Page 7 of 516

Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................255
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................256
Getting Assistance Outside the U.S. and Canada
.......................................................256
Ordering Additional Owner's Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada Only)............................................................259
Fuses
Fuse Specification Chart............................260 Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check
......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter
........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps
..........................296
Changing a Bulb
...........................................297
Bulb Specification Chart.............................297 Changing the Engine Air Filter
.................300
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
Using Snow Chains
......................................338
Tire Pressure Monitoring System.............339
4
MKZ (), enUSA Table of Contents
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Protected components
Fuse amp rating
Fuse or relay number
Powertrain control module - vehicle power 5.
10A 2
13
Powertrain control module - vehicle power 6.
10A 2
14
Run-start relay.
-
15
Power point 2 - console.
20A 3
16
Not used (spare).
20A 3
17
Powertrain control module - keep alive power.
10A 1
18
Run-start electronic power assist steering.
10A 1
19
Run-start lighting.
10A 1
20
Run-start transmission control.
15A 1
21
Transmission oil pump start-stop.
Air conditioner clutch solenoid.
10A 1
22
Run-start: blind spot information system, rear view camera,
adaptive cruise control, heads-up display, shifter.
15A 1
23
263
MKZ (), enUSA Fuses
Page 273 of 516
Protected components
Fuse amp rating
Fuse or relay number
Heated rear window.
40A 1
68
Anti-lock brake system valves.
30A 1
69
Passenger seat.
30A 1
70
Not used.
-
71
Transmission oil pump.
20A 1
72
Rear climate controlled seats.
20A 1
73
Driver seat module.
30A 1
74
Wiper motor 1.
25A 1
75
Transmission oil pump 2 stop-start.
20A 1
76
Front climate controlled seats.
30A 1
77
Trailer tow module.
40A 1
78
Blower motor.
40A 1
79
270
MKZ (), enUSA Fuses
Page 286 of 516
Brake fluid reservoir cap
C
Battery
D
Power distribution box
E
Air filter housing
F
Transmission fluid dipstick
G
Engine oil dipstick
H
Windshield washer fluid reservoir cap
I
283
MKZ (), enUSA Maintenance
Page 361 of 516
CAPACITIES AND SPECIFICATIONS - 2.0L ECOBOOST™
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant R-134a unde\
r high pressure. Opening the air conditioning refrigerant system
can cause personal injury. Have the air conditioning refrigerant system serviced only by qualifie\
d personnel.
Capacity
Item
5.7 qt (5.4 L)
Engine oil
8.9 qt (8.4 L)
Engine coolant
Between MIN/MAX on brake fluid reservoir
Brake fluid
2.4 pt (1.15L)
Rear differential fluid (All Wheel Drive)
15.2 fl oz (450 ml)
Power Transfer Unit fluid (All Wheel Drive) 1
9.0 qt (8.5 L)
Automatic transmission fluid 2
Fill as required
Windshield washer fluid
16.5 gal (62.5 L)
Fuel tank (Front Wheel Drive)
17.5 gal (66.2 L)
Fuel tank (All Wheel Drive)
358
MKZ (), enUSA Capacities and Specifications
Page 366 of 516

Specification
Name
MXL-1
If you use oil and fluids that do not meet the
defined specification and viscosity grade,
this may lead to:
• Component damage which is not
covered by the vehicle warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Degraded brake performance.
Use of synthetic or synthetic blend motor oil
is not mandatory. Only use fluid that meets
Ford specifications. Motor oils of the
recommended viscosity grade that meet API
SN requirements and display the API
Certification Mark for gasoline engines are
also acceptable. Do not use oil labeled with
API SN service category unless the label also
displays the API certification mark. An oil that displays this symbol conforms to
current engine, emission system and fuel
economy performance standards of the
International Lubricant Standardization and
Approval Committee (ILSAC).
Do not use supplemental engine oil additives
because they are unnecessary and could
lead to engine damage that may not be
covered by your vehicle warranty.Note:
Ford recommends using DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
of any fluid other than the recommended
fluid may cause degraded brake
performance and not meet the Ford
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other materials
may result in brake system damage and
possible failure.
Note: Automatic transmissions that require
MERCON LV transmission fluid should only
use MERCON LV transmission fluid. The use
of any other fluid may cause transmission
damage.
363
MKZ (), enUSA Capacities and SpecificationsE142732
Page 367 of 516
CAPACITIES AND SPECIFICATIONS - 3.7L
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant R-134a unde\
r high pressure. Opening the air conditioning refrigerant system
can cause personal injury. Have the air conditioning refrigerant system serviced only by qualifie\
d personnel.
Capacity
Item
6.0 qt (5.7 L)
Engine oil
9.7 qt (9.2 L)
Engine coolant
Between MIN/MAX on brake fluid reservoir
Brake fluid
2.4 pt (1.15L)
Rear differential fluid (All Wheel Drive)
18.0 fl oz (532 ml)
Power Transfer Unit fluid (All Wheel Drive) 1
11.6 qt (11 L)
Automatic transmission fluid 2
Fill as required
Windshield washer fluid
17.5 gal (66.2 L)
Fuel tank
364
MKZ (), enUSA Capacities and Specifications
Page 372 of 516

Specification
Name
MXL-1
If you use oil and fluids that do not meet the
defined specification and viscosity grade,
this may lead to:
• Component damage which is not
covered by the vehicle warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Degraded brake performance.
Use of synthetic or synthetic blend motor oil
is not mandatory. Only use fluid that meets
Ford specifications. Motor oils of the
recommended viscosity grade that meet API
SN requirements and display the API
Certification Mark for gasoline engines are
also acceptable. Do not use oil labeled with
API SN service category unless the label also
displays the API certification mark. An oil that displays this symbol conforms to
current engine, emission system and fuel
economy performance standards of the
International Lubricant Standardization and
Approval Committee (ILSAC).
Do not use supplemental engine oil additives
because they are unnecessary and could
lead to engine damage that may not be
covered by your vehicle warranty.Note:
Ford recommends using DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
of any fluid other than the recommended
fluid may cause degraded brake
performance and not meet the Ford
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other materials
may result in brake system damage and
possible failure.
Note: Automatic transmissions that require
MERCON LV transmission fluid should only
use MERCON LV transmission fluid. The use
of any other fluid may cause transmission
damage.
369
MKZ (), enUSA Capacities and SpecificationsE142732