2015 LINCOLN MKZ maintenance

Introduction
About This Manual............................................7
Symbols Glossary
..............................................7
Data Recording
..................................................9
California Proposition 65................................11
Perchlorate........................................................12
Lincoln Automotive Financial Services
.........................................................12
Replacement Parts Recommendation........12
Special Notices
.................................................13
Mobile Communications Equipment...........13
Export Unique Options...................................14
Child Safety
General Information
........................................15
Installing Child Seats.......................................17
Booster Seats
..................................................26
Child Seat Positioning...................................28
Child Safety Locks..........................................30
Safety Belts
Principle of Operation...................................32
Fastening the Safety Belts...........................33 Safety Belt Height Adjustment....................37
Safety Belt Warning Lamp and Indicator
Chime.............................................................37
Safety Belt Minder..........................................38
Child Restraint and Safety Belt Maintenance................................................40
Personal Safety System ™
Personal Safety System ™
..............................42
Supplementary Restraints System
Principle of Operation....................................43
Driver and Passenger Airbags....................44
Front Passenger Sensing System..............45
Side Airbags
.....................................................48
Driver and Passenger Knee Airbags.........49
Side Curtain Airbags
......................................49
Crash Sensors and Airbag Indicator...........51
Airbag Disposal...............................................52
Keys and Remote Controls
General Information on Radio Frequencies.................................................53 Remote Control
...............................................54
Replacing a Lost Key or Remote Control..........................................................58
MyKey™
Principle of Operation...................................59
Creating a MyKey...........................................60
Clearing All MyKeys.......................................60
Checking MyKey System Status.................62
Using MyKey With Remote Start Systems.........................................................63
MyKey Troubleshooting
................................63
Locks
Locking and Unlocking
.................................65
Keyless Entry
....................................................70
Interior Luggage Compartment Release..........................................................73
Security
Passive Anti-Theft System............................75
Anti-Theft Alarm
..............................................76
1
MKZ (), enUSA Table of Contents

Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................255
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................256
Getting Assistance Outside the U.S. and Canada
.......................................................256
Ordering Additional Owner's Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada Only)............................................................259
Fuses
Fuse Specification Chart............................260 Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check
......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter
........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps
..........................296
Changing a Bulb
...........................................297
Bulb Specification Chart.............................297 Changing the Engine Air Filter
.................300
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
Using Snow Chains
......................................338
Tire Pressure Monitoring System.............339
4
MKZ (), enUSA Table of Contents

Changing a Road Wheel.............................343
Technical Specifications..............................351
Capacities and Specifications
Engine Specifications
..................................353
Motorcraft Parts............................................354
Vehicle Identification Number..................356
Vehicle Certification Label
.........................356
Transmission Code Designation
...............357
Capacities and Specifications -
2.0L
EcoBoost™..................................................358
Capacities and Specifications - 3.7L........364
Audio System
General Information
.....................................370
Audio Unit -
Vehicles With: Premium AM/
FM/CD..........................................................371
Media Hub
......................................................373
MyLincoln Touch ™
General Information
.....................................374
Settings...........................................................387
Entertainment................................................400 Phone
..............................................................422
Information.....................................................429
Climate............................................................440
Navigation......................................................444
Accessories
Accessories...................................................455
Appendices
End User License Agreement...................457
Extended Service Plan (ESP)
Extended Service Plan (ESP).....................475
Scheduled Maintenance
General Maintenance Information
...........478
Normal Scheduled Maintenance.............482
Special Operating Conditions Scheduled Maintenance.............................................486
Scheduled Maintenance Record..............490
5
MKZ (), enUSA Table of Contents

PERCHLORATE
Certain components in your vehicle such as
airbag modules, safety belt pretensioners
and remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal. For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. If you have
financed or leased your vehicle through
Lincoln Automotive Financial Services, thank
you for your business.
For your convenience we offer a number of
ways to contact us, as well as help manage
your account. Phone: 1-888-498-8801
For more information regarding Lincoln
Automotive Financial Services, as well as
access Account Manager, please go to
www.LincolnAFS.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’
s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish, structural
integrity, corrosion protection and dent
resistance. During vehicle development we
validate these parts deliver the intended
level of protection as a whole system. A great
way to know for sure you are getting this
level of protection is to use genuine Ford
replacement collision parts.
12
MKZ (), enUSA Introduction

