Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................255
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................256
Getting Assistance Outside the U.S. and Canada
.......................................................256
Ordering Additional Owner's Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada Only)............................................................259
Fuses
Fuse Specification Chart............................260 Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check
......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter
........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps
..........................296
Changing a Bulb
...........................................297
Bulb Specification Chart.............................297 Changing the Engine Air Filter
.................300
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
Using Snow Chains
......................................338
Tire Pressure Monitoring System.............339
4
MKZ (), enUSA Table of Contents
Driving on Snow and Ice
WARNING
If you are driving in slippery conditions
that require tire chains or cables, then
it is critical that you drive cautiously. Keep
speeds down, allow for longer stopping
distances and avoid aggressive steering to
reduce the chances of a loss of vehicle
control which can lead to serious injury or
death. If the rear end of the vehicle slides
while cornering, steer in the direction of the
slide until you regain control of the vehicle. Note:
Excessive tire slippage can cause
driveline damage.
AWD vehicles have advantages over 2WD
vehicles in snow and ice but can skid like
any other vehicle.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control. Avoid sudden applications of power and
quick changes of direction on snow and ice.
Apply the accelerator slowly and steadily
when starting from a full stop.
Avoid sudden braking as well. Although an
AWD vehicle may accelerate better than a
two-wheel drive vehicle in snow and ice, it
won
’t stop any faster, because as in other
vehicles, braking occurs at all four wheels.
Do not become overconfident as to road
conditions.
Make sure you allow sufficient distance
between you and other vehicles for stopping.
Drive slower than usual and consider using
one of the lower gears. In emergency
stopping situations, apply the brake steadily.
Since your vehicle is equipped with a four
wheel (ABS), do not “pump ” the brakes. See
Hints on Driving With Anti-Lock Brakes
(page 183). for more information on the
operation of the anti-lock brake system
(ABS). Maintenance and Modifications
The suspension and steering systems on
your vehicle are designed and tested to
provide predictable performance whether
loaded or empty and durable load carrying
capability. For this reason, Lincoln Motor
Company strongly recommends that you do
not make modifications such as adding or
removing parts (such as lowering kits or
stabilizer bars) or by using replacement parts
not equivalent to the original factory
equipment.
Any modifications to a vehicle that raise the
center of gravity can make it more likely the
vehicle will rollover as a result of a loss of
control. Lincoln Motor Company
recommends that you use caution with any
vehicle equipped with a high load or device
(such as ladder or luggage racks).
181
MKZ (), enUSA All-Wheel Drive
(If Equipped)
Front-wheel drive and all-wheel drive
vehicles (front tires on the left side of
the diagram)
All vehicles with directional tires (front
tires on the left of the diagram) Sometimes irregular tire wear can be
corrected by rotating the tires.
Summer Tires
Your Ford vehicle may be equipped with
summer tires to provide superior
performance on wet and dry roads.
Summer tires do not have the Mud and
Snow (M+S or M/S) tire traction rating on
the tire side wall. Since summer tires do
not have the same traction performance
as All-season or Snow tires, Ford does
not recommend using summer tires
when temperatures drop to
approximately 40°F (5°C) or below
(depending on tire wear and
environmental conditions) or in snow
and ice conditions. Like any tire, summer
tire performance is affected by tire wear
and environmental conditions. If you
must drive in those conditions, Ford
recommends using Mud and Snow (M+S,
M/S), All-season or Snow tires.
USING SNOW CHAINS WARNINGS
If you choose to install snow tires on
your vehicle, they must be the same
size, construction, and load range as the
original tires listed on the tire placard, and
they must be installed on all four wheels.
Mixing tires of different size or construction
on your vehicle can adversely affect your
vehicle's handling and braking, and may lead
to loss of vehicle control. Do not use snow chains or cables on
this vehicle as they may cause damage
to your vehicle which may lead to loss of
vehicle control. Snow chains have not been approved for
use on your vehicle.
The original equipment tires on your vehicle
may have an all-weather tread design to
provide traction, handling, and braking
performance in year-round driving. You may
install snow tires for improved traction when
driving in areas with sustained periods of
snow or icy driving conditions.
338
MKZ (), enUSA Wheels and TiresE142547 E147237
Dissimilar Spare Wheel and Tire
Assembly Information
WARNING
Failure to follow these guidelines could
result in an increased risk of loss of
vehicle control, injury or death. If you have a dissimilar spare wheel and tire,
then it is intended for temporary use only.
This means that if you need to use it, you
should replace it as soon as possible with a
road wheel and tire assembly that is the
same size and type as the road tires and
wheels that were originally provided by Ford.
If the dissimilar spare tire or wheel is
damaged, it should be replaced rather than
repaired.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire assembly
that is different in brand, size or appearance
from the road tires and wheels and can be
one of three types:
1. T-type mini-spare: This spare tire begins
with the letter T for tire size and may have
Temporary Use Only molded in the sidewall. 2.
Full-size dissimilar spare with label on
wheel: This spare tire has a label on the
wheel that states: THIS WHEEL AND TIRE
ASSEMBLY FOR TEMPORARY USE ONLY.
