Press the voice button and when
prompted say:
Voice command
Call
dial [[a] number] To end the call or exit phone
mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it is available. To accept the call, select:
Message
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel. To reject the call, select:
Message
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC logs
it as a missed call. Phone Menu Options
Press the top left corner on the
touchscreen to select from the following
options:
Phone
Touch this button to access the
on-screen numerical pad to enter a
number and place a call. During an
active call, you can also choose to:
Message
Mute the call
Put the call on hold
Turn on the privacy feature
Join two calls
End the call
Quick Dial
Select and call contacts stored in your
phonebook contacts and call history folder.
Phonebook
Touch this button to access and call any
contacts in your previously downloaded
phonebook. The system places the entries
in alphabetical categories summarized at
the top of the screen.
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To turn on contact picture settings, if
your device supports this feature,
select:
Message
Phone
Settings
Manage Phonebook
Download photos from Phonebook
On
Certain smartphones may support
transferring street addresses when listed
with phonebook contact information. If
your cell phone supports this feature, you
can select and use these addresses as
destinations and save them as favorites.
History
After you connect your Bluetooth-enabled
cell phone to SYNC, you can access any
previously dialed, received or missed calls.
You can also choose to save these to your
Favorites or to Quick Dial.
Note: This is a cell phone-dependent
feature. If your cell phone does not support
downloading call history using Bluetooth,
SYNC keeps track of calls made with the
SYNC system.
Messaging
Send text messages using the touchscreen.
See Text messaging later in this section.
Settings
Touch this button to access various phone
settings, for example turning Bluetooth on
and off, managing your phonebook and
more. See
Phone settings later in this
section. Text Messaging
Note:
Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3.1 mph (5 km/h)
.
Note: SYNC does not download read text
messages from your cell phone.
You can send and receive text messages
using Bluetooth, read them aloud and
translate text messaging acronyms, for
example LOL.
Touch the top left corner of the display,
then select: Message
Phone
Messaging
Then any of the following:
Listen (speaker icon)
Dial
Send Text
View
Delete
Composing a Text Message
Note: This is a speed-dependent feature.
It is unavailable when your vehicle is
traveling at speeds over 3.1 mph (5 km/h).
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
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To compose and send a text message, select:
Action and Description
Message
Phone
Messaging Enter a cell phone number or choose from your phonebook.
Send Text
Allows you to customize the pre-defined message or create
a message on your own.
Edit Text
Sends the message as it is.
Send
You can then preview the message, verify
the recipient as well as update the
message list, and send it to a connected
device, for example a USB drive.
Text Message Options Message
I’ll call you back in a few minutes.
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way.
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be there
early.
I’m outside.
I’ll call you when I get there.
OK
Yes
No
Thanks Message
Stuck in traffic.
Call me later.
LOL
Receiving a Text Message
Note: If you select View and your vehicle is
traveling over 3.1 mph (5 km/h), the system
offers to read the message to you instead
of allowing you to view it while driving.
When a new message arrives, an
audible tone sounds and the screen
displays a pop-up with the caller name
and ID, if supported by your cell phone.
You can select: Action and Description
Message
To view the text message.
View
For SYNC to read the
message to you.
Listen
To call the contact.
Dial
To exit the screen.
Ignore
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Connecting to SYNC Services Using
the Touchscreen
If your vehicle is equipped with
Navigation, press the
Information button.
If your vehicle is not equipped with
Navigation, press the green tab on your
touchscreen.
1. Select Connect to Services to initiate
an outgoing call to SYNC Services
using your phone.
2. Once connected, follow the voice prompts to request your desired
Service, such as "Traffic" or
"Directions". You can also say, "What
are my choices?" to receive a list of
available services from which to
choose.
3. Say, "Services" to return to the Services
main menu or for help, say, "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say "Directions" or "Business search".
To find the closest business or type of
business to your current location, just
say "Business search" and then
"Search near me". If you need further
assistance in finding a location you can
say "Operator" at any time within a
Directions or Business search to speak
with a live operator. The system may
prompt you to speak with an operator
when it has difficulty matching your
voice request. The live operator can
assist you by searching for businesses
by name or by category, residential addresses by street address or by
name or specific street intersections.
Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
Destination. After the route download
is finished, the phone call automatically
ends.
If your vehicle is not equipped with
Navigation:
• Turn-by-turn directions appear in the
information display, in the status bar
of your touchscreen system and on the
SYNC Services screen. You also receive
driving instructions from audible
prompts.
• When on an active route, you can
select
Route Summary or Route
Status using the touchscreen controls
or voice commands to view the Route
Summary Turn List or the Route
Status ETA. You can also turn voice
guidance on or off, cancel the route or
update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
delivers a new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the
route and provides driving instructions.
