Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................255
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................256
Getting Assistance Outside the U.S. and Canada
.......................................................256
Ordering Additional Owner's Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada Only)............................................................259
Fuses
Fuse Specification Chart............................260 Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check
......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter
........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps
..........................296
Changing a Bulb
...........................................297
Bulb Specification Chart.............................297 Changing the Engine Air Filter
.................300
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
Using Snow Chains
......................................338
Tire Pressure Monitoring System.............339
4
MKZ (), enUSA Table of Contents
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol conforms
to the current engine and emission system
protection standards and fuel economy
requirements of the International Lubricants
Specification Advisory Council (ILSAC),
comprised of U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See Capacities and
Specifications (page 353).
3. Replace the filler cap. Turn it until you feel a strong resistance. ENGINE COOLANT CHECK WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling system
can burn you badly. Also, spilling coolant on
hot engine parts can burn you. Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine coolant
could make it difficult to see through the
windshield. To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure relief cap.
The cooling system is under pressure. steam
and hot liquid can come out forcefully when
you loosen the cap slightly. Do not add coolant further than the
MAX mark. Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine coolant
at the intervals listed in the scheduled
maintenance information.
See Scheduled
Maintenance (page 478).
Note: Make sure that the coolant level is
between the MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add coolant
immediately. See
Adding Engine Coolant
in this chapter.
Maintain coolant concentration within 48%
to 50%, which equates to a freeze point
between -30°F (-34°C) and -34°F (-37°C).
Note: For best results, coolant concentration
should be tested with a refractometer such
as Robinair Coolant and Battery
Refractometer 75240. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
285
MKZ (), enUSA MaintenanceE142732
Capacity
Item
20 oz (0.56 kg)
A/C refrigerant
5.2 fl oz (155 ml)
A/C refrigerant compressor oil
1 See an authorized dealer for fluid level checking and filling.
2 Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials Specification
Name
WSS-M2C946-A
Recommended motor oil (U.S.):
Motorcraft SAE 5W-30 Premium Synthetic Blend Motor Oil
XO-5W30-QSP
WSS-M2C946-A
Recommended motor oil (Canada):
Motorcraft SAE 5W-30 Synthetic Motor Oil
CXO-5W30-LSP12
WSS-M2C946-A
Recommended motor oil (Mexico):
Motorcraft SAE 5W-30 Premium Synthetic Blend Motor Oil
MXO-5W30-QSP
WSS-M2C946-A
Optional motor oil (U.S. and Mexico):
Motorcraft SAE 5W-30 Full Synthetic Motor Oil
359
MKZ (), enUSA Capacities and Specifications
Capacity
Item
24.0 oz (0.68 kg)
A/C refrigerant
5.2 fl oz (155 ml)
A/C refrigerant compressor oil
1 See an authorized dealer for fluid level checking and filling.
2 Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials Specification
Name
WSS-M2C945-A
Recommended motor oil (U.S.):
Motorcraft SAE 5W-20 Premium Synthetic Blend Motor Oil
XO-5W20-QSP
WSS-M2C945-A
Recommended motor oil (Canada):
Motorcraft SAE 5W-20 Synthetic Motor Oil
CXO-5W20-LSP12
WSS-M2C945-A
Recommended motor oil (Mexico):
Motorcraft SAE 5W-20 Premium Synthetic Blend Motor Oil
MXO-5W20-QSP
WSS-M2C945-A
Optional motor oil (U.S. and Mexico):
Motorcraft SAE 5W-30 Full Synthetic Motor Oil
365
MKZ (), enUSA Capacities and Specifications
Creating a MyKey...........................................60
Programming/Changing Configurable
Settings...............................................................60
Cruise Control.................................................80
Principle of Operation.......................................203
Type 1.......................................................................80
Type 2......................................................................80
Cruise control See: Using Cruise Control...............................203
Customer Assistance
..................................253
D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps
...............................87
Type 1 - Conventional
(Non-Configurable)...........................................87
Type 2 - Configurable..........................................88
Direction Indicators
........................................90
Drive Control.................................................226 LINCOLN DRIVE CONTROL............................226
Driver Alert
.......................................................211
Using Driver Alert.................................................211 Driver and Passenger Airbags....................44
Children and Airbags...........................................45
Proper Driver and Front Passenger Seating
Adjustment.........................................................45
Driver and Passenger Knee Airbags.........49
Driving Aids.....................................................211
Driving Hints
..................................................244
Driving Through Water................................244
DRL See: Daytime Running Lamps............................87
E
Economical Driving......................................244
Electric Parking Brake..................................184 Applying the electric parking brake...............184
Applying the electric parking brake when the
vehicle is moving............................................185
Battery With No Charge....................................186
Releasing the electric parking brake.............
185
Emission Control System
............................168
On-Board Diagnostics (OBD-II)........................169
Readiness for Inspection/Maintenance (I/M)
Testing...............................................................169
End User License Agreement...................457 SYNC End User License Agreement
(EULA)...............................................................457 Engine Block Heater....................................159
Using the Engine Block Heater.......................160
Engine Coolant Check................................285 Adding Engine Coolant....................................286
Checking the Engine Coolant.........................
285
Recycled Engine Coolant.................................287
Severe Climates..................................................287
What You Should Know About Fail-Safe Cooling.............................................................287
Engine Immobilizer See: Passive Anti-Theft System........................75
Engine Oil Check..........................................284 Adding Engine Oil..............................................284
Engine Oil Dipstick - 2.0L EcoBoost™....................................................284
Engine Oil Dipstick - 3.7L...........................284
Engine Specifications
..................................353
Drivebelt Routing................................................353
Entertainment................................................400 A/V Inputs.............................................................420
AM/FM Radio.......................................................402
Bluetooth Audio..................................................420
Browsing Device Content.................................401
CD........................................................................\
....414
SD Card Slot and USB Port...............................415
Sirius® Satellite Radio (If Activated)...............409
Supported Media Players, Formats and
Metadata Information....................................419
503
MKZ (), enUSA Index