Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................255
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................256
Getting Assistance Outside the U.S. and Canada
.......................................................256
Ordering Additional Owner's Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada Only)............................................................259
Fuses
Fuse Specification Chart............................260 Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check
......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter
........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps
..........................296
Changing a Bulb
...........................................297
Bulb Specification Chart.............................297 Changing the Engine Air Filter
.................300
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
Using Snow Chains
......................................338
Tire Pressure Monitoring System.............339
4
MKZ (), enUSA Table of Contents
Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
8
MKZ (), enUSA Introduction E162384 E71340
2. Adjust the temperature control to the
desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
3. Direct the instrument panel side air vents
toward the side windows.
4. Close the instrument panel vents.
HEATED WINDOWS AND MIRRORS
Heated Rear Window
Note: You must switch the ignition on to use
this feature. Press the button to clear the rear
window of thin ice and fog. Press
the button again within 10 minutes
to switch it off. It switches off automatically
after 10 minutes, or when you switch the
ignition off. Do not use razor blades or other sharp
objects to clean the inside of the rear
window or to remove decals from the inside
of the rear window. This may cause damage
to the heated grid lines, which your
warranty does not cover.
Heated Exterior Mirror
Note:
Do not remove ice from the mirrors
with a scraper or attempt to readjust the
mirror glass if it has frozen in place. These
actions could cause damage to the glass
and mirrors.
Note: Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum-based cleaning products.
Both heated mirrors remove ice, mist and
fog when you switch on the heated rear
window.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter. It is located behind the glove box. The particulate filtration system reduces the
concentration of airborne particles such as
dust, spores and pollen in the air supplied to
the interior of your vehicle.
Note:
To prevent foreign objects from
entering the system, make sure the cabin air
is in place at all times. Running the system
without a filter in place could result in
degradation or damage to the system.
The particulate filtration system gives you
and your passengers the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
Replace the filter at regular intervals. See
Scheduled Maintenance (page 478).
For additional cabin air filter information, or
to replace the filter, see an authorized dealer.
135
MKZ (), enUSA Climate ControlE72507
Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.
Only use a washer fluid that meets Ford
specifications. See Capacities and
Specifications (page 353).
State or local regulations on volatile organic
compounds may restrict the use of methanol,
a common windshield washer antifreeze
additive. Washer fluids containing
non-methanol antifreeze agents should be
used only if they provide cold weather
protection without damaging the vehicle ’s
paint finish, wiper blades or washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed. CHANGING THE 12V BATTERY WARNINGS
Batteries normally produce explosive
gases which can cause personal injury.
Therefore, do not allow flames, sparks or
lighted substances to come near the battery.
When working near the battery, always shield
your face and protect your eyes. Always
provide proper ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the vent
caps, resulting in personal injury and damage
to the vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners. WARNINGS
Keep batteries out of reach of children.
Batteries contain sulfuric acid. Avoid
contact with skin, eyes or clothing. Shield
your eyes when working near the battery to
protect against possible splashing of acid
solution. In case of acid contact with skin or
eyes, flush immediately with water for a
minimum of 15 minutes and get prompt
medical attention. If acid is swallowed, call a
physician immediately. Your vehicle is equipped with a Motorcraft®
maintenance-free battery which normally
does not require additional water during its
life of service.
Note:
If your battery has a cover or shield,
make sure it is reinstalled after the battery
has been cleaned or replaced.
Note: See an authorized dealer for low
voltage battery access, testing, or
replacement.
293
MKZ (), enUSA Maintenance
General
•
Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to remove
dirt, grease, oil, tar or mud from exterior
surfaces, rear-wheel housing and the
underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary when
you wash your vehicle.
• Lubricate all hood, door and trunk lid
hinges, and latches with a light grade oil. •
Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• The engine oil and filter should be
changed prior to storage because used
engine oil contains contaminates that
may cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift through
all the gears while the engine is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the fuel
pump nozzle. Cooling system
•
Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling system
leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
battery cables to maintain battery charge
for quick starting.
Note: It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
309
MKZ (), enUSA Vehicle Care
Operating in dusty or sandy conditions (such as unpaved or dusty roads)\
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
* Reset your Intelligent Oil-Life Monitor after engine oil and filter chang\
es. See Engine Oil Check (page 284). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule:
Axle Maintenance
Change the axle fluid anytime an axle is
submerged in water. California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.Hot Climate Oil Change Intervals
Vehicles operating in the Middle East, North
Africa, Sub-Saharan Africa or locations with
similar climates using an American Petroleum
Institute (API) Certified for Gasoline Engines
(Certification mark) oil of SM or SN quality,
the normal oil change interval is 3000 miles
(5000 kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is 1800
miles (3000 kilometers).
489
MKZ (), enUSA Scheduled Maintenance
EPB
See: Electric Parking Brake..............................184
Essential Towing Checks
............................239
Before Towing a Trailer.....................................240
Hitches..................................................................239
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................240
Safety Chains......................................................239
Trailer Brakes.......................................................239
Trailer Lamps.......................................................239
When Towing a Trailer......................................240
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Extended Service Plan (ESP).....................475 SERVICE PLANS (CANADA ONLY).................
476
SERVICE PLANS (U.S. Only).............................475
Exterior Mirrors
................................................94
Auto-Dimming Feature........................................95
Blind Spot Monitor................................................96
Fold-Away Exterior Mirrors.................................
95
Heated Exterior Mirrors.......................................95
Integrated Blind Spot Mirrors............................96
Memory Mirrors.....................................................95
Power Exterior Mirrors.........................................94
Power-Folding Mirrors.........................................95
Signal Indicator Mirrors.......................................95 F
Fastening the Safety Belts...........................33
Rear Inflatable Safety Belt..................................35
Safety Belt Extension Assembly.......................36
Safety Belt Locking Modes.................................34
Using Safety Belts During Pregnancy.............33
Flat Tire Inflation See: Temporary Mobility Kit...............................311
Floor Mats
......................................................245
Front Passenger Sensing System..............45
Fuel and Refueling.........................................161
Fuel Consumption
.........................................167
Calculating Fuel Economy................................167
Filling the Tank.....................................................167
Fuel Filter
........................................................293
Fuel Quality.....................................................162 Choosing the Right Fuel....................................162
Octane Recommendations...............................162
Fuel Shutoff....................................................248
Fuses...............................................................260
Fuse Specification Chart............................260 Passenger Compartment Fuse Panel............
271
Power Distribution Box.....................................260 G
Garage Door Opener
See: Universal Garage Door Opener.............
148
Gauges............................................................100 Engine Coolant Temperature Gauge.............102
Fuel Gauge............................................................101
Information Display..............................................101
General Information on Radio Frequencies...................................................53
Intelligent Access..................................................53
General Maintenance Information
...........478
Multi-Point Inspection.........................................481
Owner Checks and Services...........................
480
Protecting Your Investment..............................478
Why Maintain Your Vehicle?.............................478
Why Maintain Your Vehicle at Your Dealership?......................................................478
Getting Assistance Outside the U.S. and Canada.........................................................256
Getting the Services You Need................253 Away From Home..............................................253
Global Opening and Closing.......................94 Closing the Windows...........................................94
Opening the Windows.........................................94
504
MKZ (), enUSA Index