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Action and Description
Message
1. Press the OK button.
2. Press the
OK button to confirm.
Exit the current menu.
Return
* This is a speed-dependent feature. It is only available when your vehicle is traveling at 3
mph (5 km/h) or less.
** Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth
features.
Advanced
The Advanced menu allows you to access
and set prompts, languages, defaults and
perform a master reset. Action and Description
Message
Press the
OK button to enter the media menu.
Menu
Press the
OK button.
Settings
Press the
OK button.
Advanced
Select one of the following:
Have SYNC guide you by asking questions, helpful hints or
ask you for a specific action.
Confirmation Prompts
1.Press the OK button and scroll to toggle between on and
off
.
2. Make a selection, press the
OK button. SYNC takes you
back to the Advanced menu.
Choose from the available languages. The displays and
prompts are in the selected language.
Language
1. Press the
OK button and scroll through the available
languages.
2. Press the OK button when the desired language appears
in the displ
ay.
3. If you change the language setting, the display indicates that the system is updating. When complete, SYNC takes
you back to the Advanced menu.
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Action and Description
Message
Return to the factory default settings. This selection does
not erase your indexed information, for example phonebook,
call history, text messages and paired devices.
Factory Defaults
1. Press the OK button.
2. Press the
OK button. When restore defaults appears in
the display, press the OK button again to confirm.
Completely erase all information stored on SYNC. All
phonebook, call history, text messages and all paired devices
will be deleted and the system will return to the factory
default settings.
Master reset
Download available software applications through the USB
port.
Application
Exit the current menu.
Return
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below. Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
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GENERAL INFORMATION WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Message
Item
Phone
A
Navigation
B
Settings
C
Home
D
Information
E
Entertainment
F This system uses a four-corner strategy to
provide quick access to several vehicle
features and settings. The touchscreen
provides easy interaction with your cell
phone, entertainment, information and
system settings. The corners display active
modes within the menus, for example; your
cell phone's status.
Note:
Some features are not available while
your vehicle is moving.
Note: You can access the entertainment
features for 30 minutes after you switch the
ignition off, and no doors are opened.
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PHONE
Press to select any of the following:
Message
Phone
Quick Dial
Phonebook
History
Messaging
Settings
NAVIGATION
Press to select any of the following: Message
My Home
Favorites
Previous Destinations
Point of Interest
Emergency
Street Address
Intersection
City Center
Map
Edit Route
Cancel Route
SETTINGS Press to select any of the following:
Message
Clock
Display
Sound
Vehicle
Settings
Help
HOME Press to access the home
screen.
Note: Depending on your vehicle ’s option
package and software, the screens may vary
in appearance from the descriptions in this
section. The features may also be limited
depending on the market. Check with an
authorized dealer for availability.
INFORMATION Press to select any of the following:
Message
Services
Travel Link
Alerts
Calendar
Apps
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ENTERTAINMENT
Press to select any of the following:
Message
AM
FM
SIRIUS Message
CD
USB
BT Stereo
SD Card
Line In
Using the Audio Controls
Depending on your vehicle, it may also have the following controls: Action and Description
Message
Switch the media features on or off.
Power
Adjust the volume of playing media.
Vol:
Use as you normally would in media modes.
Seek
Use as you normally would in media modes.
Tune
Eject a CD from the entertainment system.
Eject
Press this button to switch the display screen off. Press again,
or touch the screen to switch the display screen on.
Display
Touch the control repeatedly to switch between media
modes.
Source
Adjust the settings for:
Sound
•Bass
• Treble
• Midrange
• Balance
• Fade
• DSP (Digital Signal Processing)
• Occupancy Mode
• Speed Compensated Volume.
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Using the Steering Wheel Controls
Depending on your vehicle, it may also have the following controls:
Action and Description
Control
Adjust the volume of playing media.
VOL
Use as you normally would in media modes.
Seek
Press to start a voice session. Press again to interrupt a voice
prompt and begin speaking. Press and hold to end an active
voice session.
Voice
Use as you normally would in media and phone modes.
Seek/call accept
Use as you normally would in media and phone modes.
Seek/call reject
Cleaning the Touchscreen Display
Use a dry, clean, soft cloth. If dirt or
fingerprints are still visible, apply a small
amount of alcohol to the cloth. Do not pour
or spray alcohol onto the display. Do not
use detergent or any type of solvent to
clean the display.
Support
The SYNC support team is available:
• Monday-Saturday, 8:30am-8:00pm
EST.
• United States: 1-888-270-1055
• Canada: 1-800-565-3673
Note: Times are subject to change due to
holidays. Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. Have your vehicle checked by
an authorized dealer.
• Do not operate media devices if the
power cables are broken or damaged.
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Using the steering wheel control, press
the voice button and when prompted
say one of the following:
Voice command
interaction mode novice
interaction mode advanced
confirmation prompts on
confirmation prompts off
phone candidate lists on
phone candidate lists off Voice command
media candidate lists on
media candidate lists off
voice settings help
Using Voice Commands with the
Touchscreen Options
The voice command system has a dual
mode feature which allows you to switch
between using voice commands and
making on-screen selections. This is
available only when the system displays a
list of candidates generated during a voice
command session. For example, when
entering a street address or trying to call a
contact from a cell phone paired to the
system.
SETTINGS 357
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C
D
E
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Message
Item
Clock
A
Display
B
Sound
C
Vehicle
D
Settings
E
Help
F Clock
Under this menu, you can set the clock,
access and adjust the display, sound and
vehicle settings as well as access settings
for specific modes or the help feature.To make adjustments using the touchscreen, select:
Action and Description
Message
Press the settings icon.
Settings
Press the + or - to adjust the time.
Clock
From this screen, you can also make other adjustments such
as 12-hour or 24-hour mode, activate GPS time synchroniza-
tion and have the system automatically update new time
zones.
You can also turn the outside air temperature display off and
on. It appears at the top center of the touchscreen, next to
the time and date.
Note: You cannot manually set the date. Your vehicle ’s GPS does this for you.
Note: If the battery has been disconnected, your vehicle needs to acquire a GPS signal to
update the clock. Once your vehicle acquires the signal, it may take a few minutes for the
update to display the correct time.
Display You can adjust the display using the
touchscreen or the voice button on the
steering wheel controls.
To make adjustments using the touchscreen, select: Action and Description
Message
Press the settings icon.
Settings
Display
Then select from the following:
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