Deactivating and Activating the Belt-Minder
Feature
WARNING
While the system allows you to
deactivate it, this system is designed
to improve your chances of being safely
belted and surviving an accident. We
recommend you leave the system activated
for yourself and others who may use the
vehicle. Note:
The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
• The parking brake is set.
• The transmission is in park (P) or neutral
(N). •
The ignition is off.
• The driver and front passenger safety
belts are unbuckled.
1. Switch the ignition on. Do not start the vehicle.
2. Wait until the safety belt warning light turns off (about one minute). After Step
2, wait an additional 5 seconds before
proceeding with Step 3. Once you start
Step 3, you must complete the procedure
within 30 seconds.
3. For the seating position you are switching
off, buckle then unbuckle the safety belt
three times at a moderate speed, ending
in the unbuckled state. After Step 3, the
safety belt warning light turns on.
4. While the safety belt warning light is on, buckle and then unbuckle the safety belt.
After Step 4, the safety belt warning light
flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off. CHILD RESTRAINT AND SAFETY
BELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make sure
they work properly and are not damaged.
Inspect the vehicle and child seat safety belts
to make sure there are no nicks, tears or
cuts. Replace if necessary. All vehicle safety
belt assemblies, including retractors, buckles,
front safety belt buckle assemblies, buckle
support assemblies (slide bar-if equipped),
shoulder belt height adjusters (if equipped),
shoulder belt guide on seat back (if
equipped), rear inflatable safety belts (if
equipped), child safety seat LATCH and
tether anchors, and attaching hardware,
should be inspected after a collision. Read
the child restraint manufacturer's instructions
for additional inspection and maintenance
information specific to the child restraint.
40
MKZ (), enUSA Safety Belts

While the system is designed to help reduce
serious injuries, contact with a deploying
airbag may also cause abrasions or swelling.
Temporary hearing loss is also a possibility
as a result of the noise associated with a
deploying airbag. Because airbags must
inflate rapidly and with considerable force,
there is the risk of death or serious injuries
such as fractures, facial and eye injuries or
internal injuries, particularly to occupants
who are not properly restrained or are
otherwise out of position at the time of airbag
deployment. Thus, it is extremely important
that occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS WARNINGS
Never place your arm or any objects
over an airbag module. Placing your
arm over a deploying airbag can result in
serious arm fractures or other injuries.
Objects placed on or over the airbag inflation
area may cause those objects to be
propelled by the airbag into your face and
torso causing serious injury. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the seat upon which the
child seat is installed all the way back. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag system
consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 51).
44
MKZ (), enUSA Supplementary Restraints SystemE151127

The design and development of the side
curtain airbags included recommended
testing procedures that were developed by
a group of automotive safety experts known
as the Side Airbag Technical Working Group.
These recommended testing procedures
help reduce the risk of injuries related to the
deployment of side curtain airbags.
CRASH SENSORS AND AIRBAG
INDICATOR
WARNING
Modifying or adding equipment to the
front end of the vehicle (including
frame, bumper, front end body structure and
tow hooks) may affect the performance of
the airbag system, increasing the risk of
injury. Do not modify the front end of the
vehicle. Your vehicle has a collection of crash and
occupant sensors which provide information
to the restraints control module. The
restraints control module deploys (activates)
the front safety belt pretensioners, driver
airbag, passenger airbag, knee airbag(s), seat
mounted side airbags, side curtain airbags
and optional rear inflatable safety belts.
Based on the type of crash (frontal impact or
side impact), the restraints control module
will deploy the appropriate safety devices.
The restraints control module also monitors
the readiness of the above safety devices
plus the crash and occupant sensors. The
readiness of the safety system is indicated
by a warning indicator light in the instrument
cluster or by a backup tone if the warning
light is not working. Routine maintenance of
the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after the
ignition is turned on.•
The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the front
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to deploy
a safety device.
51
MKZ (), enUSA Supplementary Restraints System

Low Washer Fluid
It will illuminate when the
windshield washer fluid is low.
Parking Lamps It will illuminate when you switch
the parking lamps on.
Powertrain Fault Illuminates when a powertrain or
an AWD fault has been detected.
Contact your authorized dealer as
soon as possible. Service Engine Soon If the service engine soon indicator
light stays illuminated after the
engine is started, it indicates that
the On Board Diagnostics system (OBD) has
detected a malfunction of the vehicle
emissions control system. Refer to On board
diagnostics (OBD) in the Fuel and Refueling
chapter for more information about having
your vehicle serviced. See Emission Control
System (page 168).
If the light is blinking, engine misfire is
occurring which could damage your catalytic
converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and
have your vehicle serviced immediately.
Note: Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter or other
vehicle components.
The service engine soon indicator light
illuminates when the ignition is first turned
on prior to engine start to check the bulb and
to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. Normally, the service engine soon light will
stay on until the engine is cranked, then turn
itself off if no malfunctions are present.
However, if after 15 seconds the service
engine soon light blinks eight times, it means
that the vehicle is not ready for I/M testing.
See
Emission Control System (page 168).
Stability Control It will flash when the system is
active. If it remains illuminated or
does not illuminate when you
switch the ignition on, this indicates a
malfunction. During a malfunction the system
will switch off. Have the system checked by
your authorized dealer immediately.
See
Using Stability Control (page 191).
Stability Control Off It will illuminate when you switch
the system off. It will go out when
you switch the system back on or
when you switch the ignition off. See Using
Stability Control
(page 191).
105
MKZ (), enUSA Instrument ClusterE132353 E138639