ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000.0 (112,654.08 km)
(whichever comes first) within the
extended powertrain warranty coverage
period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2.00 gal (7.57 L) of gasoline or 5.00 gal
(18.93 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100.0 ft
(30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — Lincoln eligible vehicles to the
client's selling or preferred dealer within
100.0 (161 km)
of the disablement
location or to the nearest Lincoln dealer.
If a client requests a tow to a selling or
preferred dealer that is more than 100.0
(161 km)
from the disablement location,
the client shall be responsible for any
mileage costs in excess of 100.0 (161 km). Roadside Assistance will include up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100.0 (161 km)
. To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
247
MKZ (), enUSA Roadside Emergencies
WARNINGS
1. Make sure that you have the correct
tire and wheel size.
2. Lubricate the tire bead and wheel
bead seat area again.
3. Stand at a minimum of 12 feet (3.66
meters) away from the wheel and tire
assembly.
4. Use both eye and ear protection.
For a mounting pressure more than 20
psi (1.38 bar) greater than the maximum
pressure, a Ford dealer or other tire
service professional should do the
mounting.
Always inflate steel carcass tires with a
remote air fill with the person inflating
standing at a minimum of 12 feet (3.66
meters) away from the wheel and tire
assembly Important: Remember to replace the
wheel valve stems when the road tires
are replaced on your vehicle
It is recommended that the two front
tires or two rear tires generally be
replaced as a pair.
The tire pressure sensors mounted in
the wheels (originally installed on your
vehicle) are not designed to be used in
aftermarket wheels.
The use of wheels or tires not
recommended by Ford Motor Company
may affect the operation of your tire
pressure monitoring system.
If the tire pressure monitoring system
indicator is flashing, your system is
malfunctioning. Your replacement tire
might be incompatible with your tire
pressure monitoring system, or some
component of the system may be
damaged. Safety Practices WARNINGS
If your vehicle is stuck in snow,
mud or sand, do not rapidly spin
the tires; spinning the tires can tear the
tire and cause an explosion. A tire can
explode in as little as three to five
seconds. Do not spin the wheels at over 35
mph (56 km/h). The tires may fail
and injure a passenger or bystander. Driving habits have a great deal to do
with your tire mileage and safety.
•
Observe posted speed limits
• Avoid fast starts, stops and turns
• Avoid potholes and objects on the
road
• Do not run over curbs or hit the tire
against a curb when parking
336
MKZ (), enUSA Wheels and Tires
Note:
Photographs with extremely large
dimensions (such as 2048 x 1536) may not
be compatible and appear as a blank (black)
image on the display.
Your system allows you to upload and view
up to 32 photos. To access, press the Settings icon
> Display > Edit Wallpaper, and
then follow the system prompts to
upload your photographs.
Only the photograph(s), which meets the
following conditions, display:
• Compatible file formats are as follows:
.jpg, .gif, .png, .bmp
• Each file must be 1.5 MB or less.
• Recommended dimensions: 800 x 384
Sound Press the
Settings icon > Sound,
then select from the following: Sound
Bass
Midrange Treble
Set Balance and Fade
DSP*
THX Deep Note Demo *
Occupancy Mode *
Speed Compensated Volume
* Your vehicle may not have these sound
settings.
Vehicle Press the Settings icon >
Vehicle,
then select from the following:
• Ambient Lighting.
• Vehicle Health Report. •
Camera Settings.
• Enable Valet Mode.
Ambient Lighting (If Equipped)
When you turn this feature on, ambient
lighting illuminates footwells and cupholders
with a choice of colors. To access and make
adjustments: 1. Press the Settings icon >
Vehicle >
Ambient Lighting.
2. Touch the desired color.
3. Use the scroll bar to increase or decrease
the intensity.
To turn the feature on or off, press the power
button.
Vehicle Health Report
Turn
Automatic Reminders on and off and
set the mileage interval at which you would
like to receive the reports. Press
? for more
information on these selections.
389
MKZ (), enUSA MyLincoln Touch™E142607 E142607 E142607 E142607
or verbally disclosing to 911 operators your
vehicle location or other details about your
vehicle or crash to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose this
information, do not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled maintenance
instructions, regularly inspect your
vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report
supplements, but cannot replace, normal
maintenance and vehicle inspection. Vehicle
Health Report only monitors certain systems
electronically monitored by your vehicle and
will not monitor or report the status of any
other system, (such as brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may result
in vehicle damage and serious injury. Note:
This feature is only available in the
United States. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There is
no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function properly
if you have enabled caller ID blocking on
your cellular phone. Before running a report,
review the Vehicle Health Report Privacy
Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report. Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your account
at www.SYNCMyRide.com to view your
report. You can also choose for SYNC to
remind you automatically to run reports at
specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle
’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report If you want to run a report by using
the touchscreen, touch
Apps >
Vehicle Health Report.
