Page 385 of 490

In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. Potential station issues
Action
Cause
Issues
No action required. This is a broadcast issue.
This is poor time alignment by the radio
broadcaster.
Echo, stutter, skip or repeat in audio.
Increase or decrease in audio volume.
No action required. The reception issue may
clear up as you continue to drive.
The radio is shifting between analog and
digital audio.
Sound fading or blending in and out.
No action required. This is normal behavior.
Wait until the audio is available.
The digital multicast is not available until the
HD Radio broadcast is decoded. Once
decoded, the audio is available.
There is an audio mute delay when selecting
HD2 or HD3, multicast preset or Direct Tune.
No action required. The station is not available
in your current location.
The previously stored multicast preset or
direct tune is not available in your current
reception area.
Cannot access HD2 or HD3 multicast channel
when recalling a preset or from a direct tune.
Fill out the station issue form at website listed
below.*
Data service issue by the radio broadcaster.
Text information does not match currently
playing audio.
382
MKC (TME), enUSA MyLincoln Touch™
Page 386 of 490

Potential station issues
Action
Cause
Issues
Fill out the station issue form at website listed
below.*
Data service issue by the radio broadcaster.
There is no text information shown for
currently selected frequency.
No action required. This is normal behavior.
Pressing Scan disables HD2-HD7 channel
search.
HD2-HD7 stations not found when Scan is
pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor Company
and iBiquity Digital Corp. are not responsible
for the content sent using HD Radio
technology. Content may be changed, added
or deleted at any time at the station owner's
discretion. Radio Voice Commands If you are listening to the radio,
press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands.
If you are not listening to the radio, press the
voice button and, after the tone, say "Radio",
then any of the following commands. "RADIO"
"<87.9-107.9>"
"<87.9-107.9> HD" 1
"<530-1710>" "AM"
"AM <530-1710>" "AM autoset"
"AM autoset preset <#>" "AM preset <#>"
383
MKC (TME), enUSA MyLincoln Touch™E142599
Page 387 of 490
"RADIO"
"Browse" 2
"FM"
"FM <87.9-107.9>"
"FM <87.9-107.9> HD <#>" 1
"FM autoset"
"FM autoset preset <#>" "FM preset <#>" "FM 1"
"FM 1 preset <#>" "FM 2"
"FM 2 preset <#>"
"HD <#>" 1
"Preset <#>" "Radio off ""Radio on" "RADIO"
"Set PTY"
"Tune" 3
"Help"
1 If available.
2 If you have said "Browse", see the "Browse"
chart later in this section.
3 If you have said "Tune", see the following
"Tune" chart. "TUNE"
"<530-1710>"
"<87.9-107.9>"
"<87.9-107.9> HD <#>" *
"AM"
"AM <530-1710>" "AM autoset" "TUNE"
"AM autoset preset <#>" "AM preset <#>" "FM"
"FM <87.9-107.9>"
"FM <87.9-107.9> HD <#>" *
"FM autoset"
"FM autoset preset <#>" "FM preset <#>" "FM 1"
"FM 1 preset <#>" "FM 2"
"FM 2 preset <#>"
"HD <#>" *
384
MKC (TME), enUSA MyLincoln Touch™
Page 388 of 490

"TUNE"
"Preset <#>" "Help"
* If available.
Sirius® Satellite Radio (If Activated) Press the lower left corner of the
touchscreen, and then select the
SIRIUS tab.
Memory Presets
Save a channel by pressing and holding one
of the memory preset areas. There is a brief
mute while the radio saves the channel.
Sound returns when finished.
ALERT
Save the current song, artist, or team as a
favorite. The system alerts you when it plays
again on any channel. Replay
Replay audio on the current channel. You
can replay approximately 45 minutes of
audio as long as you have remained tuned
to the current station. Changing stations
erases the previous audio.
While in replay mode:
•
Press and release the seek buttons to
hear the previous or next song.
• Press and hold the seek buttons to
reverse or fast forward in the current
track.
• Press play or pause to play or pause the
audio.
• Press
Replay to return to live audio if you
have been using the feature to replay
audio.
Scan
Touch this button to hear a brief sampling of
channels.
Options
Touch this button to view and adjust various
media settings. Sound Settings
Touch this button to adjust settings for:
•
Bass
• Midrange
• Treble
• Balance and Fade
• THX Deep Note Demo
• DSP (Digital Signal processing)
• Occupancy Mode
• Speed Compensated Volume.
Note: Your vehicle may not have all these
sound settings.
Set Category for Seek/Scan
This allows you to select a category of music
you would like to search for. You can then
choose to either seek or scan for the stations
playing that category.
Parental Lockout
This allows you to lock and unlock channels,
change or reset your PIN or unlock all
channels. To use this feature, you need your
initial PIN, which is 1234.
385
MKC (TME), enUSA MyLincoln Touch™E142611
Page 389 of 490

