4
COMPLIMENTARY SERVICES
To help ensure that your ownership
experience is pleasant, convenient
and trouble-free, Lexus provides
you with a variety of complimentary
ser vices. These services are described
on the following pages. Other
valuable owner benefits are described
in the section entitled “Other Benefits
and Assistance” beginning on page 7.
First Scheduled
Maintenance Service: Six
Months or 5,000 Miles
This complimentary service is
performed at six months or 5,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance
reminder light
• R o t a t e t i r e s
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
What are Lexus
Personalized Settings?
Your vehicle includes a variety of
electronic features that can be
programmed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see
the “Customizable Features” section
of the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of some Lexus
Personal ized Settings requires special
equipment and may be performed only
by an authorized Lexus dealership.
Second Scheduled
Maintenance Service:
12 Months or 10,000 Miles
This complimentary service is
performed at 12 months or 10,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Replace engine oil with
0W-20 oil; replace oil filter
• Replace cabin air filter
Complimentary Services
AMENITIES
5
• Reset maintenance
reminder light
• R o t a t e t i r e s
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
If you do the majority of your driving
under certain special operating condi-
tions, additional items are included in
this service. See the “12 Months or
10,000 Miles” chart on page 48.
Loaner Vehicle
If your vehicle must be kept overnight
at a Lexus dealership for a warranty-
covered condition that requires more
than eight hours to repair, Lexus will
provide you with a complimentary
loaner vehicle for up to five days.
Travel Protection
Lexus will reimburse for a rental
car for up to five days and for
overnight lodging for up to three
nights (not to exceed $200 per
night) if all of the following occur:
• Your vehicle becomes inoperable
or unsafe to drive when you are
more than 100 miles from home.
• Your vehicle’s malfunction is
caused by a warranty-covered
condition.
• Repairs will take longer than eight
hours to complete.
To obtain reimbursement for rental
car and lodging expenses, contact a
Lexus dealership service consultant.
Complimentary Services
COMPLIMENTARY SERVICES
AMENITIES
20
This warranty also does not
cover the following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufac turer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
Maintenance Expense*
Normal maintenance services such as
engine tune-ups; replacement of fluids
and filters; lubrication; cleaning and
polishing; replacement of spark plugs
and fuses; and replacement of worn
wiper blades, brake pads/linings and
clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined.
Vehicles with Unknown
Vehicle Identification Number
Any vehicle for which the original
factory-assigned vehicle identification
number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in lieu
of repairs because the cost of repairs
exceeded the cash value of the
vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss
of personal or commercial property;
and the loss of pay or revenue.
Your Warranties in Detail
NEW VEHICLE LIMITED WARRANTY
WARRANTY
*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.
45 Scheduled Maintenance Log
SCHEDULED MAINTENANCE LOG
MAINTENANCE
If you drive only occasionally under
any of the special operating conditions
noted, it is not necessary to change
the oil every six months or 5,000
miles or to perform the additional
services listed in the charts. This
added maintenance is required only
if you drive primarily under any of
the special operating conditions.
Complimentary First
Scheduled Maintenance
Service: Six Months or
5,000 Miles
Lexus provides your first scheduled
maintenance service at no charge.
The service is performed at six
months or 5,000 miles, whichever
occurs first. To obtain this service,
contact your Lexus dealership. Your
complimentary service will include
these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance
reminder light
• R o t a t e t i r e s
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
What are Lexus
Personalized Settings?
Your vehicle includes a variety
of electronic features that can
be programmed to your prefer-
ences. For example, doors can be
programmed to remain locked
when you shift into “Park.” (For more
information, see the “Customizable
Features” section of the Specifications
chapter in your Owner’s Manual.)
Programming of these features
is performed once at no charge,
provided you obtain the service at the
six-month/5,000-mile scheduled
maintenance service. Programming
of some Lexus Personal ized Settings
requires special equipment and
may be performed only by an
authorized Lexus dealership.
46Scheduled Maintenance Log
Complimentary Second
Scheduled Maintenance
Service: 12 Months or
10,000 Miles
Lexus also provides your second
scheduled maintenance service at
no charge. The service is performed
at 12 months or 10,000 miles,
whichever occurs first. To obtain
this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Replace engine oil with
0W-20 oil; replace oil filter
• Replace cabin air filter
• Reset maintenance reminder light
• R o t a t e t i r e s
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
If you do the majority of your driving
under certain special operating condi-
tions, additional items are included in
this service. See the “12 Months or
10,000 Miles” chart on page 48.
SCHEDULED MAINTENANCE LOG
MAINTENANCE
48
SCHEDULED MAINTENANCE LOG
MAINTENANCE
Scheduled Maintenance Log
6 Months or 5,000 Miles1
❑ Inspect and adjust all fluid levels
❑ Program Lexus Personalized Settings,
if requested
❑ Reset maintenance reminder light
❑ Rotate tires3
❑ Visually inspect brake pads, calipers and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
Note: If you drive primarily under certain special
operating conditions, you should also replace
the engine oil with 0W-20 oil and replace the
oil filter. See page 44 for conditions that apply.
Some conditions require additional maintenance.
See below.
If you drive primarily under this
special operating condition, perform
these additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis
Date: _______ Mileage: ________
12 Months or 10,000 Miles2
❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Replace cabin air filter
❑ Reset maintenance reminder light
❑ Rotate tires3
❑ Visually inspect brake pads, calipers and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
If you drive primarily under this
special operating condition, perform
these additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis
Date: _______ Mileage: ________
1 This service, excluding maintenance required for special operating conditions, is complimentary when performed by an
authorized Lexus dealership.
2This service is complimentary when performed by an authorized Lexus dealership.
3Applies to models with same size front and rear tires and wheels.
49
SCHEDULED MAINTENANCE LOG
MAINTENANCE
Scheduled Maintenance Log
1 Applies to models with same size front and rear tires and wheels.
18 Months or 15,000 Miles
❑ Inspect and adjust all fluid levels
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Rotate tires1
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
❑ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Engine coolant (see page 69)
__ Exhaust pipes and mountings
Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44 for
conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect engine air filter
❑ Tighten nuts and bolts on chassis __ Front differential oil (AWD)
__ Rack-and-pinion assembly
__ Rear differential oil
__ Steering linkage and boots
__ Wiper blades
Date: __________________________ Mileage: __________________________
50
SCHEDULED MAINTENANCE LOG
MAINTENANCE
Scheduled Maintenance Log
24 Months or 20,000 Miles
❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Replace cabin air filter
❑ Reset maintenance reminder light
❑ Rotate tires1
❑ Visually inspect brake pads, calipers and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
If you drive primarily under this
special operating condition, perform
these additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis
30 Months or 25,000 Miles
❑ Inspect and adjust all fluid levels
❑ Reset maintenance reminder light
❑ Rotate tires1
❑ Visually inspect brake pads, calipers and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
Note: If 0W-20 oil was not used at last oil
change, or if you drive primarily under certain
special operating conditions, you should also
replace the engine oil with 0W-20 oil and
replace the oil filter. See page 44 for conditions
that apply. Some conditions require additional
maintenance. See below.
If you drive primarily under this
special operating condition, perform
these additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis
1 Applies to models with same size front and rear tires and wheels.
Date: _______ Mileage: ________Date: _______ Mileage: ________