8
OTHER BENEFITS AND ASSISTANCE
strict requirements for training,
equipment, quality and customer
satisfaction. These repair centers
use Genuine Lexus Parts exclusively
in the repair of Lexus vehicles.
The Smart Key
Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical backup
key. The electronic key controls the
remote-entry and theft-deterrent
systems, enables the push-button
start switch and controls the engine
immobilizer. The mechanical key
can be removed from the electronic
key and used to operate the driver’s
door lock, the glove box lock and
the trunk lock (if equipped).
Replacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be able
to generate replacement keys. When
ordering a new key, bring all keys for
the vehicle to your dealership. If a
Smart Key or the key-number plate is
not available, a Lexus dealer or certain
locksmiths can obtain the key code
from a restricted-access database. These businesses can also access
a service utility to register the keys
to the vehicle if all registered keys
have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key
from the code on the key-number
plate. Certain bonded/registered
locksmiths may also be able to
generate a replacement mechanical
key. If a Lexus dealer is not available,
please refer to www.aloa.org to find
a bonded/registered locksmith who
performs high-security key service.
Keeping the Key Safe
Replacing a Smart Key may be costly.
We advise you to keep a spare
Smart Key and the key-number
plate in a safe place. If you record
the key number in more than one
place, do not record it in a way
that can be easily identified and
associated with the vehicle. For
example, don’t leave the number
somewhere that can be accessed
by a valet. It is wise to keep a copy
of the key number outside of
the vehicle.
Other Benefits and Assistance
AMENITIES