439
MKZ (), enUSA MyLincoln Touch™E142608
North up (2D map) always shows
the northern direction to be upward
on the screen. 3D map mode
provides an elevated
perspective of the map. This viewing
angle can be adjusted and the map
can be rotated 180 degrees by
touching the map twice, and then dragging
your finger along the shaded bar with arrows
at the bottom of the map.
View
switches between full map, street list
and exit view in route guidance.
Menu
displays a pop-up box that allows
direct access to navigation settings,
View/Edit Route, SIRIUS Travel Link,
Guidance Mute and Cancel Route. Press the speaker button on the
map to mute route guidance. When
the light on the button illuminates,
the feature is on. The speaker button
appears on the map only when route
guidance is active. Re-center the map by pressing this
icon whenever you scroll the map
away from your vehicle
’s current
location.
Auto Zoom
Press the green bar to access map mode,
then select the
+ or - zoom button to bring
up the zoom level and Auto buttons on the
touchscreen. When you press
Auto, Auto
Zoom turns on and Auto displays in the
bottom left corner of the screen in the map
scale. The map zoom level then synchronizes
with vehicle speed. The slower your vehicle
is traveling, the farther in the map zooms in;
the faster your vehicle is traveling, the farther
the map zooms out. To switch off the feature,
just press the
+ or - button again.
In 3D mode, rotate the map view by swiping
your finger across the shaded bar with the
arrows. The ETA box under the zoom buttons
appears when a route is active and displays
the distance and time to your destination. If
the button is pressed, a pop up appears with
the destination listed (and waypoint if
applicable) along with mileage and time to
destination. You may also select to have
either the estimated time to reach your
destination or your estimated arrival time.
Map Icons
Vehicle mark
shows the current
location of your vehicle. It stays in
the center of the map display,
except when in scroll mode. Scroll cursor
allows you to scroll the
map; the fixed icon is in the center
of the screen. The map position
closest to the cursor is in a window on the
top center part of the screen.
450
MKZ (), enUSA MyLincoln Touch™E142643 E142644 E174017 E146188 E142646 E142647
For a complete listing of the accessories that
are available for your vehicle, please contact
an authorized dealer or visit our online store
at www.Accessories.Lincoln.com (United
States only).
Lincoln Custom Accessories are available
for your vehicle through an authorized
Lincoln dealer. Lincoln Motor Company will
repair or replace any properly authorized
dealer-installed Lincoln Genuine Accessory
found to be defective in factory-supplied
materials or workmanship during the
warranty period, as well as any component
damaged by the defective accessories.
Lincoln Motor Company will warrant your
Lincoln Genuine Accessory through the
warranty that provides the greatest benefit:
•
24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details and
a copy of the warranty. Exterior style
•
Side-window deflectors.
• Wheels.
• Bumper protectors.
Interior style
• All-weather floor mats.
• Rear seat entertainment*.
• Premium carpeted floor mats.
Lifestyle
• Ash cup (smoker's packages).
• Cargo area protector.
• Cargo net.
• Cargo organizer.
Peace of mind
• Car cover*.
• Wheel locks. *Lincoln Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Lincoln Licensed
Accessories, and does not design or test
these accessories to Lincoln Motor Company
engineering requirements. Contact an
authorized Lincoln dealer for the
manufacturer's limited warranty details and
request a copy of the Lincoln Licensed
Accessories product limited warranty from
the accessory manufacturer.
455
MKZ (), enUSA Accessories
Your vehicle is equipped with the Intelligent
Oil-Life Monitor system, which displays a
message in the information display at the
proper oil change interval. This interval may
be up to one year or 10000 miles (16000
kilometers).
When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles (800
kilometers) of the message appearing. Make
sure you reset the Intelligent Oil-Life Monitor
after each oil change. See Information
Messages (page 113).
If your information display resets prematurely
or becomes inoperative, you should perform
the oil change interval at six months or 5000
miles (8000 kilometers) from your last oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil change
intervals. Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts and
component systems based upon engineering
testing. Ford Motor Company relies upon this
testing to determine the most appropriate
mileage for replacement of oils and fluids to
protect your vehicle at the lowest overall cost
to you and recommends against
maintenance schedules that deviate from
the scheduled maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle.Additives and Chemicals
This owner's manual and the Ford Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
479
MKZ (), enUSA Scheduled Maintenance
Multi-Point inspection
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tir\
e sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive way
to perform a thorough inspection of your
vehicle. Your checklist gives you immediate
feedback on the overall condition of your
vehicle. NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning your
vehicle and reduces environmental waste at
the same time.This means you do not have to remember to
change the oil on a mileage-based schedule.
Your vehicle lets you know when an oil
change is due by displaying ENGINE OIL
CHANGE DUE or OIL CHANGE REQUIRED
in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of use.
482
MKZ (), enUSA Scheduled Maintenance