..................................190
Using Stability Control..................................191
Parking Aids
Parking Aid
......................................................192
Active Park Assist..........................................194
Rear View Camera........................................199
Cruise Control
Principle of Operation.................................203
Using Cruise Control...................................203
Using Adaptive Cruise Control.................204 Driving Aids
Driver Alert
.......................................................211
Lane Keeping System
..................................212
Blind Spot Information System
..................217
Steering..........................................................222
Collision Warning System..........................223
Drive Control.................................................226
Load Carrying
Load Limit
.......................................................228
Towing
Towing a Trailer.............................................237
Recommended Towing Weights...............237
Essential Towing Checks
............................239
Transporting the Vehicle
.............................241
Towing the Vehicle on Four Wheels.......242
Driving Hints
Breaking-In.....................................................244
Economical Driving......................................244
Driving Through Water................................244
Floor Mats
......................................................245
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Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................255
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................256
Getting Assistance Outside the U.S. and Canada
.......................................................256
Ordering Additional Owner's Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada Only)............................................................259
Fuses
Fuse Specification Chart............................260 Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check
......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter
........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps
..........................296
Changing a Bulb
...........................................297
Bulb Specification Chart.............................297 Changing the Engine Air Filter
.................300
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
Using Snow Chains
......................................338
Tire Pressure Monitoring System.............339
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MKZ (), enUSA Table of Contents
4. Install new batteries with the + facing
each other.
Note: Make sure to replace the label
between the two batteries.
5. Reinstall the housing and cover.
Car Finder Press the button twice within three
seconds. The horn sounds and
direction indicators will flash. We
recommend that you use this method to
locate your vehicle, rather than using the
panic alarm.
Sounding a Panic Alarm
Note: The panic alarm will only operate
when the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to deactivate. Remote Start WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well ventilated. Note:
Do not use remote start if your vehicle
is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your vehicle
from outside the vehicle. The transmitter has
an extended operating range.
You can configure automatic climate control
to operate when the vehicle is remote
started.
See Climate Control (page 132).
Manual climate control systems will run at
the setting set when you switched off the
vehicle.
Many states and provinces restrict the use
of remote start. Check your local and state
or provincial laws for specific requirements
regarding remote start systems. The remote start system will not work if:
•
The ignition is on.
• The alarm system is triggered.
• You disable the feature.
• The hood is open.
• The transmission is not in
P.
• The vehicle battery voltage is too low.
• The service engine soon light is on.
Remote Control Feedback
An LED on the remote control provides status
feedback of remote start or stop commands.
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The control is in the overhead console.
The sun shade has a one-touch up and down
feature. Press and release the control to
move the sun shade. To stop motion, press
the control a second time.
The sun shade automatically retracts when
you shift the transmission into R (Reverse).
MOONROOF
(If Equipped) WARNINGS
Do not let children play with the
moonroof or leave them unattended in
the vehicle. They may seriously hurt
themselves. WARNINGS
When closing the moonroof, you
should verify that it is free of
obstructions and make sure that children and
pets are not in the proximity of the roof
opening. You can open the sliding shade manually
when the moonroof is in its closed position.
Pull the shade toward the front of the vehicle
to close it.
The moonroof controls are on the overhead
console and have a one-touch open and
close feature. To stop the motion during a
one-touch operation, touch the control a
second time.
OpenA
VentB
CloseC
Opening and Closing the Moonroof
Touch (A) to open the moonroof. It will stop
short of the fully opened position.
Note: This position helps to reduce wind
noise or rumbling which may happen with
the moonroof fully open. Touch (A) again to
fully open the moonroof.
Touch (C) to close the moonroof.
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Adaptive Cruise Control
Action
Message
Displayed when a radar malfunction is preventing the ACC from engaging. \
See Using Adaptive Cruise Control (page 204).
Adaptive Cruise Malfunction
Displayed when conditions exist such that the adaptive cruise cannot fun\
ction properly.
See
Using Adaptive Cruise Control (page 204).
Adaptive Cruise Not Available
Displayed when the radar is blocked because of poor radar visibility due to bad weather or ice/
mud/water in front of radar. Driver can typically clean the sensor to resolve. See Using AdaptiveCruise Control
(page 204).
Adaptive Cruise Not Available Sensor
Blocked See Manual
Displayed when the automatic braking has been disabled.
Normal Cruise Active Automatic Braking
Turned Off
Displayed when a radar malfunction is preventing the ACC from engaging.
Front Sensor Not Aligned
Displayed when the adaptive cruise has reinstated controls to the driver\
.