When driving with one of the dissimilar spare
tires listed above, do not:
• Exceed 50 mph (80 km/h)
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires listed
above at any one wheel location can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs. •
Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if applicable).
3.
Full-size dissimilar spare without label
on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed 70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
344
MKZ (), enUSA Wheels and Tires
Safety Precautions.........................................161
Scheduled Maintenance Record..............490
Scheduled Maintenance
.............................478
Seats.................................................................137
Security..............................................................75
Settings...........................................................387 Clock......................................................................388
Display...................................................................388
Settings.................................................................390
Sound....................................................................389
Vehicle...................................................................389
Side Airbags
.....................................................48
Side Curtain Airbags......................................49
Sitting in the Correct Position.....................137
Snow Chains See: Using Snow Chains..................................338
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance...............................................486
Exceptions............................................................489
Speed Control See: Cruise Control...........................................203
Stability Control
.............................................190
Principle of Operation........................................190 Starting a Gasoline Engine.........................157
Automatic Engine Shutdown............................158
Failure to Start......................................................158
Fast Restart...........................................................157
Guarding Against Exhaust Fumes..................159
Important Ventilating Information...................159
Stopping the Engine When Your Vehicle is
Moving...............................................................159
Stopping the Engine When Your Vehicle is Stationary..........................................................159
Starting and Stopping the Engine.............156 General Information............................................156
Steering..........................................................222 Electric Power Steering....................................222
Steering Wheel
................................................78
Storage Compartments...............................155
Sunroof See: Moonroof.......................................................98
Sun Shades
......................................................97
Sun Visors.........................................................97
Illuminated Vanity Mirror.....................................97
Supplementary Restraints System
.............43
Principle of Operation..........................................43
Symbols Glossary
..............................................7 T
Technical Specifications
See: Capacities and Specifications...............353
Temporary Mobility Kit..................................311 First Stage: Reinflating the Tire with Sealing
Compound and Air.........................................313
General Information.............................................311
Second Stage: Checking Tire Pressure.........314
Tips for Use of the Kit.........................................312
Type 1.......................................................................311
Type 2.....................................................................317
What to do after the Tire has been Sealed................................................................315
What to do when a Tire Is Punctured.............313
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.........................255
Tire Care.........................................................324
Glossary of Tire Terminology..........................326
Information About Uniform Tire Quality
Grading.............................................................324
Information Contained on the Tire Sidewall............................................................327
Temperature A B C............................................325
Traction AA A B C...............................................325
Treadwear............................................................325
Tire Inflation When Punctured See: Temporary Mobility Kit...............................311
509
MKZ (), enUSA Index
Tire Pressure Monitoring System.............339
Changing Tires With a Tire Pressure
Monitoring System........................................340
Understanding Your Tire Pressure Monitoring System .............................................................340
Tire Repair Kit See: Temporary Mobility Kit...............................311
Tires See: Wheels and Tires........................................311
Towing a Trailer.............................................237 Load Placement..................................................237
Towing the Vehicle on Four Wheels.......242 Emergency Towing............................................242
Recreational Towing..........................................242
Towing.............................................................237
Traction Control.............................................188
Principle of Operation........................................188
Transmission Code Designation
...............357
Transmission....................................................171
Transmission See: Transmission.................................................171
Transporting the Vehicle
.............................241
U
Under Hood Overview - 2.0L EcoBoost™...................................................280
Under Hood Overview - 3.7L....................282 Universal Garage Door Opener
................148
HomeLink Wireless Control System...............148
Using Adaptive Cruise Control.................204 Blocked Sensor..................................................209
Changing the Set Speed..................................
207
Detection Issues.................................................208
Disengaging the System..................................207
Following a Vehicle...........................................205
Hilly Condition Usage.......................................207
Low Speed Automatic Cancellation..............207
Overriding the System......................................207
Resuming the Set Speed..................................207
Setting a Speed..................................................205
Setting the Gap Distance.................................206
Switching the System Off.................................208
Switching the System On.................................204
Switching to Normal Cruise Control...............210
System Not Available........................................209
Using All-Wheel Drive...................................177 Driving In Special Conditions With All-Wheel
Drive (AWD)......................................................177
Using Cruise Control...................................203 Switching Cruise Control Off...........................204
Switching Cruise Control On...........................203
Using MyKey With Remote Start Systems..........................................................63
Using Snow Chains
......................................338 Using Stability Control..................................191
AdvanceTrac® .......................................................191
Using Traction Control.................................188 Switching the System Off Using a
Switch................................................................188
Switching the System Off Using the Information Display Controls.......................
188
System Indicator Lights and Messages.........188
Utilizing the Mediation/Arbitration Program (Canada Only).............................................256
V
Vehicle Care
..................................................302
General Information...........................................302
Vehicle Certification Label
.........................356
Vehicle Identification Number..................356
Vehicle Storage............................................308 Battery...................................................................309
Body.......................................................................309
Brakes...................................................................309
Cooling system...................................................309
Engine...................................................................309
Fuel system..........................................................309
General.................................................................309
Miscellaneous......................................................310
Removing Vehicle From Storage....................
310
Tires.......................................................................309
510
MKZ (), enUSA Index