See Navigation (page 404
).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu.
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Voice command
WNBA schedule
WNBA scores
Help
Alerts If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Press Alerts, and then choose from any
of the following services: Action and Description
Message
The complete message
View
The message
Delete
Messages
Delete All
This screen displays any system messages
(such as an SD card fault).
Note: The system alerts you to any
messages by turning the information icon
yellow. After you read or delete the
messages, the icon returns to white.
Calendar If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Press Calendar. You can view the current
calendar by day, week or month. 911 Assist
(If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help, which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time, which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in
a crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
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During route guidance, you can press the
talking bubble icon that appears in the
upper right navigation corner (green bar)
if you want the system to repeat route
guidance information. When the system
repeats the last guidance instruction, it
updates the distance to the next guidance
instruction, since it detects when the
vehicle is moving.
Point of Interest (POI) Categories
Main categories
Message
Food/Drink & Dining
Travel & Transportation
Financial
Emergency
Community
Health & Medicine
Automotive
Shopping
Entertainment & Arts
Recreation & Sports
Government
Domestic Services
Subcategories Message
Restaurant
Golf
Parking
Home & Garden
Personal Care Services Message
Auto Dealership
Govt Office
Public Transit
Education
To expand these listings, press the + in
front of the listing.
The system also allows you to sort
alphabetically, by distance or by cityseekr
listings (if available).
cityseekr
Note: cityseekr point of interest (POI)
information is limited to approximately 912
cities (881 in the United States, 20 in
Canada and 11 in Mexico). cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address and phone number. If cityseekr
lists the point of interest, more information
is available, such as a brief description,
check-in and checkout times or restaurant
hours.
Press More Information for a longer
review, a list of services and facilities, the
average room or meal price as well as the
website. This screen displays the point of
interest icon such as:
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Hotel
Coffeehouse
Food & Drink
Nightlife
Attraction
This icon appears when your
selection exists in multiple
categories within the system.
When you are viewing more
information for hotels, cityseekr also
tells you if the hotel has certain
services and facilities using icons, such
as:
Subcategories Message
Restaurant
Business center
Handicap facilities
Laundry
Refrigerator
24 hour room service Message
Fitness center
Internet access
Pool
Wi-fi
For restaurants, cityseekr can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseekr can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address.
Setting Your Navigation
Preferences
Select settings for the system to take into
account when planning your route. Press the Settings icon >
Settings > Navigation.
Map Preferences
Breadcrumbs
Display your vehicle ’s previously traveled
route with white dots. Switch this feature
ON
or OFF.
Turn List Format
Have the system display your turn list Top
to Bottom or
Bottom to Top.
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Parking POI Notification
Set the automatic parking point of interest
notification. Switch this feature ON or OFF.
When parking point of interest notification
is on, the icons display on the map when
you get close to your destination. This may
not be very useful in dense areas, and may
clutter the map when other points of
interest display.
Route Preferences
Preferred Route
Choose to have the system display the
Shortest, Fastest or most Ecological route
first. If you set Always Use Preferred
Route to Yes, the system uses the
selected route type to calculate only one
route to the desired destination.
Always Use Preferred Route
Bypass route selection in destination
programming. The system only calculates
one route based on preferred route setting.
Eco Time Penalty
Select a low, medium or high cost for the
calculated Eco Route. The higher the
setting, the longer the time allotment is for
the route.
Avoid
These features allow you to choose to
have the system avoid freeways, toll roads,
ferries and car trains when planning your
route. Switch these features ON
or OFF.
Use HOV Lanes
Have the system use high-occupancy
vehicle lanes, if available, when planning
your route. Navigation Preferences
Guidance Prompts
Have the system use Voice & Tones or
Tone Only
on your programmed route.
Auto - Fill State/Province
Have the system automatically fill in the
state and province based on the
information already entered into the
system. Switch this feature ON or
OFF.
Traffic Preferences
Avoid Traffic Problems
Choose how you want the system to
handle traffic problems along your route.
• Automatic:
Have the system reroute
you to avoid traffic incidents that
develop and impact the current route.
The system does not provide a traffic
alert notification.
• Manual:
Have the system always
provide a traffic alert notification for
traffic incidents along the planned
route. You have a choice to accept or
ignore the notification before making
the route deviation.
Traffic Alert Notification
Have the system display traffic alert
notifications.
Other traffic alert features allows you to
turn on certain, or all, traffic icons on the
map such as road work, incident, accidents
and closed roads. Scroll down to view all
the different types of alerts. Switch these
features ON
or OFF.
Avoid Areas
Choose areas which you want the system
to avoid when calculating a route for you.
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