Artist/Title/Team Alerts
This feature allows you to select Artists, Titles
and Teams that you would like the system
to alert you to when they are playing on
other channels. Press Edit Alerts to delete
or turn off alerts. You can also set all alerts
to on or off. When an alert appears on the
screen, you can choose to Tune to the
channel, to Cancel the alert or to Disable
Alerts. If you are listening to a sporting event,
you can save your favorite teams so that the
system can alert you when they are playing
on a satellite radio channel.
Note:
Sirius does not support the Alert
feature on all channels. Ford Motor
Company shall not be responsible for Alert
feature variation.
Electronic Serial Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. The ESN
is on the System Information Screen (SR
ESN:XXXXXXXXXXXX). To access your ESN,
touch the bottom left corner of the
touchscreen. Touch SIRIUS > Options. Direct Tune
Touch this button to enter the desired
satellite channel number manually. Touch
Enter
when you are done.
Browse
Touch this button to view a list of all available
stations. Scroll to see more categories.
Touch the station you want to listen to.
Touch
Skip if you want to skip this channel.
Touch
Lock if you do not want anyone to
listen to this channel.
Touch
Title or Artist to see song and artists
on other stations.
Sirius Satellite Radio Information
Note: Sirius reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes. Sirius satellite radio is a subscription-based
satellite radio service that broadcasts a
variety of music, sports, news, weather, traffic
and entertainment programming. Your
factory-installed Sirius satellite radio system
includes hardware and a limited subscription
term that begins on the date of sale or lease
of your vehicle. See an authorized dealer for
availability.
For more information on extended
subscription terms (a service fee is required),
the online media player and a list of Sirius
satellite radio channels, and other features,
please visit www.siriusxm.com in the United
States, www.sirius.ca in Canada, or call Sirius
at 1-888-539-7474.
Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
386
MKC (TME), enUSA MyLincoln Touch™E142593
Page 390 of 490

Sirius Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and
other materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference and the a\
udio system may mute.
Satellite radio signal interfer-
ence Troubleshooting tips
Action
Cause
Radio display
No action required. This message should
disappear shortly.
Radio requires more than two seconds to
produce audio for the selected channel.
Acquiring...
If this message does not clear shortly, or with
an ignition key cycle, your receiver may have
a fault. See an authorized dealer for service.
There is an internal module or system failure
present.
Sat Fault/Sirius System Failure.
Tune to another channel or choose another
preset.
The channel is no longer available.
Invalid Channel.
387
MKC (TME), enUSA MyLincoln Touch™
Page 391 of 490

Troubleshooting tips
Action
Cause
Radio display
Contact Sirius at 1-888-539-7474 to subscribe
to the channel, or tune to another channel.
Your subscription does not include this
channel.
Unsubscribed Channel.
The signal is blocked. When you move into an
open area, the signal should return.
The signal is lost from the Sirius satellite or
Sirius tower to your vehicle antenna.
No Signal.
No action required. The process may take up
to three minutes.
Update of channel programming in progress.
Updating.
Contact Sirius at 1-888-539-7474 to resolve
subscription issues.
Your satellite service is no longer available.
Call Sirius
1-888-539-7474.
Use the channel guide to turn off the Lock or
Skip function on that station.
All the channels in the selected category are
either skipped or locked.
None found. Check Channel Guide.
No action required.
Sirius has updated the channels available for
your vehicle.
Subscription Updated.
Sirius Satellite Radio Voice Commands If you are listening to Sirius satellite
radio, press the voice button on
the steering wheel controls. When
prompted, say any of the following
commands. If you are not listening to Sirius satellite radio,
press the voice button and, after the tone,
say "Sirius", then any of the following
commands. "SIRIUS"
"" "Preset <#>" "SAT"
388
MKC (TME), enUSA MyLincoln Touch™E142599
Page 392 of 490
"SIRIUS"
"SAT preset <#>" "SAT 1"
"SAT 1 Preset <#>" "SAT 2"
"SAT 2 preset <#>" "SAT 3"
"SAT 3 preset <#>" "Sirius <0-223>" "Sirius off ""Sirius on"
"Sports game" * "SIRIUS"
"Tune" **
"Help"
* If you have said "Sports game", see the
following "Sports game" chart.
** If you have said "Tune", see the following
"Tune" chart. "SPORTS GAME"
"Tune to the game" "Tune to the game"
"Tune to the game"
"Tune to the game" "Help" "TUNE"
"" "Preset <#>""SAT"
"SAT 1"
"SAT 1 preset <#>" "SAT 2"
"SAT 2 preset <#>" "SAT 3"
"SAT 3 preset <#>" "Sirius <0-223>" "Help"
CD Press the lower left corner of the
touchscreen, and then select the
CD tab.
389
MKC (TME), enUSA MyLincoln Touch™E142611