Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................255
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................256
Getting Assistance Outside the U.S. and Canada
.......................................................256
Ordering Additional Owner's Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada Only)............................................................259
Fuses
Fuse Specification Chart............................260 Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check
......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter
........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps
..........................296
Changing a Bulb
...........................................297
Bulb Specification Chart.............................297 Changing the Engine Air Filter
.................300
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
Using Snow Chains
......................................338
Tire Pressure Monitoring System.............339
4
MKZ (), enUSA Table of Contents
4. Install new batteries with the + facing
each other.
Note: Make sure to replace the label
between the two batteries.
5. Reinstall the housing and cover.
Car Finder Press the button twice within three
seconds. The horn sounds and
direction indicators will flash. We
recommend that you use this method to
locate your vehicle, rather than using the
panic alarm.
Sounding a Panic Alarm
Note: The panic alarm will only operate
when the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to deactivate. Remote Start WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well ventilated. Note:
Do not use remote start if your vehicle
is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your vehicle
from outside the vehicle. The transmitter has
an extended operating range.
You can configure automatic climate control
to operate when the vehicle is remote
started.
See Climate Control (page 132).
Manual climate control systems will run at
the setting set when you switched off the
vehicle.
Many states and provinces restrict the use
of remote start. Check your local and state
or provincial laws for specific requirements
regarding remote start systems. The remote start system will not work if:
•
The ignition is on.
• The alarm system is triggered.
• You disable the feature.
• The hood is open.
• The transmission is not in
P.
• The vehicle battery voltage is too low.
• The service engine soon light is on.
Remote Control Feedback
An LED on the remote control provides status
feedback of remote start or stop commands.
56
MKZ (), enUSA Keys and Remote ControlsE138623 E138624 E138625
unlock mode unlocks all doors with one
press of the unlock button. The unlocking
mode applies to the remote control, keyless
entry keypad and intelligent access. You can
also change the mode in the information
display. See (page 107).
Locking the Doors Press the button to lock all the
doors. The turn signals will
illuminate.
Press the button again within three seconds
to confirm that all the doors are closed. The
doors will lock again, the horn will sound and
the turn signals will illuminate if all the doors
and the luggage compartment are closed.
Mislock
If any door or the luggage compartment is
open, or if the hood is open on vehicles with
an anti-theft alarm or remote start, the horn
will sound twice and the lamps will not flash.
You can enable or disable this feature in the
information display.
See (page 107). Opening the Luggage Compartment Press twice within three seconds
to open the luggage compartment.
Make sure to close and latch the luggage
compartment before driving your vehicle. An
unlatched luggage compartment may cause
objects to fall out or block your view.
Activating Intelligent Access
You must have the intelligent access key
within 3 feet (1 meter) of your vehicle.
At a Door
Pull an exterior door handle to unlock and
open the door. Make sure not to touch the
lock sensor on top of the handle. Touch the top of the door handle to lock your
vehicle. There will be a brief delay before
you can unlock your vehicle again.
Note:
Keep the door handle surface clean
to avoid issues with operation.
66
MKZ (), enUSA LocksE138623 E138630 E146044
You must have two previously programmed
intelligent access keys inside your vehicle
and the new unprogrammed intelligent
access keys readily accessible. See an
authorized dealer to have the spare key
programmed if two previously programmed
keys are not available.
Make sure that your vehicle is off before
beginning this procedure. Make sure that
you close all the doors before beginning and
that they remain closed throughout the
procedure. Perform all steps within 30
seconds of starting the sequence. Stop and
wait for at least one minute before starting
again if you perform any steps out of
sequence.
Read and understand the entire procedure
before you begin.
1.
Remove the rubber covering (A) from the
cupholder. Place the first programmed
key in the backup slot (B) at the bottom
of the cupholder, then press the push
button ignition switch.
2. Wait five seconds and then press the push button ignition switch again.
3. Remove the intelligent access key.
4. Within 10 seconds, place a second programmed intelligent access key in the
backup slot. Press the push button
ignition switch.
5. Wait five seconds and then press the push button ignition switch again.
6. Remove the intelligent access key. 7. Place the unprogrammed intelligent
access key in the backup slot and press
the push button ignition switch.
Programming is now complete. Verify the
remote control functions operate and your
vehicle starts with the new intelligent access
key.
If programming was not successful, wait 10
seconds and repeat Steps 1 through 7. If you
are still unsuccessful, take your vehicle to
your authorized dealer.
ANTI-THEFT ALARM (If Equipped)
The system will warn you of an unauthorized
entry to your vehicle. It will be triggered if
any door, the luggage compartment or the
hood is opened without using the key,
remote control or keyless entry keypad.
The direction indicators will flash and the
horn will sound if unauthorized entry is
attempted while the alarm is armed.
Take all remote controls to an authorized
dealer if there is any potential alarm problem
with your vehicle.
76
MKZ (), enUSA SecurityE155835
OPENING AND CLOSING THE
HOOD 1. To open the hood, go inside the vehicle
and pull the hood release handle located
under the left-hand side of the instrument
panel.
2. Go to the front of the vehicle and find the
secondary release lever, which is located
under the front of the hood, near the
Lincoln badge.
3. Release the hood latch by pushing the secondary release lever to your left,
toward the passenger side of the vehicle.
4. Raise the hood. A gas strut will support the hood. 5. To close the hood, lower the hood and
apply closing force to the hood as it
drops the last 8 to 11 inches (20 to 30
centimeters).
