Steering Wheel
Adjusting the Steering Wheel......................78
Audio Control...................................................79
Voice Control
...................................................80
Cruise Control
.................................................80
Information Display Control
.........................80
Heated Steering Wheel..................................81
Wipers and Washers
Windshield Wipers
.........................................82
Autowipers.......................................................83
Windshield Washers
.......................................84
Lighting
Lighting Control
..............................................85
Autolamps.........................................................85
Instrument Lighting Dimmer........................86
Headlamp Exit Delay
......................................87
Daytime Running Lamps
...............................87
Automatic High Beam Control
....................88
Adaptive Headlamps.....................................89
Direction Indicators
........................................90
Interior Lamps
..................................................90 Windows and Mirrors
Power Windows
..............................................93
Global Opening and Closing.......................94
Exterior Mirrors
................................................94
Interior Mirror...................................................96
Sun Visors
.........................................................97
Sun Shades
......................................................97
Moonroof..........................................................98
Instrument Cluster
Gauges............................................................100
Warning Lamps and Indicators..................102
Audible Warnings and Indicators
..............106
Information Displays
General Information
......................................107
Information Messages...................................113
Climate Control
Automatic Climate Control
..........................132
Hints on Controlling the Interior Climate.........................................................134
Heated Windows and Mirrors....................135 Cabin Air Filter...............................................135
Remote Start
...................................................136
Seats
Sitting in the Correct Position.....................137
Head Restraints
..............................................137
Power Seats
....................................................139
Memory Function
..........................................142
Rear Seats.......................................................143
Heated Seats
..................................................144
Climate Controlled Seats
............................146
Rear Seat Armrest.........................................147
Universal Garage Door Opener
Universal Garage Door Opener
................148
Auxiliary Power Points
Auxiliary Power Points.................................153
Storage Compartments
Center Console.............................................155
Overhead Console
.......................................155
2
MKZ (), enUSA Table of Contents
Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................255
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................256
Getting Assistance Outside the U.S. and Canada
.......................................................256
Ordering Additional Owner's Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada Only)............................................................259
Fuses
Fuse Specification Chart............................260 Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check
......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter
........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps
..........................296
Changing a Bulb
...........................................297
Bulb Specification Chart.............................297 Changing the Engine Air Filter
.................300
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
Using Snow Chains
......................................338
Tire Pressure Monitoring System.............339
4
MKZ (), enUSA Table of Contents
Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
8
MKZ (), enUSA Introduction E162384 E71340
2. Adjust the temperature control to the
desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
3. Direct the instrument panel side air vents
toward the side windows.
4. Close the instrument panel vents.
HEATED WINDOWS AND MIRRORS
Heated Rear Window
Note: You must switch the ignition on to use
this feature. Press the button to clear the rear
window of thin ice and fog. Press
the button again within 10 minutes
to switch it off. It switches off automatically
after 10 minutes, or when you switch the
ignition off. Do not use razor blades or other sharp
objects to clean the inside of the rear
window or to remove decals from the inside
of the rear window. This may cause damage
to the heated grid lines, which your
warranty does not cover.
Heated Exterior Mirror
Note:
Do not remove ice from the mirrors
with a scraper or attempt to readjust the
mirror glass if it has frozen in place. These
actions could cause damage to the glass
and mirrors.
Note: Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum-based cleaning products.
Both heated mirrors remove ice, mist and
fog when you switch on the heated rear
window.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter. It is located behind the glove box. The particulate filtration system reduces the
concentration of airborne particles such as
dust, spores and pollen in the air supplied to
the interior of your vehicle.
Note:
To prevent foreign objects from
entering the system, make sure the cabin air
is in place at all times. Running the system
without a filter in place could result in
degradation or damage to the system.
The particulate filtration system gives you
and your passengers the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
Replace the filter at regular intervals. See
Scheduled Maintenance (page 478).
For additional cabin air filter information, or
to replace the filter, see an authorized dealer.
135
MKZ (), enUSA Climate ControlE72507
CLIMATE CONTROLLED SEATS (If
Equipped)
Heated Seats WARNING
People who are unable to feel pain to
their skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion or other
physical conditions, must exercise care when
using the heated seat. The heated seat may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion. This may cause the heated seat to
overheat. Do not puncture the seat with pins,
needles or other pointed objects. This may
damage the heating element which may
cause the heated seat to overheat. An
overheated seat may cause serious personal
injury. Do not do the following:
•
Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid is spilled on the seat. Allow
the seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge. Touch the heated seat symbol to cycle
through the various heat settings and off.
Warmer settings are indicated by more
indicator lights.
Cooled Seats
(If Equipped)
The cooled seats will only function when the
engine is running. To operate the cooled seats, press the
cooled seat symbol to cycle through the
various cooling settings and off. Cooler
settings are indicated by more indicator
lights.
If the engine falls below 350 RPM while the
cooled seats are on, the feature will turn itself
off. You will need to reactivate it.
Heated and cooled seat air filter
replacement (if equipped)
Your vehicle is equipped with lifetime air
filters that are integrated with the seats.
Regular maintenance or replacement is not
needed.
146
MKZ (), enUSA SeatsE146322 E146309
Note:
Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water, check
the depth. Never drive through water that is
higher than the bottom of the front rocker
area of your vehicle. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so: •
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that the
steering power assist works.
FLOOR MATS WARNINGS
Always use floor mats that are
designed to fit the foot well of your
vehicle. Only use floor mats that leave the
pedal area unobstructed. Only use floor mats
that are firmly secured to retention posts so
that they cannot slip out of position and
interfere with the pedals or impair safe
operation of your vehicle in other ways. Pedals that cannot move freely can
cause loss of vehicle control and
increase the risk of serious personal injury. WARNINGS
Always make sure that the floor mats
are properly attached to the retention
posts in the carpet that are supplied with
your vehicle. Floor mats must be properly
secured to both retention posts to make sure
mats do not shift out of position. Never place floor mats or any other
covering in the vehicle foot well that
cannot be properly secured to prevent them
from moving and interfering with the pedals
or the ability to control the vehicle. Never place floor mats or any other
covering on top of already installed
floor mats. Floor mats should always rest on
top of vehicle carpeting surface and not
another floor mat or other covering.
Additional floor mats or any other covering
will reduce the pedal clearance and
potentially interfere with pedal operation. Check attachment of floor mats on a
regular basis. Always properly reinstall
and secure floor mats that have been
removed for cleaning or replacement.
245
MKZ (), enUSA Driving HintsE176360
Engine oil filler cap.
C
Brake fluid reservoir cap.
D
Battery.
E
Power distribution box.
F
Engine air filter assembly.
G
Windshield washer fluid reservoir cap.
H
281
MKZ (), enUSA Maintenance
Brake fluid reservoir cap
C
Battery
D
Power distribution box
E
Air filter housing
F
Transmission fluid dipstick
G
Engine oil dipstick
H
Windshield washer fluid reservoir cap
I
283
MKZ (), enUSA Maintenance