4
COMPLIMENTARY SERVICES
To help ensure that your ownership
experience is pleasant, convenient
and trouble-free, Lexus provides
you with a variety of complimentary
ser vices. These services are described
on the following pages. Other
valuable owner benefits are described
in the section entitled “Other Benefits
and Assistance” beginning on page 7.
First Scheduled
Maintenance Service: Six
Months or 5,000 Miles
This complimentary service is
performed at six months or 5,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance
reminder light
• R o t a t e t i r e s
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
What are Lexus
Personalized Settings?
Your vehicle includes a variety of
electronic features that can be
programmed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see
the “Customizable Features” section
of the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of some Lexus
Personal ized Settings requires special
equipment and may be performed only
by an authorized Lexus dealership.
Second Scheduled
Maintenance Service:
12 Months or 10,000 Miles
This complimentary service is
performed at 12 months or 10,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Replace engine oil with
0W-20 oil; replace oil filter
• Replace cabin air filter
Complimentary Services
AMENITIES
20
This warranty also does not
cover the following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufac turer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
Maintenance Expense*
Normal maintenance services such as
engine tune-ups; replacement of fluids
and filters; lubrication; cleaning and
polishing; replacement of spark plugs
and fuses; and replacement of worn
wiper blades, brake pads/linings and
clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined.
Vehicles with Unknown
Vehicle Identification Number
Any vehicle for which the original
factory-assigned vehicle identification
number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in lieu
of repairs because the cost of repairs
exceeded the cash value of the
vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss
of personal or commercial property;
and the loss of pay or revenue.
Your Warranties in Detail
NEW VEHICLE LIMITED WARRANTY
WARRANTY
*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.
42Introduction
GENERAL MAINTENANCE AND REGULAR USE
MAINTENANCE
In addition to scheduled maintenance,
your Lexus requires ongoing general
maintenance such as fluid checks
and visual inspections. The recom-
mended guidelines for inspections
are listed below. Please refer to
the “Mainte nance” section of the
Owner’s Manual for a detailed
description of inspection procedures.
Every 30 Days
At least once every 30 days,
perform these inspections:
• Check engine oil level using
the dipstick
• Visually check engine
coolant level on the
see-through reservoir
• Visually check brake fluid level
on the see-through reservoir
• Visually check condition
of battery
• Check level of windshield
washer fluid
• Check tire pressure
• Check tires for damage
and wear
• Check installation of
driver’s floor mat
After a Car Wash
• Check installation of
driver’s floor mat
When Cleaning the Interior
• Remove dirt and dust with a
vacuum cleaner. Wipe dirty
surfaces with a soft cloth
dampened with warm water.
• When cleaning leather interior,
remove dirt and dust with a
vacuum cleaner. Using a
sponge, apply a small amount
of neutral wool detergent mixed
in water, rubbing in a circular
motion. Wipe off any excess
detergent and let leather dry
in an open-air location.
• When cleaning carpet, remove dirt
and dust with a vacuum cleaner.
Apply a foaming-type carpet
cleaner with a sponge or brush,
allowing cleaner to work for a few
minutes to loosen dirt. Continue by
rubbing carpet in a circular motion.
Wipe off any excess cleaner with
a clean cloth. If any dirt remains,
repeat process. Best results are
obtained by keeping the carpet as
dry as possible.
45 Scheduled Maintenance Log
SCHEDULED MAINTENANCE LOG
MAINTENANCE
If you drive only occasionally under
any of the special operating conditions
noted, it is not necessary to change
the oil every six months or 5,000
miles or to perform the additional
services listed in the charts. This
added maintenance is required only
if you drive primarily under any of
the special operating conditions.
Complimentary First
Scheduled Maintenance
Service: Six Months or
5,000 Miles
Lexus provides your first scheduled
maintenance service at no charge.
The service is performed at six
months or 5,000 miles, whichever
occurs first. To obtain this service,
contact your Lexus dealership. Your
complimentary service will include
these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance
reminder light
• R o t a t e t i r e s
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
What are Lexus
Personalized Settings?
Your vehicle includes a variety
of electronic features that can
be programmed to your prefer-
ences. For example, doors can be
programmed to remain locked
when you shift into “Park.” (For more
information, see the “Customizable
Features” section of the Specifications
chapter in your Owner’s Manual.)
Programming of these features
is performed once at no charge,
provided you obtain the service at the
six-month/5,000-mile scheduled
maintenance service. Programming
of some Lexus Personal ized Settings
requires special equipment and
may be performed only by an
authorized Lexus dealership.
68
EXPLANATION OF MAINTENANCE ITEMS
MAINTENANCE
Scheduled Maintenance Log
The following descriptions are provided
to give you a better understanding of
the maintenance services that should
be performed on your vehicle. The
scheduled maintenance log indicates
at which time/mileage intervals each
service should be performed. Please
note that many maintenance services
should be performed only by a
qualified technician.
Axle Shaft Boots
Check the axle shaft boots and
clamps for cracks, deterioration
and damage. Replace any damaged
parts and, if necessary, repack
the grease. A qualified technician
should perform these operations.
Ball Joints and Dust Covers
Check the suspension and steering
linkage ball joints for looseness
and damage. Check all dust covers
for deterioration and damage. A
qualified technician should perform
these inspections.
Body Inspection
Visually check for corrosion, scratches
and other damage. Check outer
body panels, inner panels of the
hood and doors, and underneath the
vehicle. Apply touch-up paint to any
chips and scratches or have them
repaired by a qualified technician.
Brake Fluid
Replace using fluid type specified in
your Owner’s Manual. A qualified tech-
nician should perform this operation.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts.
A qualified technician should perform
these operations.
Brake Pads, Calipers and Rotors
Check brake pads and rotors for
excessive wear; check brake rotors for
runout. Check brake calipers for fluid
leakage. Some models are equipped
with directional rotors. When servicing
these rotors, reinstall at same location.
A qualified technician should perform
these operations.
For further information on
maintenance services that you
can perform yourself, see the
maintenance sections of your
Owner’s Manual.
INDEX
Axle shaft boots ....................................................... 48–67,* 6 8
Ball joints and dust covers ............................................. 48–67,* 6 8
Body inspection ....................................................... 48–67,* 6 8
Body repairs......................................................................7
Brakes
Fluid...................................................................42, 68
Lines and hoses .................................................. 48–67,* 6 8
Pads, calipers and rotors ......................................... 48–67,* 6 8
Cabin air filter ......................................................... 48–67,* 69
Complimentary services
Maintenance services ..............................................4, 45–46
Other services ...........................................................5–6
Differential oil ......................................................... 48–67,* 69
Dispute resolution .........................................................9–13, 21
Drive belt.............................................................. 48–67,* 69
Driver’s floor mat...................................................... 48–67,* 69
Emergency repairs ......................................................... 37–38
Engine air filter ........................................................ 48–67,* 69
Engine coolant .................................................... 42, 48–67,* 69
Engine oil and oil filter ............................................. 42, 48–67,* 70
Exhaust pipes and mountings.......................................... 48–67,* 70
Fuel lines and connections, fuel tank band and
fuel tank vapor vent system hoses ..................................... 48–67,* 70
Fuel tank cap gasket................................................... 48–67,* 70
Inspections, general maintenance ..........................................42–43
*See scheduled maintenance log for maintenance interval.
73