Note: Make sure that the hood is closed fully
before operating your vehicle. A warning
indicator will appear in the information
display if not closed properly.
279
MKZ (), enUSA MaintenanceE142457
Note:
Make sure that the wiper blade locks
into place. Lower the wiper arm and blade
back to the windshield. The wiper arms will
automatically return to their normal position
when the ignition is turned on.
Replace wiper blades at least once per year
for optimum performance.
Poor wiper quality can be improved by
cleaning the wiper blades and the
windshield.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are properly
aimed at the assembly plant. If your vehicle
has been in an accident, the alignment of
your headlamps should be checked by your
authorized dealer. Headlamp Aiming Target
8 feet (2.4 meters)
A
Center height of lamp to ground
B
25 feet (7.6 meters)
C
Horizontal reference line
D
Vertical Aim Adjustment Procedure
1. Park the vehicle directly in front of a wall
or screen on a level surface,
approximately 25 feet (7.6 meters) away. 2.
Measure the height of the headlamp bulb
center from the ground and mark an 8
foot (2.4 meter) horizontal reference line
on the vertical wall or screen at this
height.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Turn on the low beam headlamps to illuminate the wall or screen and open
the hood. 296
MKZ (), enUSA MaintenanceE142592 E142465
B
Blind Spot Information System..................217
Blind Spot Information System (BLIS®) with
Cross Traffic Alert............................................217
Bonnet Lock See: Opening and Closing the Hood............279
Booster Seats
..................................................26
Types of Booster Seats.......................................26
Brake Fluid Check.......................................292
Brakes..............................................................183 General Information............................................183
Breaking-In.....................................................244
Bulb Specification Chart.............................297
C
Cabin Air Filter...............................................135
California Proposition 65................................11
Capacities and Specifications - 2.0L EcoBoost™....................................................358
Specifications......................................................359
Capacities and Specifications - 3.7L........364 Specifications......................................................365
Capacities and Specifications...................353
Car Wash See: Cleaning the Exterior...............................302
Center Console.............................................155 Changing a Bulb
...........................................297
Lamp Assembly Condensation.......................297
Replacing Bulbs..................................................297
Changing a Fuse...........................................277 Fuses......................................................................277
Changing a Road Wheel.............................343 Dissimilar Spare Wheel and Tire Assembly
Information.......................................................344
Stowing the flat tire (Type 1).............................349
Stowing the flat tire (Type 2)............................349
Tire Change Procedure....................................345
Type 1.....................................................................345
Type 2....................................................................347
Changing the 12V Battery..........................293
Changing the Engine Air Filter
.................300
2.0L EcoBoost Engine......................................300
3.7L Engine..........................................................300
Changing the Wiper Blades......................295
Checking MyKey System Status.................62
Checking the Wiper Blades.......................295
Child Restraint and Safety Belt Maintenance.................................................40
Child Safety
.......................................................15
General Information..............................................15
Child Safety Locks..........................................30 Left-Hand Side........................................................31
Right-Hand Side.....................................................31
Child Seat Positioning...................................28 Cleaning Leather Seats
..............................307
Cleaning Products.......................................302
Cleaning the Alloy Wheels........................308
Cleaning the Engine
....................................304
Cleaning the Exterior..................................302 Cleaning Plastic Exterior Parts........................303
Exterior Chrome..................................................303
Stripes or Graphics (if equipped)....................303
Underbody...........................................................303
Cleaning the Instrument Panel and Instrument Cluster Lens...........................306
Cleaning the Interior...................................305 Cleaning Black Label Interior (If
Equipped)........................................................305
Cleaning the Windows and Wiper Blades...........................................................304
Clearing All MyKeys.......................................60
Climate............................................................440 Climate Control Voice Commands.................443
Climate Control
..............................................132
Climate Controlled Seats............................146
Cooled Seats........................................................146
Collision Warning System..........................223 PRINCIPLE OF OPERATION............................223
Coolant Check See: Engine Coolant Check............................285
Crash Sensors and Airbag Indicator...........51
502
MKZ (), enUSA Index
H
Hazard Warning Flashers...........................248
Headlamp Exit Delay......................................87
Head Restraints..............................................137
Adjusting the Head Restraint...........................138
Tilting Head Restraints ......................................139
Heated Seats
..................................................144
Rear Heated Seats..............................................145
Heated Steering Wheel..................................81
Heated Windows and Mirrors....................135 Heated Exterior Mirror.......................................135
Heated Rear Window.........................................135
Heating See: Climate Control..........................................132
Hill Start Assist...............................................186 Using Hill Start Assist..........................................187
Hints on Controlling the Interior Climate..........................................................134
Cooling the Interior Quickly..............................
134
General Hints........................................................134
Heating the Interior Quickly..............................134
Recommended Settings for Cooling .............134
Recommended Settings for Heating..............134
Side Window Defogging in Cold Weather.............................................................134
Hints on Driving With Anti-Lock Brakes............................................................183 Hood Lock
See: Opening and Closing the Hood............279
I
In California (U.S. Only)...............................254
Information Display Control
.........................80
Cluster Display Control Features.....................80
Information Displays
.....................................107
General Information............................................107
Information.....................................................429 911 Assist...............................................................437
Alerts......................................................................436
Calendar...............................................................436
Sirius Travel Link.................................................434
SYNC Services (If Equipped, United States
Only)..................................................................430
Vehicle Health Report.......................................439
505
MKZ (), enUSA Index