Adaptive Cruise - Driver Resume Control
Displays when the vehicle speed is too slow to activate the adaptive cru\
ise.
Adaptive Cruise Speed Too Low to
Activate
Displays when the adaptive cruise is automatically adjusting the gap dis\
tance and the driverneeds to shift the transmission into a lower gear.
Adaptive Cruise Shift Down
114
MKZ (), enUSA Information Displays
Automatic Engine Shutdown
Action
Message
Displays when the engine is getting ready to shut off.
Engine Shuts Off in XX Seconds
Displays when the engine has shut off to help increase fuel economy.
Engine Shut Off for Fuel Economy
Displays when the engine is getting ready to shut off. You can press OK on the left steeringwheel button to override the shut down.
Engine Shuts Off in XX Seconds Press Ok
to Override
AWD Action
Message
Displayed when the AWD system has been temporarily disabled to protect i\
tself from overheating.
AWD Temporarily Disabled
Displayed when the AWD system has been automatically disabled to protect\
itself. This is causedby operating the vehicle with the compact spare tire installed or if the\
system is overheating.
AWD Off
The AWD system will resume normal function and clear this message after \
driving a short distancewith the road tire re-installed or after the system is allowed to cool.
AWD Restored
Displayed in conjunction with the Throttle Control/Transmission/AWD light when the AWD system
is not operating properly. If the warning stays on or continues to come on, contact your authoriz\
ed dealer as soon as possible.
AWD Malfunction Service Required
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MKZ (), enUSA Information Displays
Transmission
Action
Message
See your authorized dealer.
Transmission Malfunction Service Now
The transmission is overheating and needs to cool. Stop in a safe place as soon as it’ s possible.
Transmission Overheating Stop Safely
The transmission has overheated and needs to cool. Stop in a safe place as soon as it’ s possible.
Transmission Overtemperature Stop Safely
See your authorized dealer.
Transmission Service Required
Transmission is getting hot. Stop to let it cool.
Transmission Too Hot Press Brake
Displays when the transmission has overheated and has limited functional\
ity. See Automatic
Transmission (page 171).
Transmission Limited Function See Manual
Transmission is too cold. Wait for it to warm up before you drive.
Transmission Warming Up Please Wait
A reminder to shift into park. In addition, this message is typical afte\
r reconnecting or rechargingthe battery until you cycle the ignition to the on mode.
See Changing the 12V Battery (page
293).
Transmission Not in Park
Displays when the transmission has adjusted the shift strategy.
Transmission Adjusted
Displays when the transmission is adjusting the shift strategy.
Transmission Adapt Mode
Displays when the transmission shift lever is locked and unable to select gears.
Transmission Indicate Mode Lockup On
Displays when the transmission shift lever is unlocked and free to select gears.
Transmission Indicate Mode Lockup Off
Displays when an invalid gear has been selected.
Invalid Gear Selection
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MKZ (), enUSA Information Displays
Action
Message
Displays when the brake pedal needs to be depressed.
Press Brake Pedal
Displays when the brake pedal needs to be depressed to enable the transmission to shift from park.
Depress Brake to Shift from Park
Displays when the neutral button N needs to be pressed again to enter ne\
utral hold. See Auto-matic Transmission (page 171).
Press N again to Enter Stay in Neutral
Mode
Displays when neutral hold is active.
See Automatic Transmission (page 171).
Stay in Neutral Mode Engaged
Displays when neutral hold is active.
See (page 107).
Stay in Neutral Tow Engaged See Manual
to Disable
Displays when there is a system fault and the park brake needs to be depressed before exiting the vehicle. See your authorized dealer.
SHIFT SYS FAULT Confirm Park Brake
Apply Before Exiting the Vehicle
Displays when there is a system fault and the park brake needs to be depressed before exitingthe vehicle. See your authorized dealer.
SHIFT SYS FAULT Cannot Shift Trans Use
Park Brake to Secure Vehicle
See your authorized dealer.
SHIFT SYS FAULT Service Required
Displays when there is a system fault while the vehicle is shifting to p\
ark. See your authorized dealer.
SHIFT SYS FAULT Vehicle is Shifting to
Park
Displays when there is a system fault while the vehicle is shifting to r\
everse. See your authorized dealer.
SHIFT SYS FAULT Reverse Unavailable
Service Required
See your authorized dealer.
SHIFT SYS FAULT Drive Unavailable Select
S for Drive Service Required
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MKZ (), enUSA Information Displays