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Action and Description
Message
Access and call any contacts in your previously downloaded
phonebook1,2
.
Phonebook
If your phonebook has less than 255 entries, they appear
alphabetically in flat file mode. If there are more than 255
entries, the system will organize them into alphabetical
categories.
1. Press the OK button.
2. Scroll to the desired contact.
3. Press
OK or the phone button to call the contact.
Press the
OK button to send, download, read and delete text
messages 1
.
Text messaging
View your cell phone's status, set ring tones, select your
message notification, change phonebook entries and automat-
ically download your cell phone content among other features 1
.
Phone settings
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions 3
.
SYNC Services
Auotmatically place an emergency call to a 911 operator
following a crash4
.
911 Assist
Create and receive a diagnostic report card on your vehicle 3
.
Vehicle Health Report
Interact with SYNC-capable mobile applications on your
smartphone3
.
Mobile Apps
Access Bluetooth devices menu listings, for example Add,
Connect, Set as Primary, Delete, On and Off.
System Settings
Access advanced menu listings, for example prompts,
languages, defaults, master reset, install application and system
information.
Press the
OK button to to exit the phone menu.
Exit Phone Menu
1 This is a cell phone-dependent feature.
2 This is a cell phone-dependent and speed-dependent feature.
3 This is an optional feature and available in the United States only.
4 This is an optional feature and available in the United States and Canada only.
313Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 SYNC™
Page 323 of 461

Action and Description
Message
Press the OK button to select and then press OK again when
the following message appears in the display.
Restore Defaults?
Completely erase all information stored on SYNC, for example
phonebook, call history, text messages and paired devices,
and return the system to the factory default settings.
Master reset
Press OK to select. The display indicates when complete.
SYNC returns you to the Advanced menu.
Install applications you have downloaded.
Install Application?
Press the
OK button and scroll to select. Press the OK button
to confirm.
Access the Auto Version number as well as the FDN number.
System info
Press the
OK button to select.
This is a Bluetooth component, which can further help your
cell phone with the exchange of text messages.
MAP Profile
Exit the current menu.
Return
SYNC™ APPLICATIONS AND
SERVICES
(If Equipped)
In order for the following features to work,
your cell phone must be compatible with
SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• SYNC Services *
: Provides access to
traffic, directions and information such
as travel, horoscopes, stock prices and
more.
• 911 Assist: Can alert 911 in the event of
an emergency. •
Vehicle Health Report *
: Provides a
diagnostic and maintenance report
card of your vehicle.
• SYNC AppLink: Allows you to connect
to and use certain applications, for
example Pandora and Stitcher on a
compatible cell phone.
* This is an optional feature and available
in the United States only.
911 Assist
(If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
320 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 SYNC™
Page 327 of 461
![FORD TRANSIT 2015 5.G Owners Manual Press the phone button, then scroll to:
Action and Description
Message
Press the OK button.
vehicle [health] report
Select one of the following:
Press the
OK button to and select on or off.
Report In FORD TRANSIT 2015 5.G Owners Manual Press the phone button, then scroll to:
Action and Description
Message
Press the OK button.
vehicle [health] report
Select one of the following:
Press the
OK button to and select on or off.
Report In](/manual-img/11/5392/w960_5392-326.png)
Press the phone button, then scroll to:
Action and Description
Message
Press the OK button.
vehicle [health] report
Select one of the following:
Press the
OK button to and select on or off.
Report Interval
Select On to have SYNC automatically prompt you to run a
health report at certain mileage intervals. *
Scroll to select between 5000, 7500 or 10000-mile intervals.
Select your desire option and press the
OK button.
Mileage Interval
Press the
OK button for SYNC to run a health report of your
vehicle's diagnostic systems and send the results to Ford
where it combines with scheduled maintenance information,
open recalls, other field service actions and vehicle inspection
items that still need servicing by an authorized dealer.
Run Report
Exit the current menu.
Return
* You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information. SYNC Services: Traffic, Directions
& Information (TDI) (If Equipped,
United States Only)
Note:
SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
324 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 SYNC™